Every review we hold for the South Lanarkshire office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAmbretone Park, what a mess!
I visited their Ambretone Park site at Green Hammerton. I went with a view to just looking through the show home windows however the sales agent invited us onto the site. No safety precautions were adhered to and as a result I fell on their building site. I broke my nose, had to have my face stitched up and take time off work to heal. To cover his back, the sales agent told lie after lie about the incident. Hideous people and a disgusting company, you only have to look at the other reviews. When I drive past this development now and see what an absolute mess it looks, I thank my lucky stars I never bought a house there.*UPDATE* You’ll see from the reply below that Avant Homes state that all health & safety regulations were adhered to. What an absolute joke of a response from this company …. I was taken onto this building site after hours. . I was not offered any PPE. . There was no site manager present. . I had my daughter with me who is a minor.. I fell from an open doorway onto a raised concrete ledge. I would suggest they read their own policies and educate themselves. No wonder they have the reputation they have. Stay away from this dishonest bunch of cowboys at all costs.
Julie · 1 May 2024
Agent replied · 10 June 2024
We take feedback very seriously and thank you for sharing your experience. A thorough investigation into the unfortunate circumstances of your fall was carried out, which revealed that all health and safety procedures were strictly adhered to and that our sales advisor's account of events was fully substantiated. We genuinely care about the satisfaction of our customers and strive to uphold the highest standards of service.
★★★★★ 5/5
TrustpilotAndy Jones was professional and helpful…
Andy Jones was professional and helpful when dealing with our fixes, thank you Andy!
Phil · 21 May 2026
Agent replied · 7 June 2026
Thank you for your wonderful feedback about Andy and for your 5-star review!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotTeam Approach
Paul Weatherston came over to the Jackton Green site from the east coast to support the electrician who was retrofitting some under kitchen unit lighting for us. His background in kitchen installation meant that he could pinpoint the best approach, avoid units needing to be removed & channels dug into walls. The kitchen was left clean & tidy afterwards too 🌟
Heather · 27 May 2026
Agent replied · 7 June 2026
Hi Heather,
Thank you for your lovely feedback about Paul! We are very pleased you had a great experience with us.
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotCraignethan Gate…
We recently moved into the development Craignethan Gate and have had the most wonderful experience when buying a new build. We have previously heard horror stories about new build houses but our move was seamless and stress-free. Any questions or issues we have had since moving in have been dealt with promptly and all repairs have been so quick. A massive thank you to team members Chris Hughes and Kyle Hughes who have provided an excellent standard of customer service throughout the whole process. We love our new home so much!
Holly · 21 December 2025
Agent replied · 25 December 2025
Thank you for your excellent 5-star review! We will pass on your kind words on to Chris and Kyle.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotThank you
I live at Stewart’s Quarter and today the lovely Andy (Jones) came to sort out a few issues for me. He’s such a great guy, so friendly and nothing is too much bother and always working to a high professional standard. In fact everyone on site has been really helpful and I thank them all. Team Avant is amazing.
Sybil · 26 May 2026
Agent replied · 7 June 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Andy made your journey easier.
Kind regards
Avant Homes
★★★★★ 5/5
TrustpilotSarah was lovely
Sarah was lovely, explaining everything perfectly. I came away very happy.
Beverly · 21 May 2026
Agent replied · 7 June 2026
Thank you for your excellent 5-star review!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotMyself and my partner went to view a…
Myself and my partner went to view a house on 29/05/2026 at Earls Park, Holmewood and to have a conversation about some options and other properties. We had Louise on the day and she was really nice, patient, understanding and extremely knowledgable. We couldn’t have had a better experience and it was smooth sailing from every aspect.
Jack · 30 May 2026
Agent replied · 7 June 2026
Hi Jack,
Thank you for taking the time to write a review about your experience. We are very happy to hear that Louise made your journey easier!
Kind regards
Avant Homes
★★★★★ 5/5
TrustpilotExcellent customer service
Ruby was outstanding. Helpful, knowledgeable and polite.
Selston · 31 May 2026
Agent replied · 7 June 2026
Thank you for taking the time to write your wonderful 5-star review about Ruby!
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotAmazing experience moving into our…
Amazing experience moving into our first home as a married couple, Toni has been absolutely fantastic and could not thank her enough
Kara · 22 September 2026
★★★★★ 5/5
TrustpilotAngela at Copper Gardens ⭐️⭐️⭐️⭐️⭐️
Angela at Copper Gardens has been fantastic from the moment we met her too the moment we reserved our plot, which was a VERY BUSY two weeks. She always returned calls, followed up emails and was very detail oriented when answering questions. Would highly recommend and very much feel as ease knowing we are in good hands for the remainder of the process.
Amy · 19 October 2024
Agent replied · 23 October 2024
Hi Amy, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Angela.
★★★★★ 5/5
TrustpilotDrew was very helpful from the…
Drew was very helpful from the Greenlock Place, Leeds. She explained everything to us and had patience with all our questions.
Chan · 22 September 2026
★★★★★ 5/5
TrustpilotJane
Jane, Neil and Andrew were outstanding in helping us with the process of moving into our new home. Jane was particularly helpful and patient with correspondence whist I was working away for long periods, making sure that my wife was looked after with all planning and decision making. There has been, and continues to be fantastic support from the whole Avant team.
D · 24 October 2024
Agent replied · 23 November 2024
HI Jane, thanks for taking the time to leave a positive review. We are happy to hear your experience with us was a good one. We will pass your feedback onto Jane, Neil and Andrew.
★★★★★ 5/5
TrustpilotExcellent service at Five Rise Quarter!
We have had excellent service from Abi at Five Rise Quarter in Bingley. She has been very helpful and has provided clear information to enable us to make an informed decision. We are hopeful that our proposed purchase will proceed smoothly, and feel that we will be well supported throughout the buying process.
Anne · 1 June 2026
Agent replied · 7 June 2026
Thank you for your kind words and 5-star review! We’re delighted to hear that Abi has provided such an excellent experience.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotExcellent service and professionalism
I would like to provide positive feedback for Andy Jones following his recent visit to our property. We had a number of minor snagging issues, and Andy took the time to thoroughly inspect and document each one. He resolved several of the issues during the visit itself, which was greatly appreciated.
Jordan · 5 June 2026
Agent replied · 7 June 2026
Thank you for your positive feedback about our colleague Andy and for your fantastic 5-star review!
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotJacqueline @ Honeyman Park
We would like to highly recommend Jacqueline as your go to person for Honeyman Park. She was extremely friendly, warm,helpful and informative, answering all our questions in detail. Also just a phone call or email away should you have any enquiries!We look forward to working along side her until we get the keys to our new home. Can’t wait! Graeme and Suzanne.
Suzanne · 1 September 2024
Agent replied · 23 October 2024
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Jacqueline.
★★★★★ 5/5
TrustpilotAmazing experience
Jacqueline from Honeyman Park sales was amazing. We’re still in the early stages of purchasing our forever home and have just reserved our plot, but so far, our experience with Jacqueline has been excellent. She’s been incredibly helpful, patient, and informative, guiding us through the process with professionalism and a warm, approachable attitude. We feel confident moving forward thanks to her support and are excited for what’s ahead
Cathy · 28 July 2025
★★★★★ 4/5
TrustpilotMy experience buying with Avant has…
My experience buying with Avant has been good. Keiran at Hackett Grange in sales was a highlight of the process. 5 stars for him! He's knowledgeable, friendly, endlessly helpful, couldn't ask for anymore.
Jonathan · 10 September 2026
Agent replied · 24 September 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Keiran made your journey easier and gave you a great experience with us!
Kind regards
Avant Homes
★★★★★ 5/5
TrustpilotJulia Portington at Lawrence Point was…
Julia Portington at Lawrence Point was very friendly and approachable. She was very helpful and answered all our questions. We then visited the show home at seedy fields and was very impressed with the house we would like to buy and is lovely. We will be very happy.
B · 19 January 2026
★★★★★ 1/5
TrustpilotDon’t believe the other reviews
Don’t believe the other reviews. Avant Homes are a cowboy outfit. Since we purchased our home in 2021 (Hawfinch Place) we have made several improvements to our home and have utilised the services of a local odd-job tradesmen to implement them. He has frequently been left speechless at the ineptitude and stupidity of the original builders. They will leave no corner uncut.
Duncan · 23 September 2026
★★★★★ 5/5
TrustpilotGreat service!
Sandy at Westwood Green has been great in the initial process of buyer our next home. We have reserved our plot today and Sandy has answered all of our questions and explained all of the process throughly. We are extremely grateful for your assistance so far and we look forward to moving!
Shelley · 15 November 2024
Agent replied · 23 November 2024
Hi Shelley! Thank you so much for leaving such a great review. We will pass your positive praise onto Sandy she will very much appreciate it.
★★★★★ 5/5
TrustpilotBrilliant support from Andrew at Darach Fields
We recently moved into our new home at Darach Fields and couldn't be happier with the support from our site manager, Andrew. He is incredibly friendly, down-to-earth, and always approachable, whenever we ping him, he responds straight away and comes over to check on things personally.
DINESH · 29 May 2026
Agent replied · 7 June 2026
Hi Dinesh,
Thank you for the positive review! We are delighted to hear that you had such a great experience. We're especially pleased that Andrew was approachable and made your moving process easier!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotWe have just reserved our flat with…
We have just reserved our flat with Avant at Richmond Heights with Faizah today . We are very happy so far with everything although still early in the process we have been put at ease by Faizah who is very helpful & friendly .
Kpark · 31 May 2026
Agent replied · 7 June 2026
Hi,
Thank you for your wonderful review about our colleague Faizah! We are very glad to hear they gave you an excellent experience.
Many thanks,
Avant Homes
★★★★★ 1/5
TrustpilotSince purchasing out home from Avant…
Since purchasing out home from Avant Homes (Honeyman Park development), we have been faced with nothing but issues, both with the property itself and with the company's customer service.
Rachael · 9 September 2026
Agent replied · 24 September 2026
Thank you for taking the time to share your feedback. We apologise for any inconvenience you experienced and want to assure you that we are taking your concerns seriously.
Please could you respond to the information we have requested through Trustpilot, which you should receive via email, so we are able to escalate the matter to the appropriate team for further investigation.
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotEnjoyable visit to Stewart's Quarter
It was great to see the development and show home. Vivienne was helpful, friendly and informative. We were able to discuss various options to suit our needs. We look forward to speaking with Vivienne again and hopefully moving forward with our future plans!
Emily · 24 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
