Hunters Yate reviews in South Gloucestershire

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

My experience with Hunters was deeply…

My experience with Hunters was deeply disappointing. Repeated administrative errors relating to notices and tenancy handling caused unnecessary delays, additional time, and avoidable stress during possession proceedings. When I recently contacted the branch again regarding future instructions, I was informed in a dismissive manner that they no longer wished to work with me due to previous disputes, disputes which arose from their own handling failures. Professionalism, accountability, and respectful communication appear seriously lacking based on my experience!

Yina · 20 May 2026

★★★★★ 5/5

Google

Many thanks to Rob , Sharon and the team at Hunters in Yate for not only managing the sale of my mums house from the initial valuation process to the final exchange but also addressing any queries and difficulties I had during the sale and making me feel at ease. I fully recommend Hunters to any one selling a house and wish to extend not only my thanks but also my mums.

Rod · 26 October 2023

★★★★★ 5/5

Google

The team at Hunters (namely Sharon and Lynette) were incredibly helpful in my purchase of a property as a first time buyer. Thank you for your help!

Imogen · 10 September 2026

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

Highly recommend Hunters in Yate. Sharon provided us with a fantstic service on our recent house sale and was always on hand to answer questions and support us through the journey. Hunters managed to get a sale on our house quickly, where other local agents had failed.

Tom · 14 April 2026

★★★★★ 5/5

Google

The team at Hunters have been brilliant throughout the whole process of selling our house. Great first impression from Rob when coming to value it. Then the communication during viewings and throughout was exceptional from Sharon, even sending emails whilst she was on annual leave! They sold the house quickly and compared to the estate agent we had to deal with buying our new house they are worlds apart. I cannot recommend Hunters enough! Again thank you so much. Tony and Beth

Tony · 6 June 2025

★★★★★ 5/5

Google

After an initial meeting with Rob I used Hunters to sell my house. He ran through all the steps carefully and explained what would happen and the costs. My friend was also selling her house and we were having a house share so we both used Hunters and we’re so glad we did. Sharon became our main point of contact. She did several viewings for me and managed to sell the house subject to contract on the same day. We had a lot of trouble buying our new home (NOT being sold by Hunters!) and Sharon was magnificent keeping us sane and reassuring us that all would be well. She was always available to take our many calls and texts on her days off, weekends and even when she was on her holiday! The whole team were always there for us and we couldn’t have asked for a better service.

Naggy · 26 October 2022

★★★★★ 5/5

Google

Our experience with Hunters estate agents has been amazing! We are first time buyers and we've had a rough experience with trying to buy over the last 2 years. Sharon who dealt with our purchase was fantastic through out the whole experience. She answered all our questions even on her days off, she very friendly but also professional. It was very stressful but we got through it! A massive thank you to Sharon and the rest of the team at Hunters!!

Sarah · 26 October 2022

★★★★★ 5/5

Google

We had the pleasure of dealing with Hunters Yate in buying our first home. We were really impressed with the quality of their service. From start to finish, they were there for us whenever we needed to speak to them. Not just that, they made sure the processing go smoothly and communicated effectively so that we were in our comfort zone. Sharon is truly a professional and add a personal touch to her service unlike some of the other estate agents. I cannot recommend her enough. Thank you for everything, I am one happy customer for sure 😎

T · 26 October 2022

★★★★★ 5/5

Google

Our home purchase progressed smoothly with the team. We appreciate Sales Manager Sharon for her support and contributions.

Mugdha · 3 October 2026

★★★★★ 1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!

Darren · 14 September 2026

★★★★★ 5/5

Google

Purchasing a house is never an easy thing, especially if there is pressure from the sellers to relist the house through no fault of your own. Sharon from Hunters in Yate was incredible in keeping the sale alive and chasing estate agents and solicitors to get as much information as possible and sharing to all interested parties. She couldn't have been any more helpful, and now we are in our house and we couldn't be happier!

Ian · 26 October 2022

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 5/5

Google

I visited Hunters recently, with respect to a house move to Yate. Sharon and the team gave me fantastic support every step of the way, going "above and beyond" to provide good advice and pick up all my queries and concerns. Such a friendly bunch, taking a personal interest, and I felt in safe hands. I wouldn't hesitate to recommend this team :-)

Steve · 26 October 2023

★★★★★ 5/5

Google

I could not have wished or hoped for better service from Sharon and the team at Yate as nothing was made easy for them due to total inaction and lack of communication from my Solicitors who were dealing with the house owners estate. Had it not been for the team at Hunters I think I would have lost the house sale many times as it took my Solicitors over a year to obtain Probate and over Three months or more just to get anywhere neat having the conveyancing ready to exchange so I can’t thank Sharon and the Team at Hunters for all they have donePositiveResponsiveness, Quality, Professionalism, Value

Royston · 26 October 2021

★★★★★ 5/5

Google

We highly recommend Hunters. We had no success with a previous estate agent, so asked Hunters to take on our property. We wish that we had done this at the beginning. Sharon could not have been more helpful. Lots of viewings. Sharon always rang us with an update, we never had to chase her. The process of the sale was a bit of a nightmare but Sharon was with us all the way. She constantly chased everyone and kept us informed. She also rang to say that she was on the case but didn't have any further news. As the sale was exchanging and completing, Sharon was on holiday, but she took our file home and chased to ensure everything went through. We don't think we would have coped without Sharon by our side. Cannot recommend highly enoughPositiveResponsiveness, Quality, Professionalism

Ann · 26 October 2021

★★★★★ 5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

★★★★★ 1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

★★★★★ 1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.

Tony · 5 April 2026

★★★★★ 5/5

Google

Fantastic service through Hunters, we dealt with Sharon, she was phenomenal!

Darryl · 10 October 2025

★★★★★ 5/5

Trustpilot

Expert advice! - Thank you Tom Moorhouse!

Expert advice! The lovely Tom Moorhouse came to value our house on 22/08/2026. He gave sound, candid advice which my husband and I are extremely appreciative of. Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.

Erica · 24 August 2026