Every review we hold for the South Norwood office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleMost of the team are terrible, rude and unprofessional. They let us a house which the day before moving in they changed the contract to 6 months instead of a year and it turned out the property was for sale- we had no option but to sign at this point or be homeless with two children. Que endless viewings where sometimes they would just walk in 20 minutes before the arranged time without even knocking. Many of the people viewing were clearly not interested and the unenthusiastic nature of some of the staff showing people around was shocking, they had 2 offers that fell through due to a leaking roof and a damp wall. The house was then sold just before we moved out. The landlords were happy with the condition we left the property and returned our deposit in full.NegativeResponsiveness, Quality, Professionalism
Claire · 27 July 2021
Agent replied · 22 June 2023
Hi Claire,
We are really sorry that you feel you have had a bad experience with Streets Ahead.
We note you were in fact aware the property was going to be sold and we hold a signed contract acknowledging this.
You are correct we did have a lot of viewings at the property however the general feedback was the presentation of the property.
Since you moved out of the property, the landlord has cleaned the property and we have since secured a buyer for the landlord.
If you would like to discuss this in more detail please do not hesitate to contact me.
Kind regards,
Phillip
Streets Ahead
★★★★★ 5/5
GoogleStreets ahead south norwood were incredible with their service, especially Aimen, he was very patient and took his time with trying to find me properties that were exactly what I was looking for.
Yacine · 17 May 2024
★★★★★ 5/5
GoogleI'd like to thank Megan and Emma for their assistance in securing my South London flat. All of my queries were promptly answered by them, and other than a brief hiccup when I met the landlord, everything else worked out great. I wouldn't hesitate to recommend them.
S · 17 May 2023
★★★★★ 5/5
GoogleVery professional approach. Michael Asare managed our sale in February. He was excellent. He kept us informed each step of the way and went over and above to keep things moving (buyers solicitors were very slow). Very calm and professional …
Paulette · 5 October 2025
★★★★★ 5/5
GoogleReally pleased with the efficient and professional service here. Paige from the South Norwood office helped me greatly, clearly and helpfully communicating with me and providing assistance throughout the viewing and matching process.
Matthew · 8 December 2025
★★★★★ 5/5
GoogleI’d like to say a big thank you to Maya for helping my find my dream flat! She was very helpful & extremely polite. I am very delighted with the service I received & will definitely recommend streets ahead to anyone house hunting. 👍🏾 …
Acel · 17 May 2023
★★★★★ 1/5
GoogleI had a terrible experience with this company to the point I have had to submit a formal complaint. The general mismanagement and negligence caused many negative consequences such as financial loss, which was only rectified through the …
_LeighFay · 5 October 2025
★★★★★ 5/5
GoogleEnzo is really easy to get a hold of and was efficient in finding appropriate properties for us. No complaints from us 😁 …
Reem · 5 October 2021
Agent replied · 22 June 2023
Amazing! Thank you for taking the time to say so.
All the best,
Sam
★★★★★ 5/5
GoogleA great experience with Streets Ahead. Abigail was incredibly helpful and she supported me through my property search. She was always professional and helpful. Thank you!
Cecilia · 17 May 2024
★★★★★ 5/5
GoogleWe let our property through Streets Ahead and they found us the perfect tenant! Megan was amazing, professional and so communicative throughout the process. We had multiple offers at and above the asking price. Would highly recommend!
Lilly · 27 August 2023
★★★★★ 5/5
GoogleHuge thank you to Michael who went the extra mile throughout our purchase from when we started our search to completion
Simon · 19 July 2024
★★★★★ 5/5
GoogleGreat service by the team and Nadim. Will use again.
GoGee · 30 April 2026
★★★★★ 5/5
GoogleAfter having a really bad experience with another agent I spoke to Sedat who put me at ease straight away! He was very friendly, professional and informative.. he was very confident he would sell my property promptly and kept 100% to his word! He has kept me updated every step and the way and I honestly can not recommend him enough!
Tammy · 16 September 2019
★★★★★ 5/5
GoogleFirst class service, very pleased with all the effort Streets Ahead have put in.
Greg · 17 May 2025
Agent replied · 22 October 2024
Dear Greg,
Thank you for taking the time to leave us a 5 star review. We are thrilled to … More
★★★★★ 5/5
GoogleEnzo is amazing. He is very professional and considerate . Usually letting agencies are not quite responsive on emails or phone calls due to their busy schedule but he updated me frequently on every process of moving so I had a great experience with them. Thank you!
Jin · 29 May 2022
★★★★★ 5/5
GoogleWe let our property through Streets Ahead and they found us the perfect tenant! Megan was amazing, professional and so communicative throughout the process. We had multiple offers at and above the asking price. Would highly recommend!
Molly · 17 May 2023
★★★★★ 5/5
GoogleGood service Amanda i like your smile
Mmaphuti · 30 April 2026
★★★★★ 5/5
GoogleThe gentleman I met was kind and attentive. I was very pleased.
A · 17 May 2025
Agent replied · 22 October 2024
Hello!
Thank you for leaving us a 5 star review! We are delighted to hear you had a … More
★★★★★ 5/5
GoogleEnzo was very helpful in finding our property in Crystal Palace! We moved from Leeds so it was a bit stressful but he made it the smoothest process possible. If you need a rental without hassle, these guys are your go to. Thank you very much.
Aarti · 29 May 2022
★★★★★ 4/5
GoogleThe level of service provided by Kallam was exceptional; she was informative, professional and a joy to talk to. I truly felt she listened and understood my needs as a individual (and not just another number on their books). I recommend Kallam to anyone wanting to use Streets Ahead South Norwood.
Richard · 5 June 2021
★★★★★ 5/5
GoogleEnzo has been such a brilliant estate agent for us, super polite, extremely responsive and so reliable. After searching with many estate agents for months and getting frustrated with the quick market, Enzo informed me of a flat which has …
Kira · 5 October 2022
★★★★★ 5/5
GoogleSedat at Streets Ahead has helped me find the perfect home and my offer was accepted really quickly. He has been super responsive to all my queries and provided me with amazing service throughout my first purchase. I would recommend Sedat and the team at Streets Ahead to help you finding your dream home a reality.
Helen · 16 September 2019
★★★★★ 5/5
GoogleGreat experience with Streets Ahead South Norwwod. Emmanuel and Emma were both great helping me find a flat and really helped make sure the process was quick, straightforward and hassle free. Would highly recommend
Matthew · 17 May 2023
★★★★★ 5/5
GoogleBill Deverson was absolutely amazing from start to finish. Couldn't have asked for a better experience, definitely recommend.
Josephine · 17 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
