Every review we hold for the South Lanarkshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKirsten and the team having been great we are moving into our rental later this month ... great communication and anything wanted answered have been answered and fast.
Thank you
Emma · 10 September 2024
Agent replied · 9 November 2024
Many thanks Emma for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleListed and sold my property through Countrywide, and while other areas of the sale were a bit of a nightmare I had no issues with Countrywide’s service and Nina especially made this part of the process seamless and hassle-free. Would highly recommend to anyone looking to sell their property.
Robert · 4 September 2025
Agent replied · 8 September 2025
Thank you for your kind review! We're thrilled to hear you had a seamless and hassle-free experience selling your property with Countrywide, and that Nina provided exceptional service. We appreciate your recommendation and it was a pleasure working with you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at Countrywide Hamilton were excellent from first contact through to selling and beyond. I've used them twice now and had great experiences both times. Prices were reasonable and marketing and turnaround times were superb. Communication was great throughout and special mention to Vikki who went the extra mile to sort things out quickly.
Gavin · 10 November 2022
Agent replied · 9 November 2024
Thank you for taking the time to leave us your excellent 5* review and your kind word. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCountrywide Hamilton are an excellent estate agency to deal with.
Very professional, excellent customer care and service, honest transparent. Would definitely recommend this company to anyone.
I would like to say a big thank you to Nicole the branch manager for making our experience a positive one, can’t recommend the branch enough and the staff really do deliver great customer service.PositiveProfessionalism
Michael · 10 November 2021
Agent replied · 9 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMoving house is a nightmare…. This however was my first time using Countrywide and I must admit that it has been a completely stressless experience for a change ! Miss Kirsten tait who I’ve had the pleasure of having as my agent has done and continues to do a Fantastic job . I Can’t recommend both countrywide and Kirsten enough as my experience has been without fault and they have delivered an excellent service !
Craig · 11 August 2024
Agent replied · 9 November 2024
Thank you for taking the time to leave us your 5* review Craig! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are very pleased with Countrywide Letting Agents, in particular, Eilidh McDonald & Kirsten Tait. The team was really instrumental in providing the letting services for our purchased property. Eilidh has previously supported us in our earlier property's letting services as well. The team was really very helpful, worked very fast and our properties were on rent within a week!
We highly recommend Countrywide North Sales and Letting Agents Hamilton!
Naveed · 19 October 2024
Agent replied · 9 November 2024
Thank you Naveed for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleOur property went live on Friday afternoon and Countrywide had viewings for us the same day, as well as further viewings over the weekend and potential viewers for the current week. We received an offer within 3 days which we were happy with.
We were kept updated throughout and everything was dealt with very efficiently by the team at Countrywide particularly Chris, Nicole and Paige.
Ally · 10 November 2020
Agent replied · 9 November 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleFrom valuation through to completion, Nicole and her team delivered a highly professional service, resulting in the very quick sale of our property, achieving a higher than expected sale price.
The team at Countrywide were extremely efficient coordinating the surveyor and photographer, and also provided feedback following each viewing.
We would not hesitate to utilise Countrywide again as their market knowledge, professionalism and efficiency led to a quick, hassle-free sale.
Paul · 11 November 2018
Agent replied · 9 November 2024
Thank you Paul for your brilliant 5* review of Nicole and the Countrywide team in Hamilton.
It is great to read that all the way throughout the process you found the team were extremely efficient, knowledgeable and professional, making the process as hassle-free as possible.
Best wishes, Scott
★★★★★ 5/5
GoogleKirsten and the team were prompt in answering all of our questions, and made the moving process speedy and easy.
Rachel · 8 November 2024
Agent replied · 8 December 2024
Thanks Rachel for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf I could give six stars I would, wonderful service from Nicole. She’s excellent and very accommodating. Highly recommend!
Hannah · 3 April 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! We're thrilled to hear that Nicole provided you with excellent and accommodating service. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCountrywide estate agents are the best. I’ve been with the young lady that helped me was Kirsten Tait she went over and above board to help me Secure the property that I went for and still keep in regular contact to make sure that everything is going okay with the property that I’m in a big five stars if I could give 10 stars I would
Anita · 7 November 2024
Agent replied · 9 November 2024
Thank you for your terrific 5* review and for your complimentary comments Anita. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEilidh has been amazing and very efficient when finding new tenants for my property
Great Service
Thank you
Linda · 5 November 2024
Agent replied · 9 November 2024
Many thanks Linda for the fantastic 5* review. I have passed your flattering comments onto our Hamilton branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCountrywide have provided nothing but exceptional service for us. Nicole and her team have been amazing throughout the whole process, so easy to deal with, professional and very helpful, not only that sold our flat within one day of it being on the market! Would not recommend any other estate agent to anyone And would go no where else in the future! Thanks again truely amazing service!!
Gill · 11 November 2018
Agent replied · 9 November 2024
Thank you Gill for recognising the hard work carried out by the Countrywide team in Hamilton with your 5* review! It is great to see that you found the team professional, helpful and most importantly, amazingly easy to deal with.
Thank you for your wonderful recommendation and I do hope our dedicated team are able to help you again in the future.
Best wishes, Scott.
★★★★★ 5/5
GoogleWe both highly recommend the team at Country Wide Hamilton for their professionalism during the recent purchase of our new home and sale of our property. Nicole, Paige and Vikki were extremely accommodating and their knowledge of the local housing market was second to none. The whole teams expertise proved invaluable throughout the buying and selling process.
Clare · 10 November 2021
Agent replied · 9 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCountywide Hamilton sales Team have been brilliant. So professional throughout our sales journey. From the first visit with Nina to the photographer and the office based team, Nicole, Patricia and Michelle, everyone has kept us updated on a regular basis on each step of the process.
Always helpful, available and able to answer any questions we had.
Ist class all round and can't thank them enough
Would recommend their services to anyone wishing to market and sell their home. 😀
Mags · 13 February 2024
Agent replied · 9 November 2024
Thank you for your terrific 5* review and recommendation Mags. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe can’t thank Louise, Scott and Kirsten enough for their help getting our first rental property. The process has been fast and efficient, and we have been kept well informed. Louise was amazing at our viewing and has answered all of our queries instantly. Would highly recommendPositiveResponsiveness, Professionalism
Danielle · 10 November 2022
Agent replied · 9 November 2024
Many thanks for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend The Team at Countrywide Hamilton! They were extremely professional and responsive regarding the sale of my property. They made the whole experience run so smoothly. I cannot recommend them enough. Special thanks to Nicole, who I dealt with most. She is incredible at her job! I will not hesitate to use Countrywide for any future property sales.PositiveResponsiveness, Professionalism
Tracey · 10 November 2020
Agent replied · 9 November 2024
Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations
★★★★★ 5/5
GoogleVery good service, Kirsten was very informative and has kept me up to date on the process of renting with Countrywide. Nothing has been a problem.
Alan · 13 May 2024
Agent replied · 9 November 2024
Many thanks Alan monteith for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks Nicole, Laura, Patricia and the rest of the Hamilton Countrywide team for great service and selling our house for the price you estimated from day 1. Excellent, friendly and efficient service all round that exceeded our expectations. We really appreciate all your hard work.
Regards,
George.
George · 10 November 2022
Agent replied · 9 November 2024
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service, especially nicole who was great from start to finish. Would highly recommend.
Chris · 10 April 2026
Agent replied · 17 April 2026
Thank you for your glowing review! It was our pleasure to provide you with excellent service, and we are thrilled that Nicole made your experience with us a standout. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleThe worst of worst communication Iaps I have ever seen. I have recently moved out from one of the properties managed by countrywide. At the end of tenancy, I’ve completely taken care of Cleaning myself by booking a private cleaners and have …
Saikrishna · 17 July 2025
Agent replied · 10 January 2026
We apologise for any inconvenience caused during the end of your tenancy. We strive to provide transparent and fair services to all of our tenants. Thank you for making us aware of your experience, please do contact us via … More
★★★★★ 5/5
GoogleStaff at Countrywide dealt with all enquiries swiftly and maintained excellent customer service throughout. Nicole and her team were full of excellent advice and took the time to really listen to our needs and make these the utmost priority. We were really thankful to have Countrywide supporting us through this process.PositiveResponsiveness, Quality, Professionalism, Value
Louise · 10 November 2021
Agent replied · 9 November 2024
Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKirsten made the whole process extremely quick and easy and extremely helpful throughout. 100% recommend.
Liam · 12 October 2024
Agent replied · 9 November 2024
Thank you Liam for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 3/5
GoogleI unfortunately have to preface this by saying I'm increasingly frustrated with how bad the tenant portal is. It really needs some work on performance as it's unbelievably sluggish. It wasn't working at all as usual, and when I tried to contact the offices at the number in the portal, or via google, the numbers were disconnected. My rep was on holiday and I eventually got hold of Michael Wilson, who was really friendly and helped me get an electrician organised quickly. 5 stars for him, but 1 star for your web app.
David · 10 November 2023
Agent replied · 9 November 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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