Trusted Agent profile · Somerset

Fox and Sons Somerset reviews

3.5

★★★★★ Good

557 reviews across 2 platforms

52 East Street, Taunton, Somerset, TA1 3NA

Fox and Sons's office in Somerset, at 52 East Street, is rated 3.5 out of 5 across 557 reviews on two platforms, including 143 Google reviews rated 4.6.

Google logo

4.6 / 5

143

Reviews on Google

This office

Trustpilot logo

414

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dream Team

The team at Rottingdean did a fantastic job at selling my property recently, and I can't thank them enough.From the get-go ,Robert (Harding) was'on the ball', efficient,helpful, kind and supportive, and Alex Wilson was an absolute joy - constantly cheerful and upbeat,keeping calm and steady. Between them, they worked so hard for me, providing photocopies to my solicitors at Cavendish Legal Group, and being unfailingly helpful. Anne, too, was very understanding.An outstanding team effort! Thank you so much, guys! Worth every penny! Couldn't have managed without you!

Ms · 1 June 2022

1/5

Trustpilot

Avoid F&S conveyancing

Do not use Fox & Sons in house conveyancing firm. I’m not a Fox & Sons customer but our buyer is (as that is their agent) and they’ve held up our chain for months. We agreed a sale in October 2024, it was discovered in January 2025 that our buyer needed an amendment to their lease on their leasehold property before they could sell it (a deed of variation) three months later to today, only now has the Fox & Sons conveyancing firm read the leases properly and determined what they need to do and there is still no end in sight. All in our chain has needlessly been put to extra stamp duty cost, the cost of arranging a new mortgage offer because previous ones have expired, we’ve had houses in the chain being re marketed, causing further stress. Our solicitor told me today that they have three chains including ours that are all stuck and going nowhere due to a deed of variation, and guess what, every one of those chains has the same Fox & Sons conveyancing firm handling the deed of variation. They clearly don’t know what they’re doing and I would suggest unless you want to waste your money on delays, and be stressed beyond belief, do not use Fox & Sons in house conveyancing. I don’t normally post reviews, if I get bad service, I simply don’t go back. However, on this occasion, I’m getting bad service that is costing me and others in our chain more money, and there is nothing I can do about it.

Phil · 16 April 2025

5/5

Trustpilot

Fox and Sons, Best Estate Agents by far…

Fox and Sons weren’t my originally estate agents, but I’m so pleased that I asked them to help me after a run of bad luck with my original agent!The service that I received from Morgan & Annie at the Saltash Branch has been nothing but exemplary.Morgan offers help and advise all the way along the process, that in itself takes a huge pressure off knowing your in such capable hands. I have been informed of updates as and when they’ve arisen, from numerous phone conversations and letters, giving me huge confidence in them.The level of knowledge, professionalism and experience that I’ve seen from Morgan is a true credit to Fox and Sons, Morgan really has gone above and beyond to sell my house, and I really feel like I’ve been made a priority.I can honestly say after such a positive experience I will only ever be using Fox and Sons in the future.Annie has also been a breath of fresh air, she’s incredibly polite, friendly and courteous, and was in a class of her own when she showed my house to prospective buyers. Fox and Sons should be incredibly proud to have such a fantastic team.

Sarah · 23 April 2022

2/5

Google

Not great I’m afraid. Things started so well with great enthusiasm, and energy for the first week but that was when the positives end and inexperience shone through. They didn’t know how the right move alerts worked (which seems important when selling a house), we were told incorrect information about our eventual purchasers, there was no drive to move the sale on and most frustratingly they didn’t take any blame and everything was not their fault or “out of their hands”- even when blaming the solicitors they recommend (for a kickback). This may have been a one off (and I hope for others sake it was) but unfortunately I wouldn’t recommend.

Alexander · 17 October 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.

1/5

Google

messaged through Rightmove about a letting property no response so rang them and was told I would get a call back and a week later I've still had no response. so I've taken my business else where. I'm pretty sure that whoever owns the …

James · 16 May 2025

Agent replied · 9 September 2025

Thank you for bringing this to our attention. We apologise for the lack of response and understand your frustration. We have addressed this issue and assure you that we value your time and will strive to provide better communication in the … More

5/5

Google

mainly dealt with Leah Beale at Fox & Sons, Taunton. She was not pressuring into anything, made it a comfortable experience and was reliable. Thanks ☺️

Catherine · 14 February 2024

Agent replied · 13 June 2024

Catherine, many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you so much Zoran for assisting me and my family in getting a beautiful home to rent. Keep up the good work!

Moreblessing · 14 April 2024

Agent replied · 13 June 2024

Many thanks Moreblessing Bishi for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service from Pete in the sales team and Craig in the mortgages department. Super helpful and happy to recommend for anyone seeking to sell their house!

Ben · 16 November 2025

Agent replied · 16 April 2026

Thank you for the amazing review! We are thrilled to hear that Pete and Craig provided exceptional service. We take pride in making the process of selling a house as smooth and stress-free as possible. Your recommendation means everything to us! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Fox and Sons Amesbury

I was extremely happy with the service I received from Millie Howden at Fox and Sons in Amesbury. The valuing of the house was arranged at short notice owing to my personal time restrictions. From the offset Millie was both professional and friendly throughout. She clearly explained everything regarding selling and answered my questions. When I called the office a couple of times after her visit to ask further questions she gave me the time to answer them, didn't make me feel rushed but a valued customer. A credit to her office in her whole approach.

Jess · 27 February 2022

5/5

Trustpilot

Excellent Lettings team lead by Duncan .

I am a landlord and Duncan, who was extremely efficient, polite and always there to answer any queries (as well as Romana ) dealt with the tenant find. I would fully recommend anyone to use their service, I certainly will if required again.

Jo · 31 March 2026

5/5

Google

Thank you Anisha and Zoran for your hard work and enthusiasm in finding us tenants for our property as first time landlords.

Christine · 14 April 2024

Agent replied · 13 June 2024

Christine Winter thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

I went into Fox and Sons on church road…

I went into Fox and Sons on church road today to ask for some advice. The staff in there were very friendly and helpful. Would recommend 😀

Kelly · 20 July 2026

5/5

Trustpilot

Excellent service given by Fox & Sons Langley branch Eastbourne East Sussex

Very response, excellent communication & were very helpful. Very special thanks to Eddy Tate for his commitment and all the help given to us especially at difficult times at the process of the purchase. He made sure that the sale went through smoothly. We can't thank enough for every thing especially for completion before the stamp duty holiday ended In June 21. We completed the purchase on the 18/6/21. We are very happy at our new home. All the very best & success to the Fox & Sons Eddy Tate & the team at the Langney Eastbourne branch.

Priyani · 28 December 2021

5/5

Trustpilot

Excellent mortgage advice

This review is specifically about the mortgage advice we received as we didn't need an estate agent for our sale.Jamie Elvin from the Hove branch gave us incredible advice. Our circumstances were tricky and unusual - we were struggling to find a good mortgage with other online brokers and were against the clock. Jamie went above and beyond, searching for good solutions. He explained the process clearly, answered questions quickly and is clearly very knowledgeable. Thank you Jamie!

Charlotte · 30 March 2022

5/5

Trustpilot

I had a great experience with Fox and…

I had a great experience with Fox and sons (Hove Church road) they were professional and extremely helpful. Every time I have a question or was unsure about anything they were very quick to get back via email. I would recommend fox’s and sons especially as new buyers and not knowing a lot about what needed to be done and when they helped through the whole process. I used Jamie Elvin the in house mortgage adviser who was also brilliant and really easy to work with, and Keira Jarvis was also amazing and really persistent in pushing through our sale. Thanks for your help

Alex · 7 December 2021

5/5

Trustpilot

First Time Buy

I have just started the process to buy my first home, I have had fantastic service from the whole of the Gosport team, especially Gemma my mortgage advisor, she has been fantastic the whole way through, from the big details to the smaller details. I have been kept in the loop every single step and my mind is always at ease. I would strongly recommend Fox and Sons Gosport to anyone looking for a property in the area. Thank you all very much!!

Jason · 4 October 2021

5/5

Google

5* IS NOT ENOUGH! I have been dealing with Patrick Cross for my move to Taunton. I was moving from out of area due to work relocation. Patrick helped from start to finish from our first phone call to move in. He was professional and knew the questions I didn't, having not being local. I have now been in my new flat for a week and I am very happy here. Given the current COVID 19 difficulties I was worried about making the move in this climate, but thanks to Patrick it was all smooth sailing. Highly recommend for renting.PositiveProfessionalism

N7 · 26 August 2021

5/5

Trustpilot

Juliet was so very professional yet…

Juliet was so very professional yet friendly, supportive and reassuring in talking us through the process of selling our home. We instantly knew we wanted to go with Fox & Sons as she was such a great ambassador for the Agents.The Valuation Juliet gave on our home and what she foreseen came into fruition and we are delighted.Our Home sold within one week of going on the market with the fabulous Fox & Sons team managing many Viewings to make it such a success

Rita · 26 August 2021

5/5

Trustpilot

The mortgage advisor is THE BEST!

I cannot recommend Daniel the mortgage advisor enough!! He has helped us so so SO much over the past few months with our everchanging situation and he always supported us in the kindest, most knowledgeable and understanding ways. His advice was so invaluable and he was always quick to come back with whatever we needed. For someone who doesn't really understand all this technical mortgage stuff, he was extremely patient and good at explaining things. His exceptional customer service and natural ways, also meant he was ALWAYS a pleasure to speak to. Thank you so much Daniel!

FG · 3 August 2021

5/5

Google

Zoran and Ashlee were great from start to finish

Ben · 5 October 2024

Agent replied · 26 October 2024

Thanks Ben for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fox and Sons Rental Team's efficiency and attention to detail were exceptional throughout the entire process of finding a rental client. They kept me updated at every stage, handled all the paperwork seamlessly. Their professionalism and proactive approach made the entire experience stress-free. I highly recommend them for anyone looking for a reliable and organised estate agent.

Amber · 5 October 2024

Agent replied · 26 October 2024

Thanks for the excellent 5* review and recommendation! Thanks for your thoughtful comments about our Taunton team. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Fox and sons Hove

The team at the Hove branch are fantastic. Always attentive and professional, If I need a question answered it's never too much trouble.Jamie Elvin arranged multiple mortgages for me, he has an incredible head for numbers and overcoming seemingly impossible situations with ease and speed.Kiera is so friendly, helpful and professional, she would almost always be the first one to answer when I called.I have no hesitation in recommending the team at Fox and sons Hove.

Linda · 25 February 2022

5/5

Google

Me and my partner just bought our first home and the whole Fox and Sons team made the process a lot less stressful. Everyone was so helpful and we really appreciate all that they have done. I would definitely recommend.

Blake · 14 May 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave us this amazing 5* review and recommendation Blake. Kind regards Lucy, Customer Relations.

5/5

Trustpilot

Fox and Sons Yeovil.

Having recently returned to the south west i was struggling to find a property in the Yeovil area due to being in a complex situation and due to the huge demand in rental properties. After being told no a million times, Fox and Sons in Yeovil got in contact, it was Leon. He took the time to understand my situation fully, and then arranged a viewing of two properties for me and after three months of being told “No, Sorry”, Leon had found me the perfect property and Landlord. I move in tomorrow, its been a long process but Leon has kept me up to date throughout and has been on the phone or on email any time i have needed to ask a question or get an update, where i have spoken to other members of the team, they have been fantastic too, Leon however, has really stood out and gone above and beyond any other letting agent i have experienced over the years. Thank you Leon for picking me up, giving me hope, and getting me into a beautiful property with a fantastic landlord when you really were my last hope. You put me at ease, and restored my faith in letting agents, having been given false hope and lies over the past three months by others.

Laura · 21 May 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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