Every review we hold for the South Ockendon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am so so happy I chose Bairstow in South Ockendon for the Sale of my Flat. The team there were all amazing. Shout out to Nicola, Demi and Adam especially who all played pivotal roles in getting my move across the line. The team at Bairstow South Ockendon secured me the sale price I wanted, and really kept the process moving as smoothly as possible despite some pushy developers at the top of my chain. The team were always contactable and if I couldn't reach the person I needed they'd get back to me ASAP which was really reassuring. It was my first time going through this process of buying and selling a property and I couldn't be happier with the service I recieved. They really went above and beyond my expectations and I couldn't recommend them enough! Thank you!
Jack · 13 November 2025
Agent replied · 13 April 2026
Thank you for choosing Bairstow in South Ockendon for the sale of your flat! Our amazing team, including Nicola, Demi, and Adam, truly prides ourselves on providing top-notch service. We're thrilled to have helped you achieve your desired sale price and made the process as smooth as possible. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI sold my house through Bairstow Eves south Ockendon. I dealt with Nicola from the sale onwards. Nicola went above and beyond to get the sale to completion. I honestly don’t think it would have happened if it wasn’t for Nicola’s hard work and persistence. Nicola constantly chased the solicitors and never fobbed me off, she was always willing to listen to me and let me vent my frustrations. Whatever needed doing Nicola got it done without question. Thank you Nicola for your hard work over the last 6 months, I appreciate it.
Emma · 13 October 2025
Agent replied · 13 April 2026
Thank you for your amazing review! We are so happy to hear that Nicola was able to provide you with exceptional service and help you sell your house. We truly value hard work and persistence, and we are glad that it paid off for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleNicola was fantastic throughout! It's always such a joy to have an agent on side as a conveyancer and who will help chase the whole chain and keep everyone updated! It's been an absolute pleasure working with you Nicola and hope to have you again soon!
Chloe · 23 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that Nicola provided excellent service and made the conveyancing process stress-free. Our team strives to go above and beyond for our clients, and it is wonderful to hear that we succeeded. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you so much Nicola Ewin! You are an absolute pleasure to work with and definitely create magic. Love working with you and clients love you too. Thank you for all your help :) xxx
Kalwant · 23 March 2026
Agent replied · 13 April 2026
Thank you for the amazing review, Nicola Ewin! It brings us so much joy to hear that you and your clients are loving our work. Creating magic for our clients is what we strive for, and it is a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSuman was extremely helpful in explaining the process and assisting us. His clear communication and friendly approach made the experience smooth and efficient. He’s an excellent team member and a great asset to the company.
Hademxa · 13 October 2025
Agent replied · 13 April 2026
Thank you for your kind words! We're so glad Suman provided excellent service and made your experience smooth and efficient. He truly is a valuable team member, and we're lucky to have him on our team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleDemi and Nicola, at the South Ockendon Branch were so helpful throughout the whole process of selling our property. Always returned calls and emails, gave a first class service. Chased buyer and solicitors on both sides to try and help with progressing the selling process.
Our thanks to both of them
Rosslyn.powell · 10 April 2025
Agent replied · 3 May 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Bairstow Eves for all your hard work with selling our house. It was a tough process but you helped us to get it all done. Thank you Nicola, Demi, Charlie & Mohamed. We couldn’t have done it without your support.
We wish you continued success.
Best wishes.
Fathima · 13 April 2025
Agent replied · 22 November 2024
Thank you for taking the time to leave us this great 5* review Fathima. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving finally completed on our purchase, I would like to thank Nicola, Demi and the team at South Ockenden for being most helpful and assisting where possible.
I would have no hesitation in asking them to take care of any future sales or purchases.
Filomena · 31 May 2025
Agent replied · 13 April 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA Blairstow Eves in South Ockendon- RM15 , Great 👍 Estate Agent. They’re all so professional, friendly & so helpful specially Charley , Mohamed & Demi. Simply to understand & quick & reliable.
I specially thanks to Charley for all viewings & Mohamed for all mortgage advices words 10/10.
I will be a great & value your costumer in the future.
Well done you & all the best in the future.
Michael · 13 April 2024
Agent replied · 27 April 2024
Michael Pham thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a long drawn out rollercoaster of a ride I can’t recommend these guys enough especially Garry Wilson, who after a year of ups and downs went over and above to help us get moved.
Long story short we were messed around by the people we bought from for over a year to the point where we lost our buyer and thought we were never going to moved, with the help from the team at south Ockendon we managed to get a new buyer and get everything rushed through in time so we could still move.
We had a lot of problems to deal with but we managed to get through it all, 100% we have Garry to thank for that in his words ours was the most difficult purchase he has had to deal with in 25 years.
Garry Thank you for everything you and your team did.
Ken · 31 January 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Gary at the south ockendon branch for all his efforts and hard work with ensuring the sale of my flat went through. We had a few obstacles in the way however he made sure he did everything he could for both me and the buyer to make it work .He kept me updated throughout putting me at ease and went above and beyond to sell the flat at a very busy period!
Henna · 31 January 2023
Agent replied · 30 July 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTop tier performers always make it look easy and Demi, Charlie, and Nicola took the sale of my house as a walk in the park.
After the previous agent stumbled over his feet and ran away from his own shadow, I made the call to Barstow Eves Ockendon. Demi picked up, got the instruction and her and Charlie had a viewings battle. Demi won and basically sold the house before they had time to advertise it. Nicola stepped in and ensured all parties were on track until the sale completed safely. True pros. Very thankful. Look no further. This is the A-Team.
James · 13 April 2025
Agent replied · 25 October 2024
Thank you so much for your excellent 5* review James! We're thrilled to hear that Demi, Charlie, and Nicola made the process seamless for you. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Nicola and Demi for the help and support with selling our property. From first to last point have been amazing! would highly recommend.
Daniel · 13 April 2025
Agent replied · 13 April 2026
Thank you Daniel for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat can I say 10 out of 10 for the team at Bairstows particularly Garry who after a long drawn out sale due to unforeseen solicitor problems took the bull by the horn and using all his experience and in a very professional manner guided the sale through to its conclusion. Always there when advice needed and always kept informed with any relevant updates. Highly recommend.
Cyberhead · 1 January 2023
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGarry Wilson and the team provided an excellent service when looking to sell my property. Garry went above and beyond to help get buyers through the door and within days I had 2 offers on my property. I have used this branch in the past …
Janice · 13 April 2024
Agent replied · 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI still remember our first call regarding the viewing of (now) our property. The viewing went great as George did a thorough viewing, and Demi and Lucy looked after us until the completion date. Demi has been an incredible and extraordinary …
Arsala · 13 April 2024
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMay I say that my experience with this office has been nothing but greatly satisfying. The management of my sale, ranging from their initial assessment and write up, to advertising and marketing has been superb.The office manager, Garry is …
Rowland · 13 April 2024
Agent replied · 30 July 2023
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleExcellent customer service. Thank you Nicola for all your hard work on our purchase, would highly recommend.
Kogeth · 28 March 2025
Agent replied · 13 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold my house with these guys, a great team. Friendly and always helpful. Rhianne was my contact and always friendly and approachable. We were then passed on to Garry Wilson to negotiate the last nitty gritty bits.. Fantastic person. Down to earth and gets the job done. Well done to you 👏 👍 …
Karen · 31 January 2023
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving reported originally that I was treated like a criminal at this branch I would like to caterigorically state how wrong I was. The team at this branch especially Debby and Michelle were superb at securing me my home as speedily as possible. I am so impressed that I have now asked Debby to find a property for my brother and I know she will come up with something for him. Very highly recommended.
Awais · 10 December 2017
Agent replied
Thank you so much Awais, this is such a great feedback. I am pleased to read that you can recommend the service being delivered by the South Ockendon branch of Bairstow Eves. Best wishes in all your endeavours.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleGreat team at the south ockendon branch. Charley and Demi kept me regularly updated with viewings/ advice and have now found me a buyer for my flat! Thanks again!
Bumzilla · 27 June 2024
Agent replied · 25 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur house was sold within a week and Liz Merchant has been fantastic! She has gone above and beyond what she needed to do to help us with everything and we can't thank her enough. Dealing with Liz feels like dealing with a friend rather than an estate agent and I would recommend Liz and the South Ockendon branch to anyone selling or buying.
Thank you!
Christine · 29 July 2019
Agent replied
Thank you for your and glowing 5* review of our local Bairstow Eves team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleCharley, Demi and Mohamed have been extremely helpful in helping me find and purchase as a first time buyer. They have been available whenever needed and provided advice that has been helpful in making the right decision on a house purchase. I’m very greatful for their help! My mum is too lol!
Elizabeth · 13 April 2025
Agent replied · 25 August 2024
Elizabeth Davies thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDebby is a fantastic agent, which is a rarity nowadays. She really took the time to understand our search and with a few highs and lows along the way she found our dream home. Debby was so confident that she took us to the house before it came to market and she was absolutely right! A smooth transaction, we cannot thank Debby enough!
Medar · 29 July 2019
Agent replied
Congratulation on the purchase of your new home. Thank you for taking the time to leave this great 5 star review. I will make sure i share this with Debby and the entire team at the South Ockendon branch of Bairstow Eves Estate Agents.
Kind Regards,
Sarah
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