Pygott & Crone Grantham reviews in South Kesteven

★★★★★ 1/5

Trustpilot

Horrendous valuation service

I recently had a property valuation carried out by this company for mortgage purposes - it came back £000's below two other agents! Frustratingly, the lender would only work from this companies survey and thanks to this, my mortgage application has now been refused. In the past I've alway found agents are within 5% of each other when carrying out a valuation; don't know what on earth was going on with Pygott & Crone's valuer, but their incorrect valuation has sabotaged my application and cost me time, money and stress.

Melanie · 29 August 2017

★★★★★ 5/5

Google

Pygott and Crone Estate Agents - very helpful and supportive throughout the purchasing process. Kept the process moving throughout and kept me fully informed. Excellent communication

Ann · 24 December 2024

★★★★★ 5/5

Google

Excellent service, great communication. Highly recommend

Charlotte · 23 August 2025

★★★★★ 1/5

Trustpilot

Very poor performance

Very poor performance! Can't recommend them. They had my property on the market for a year and consistently sent the wrong people to view it. They found a 'buyer' but didn't investigate their claim that they were cash buyers which proved false and the withdrew their offer just before exchange of contracts. This company gives estate agents a bad name!

David · 26 November 2022

★★★★★ 5/5

Trustpilot

We cannot thank them enough.

We had Thomas Osborne all through our property purchase. We cannot thank him enough for all the help and support he gave us to get this purchase over the line in what has been a long road.

Linda · 1 May 2024

★★★★★ 5/5

Google

We had occasion to use two different estate agents in different counties selling two different properties Pygott and Crone and Jack in the Grantham office were so much better than the other estate agents. They kept us informed every step of the way, unlike our other estate agents who would go weeks without phoning us. They went out of their way to help both us and the buyers, we really couldnt fault them.

V · 26 October 2019

★★★★★ 5/5

Google

This is the 2nd time we’ve used Pygott and Crone to sell our house and they have delivered an amazing service both times. House moving is supposed to be stressful but with this team it was not. We used they’re solicitor Stonebow law and they have been super efficient, definitely a recommendation. Beth, Tom, Luke and Adam you’re a great teamPositiveResponsiveness, Quality, Professionalism, Value

Caity · 25 October 2021

★★★★★ 1/5

Trustpilot

R Soles

R Soles. Avoid. They will degrade you, insult you. They will lie to you cheat you, take your money before all legal docs are signed. They will strongly deny this as they are above all us minions.Young kids, unprofessional, not a clue.Probably the worst company I have come across in all my years.Should be closed down

Cliff · 28 September 2022

★★★★★ 1/5

Trustpilot

Wrote to who I believe was their CEO a…

Wrote to who I believe was their CEO a T Downing concerning an issue about disability discrimination.I received no acknowledgement from him at all, nor did he reply to my concerns about a blatant discrimination act. To me if they will not take this seriously, what else will they ignore - racial discrimination, gender discrimination. On that basis people should not use this company

Stephen · 10 May 2021

★★★★★ 5/5

Google

Pygott & Crone, Grantham, were involved in the sale of our old home and the purchase of our new one. The energy, dedication and professionalism exhibited by the team, Luke Donaghy and Tom Osbourne specifically, was incredible. I highly recommend Pygott & Crone as it’s clear that the very high standards delivered by our two main contacts are core to the entire team.PositiveResponsiveness, Quality, Professionalism, Value

Carl · 25 October 2020

★★★★★ 1/5

Trustpilot

Shocking

Shocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them.I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything!

Joel · 16 November 2023

★★★★★ 1/5

Trustpilot

Disappointed and poor service

Disappointed and poor service. Property wasn’t pushed, no feedback given from viewings, sometimes weren’t even informed or viewings. When I collected the keys to go with a new agent they gave me the wrong keys!

Shane · 18 January 2024

★★★★★ 5/5

Google

Fantastic customer service, we had a difficult chain but they supported us the whole way through and acted in our best interest at every stage. Beth definitley is amazing, she is so good at getting things sorted from the sales progression side, we couldn't have asked for a better person in our corner. Would highly recommend!!PositiveResponsiveness, Professionalism, Value

Kirsty · 25 October 2021

★★★★★ 5/5

Trustpilot

Very good service

Very good service, always kept me in the picture regarding process. Coral who dealt with my sale/purchase kept me well informed and couldn't have been more helpful.

Stuart · 17 May 2024

★★★★★ 5/5

Google

Very friendly and helpful answering questions as needed. Very efficient in making sure we were aware of what they knew from sellers solicitor. Just wouldn’t waste giving people the welcome package as we don’t drink beer!

Leigh · 25 October 2023

★★★★★ 5/5

Google

The best team of people. From the initial viewing to collecting the keys on completion the whole team were amazing. They will really hold your hand the whole way through which was especially great for me as a first time buyer. Best estate agents in town!

SOPHIE · 25 October 2022

★★★★★ 1/5

Trustpilot

This company cannot get enough of…

This company cannot get enough of marketing unsolicited mail.....After receiving email confirmation from director Paul Wood, that I would not receive any more marketing by post, I have since received two more items.PLEASE READ THE NEGATIVE FEEDBACK ON THIS SITE TO SEE WHAT THEY ARE REALLY LIKE. Appalling company who will do anything to make money, and I mean anything.....

Gary · 19 July 2019

★★★★★ 5/5

Trustpilot

Very friendly team, they kept us well informed at each stage

I have been very pleased with the care and attention Pygott and Crone showed us during the process of our purchase. they kept us well informed and nothing was too much trouble for them. A very friendly team

Jennifer · 10 May 2023

★★★★★ 5/5

Trustpilot

Fantastic service from start to finish…

Fantastic service from start to finish from the Grantham office.I don't normally name names, but Demi you are a star.Would I recommend 100%Would I use again 100%Just thank you so much to you all.

Steve · 8 August 2023

★★★★★ 5/5

Trustpilot

We bought off P&C....fantastic service

Having bought our house thru P&C in Grantham, they were fantastically attentive. Well done to Beth and Craig for a smooth, attentive, informative, supportive sale which wasn't easy at times. They kept us informed of all movements within the chain, chased all parties regardless of time, effort or who was supposed to be doing their bit. High Five to a great team!

Ali · 7 February 2017

★★★★★ 1/5

Trustpilot

Worst experience ever!!!!

Worst experience ever!!!!! Very unprofessional with bad manners and bad service, they worked more for the buyer (but who was paying their bill???? not the buyer!!!!!). We have moved previously but they made this move even more stressful than any previous moves. Would NEVER use this company again...... would suggest going to another agent!!

Steve · 24 January 2021

★★★★★ 5/5

Trustpilot

Professional and friendly

Very friendly and professional service. Maintained excellent communication and feedback throughout the sale process (which I handled myself) both via the telephone and the portal.

Keith · 26 February 2024

★★★★★ 5/5

Trustpilot

Very good Estate Agents

Very prompt and efficient service. Found a buyer within a few days, recommended a good solicitor and kept me appraised throughout.

Andrew · 8 May 2024

★★★★★ 5/5

Google

From the initial contact through to exchange they have been friendly and professional. They went out of their way to do a valuation to fit in with our needs and had clearly researched the local market. The sale proceeded smoothly and we acheived the price we wanted.PositiveResponsiveness, Professionalism

V · 25 October 2021