Andrews Downend reviews in South Gloucestershire

★★★★★ 5/5

Trustpilot

Professional and Customized Management from Gurmit

Having been a Landlord whose properties have been managed by Andrews in Downend, Bristol since the early 2000s, the experience has changed from a personal to a more corporate approach especially in recent years. Managing agents have likewise changed with a personal and friendly relationship becoming a more client-based one. Some agents have been wonderful (who could forget Julie Robbins), others seemingly unable to cope with what must be a pressurized and sometimes thankless job. With Gurmit Kaur, I have seen a return to a professional, helpful and caring service absent for some time. I commend her for this and for maintaining her standards despite being obviously overloaded at times. Thank you Gurmit - and don't leave too soon!

Mike · 29 April 2026

★★★★★ 5/5

Trustpilot

Fantastic Experience with Harpindar Kour

I had a really positive experience with Harpindar Kour at the Andrews Downend branch. She was so friendly, welcoming and helpful throughout the viewing and made the whole experience feel easy and comfortable. She took the time to show me around properly, answered all of my questions and was a pleasure to deal with. Thank you so much Harpindar! 😊

Katan · 14 August 2026

★★★★★ 5/5

Trustpilot

Amazing, smooth and quick!

We can not thank Rebekah and the team at the Downend Branch enough. We’ve been struggling to find a suitable property for my mobility needs and Rebekah has made the whole process incredibly smooth and quick (it’s not even been a week since we viewed the property to all signed, sorted and moving in next week!). We are very excited to start our next chapter in our new home 🙂 thank you!

Georgina · 21 May 2026

★★★★★ 5/5

Trustpilot

I had a great experience with the team

I had a great experience with the team at Andrews Downend, Bristol. Rebekah and Harpindar were both friendly, approachable, and very informative throughout the viewings. They showed me two different properties and took the time to answer all my questions, offering helpful insights. Their professionalism and knowledge made the process smooth and enjoyable. I’d definitely recommend them to anyone looking for a reliable and supportive estate agent.

Tan · 19 March 2026

★★★★★ 5/5

Trustpilot

We had a brilliant experience with…

We had a brilliant experience with Andrews (Bear Flat). From our first meeting with Emily I knew we were in safe hands, she clearly had a great understanding of the market & set realistic expectations whilst also aiming to get the best price & more importantly the best buyer for our property. She was enthusiastic & always on the end of the phone should we have any queries or questions. The rest of the team matched her enthusiasm & patience. Special shout out to Sophia & Keith too. We sold our property within a week & also had an offer accepted on our dream property. The process took less than 3 months from start to finish & was smooth at every stage thanks to great communication from our Andrews with everyone in the chain. I wouldn’t hesitate to recommend Andrews (Bear Flat) again. Many thanks!

Vicki · 18 November 2025

★★★★★ 5/5

Trustpilot

Ella Didcott has been extremely helpful…

Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊

Grace · 27 August 2026

★★★★★ 5/5

Trustpilot

The overall experience was amazing

The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.

Hazel · 11 September 2026

★★★★★ 5/5

Trustpilot

Lorna Piggott⭐️⭐️⭐️⭐️⭐️

Lorna Piggott is an exceptional letting agent who goes above and beyond at every stage of the process. From the very first viewing, she made everything feel easy, professional, and stress-free. She was brilliant at explaining everything clearly, making you feel confident and well-informed every step of the way. Lorna’s friendly, approachable nature made it clear that she genuinely cares about getting the best outcome for her clients.

Emma · 15 January 2026

★★★★★ 5/5

Trustpilot

Smooth process.

Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.

Jj · 14 September 2026

★★★★★ 4/5

Trustpilot

Professional & Helpful

Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.

G · 18 September 2026

★★★★★ 5/5

Trustpilot

Can’t thank Jenna and Sammi enough!

I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.

Kaitlyn · 22 May 2026

★★★★★ 5/5

Trustpilot

Our consultant Ella was fantastic

Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!

Izzy · 26 August 2026

★★★★★ 5/5

Trustpilot

Absolutely brilliant

Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.

J · 11 May 2026

★★★★★ 5/5

Trustpilot

I am happy to express my feelings

I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.

Honeymol · 6 May 2026

★★★★★ 5/5

Trustpilot

Exceptional Support Throughout Our Move

We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.

Mina · 15 May 2026

★★★★★ 5/5

Trustpilot

Sarah was most helpful in serving the…

Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

Andrew · 11 May 2026

★★★★★ 5/5

Trustpilot

Donna was extremely professional

Donna was extremely professional, friendly, and helpful throughout the entire process. She took the time to show me the property twice, answered all my questions clearly, and was always patient and approachable. I really appreciated her honesty and support, and I wouldn’t hesitate to recommend her to anyone looking for a reliable and attentive property agent.

Happy · 15 January 2026

★★★★★ 5/5

Google

As first time buyers, Elliot at the Downend Branch was so so helpful! When we had the viewing at the property he was so knowledgeable about everything and answered all our questions. He was very patient throughout the process with us too and just all round helpful! Just over 2 months later, we completed on 2nd May! Would recommend Andrews to any first time buyers and any future buyers! Thank you again Elliot and everyone at Andrews :)

Robyn · 3 June 2025

★★★★★ 5/5

Trustpilot

Such a lovely team

Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around

Wardat · 17 August 2026

★★★★★ 5/5

Trustpilot

Excellent service throughout our difficult exchange

We had real trouble getting our exchange over the line. The staff at Andrew’s Downend were communicative and proactive throughout the whole process ensuring that we were well informed of any updates and ultimately helped us get to the point of exchange.

A · 18 March 2026

★★★★★ 5/5

Trustpilot

Very positive experience seeing…

Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.

Hamza · 19 August 2026

★★★★★ 5/5

Trustpilot

Ben was welcoming and friendly and gave…

Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!

Shivangi · 19 August 2026

★★★★★ 5/5

Trustpilot

A happy customer

On my visit to the Downend office today, both staff who saw me were perfect when dealing with my query. Gurmit Kaur was very understanding when I later explained our family was going to deal with the rent increase ourselves.

Mr · 10 March 2026

★★★★★ 1/5

Trustpilot

I brought a ground floor flat in…WARMLEY

I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.

Michelle · 8 May 2026