5/5
TrustpilotReally easy and simple.
Trusted Agent profile · Solihull
Purplebricks Property Ltd Solihull reviews
★★★★★
301 reviews across 3 platforms
First Floor, Solihull, B90 4RZ
Purplebricks Property Ltd's office in Solihull, at First Floor, is rated 3.5 out of 5 across 301 reviews on three platforms, including 51 Google reviews rated 1.0.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery polite professional and…
Very polite professional and knowledgeable sales agent
5/5
TrustpilotVery useful information
Very useful information, professional, friendly and thorough.
5/5
TrustpilotVery informative and helpful
5/5
TrustpilotVery quick and professional.
5/5
TrustpilotFriendly and knowledgeable advisor.
Polite, knowledgeable and friendly advisor who gave good and useful information.
Agent replied · 23 December 2025
Good morning, Pauline, Thank you for taking the time to leave us a review!✨We are delighted to hear that you found Jonathan polite, knowledgeable, and friendly, and that the information provided was both useful and informative.🏡Delivering clear guidance and a positive experience is something we place great importance on, so it is rewarding to know this was reflected in your interaction!🌟 We will be sure to pass your kind words on to Jonathan as recognition like this means a lot to our team!💫We really appreciate you taking the time to share your experience and look forward to assisting you again in the future! Kind Regards, Livvy.
5/5
TrustpilotSupport and alacrity from Shannon…
Support and alacrity from Shannon Ormesher
5/5
TrustpilotFantastic & fabulous
5/5
TrustpilotFriendly and efficient
5/5
TrustpilotAmazing company
Amazing company! Helped so much!
5/5
TrustpilotGood clear communication and…
Good clear communication and approachable
5/5
TrustpilotFriendly helpful and very professional
5/5
TrustpilotMy experience was made great by the…
My experience was made great by the clear and positive help your employee Sarah gave me at every step of the way.
1/5
YellAbsolutely appalling
I wish I could describe all the issues that I've had with this company once they were responsible for managing a property I decided to rent out. However, I am not allowed to note any specifics in this review as per the review guidance. I would suggest anyone thinking of using them do their research and check all reviews before making a decision or you could be left out-of-pocket with a substantially damaged property due to it not being managed correctly- as I have.
5/5
TrustpilotSuitably low- key!
We had a no pressure valuation with Craig. He was efficient and informative. We were happy with our Purplebricks experience!
1/5
GoogleDisaster customer service. They are not replying to my messages or phone calls. How can you purchase property if they are not willing to give you any extra information about it? Really bad…
Agent replied · 23 August 2025
Hi Bart, we're extremely disappointed to hear that you aren't happy with the service that you received. Please can you raise your experience with our Customer Services team on our website here? - https://www.purplebricks.co.uk/contact-us - Thank you.
1/5
TrustpilotAbsolutely terrible experience with…
Absolutely terrible experience with purple bricks. I’m not wasting my time to tell you why apart from one of your lady colleagues were arrogant and rude. I would have paid the asking price but there was no way I was giving you £80 for a pathetic service.
1/5
TrustpilotThis is my third time using…
This is my third time using Purplebricks and I found the experience disappointing compared to previous sales.
5/5
TrustpilotVery informative and very helpful
Very informative and very helpful, the whole process was quick and smooth and easy to understand 😀
1/5
GoogleAbsolutely atrocious service. Do NOT use this company under ANY circumstances. Apologies, apologies and apologies but the service never improves and they never pay you the money you spent back. They should be ashamed and out of business.
5/5
Trustpilotjenny came to my house today an was…
jenny came to my house today an was lovely she explained everything to me an was really comfortable to be around would definitely recommend
1/5
GoogleCancelled my valuation review an hour before the appt by sending an email that I luckily happened to see ..reason 4 cancellation "diodn't think it was needed" apparently they had done an online review but then stated they had low confidence in it?? Poor service , unprofessional and plain rude...
Agent replied · 24 October 2024
Hi Mo, thank you for your review. We're disappointed to hear that your valuation was cancelled so close to your appointment, and that our team provided this level of service. Please can you send us an email on help@purplebricks.com so that our team can investigate further? Thanks so much.
5/5
TrustpilotVery polite friendly and understanding…
Very polite friendly and understanding representative who called gave good advice was on time
5/5
TrustpilotIt was swift
It was swift, professional and I was dealt with in a friendly, engaging manner.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
