Trusted Agent profile · Somerset
★★★★★
220 reviews across 2 platforms
Cheapside, Langport, Somerset, TA10 9PG
Greenslade Taylor Hunt's office in Somerset, at Cheapside, is rated 4.5 out of 5 across 220 reviews on two platforms, including 87 Google reviews rated 4.9.
Every review we hold for the Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotFriendly, professional & compassionate
We have just sold our late parents’ house through GTH and couldn’t be happier with the friendly, professional & compassionate service at what was quite an emotional time for us. Selling a house is always potentially stressful & the experience has the propensity for hiccups along the way but we always felt in safe hands and were kept fully informed by Tom Rawlings.
5/5
TrustpilotFabulous agents
The team have been great at communicating, the entire transaction right from the initial phone call was professional. A great team who did an amazing job of selling my home. I will most definitely use them again and recommend them to anyone wanting to move home.
5/5
GoogleJosh was pivotal in make our house search a successful one, I am happy to recommend GTH.
Dear Ann - Thank you for taking the time to leave us a review. We have passed your kind words onto Josh and we hope you will be very happy with your new home ~ GTH
1/5
TrustpilotThe worst experience ever
The worst experience ever! We had the agent come to value our property and was told he would do the viewings and would advise better photos to help sell the property which we agreed to. The first viewing was done by a totally unprofessional person.. her first words to the client were, I was wondering where the parking was? Who says that to someone you are supposedly trying to sell the house to. She then said well I’ve not been here before. The office is just 5 minutes from the property surely you would get there 5 minutes earlier and see what you are trying to sell and have the facts that it’s a town house and doesn’t have parking but you can get residential permits. I wish I had left then as things didn’t get better. No one answers the phone, I had to do a viewing myself as they didn’t have enough staff which meant driving two hours there and back as we don’t live there. Then the person who said would do the viewings left the company! Obviously knew he wouldn’t be able to do the viewings as we were told. We have now instructed a professional company and left GTH but now being hounded to pay for photos we were told to get despite the extremely poor service giving us no option but to leave. Definitely would not recommend the Taunton office.
5/5
GoogleThey have been fantastic! Would highly recommend.
Dear Kate - Thank you so much for your kind review, we are delighted to hear that you have been pleased with our service. Your recommendation means a lot to us and we wish you all the best for the future ~ GTH
5/5
TrustpilotWell what can I say tina and trivia…
Well what can I say tina and trivia helped us all the way so happy to get the opportunity and understanding the position we were in quick reliable and pleasure to deal with this company recommend anyone to use them
Thank you, Sean, for your kind words which we'll pass onto Tina and Tricia. Delighted to have been of good service to you. ~ GTH
5/5
GoogleFabulous service and guidance from Amy and the team.
1/5
TrustpilotI would give 0 stars if I could
I would give 0 stars if I could, Absolutely abysmal maintenance company, Came home after doing a 12hr night shift to find a drainage company digging a hole to put in a drainage tank. Not a letter, email or phone call to inform us this was happening. yet they expect you to do everything they ask for. If your landlord goes over to them then just move out, it would be the easier option.
5/5
GoogleWe have been looking to buy a property for 2 yrs, so we have dealt with lots of estate agents, and Josh and Owen have stood out hands above the others with their dogged determination to help us find what we are looking for. Their honesty and professionalism is very refreshing in the current housing market and we thoroughly recommend their services to both buyers and sellers.
Dear Michelle - Thank you so much for your kind words which we have of course passed onto Owen and the team in Langport. It is a pleasure to be of assistance and we wish you all the best for your future plans ~ GTH
4/5
GoogleGreat staff team. They were very personable and got to know me well. Always friendly and welcoming. Sold my house in 3 months after being with a rubbish online estate agent for 8 months. Thanks gth Langport x
Dear Serena - Thank you for your kind review. It's been a pleasure working with you and we were pleased to bring your sale to a successful conclusion. We wish you all the best for your future plans and hope to be of service again in the future ~ GTH
5/5
GoogleWe have both bought and sold property with Langport office of Greenslade Taylor Hunt. They have been excellent and efficient every time. They take a personal interest when selling and I highly recommend them.
Dear Harriet - Thank you for your kind words. It is always a pleasure to help and we hope to get the opportunity of working with you again in the future ~ GTH
5/5
TrustpilotChard office, buyer's experience
Our experience with the staff at Chard was excellent. Prompt and diligent communications. Willingness to overcome any difficulties or concerns. We would recommend this agent without hesitation. *****
5/5
TrustpilotVery responsive and good communication
4/5
TrustpilotExcellent communication
Excellent communication. Great service.
Thank you for your great feedback, Charlie. We were pleased to be of service to you. Best wishes, GTH
1/5
TrustpilotThe bad experience I my have renting…
The bad experience I my have renting for them ..I stay for over 6weeks to fix the shower wich wass broken in my first moving there, since now and they don't care about ..I call maintenance them make me redirected for bridgwater management, and management say me to wait to call me back maintenance because is not their business to repair the shower ...bridgwater Gth agency..
5/5
GoogleThey are very professional and quick to respond. We had to go from sales to lettings and the team are very helpful
Dear Praseeda - Thank you so much for your kind words. It's been a pleasure working with you and we wish you all the very best for the future ~ GTH
5/5
GoogleThanks to Owen who was very helpful with our purchase.PositiveResponsiveness, Quality, Professionalism
Dear Mr Bottomley - Thank you so much for the positive review! It was a pleasure to help and we hope you have a wonderful Christmas ~ GTH
5/5
GoogleThe team are friendly. Very responsive to enquiries. It seems to be a very busy fast paced business but Callum and Chris always had time to deal with us efficiently.
Dear Joanne - We are delighted to hear that you have found our team in Langport friendly and responsive and we have passed your kind words onto Callum, Chris and the team. We are always pleased to be of assistance and we wish you all the very best for the future ~ GTH
5/5
GoogleJosh was such a nice person so empathic so supportivePositiveResponsiveness
Dear Kat - Thank you for taking the time to leave us a positive review. We have passed your kind words onto Josh and wish you all the very best for the future ~ GTH
1/5
TrustpilotOther estate agents are available.
I was only expecting the minimum level of service as a buyer but was woefully optimistic there. "Spoke to the vendor" meant an email had been sent every couple of weeks asking vaguely for an update. Details of sale had not been verified with land registry, could have just asked vendor for a copy. So it took 7 months, a lot of personal effort and £4k of costs on my part before owners announced the property wasn't actually for sale. GTH explanation was that estate agent details should in no way be considered as fact.
5/5
GoogleGreat support from Josh enabled us to get a challenging purchase over the line. Josh always kept us informed, and returned calls. Great service, thank you.
Dear Cathryn - Thank you so much for your kind review. Josh and our team in Langport were delighted to be a part of your move and we wish you every happiness in your new home ~ GTH
5/5
GoogleGTH staff, and may I single out Owen, have been absolutely superb in helping us sell my late mothers Querky home. Professional friendly and quick to reply to my emails made them a pleasure to deal with. And we got a great sale price. Highly recommended.
Dear Tim - Thank you for taking the time to leave us a review, it is much appreciated. We have of course passed your kind words onto Owen and the rest of the team in our Langport office who we know will be delighted. It's great to hear that you have been pleased with our service and we wish you all the best for your future plans ~ GTH
1/5
TrustpilotYou Let Us Down!!
Initially Tom from their Burnham On Sea Branch when taking our home on with them was kind, friendly and professional. We agreed to go ahead with them and sincerely believed in our heart of hearts had explained our circumstances. Let's leave it that there was a definitive breakdown in communication at that BUT without going into explicit, specific detail do feel they let us down. We therefore could only appraise this company as "one star". Caution would be advised when considering potential dealings with GTH Burnham On Sea Branch
5/5
GoogleGTH did a superb job in marketing our Bungalow they organised lots of viewings The boys there gave us very confident professional service and advice and the offers we had were all full price.
Dear Mr Vandershuit - Thank you for taking the time to leave us a positive review. We are so pleased to hear that you have been happy with our service so far and we look forward to progressing you smoothly through to completion. Best wishes ~ GTH
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Greenslade Taylor Hunt's Somerset office has 220 reviews across two platforms: 87 on Google, 133 on Trustpilot (across the whole business).
Greenslade Taylor Hunt Somerset is rated 4.5 out of 5 across all 220 reviews, and 4.9 out of 5 on Google from 87 reviews.
Greenslade Taylor Hunt Somerset, Cheapside, Langport, Somerset, TA10 9PG.
