Pygott & Crone Spalding reviews in South Holland

★★★★★ 1/5

Trustpilot

Poor estate agent

We have experienced extremely long delays and very poor communication throughout this process. We have been waiting since 6 October to complete on our house, with little to no meaningful progress. We were told that the case had been escalated to a senior case worker, but nothing changed and no improvements were made. Updates were minimal and often required chasing, which added unnecessary stress to an already difficult situation. Based on our experience, I would not recommend this company to anyone.

Calton · 8 January 2026

★★★★★ 5/5

Trustpilot

Absolutely fantastic

Lauren has been absolutely fantastic. Right from the very start, she has been reassuring and pointed us in the right direction. There were moments during the sale that I have felt very nervous and needed reassurance and Lauren has been absolutely lovely every step of the way. Lauren was able to help us get everything in place early on, so we didn't miss out on the house that we really wanted. So I am very grateful to her for that. Thank you for everything! Highly recommended!

Jo · 19 December 2025

★★★★★ 5/5

Google

Really great service from the off. Got booked in to view a property on very short notice an I put an offer in. Every time I have had a query Ellie has been on hand to chase up or answer for me. So far so good, everything is going smoothly. Really happy with the service. As we all know buying a house is stressful enough but having Ellie to hand makes it easier. Thanks Ellie

Sheena · 1 December 2025

★★★★★ 5/5

Google

Tracy Earth at the Spalding office is our hero! She was there for us throughout our purchase, acting as the bridge between our solicitor and the sellers’ solicitors. She answered all our questions and kept us informed every step of the way. Our purchase was not as smooth as we had hoped, but thanks to Tracy, we managed to keep our sanity! Thank you so much for all your relentless hard work.

Alex · 1 December 2025

★★★★★ 5/5

Google

I couldn’t be more pleased with the service I received from Pygott and Crone throughout the entire process of selling my home. From day one, the team was incredibly helpful, professional, and proactive. Jodi provided a detailed valuation, offering valuable information about both my property and the wider housing market. Nicky was brilliant at guiding me through the process of moving, explaining each step clearly. She was always available to answer questions, even addressing things I hadn’t thought to ask, which really helped put my mind at ease. Charlene was a pleasure to deal with when it came to arranging viewings. The care and attention she showed, along with her excellent communication, made it clear she genuinely cared about achieving the best outcome. Tracy was a godsend once a buyer was in place and I’d found a new property. Her updates were frequent, and incredibly helpful, not just regarding my sale, but also with information about my purchase and the rest of the chain. She liaised with other estate agents and solicitors, which made a potentially stressful part of the process feel much more manageable - all of the things I thought I would have to be doing with chasing updates she had already done for me. Having a physical branch where I could pop in and have a chat every time I had a question or form to complete made it so much easier and more personal. I would wholeheartedly recommend Pygott and Crone to anyone thinking of selling their home.

Joe · 22 August 2025

★★★★★ 5/5

Google

We purchased a house through Pygott and Crone and have been very happy with the whole team dealing with our purchase. From the very first call to arrange viewing to completion they have been great at communicating, getting things organised swiftly and always easy to get hold of. Thank you to the team for all your help, especially Adam and Tracey. All the best

Giorgia · 17 October 2025

★★★★★ 5/5

Trustpilot

Professional, quick, friendly above 5*

If we could give more than 5* we would! Fabulous service, especially from Jonathan who went above and beyond to enable our sale to go through as smoothly as possible. We had one or two hiccups with our buyers, however Jonathan kept us updated constantly and everything progressed quickly and professionally. Fiona and Lauren were incredible too and always onhand with any queries. We would 100% recommend Pygott and Crone to any of our family and friends looking at selling their property.

Mrs · 24 March 2025

★★★★★ 5/5

Trustpilot

Great service!

We would like to express our sincere gratitude to Pygott & Crone Team, especially Jack, Simon, Dale and Warren for their outstanding professionalism and dedication. Throughout the entire process of selling our house, everything was handled with great clarity and efficiency. Their deep understanding and knowledge made the experience smooth and stressfree. It was truly a pleasure to work with people so knowledgeable and attentive. We highly appreciate their efforts and would happily recommend them. Thank you!

Ewa · 18 March 2025

★★★★★ 5/5

Google

Everyone we spoke to was very pleasant, polite, professional and helpful, especially Jade and Nicky who have gone out of their way to answer our questions. Also, it has been interesting to follow our journey from start to finish on our own Pygott & Crone app. We would definitely recommend them to anyone selling/buying a home.

Sue · 17 October 2025

★★★★★ 5/5

Trustpilot

Can’t thank Joe, Davis and the rest of the team enough!

Can’t thank Joe, Davis and the rest of the team enough! Joe was so helpful throughout the sale of our home and the team got us a quick sale whilst also achieving us £10k over the asking price. Over the moon. Thanks again for all your help

S · 9 December 2025

★★★★★ 5/5

Google

Me and my partner highly recommend Pygott and Crone. As first time buyers we were guided and helped incredibly by the team especially Tracey! Tracey was always just a phone call away to keep up updated and calm throughout the process. Thankyou Tracey!

Ellie · 16 December 2025

★★★★★ 5/5

Google

We had a great experience with Pygott & Crone team at Spalding. The service was quick, smooth, and professional. Adam and Tracy were incredibly helpful and knowledgeable. Tracy was keeping us informed every step of the way. Many thanks, your service was excellent! Highly recommended!

Fhurdy · 22 November 2025

★★★★★ 5/5

Trustpilot

Hands down the best estate agent I have dealt with

Hands down the best estate agents i have dealt with. Amazing customer service from start to finish and never to busy to take your call or keep you updated. Would highly recommend Jonathan who really went all out on getting everything sorted.

Charlotte · 2 December 2025

★★★★★ 5/5

Google

Purchased our first home through Pygott and Crone, and they were fantastic from the first phone call through to exchange/completion. Couldn't be more helpful, brilliant with communicating what was going on from both sides. Tracy Earth was really amazing, and we can't thank her enough for everything!

Lisa · 2 October 2025

★★★★★ 5/5

Trustpilot

Highly recommended

Aiden went above and beyond, providing an excellent service for a property being prepared for auction. His communication skills were excellent by keeping me fully informed throughout the process.

Audrey · 22 February 2026

★★★★★ 5/5

Google

Totally professional service from start to finish. Always available to chat through things as and when needed, which resolved any stress as you would expect when buying your first or next new dream home. Especially want to give a big shout out to Tracy at the Spalding Office, great person and great friend as always.

Shane · 3 June 2025

★★★★★ 5/5

Google

Can’t recommend pygott and crone enough! They supported us through every step in the process and were always available to help. I most often spoke to Adam and Tracy who were both amazing and always very chatty and did their best everyday to update us and put us as ease. Would give more stars if I could

Violet · 8 April 2025

★★★★★ 5/5

Trustpilot

Cannot fault, would definitely recommend

We had previously tried two other estate agents to sell our deceased mum’s property and had very few viewings and were not impressed with their lack of contact with us. However from the first meeting with Davis we were very impressed with the service from Pygott & Crone. We had viewings booked from the very first week and he was in regular contact with us to keep us informed about the current market. Once we accepted an offer they remained In regular contact throughout the sale process. We cannot fault the whole team and would definately recommend them to family & friends in the future.

Debra · 2 December 2025

★★★★★ 1/5

Trustpilot

I wasn't going to write a review but…

I wasn't going to write a review but seeing as how they asked me to here goes: I am writing as a seller so this applies to their estate agency business which is separate from their letting business. I have moved a few times this has been the most stressful move of the lot, partly down to P&C and partly down to Stonebow Law, the conveyancers they pushed us towards - probably because they get a pretty big kick back via their legal arm - Pygott and Crone Legal services. Despite paying them over 6 grand they did not attend one single viewing, they only arranged 3. We negotiated with our buyer and got 5k more than P&C had suggested, it was no thanks to them. They charge extra for the media pack - another 300 quid, the guys that did that were exceptional but having paid P&C over 6 grand for virtually nothing you would expect that to be included. A couple of times simple enquiries turned in to shouting matches, it was very unprofessional at times. the only time there was any sense of urgency is when they sent us the final bill within about 5 minutes of exchange of contracts. Another thing that really wound me up was when they found out after the fact that our buyers had visited the property after their initial visit. P&C phoned to ask when it was so they could retrospectively put it in the diary. I got more angry about that than perhaps I should but it was clearly so that in the event of a dispute they could claim that they had done more than they actually had. So at the end of the day they got paid over 6 grand for what totalled no more than a few hours work, we did everything. A truly horrible experience that has left a very bitter taste in the mouth. Things took far too long, I felt every time I contacted them they considered me to be a nuisance. Yes, I am very demanding when I have to work so long to pay them to do so little but I just expect to be treated like a customer - I never really felt that.

David · 8 November 2025

★★★★★ 5/5

Google

I recently contacted Pygott & Crone for the first time to enquire about viewing a property advertised on their website. The service I received was exceptional. Adam was prompt and efficient in arranging the viewing at short notice, and Jade … More

Wendy · 19 July 2025

★★★★★ 1/5

Google

Very disappointed with this company, having sold a few houses over the years, I have always had a regular communication with my estate agents, with Pycott and Crone, this was not the case! After we sold our property we spoke with them on the phone and have had no further contact from them since, no updates or anything on the sale of our property.. After exchange with our sale, u had a call from them which is the first call in 10 weeks, I raised my opinions on how unimpressed I was with their service, and was told they didn’t get involved once sold.. utter rubbish as no other estate agents work in this way !!! But the day after exchange they were very quick to email us their bill on our sale .. I will never use this company again very very disappointed by their service

Barry · 22 October 2025

★★★★★ 5/5

Google

Very efficient friendly helpful service by all members of staff especially Tracey and Adam who we have had main dealings with. It made a very stressful time more reassuring.

Frederick · 5 October 2025

★★★★★ 5/5

Google

Although not our agency, Tracy and I, along with my agent Conor, worked together over a sustained period to try and minimise the chaos, try and fine out exactly what was reality and what was untruths being used, managing the incompetency of one of the lawyers practices, some lower agents and some very naive or simply stupid clients further down the chain. They say moving is the most stressful thing to manage- this was absolutely true in this case however Tracy’s tenacious approach and laughter helped make it a little easier, also managing her client in a very professional way to ensure the circle our end was as closed as it could be. The sold sign disappeared the day after as well, a sign of good management I’d say. Well done Tracy and Pygott team.👏

Michael · 3 September 2025

★★★★★ 5/5

Google

Although there has been some mis-communication at the outset, Pygott and Crone promptly acted upon the issue and for the rest of the journey it had been plain and pleasurable sailing. Their work ethos is impeccable as they are protecting the vendor whilst helping the buyer which is not always easily achieved. Their interpersonal skills are flawless. A special thank to Tracy.

Isabelle · 24 July 2024