1/5
Put in an offer and waited almost 4…
Put in an offer and waited almost 4 days - no response. Had to phone them to hear another offer had been accepted. Unprofessional
Trusted Agent profile
★★★★★
1,668 reviews across 2 platforms
103 High Street, Thame, OX9 3DZ, South Oxfordshire OX9 3DZ
Connells's South Oxfordshire office at 103 High Street is rated 2.1 out of 5 across 1,668 reviews on two platforms, including 99 Google reviews rated 4.9. The 1,569 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the South Oxfordshire office, from every platform, shown as written. First names only.
1/5
Put in an offer and waited almost 4…
Put in an offer and waited almost 4 days - no response. Had to phone them to hear another offer had been accepted. Unprofessional
3/5
Awful service not one thing was sorted in the whole of my tenecy they evan lied to me before I moved in about maintenance isshews being fixed and absolutely nothing was done
I will never rent with this agent again I am shocked at how we was treated once they've got there money they cuddnt care less
1/5
Absolutely disgusting and would say…
Absolutely disgusting and would say unpleasant service!Not recommended!
1/5
One word terrible.
One word terrible.We then used symonds and Sampson and they were excellent.I would also recommend gth
4/5
We had a really positive experience, Charlie couldn't have been more helpful in helping us search for houses.
1/5
Shocking level of customer service
Shocking level of customer service. I can’t understand how this company is still in business. Will hopefully never have to use them again.
1/5
Biggest pile of crap going!!
Biggest pile of crap going!!! I wouldn't even rate them one star but you have to so you can get a review on here!!!
1/5
Be careful
Be careful! Check your contract! They try to charge commission on the original inflated asking price rather than what the property actually sells for.
5/5
People in branch were helpful and…
People in branch were helpful and informative
5/5
Thank you
Anastasija Gore helped us a lot. We had good service. We have a flat now. Im very happy, thank you very much.
5/5
Helpful
It has been a long time since we used Connells but when we did they were excellent for our indecisive nature
5/5
was good experience especially lauro…
was good experience especially lauro coordinated well really appreciate the service.
1/5
Terrible
If I could give the place -10 stars I would. What a terrible estate agents and experience.
1/5
Waste of time
Bristol North Street branch. Absolute joke of a team, especially the boss. Incompetent liars.
1/5
I would give less if I could
No communication, actively encourage Gazumping I wouldn't purchase any property through Connells and I recommend anyone thinking of using them to think again
4/5
Connels Team
Connels Team - they are very friendly and helpful.They do a great job for our property!!!!Thank you all Connels team!!!
1/5
Not with them again
Not with them again. Never sign any contact with them. Very uphappy with the total situation.
5/5
Thank you to Connells Letting Manager…
Thank you to Connells Letting Manager Sharon MortonTrought her we just rent nice property
1/5
No progression route for an ethnic…
No progression route for an ethnic minority!
1/5
absolute joke.
absolute joke.Unprofessional and liars, how they are running a business i will never know.stay away at all costs!
5/5
Cant fault the service. Did what they needed to in a professional manner, can’t complain.
5/5
I've used Connell for 4 house purchases…
I've used Connell for 4 house purchases over the years and always found them to be great.
5/5
They sold my house in the most…
They sold my house in the most difficult time. Cambourne Connells were amazing.
1/5
Terrible company
Terrible company, Terrible estate agents .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's South Oxfordshire office has 1,668 reviews across two platforms: 99 on Google, 1,569 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Connells Thame is rated 2.1 out of 5 across all 1,668 reviews, and 4.9 out of 5 on Google from 99 reviews, checked 9 October 2026.
Connells Thame, 103 High Street, Thame, OX9 3DZ, South Oxfordshire OX9 3DZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.