Every review we hold for the South Norfolk office, from every platform, shown as written. First names only.
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5/5
GoogleWe used Russen and Hill recently to see our home, they went above and beyond, helped negotiate our purchase, chase solicitors and other external companies, they did everything they could to help make this as stress free as possible. Would absolutely recommend them.
Libby Β· 25 September 2024
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1/5
Google5 months sole agency and three viewings .(Jan/Feb/March/April/May)
is that good ?
Anthony Β· 1 October 2025
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1/5
GoogleI had a valuation on my property by Russen & Hill, along with 3 other agents.
The guy who valued my house was a real treat!
Seemed more interested in selling himself , than our house.
He managed to convince my self, and my partner NOT to touch them with a barge-pole!
If somebody's sale pitch is to tell you how bad all the Estate Agents are, good luck!
(I have gone elsewhere π)
Mark Β· 9 June 2022
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5/5
GoogleMassive thank you to Jack Cranmer for his help in finding our first ever home! Amazing experience and highly professional.
Daniel Β· 26 October 2022
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5/5
GoogleRecently sold my house in Costessey through Russen & Hill - great experience from start to finish. The team were always available for any enquiries I had and managed to get me a far better price than I had expected!!
This was my third house sale with three different agents and Russen and Hill are the first agent I have found worth leaving a review for. Would highly recommend their services to other local sellers.
Chris Β· 9 June 2021
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5/5
FacebookWe used Russen & Hill for selling our house. I could not recommend them more. We are living in New Zealand and thought the process would be a nightmare, thanks to Russen & Hill we couldnβt have been more wrong! The communication was next level, the advise was so helpful and most important we got it sold! The whole process was much less stressful because of their excellent knowledge and service
Sarah Β· 26 February 2021
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1/5
GoogleTurned up at my door uninvited. Arrogant, pushy salesman. Avoid like the plague.
βIβll find out the hard wayβ wouldnβt use if the last Estate agent in Norwich!
Paul Β· 23 April 2024
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5/5
GoogleMy sale couldn't have gone any smoother. Such a friendly and helpful team with great knowledge of the local area. Would definitely recommend Russen and Hill.
Charlotte Β· 28 May 2024
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5/5
GoogleCan not fault the staff and service at Russen and Hill. Kept me updated from start to finish throughout the whole process.
Truly knowledgeable and professional agents, that made the whole experience a positive one. Would highly recommend if anyone is looking to buy or sell.
Caroline Β· 26 October 2022
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5/5
FacebookBrilliant service, especially by Hannah she was so helpful and easy to talk to through out our process. We had some bad moments but always seemed OK and reassured us. Appreciate all the work the team put in would recommend them π.
Thanks all xx
Jodie Β· 10 June 2022
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5/5
GoogleSuper service from the team at Russen & Hill. Very highly recommended. Friendly, professional, not pushy. Very considerate of my needs and wants and updating me regularly on new properties that they knew were of interest to me. Thank you for helping me find that perfect property! Will definitely use again.PositiveProfessionalism
Ally Β· 9 June 2021
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5/5
GoogleHighly recommend! Jack and Daniel are particularly respectful and seem to listen to the customer. A very positive and professional Company. Not all agents are the same!
Jenny Β· 26 October 2023
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5/5
GoogleGreat communication from the Russen and Hill team throughout the buying process. No issues at any stage, would use again and highly recommend to friends/family.
Jamie Β· 26 October 2023
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5/5
GoogleI had a great experience with Russen & Hill when I sold my property.
They kept me regularly informed of progress, chased solicitors and ensured that the whole transaction was completed in a smooth and time efficient manner.
Would definitely recommend to anyone thinking of selling!
Sophie Β· 9 June 2021
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5/5
GoogleHannah and Rachel at Russen & Hill helped me through a challenging purchase!! The team are all brilliant, without their dedication and professionalism, I don't think my sale and purchase would have ever gone through! Cannot recommend them enough. Thank you all again.
Pauline Β· 26 October 2021
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5/5
GoogleProfessional, helpful and friendly staff at Russen and Hill with expert knowledge of the local area. Would highly recommend as an estate agent.
Elaine Β· 26 October 2023
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5/5
FacebookI cannot recommend the team at Russen & Hill highly enough. From the very start to the end. Always keeping me up to date with new properties and not applying pressure. Always helpful and considerate and mindful of my needs and wants. Brilliant team! Thanks!
Ally Β· 7 May 2021
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5/5
GoogleExcellent service especially from Rachel, smooth hassle free way to buy our new home, extremely professional keeping us updated every step of the way we would definately recommend Russen & Hill to anyone thinking of buying a new house.PositiveResponsiveness, Quality, Professionalism, Value
Sue Β· 26 October 2021
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5/5
GoogleRussen and Hill were professional and helpful during my valuation. Jack answered all of my questions and had a good knowledge of house prices in my area. I would definitely recommend Russen and Hill.
Tanya Β· 26 October 2022
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5/5
GoogleExcellent service from the team at Russen & Hill during our house buying process. They kept us in the loop and were helpful in chasing up queries in a timely manner. Thank you!
Sarah Β· 26 October 2022
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5/5
GoogleHad a very positive experience with Russen & Hill. They kept me well updated with progress and were quick to respond to any enquiries I had throughout.
Friendly and professional staff too. Would both recommend and use again!PositiveResponsiveness
Susannah Β· 26 October 2021
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5/5
GoogleRecently moved and can not thank the Russen and Hill team enough for all their support and help to make the process smooth and as stress free as possible.
Jayne Β· 26 October 2022
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5/5
GoogleAn amazing team at russen and Hill very helpful from start to finish will definitely be recommending to my family and friends.
Steve Β· 26 October 2022
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5/5
FacebookRecently been looking for a property and I canβt recommend Russen and Hill enough-always updating me with new properties for sale and now I have my dream home! Thankyou so much x
Amanda Β· 7 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.