Every review we hold for the Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent in always communication delivery and advice
704717 · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind review. It's lovely to know you've been happy with our service. It's been a pleasure to be of assistance and we wish you all the best for the future ~ GTH
★★★★★ 5/5
GoogleMoving home is hard work but with the support of a great Estate Agent , the move is much easier. GTH in Minehead were supportive and helpful throughout the whole process, answering my queries quickly and thoroughly despite the Covid restrictions .
Marise · 26 August 2021
Agent replied · 25 August 2024
Thank you so much for taking the time to write us a review, it means a lot to us. It was a pleasure to help with your move and we hope that you will be very happy in your new home. With kind regards ~ GTH
★★★★★ 2/5
GoogleInitially very good, but then poor and muddled communication throughout. Viewing appointments made and initially communicated to us, then rearranged or cancelled with no notification to us at all. Slow to communicate offers to us, then pushed for an immediate response. Emails addresses to the wrong person. No communication with us during the conveyancing until after exchange. Would not recommend. However they did sell the house quickly (pristine property in the middle of Exmoor National Park at a time when there was very little on the market).
Sarah · 26 August 2022
Agent replied · 25 August 2024
Dear Sarah,
We are so sorry to hear that you have not been happy with the service you received from our Minehead office. Having taken the opportunity to speak with them about your review we understand that your property sale was swiftly agreed achieving its asking price. We do apologise if you feel there was any miscommunication. Following your acceptance of the offer, the viewings that had been previously booked were cancelled, as is common practice. Your feedback is extremely important to us and we will use it to improve our service in the future.
We hope you will be happy in your new home and wish you all the best for the future.
Kind regards,
Greenslade Taylor Hunt
★★★★★ 5/5
GoogleWe have recently moved from Manchester to Minehead & everyone at GTH have been fantastic especially Katie
Sarah · 13 April 2025
★★★★★ 5/5
GoogleWe have used GTH in Minehead for our renting needs over the last 4 years. Carriann has always provided us with a professional, friendly and efficient service that is second to none. I would recommend GTH and Carriann's team for any prospective landlords or those looking to rent without hesitation.
Paul · 11 August 2024
Agent replied · 25 August 2024
Dear Mr Whitehead - Thank you for taking the time to leave us this wonderful review. It has been a pleasure to help with your rentals and we hope to continue to be of assistance in the future. Thanks again ~ GTH
★★★★★ 5/5
GoogleMany thanks to Lorraine David-Jenkins for the professional assistance with my purchase recently. Could not fault the service I experienced from viewing, to my offer, and to my offer acceptance.PositiveProfessionalism
Stuart · 26 August 2022
Agent replied · 25 August 2024
Dear Mr Newsham - Thank you for taking the time to leave us a positive review, we really appreciate it. It's been a pleasure helping you find your new home and we hope your purchase continues smoothly to completion. With very best wishes ~ GTH
★★★★★ 5/5
GoogleOur experience of renting through G H T was all good, a very
friendly and efficient team, we did have problems filling in on line
forms but this was due mainly to our age with help we managed
that, many thanks to a brilliant team.
Mike · 25 September 2024
Agent replied · 25 October 2024
Dear Mr Dewberry - Thank you for your kind words which have been passed onto our team in Minehead. It's great to hear that you have been supported through the process. It's a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleA very pleasant lady showed us a flat we were interested in. There was no pressure, just interest, which is a relief as you can then quietly assess whether the property suits your needs.
Jan · 26 August 2021
Agent replied · 25 August 2024
Dear Jan - Thank you for taking the time to leave us a review, we really appreciate it. It was a pleasure to be of service and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleGTH have been amazing. All the staff are friendly and helpful. Caroline has been an absolute star answering questions and helping us along the way. I would definitely recommend GTH. Thank you so much.
Brenda · 26 August 2021
Agent replied · 25 August 2024
Dear Brenda - thank you for your kind words. We wish you all the best for the future and hope you have a lovely Christmas.
★★★★★ 4/5
GoogleThe folk at GTH in Minehead were extremely helpful throughout an unexpectedly lengthy sales procedure, finding buyers promptly and dealing with all issues that arose.
Frank · 26 August 2022
Agent replied · 25 August 2024
Dear Frank - Thank you for taking the time to let us know how your experience with our Minehead office was. It was a pleasure to help with your sale and we wish you all the best for the future ~ GTH
★★★★★ 5/5
GoogleFirst meeting with Caroline Ferris of GTH was very positive, we were invited in and all the current COVID rules / regs were explained, given an information pack and I received a confirmation email when we got home for a valuation. Caroline turned up on time ,assessed the property, organised photos/ sale brochure and produced draft copies for our approval within days. We were kept abreast of all the viewings and given feedback within hours. Communication has been key right through the process- text/ email and phone calls - never had any problems contacting her.
Any questions or queries were resolved quickly with email confirmation.
The sales brochure was superb and it was noticeably better produced than some of the others we were looking at when looking for our new home.
I would definitely recommend GTH Minehead and wouldn’t hesitate to use them again .PositiveResponsiveness, Quality, Professionalism, Value
Flo · 26 August 2021
Agent replied · 25 August 2024
Thank you so much for taking the time to leave us a review, it means a lot to us. We are very proud of the service we provide our clients and are delighted to hear that you would recommend us. We have of course, passed your kind words onto Caroline and the team in our Minehead branch and hope that you will be very happy in your new home. With best wishes ~ GTH
★★★★★ 5/5
GoogleWe have recently moved after a very long complicated purchase involving a long chain. This would never have happened without the help, expertise and hard work of Caroline, who was extremely proactive and kept things and us focussed even when we had given up hope of ever moving. We cannot praise her enough. No one could have worked harder on our behalf. All the Minehead staff at GTH went out of their way to keep us informed and were very friendly and helpful. It was a pleasure to do business with them.PositiveResponsiveness, Professionalism
Angela · 26 August 2021
Agent replied · 25 August 2024
Dear Mrs Bott - Thank you so much for taking the time to write us a review, we really appreciate it. We have passed your kind words onto Caroline and the team in Minehead, who I'm sure will be delighted. It was a pleasure to be able to help and we wish you the very best for the future.
★★★★★ 5/5
GoogleCaroline from GTH provided an exceptional service during our house sale. She was attentive and professional throughout and nothing felt like too much trouble. I can highly recommend her for a hassle free sale. Being our first time selling a house, she guided us through the process and produced a very attractive house brochure for us. Her local knowledge has been useful throughout and allowed us to secure a sale in a timely manner. If you are looking for an estate agent in Minehead, I would look no further.PositiveResponsiveness, Quality, Professionalism, Value
Jacob · 26 August 2021
Agent replied · 25 August 2024
Dear Jacob - thank you so much for taking the time to write a review. We really appreciate your kind comments and were delighted to have been able to assist you. Wishing you a lovely Christmas and the very best for the future.
★★★★★ 5/5
GooglePleasant helpful people who answered all our questions quickly and calmly
Robin · 27 September 2025
Agent replied · 26 December 2025
Dear Mr Kinahan - Thank you for your kind words. We are delighted to hear that you've been happy with our service, it's a pleasure to help ~ GTH
★★★★★ 5/5
GoogleA big thank you to the GTH letting team who went well beyond what they had to do to help me get my Minehead rental up and running this year. Signposted me to all the right local tradesman and even came and gave the house a final clean. They couldn't be more helpful and this makes a huge difference.
Andrew · 26 August 2023
Agent replied · 25 August 2024
Dear Andrew - Thank you so much for your kind words, it's a pleasure to be of assistance. Have a wonderful Christmas! Best wishes ~ GTH
★★★★★ 5/5
GoogleWe were very impressed with the efficiency of the service at gth . Caroline was very responsive and professional at all times, and genuinely cared about our buying experience.PositiveResponsiveness
Yogarden · 26 August 2021
Agent replied · 25 August 2024
Thank you so much for your kind words, we were delighted to be able to help and hope you will be very happy in your new home. Best wishes ~ GTH
★★★★★ 5/5
GoogleVery efficient. Offer made and accepted within 15 minutes. Follow up confirmation was quick and solicitors informed. Viewing was detailed and all queries answered.PositiveResponsiveness, Quality, Professionalism
Gordon · 26 August 2021
Agent replied · 25 August 2024
Dear Mr Shaw - Thank you for taking the time to leave us a review, it means a lot to us. We are delighted to hear you have been pleased with our service so far and hope that your purchase progresses smoothly to completion. With best wishes ~ GTH
★★★★★ 5/5
GoogleHaving been the first time of selling a property myself, I was so fortunate to receive a lot of help from Jo and the team,
I can highly recommend GTH,
Jennie · 18 December 2024
Agent replied · 25 December 2024
Dear Jennie - Thank you so much for your kind review, it's lovely to hear that you've been happy with our service. We really appreciate your recommendation and wish you all the best for the future ~ GTH
★★★★★ 5/5
GoogleVery professional and friendly service.
This is a new posting. I have just exchanged contracts on a property sale. The staff at the Minehead Branch of gth have been extremely helpful. They carry out their duties with great enthusiasm and knowledge; always going that one step further.
Barbara · 27 February 2024
Agent replied · 25 August 2024
Dear Barbara - Thank you for your kind review, it's a pleasure to be of assistance. Best wishes ~ GTH
★★★★★ 5/5
GoogleGTH always respond quickly to my enquires, are knowledgable about the market and offer a professional service. I usually deal with Carriann Phippen and her expertise in managing my properties and their tenants is second to none. She responds quickly to my emails and nothing is ever too much trouble for her. She is always polite, courteous, knowledgeable and professional; a pleasure to do business with!PositiveProfessionalism
Paula · 26 August 2022
Agent replied · 25 August 2024
Dear Paula - Thank you for your kind words which we have of course, passed onto our team in Minehead. It is a pleasure to help with your move and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleAs purchasers of a flat in Minehead I cannot recommend GTH highly enough. If it wasn’t for the likes of Lorraine and Beverley I don’t think we would have managed to purchase our flat. They were always very professional and on the ball and only a phone call away if we needed help.
If we do ever sell it, we would not hesitate in using GTH.
Linda · 26 August 2022
Agent replied · 25 August 2024
Dear Linda - Thank you for leaving us such a lovely review, it means a lot to us. It was a pleasure to help with your purchase and we hope you will be very happy with your new apartment. Please feel free to contact us any time if we can be of assistance in the future. Best wishes ~ GTH
★★★★★ 5/5
GoogleWe have recently purchased a house through GTH, the whole team were brilliant. From supporting us through some tough times, to going above and beyond in every interaction, they have been wonderful. Caroline even picked up emails and responded on her days off to help us. Great service, and thanks to them we are now in our forever family home. We could not be more grateful.
Andrew · 26 August 2022
Agent replied · 25 August 2024
Dear Mr Hawker - Thank you so much for leaving us such a glowing review. We were delighted to help with your purchase and hope you will be very happy in your new home. With very best wishes ~ GTH
★★★★★ 5/5
GoogleCaroline and her team were extremely professional and went the extra mile during our sale.PositiveResponsiveness, Professionalism
Geoff · 26 August 2022
Agent replied · 25 August 2024
Thank you so much for the positive feedback Geoff, it's a pleasure to be of assistance. Have a wonderful Christmas ~ GTH
★★★★★ 5/5
GoogleVery pleased with there work and always very helpful with any problems you may have.
Steve · 15 May 2025
Agent replied · 26 May 2025
Dear Mr Hobbs - Thank you for your kind words which we have passed onto our team in Minehead. We are delighted to hear that you have been pleased with our service and we wish you all the best for the future ~ GTH
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.