Trusted Agent profile · Solihull
★★★★★
721 reviews across 2 platforms
6-8 Drury Lane, Solihull, B91 3BD
John Shepherd Lettings's office in Solihull, at 6-8 Drury Lane, is rated 4.5 out of 5 across 721 reviews on two platforms.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
TrustpilotWe have been using John Shepherd as…
We have been using John Shepherd as managing agents of our Birmingham properties for the past 7 years. They are always unfailingly efficient and sympathetic to any problems that arise. I have no hesitation in recommending them.
4/5
TrustpilotExcellent professional service.
Excellent professional service delivered by lily.She is good at what she does.I was wowwwed by her prompt service.keep it up girl 👍
5/5
TrustpilotSuper!
Rickie and Ailish in Solihull have been brilliant in helping us renting our new house. Kept us up to date throughout the whole process and prompt with getting back to us on questions, even the smallest and silliest ones! Couldn’t recommend them more 😊
5/5
TrustpilotProperty purchase…
We have purchased a property in Knowle via John Shepherd. They were excellent.
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotLettings - Lily Johnson
Great help from Lily on the lettings front.Not only did she source a new tenant really quickly when the previous tenant decided to leave, she also worked to have the new tenant bring forward their lease start date to minimise my void period.Highly recommended!
5/5
TrustpilotThe experience was easy from start to…
The experience was easy from start to finish, staff were positive and helpful keeping me updated regularly. Happy with the service I received and can recommend.
5/5
TrustpilotVery helpful and professional
Very helpful and professional. Accommodated all our requestes to the best of their intentions and helped us close a sale with their clients. Gurdev and Harry are worth mentioning as they were a great help in our buying process. Highly recommended estate agents.
5/5
TrustpilotExcellent service
We recently sold our home through John Shepherd estate agent Cannock. I was very impressed with the service from start to finish. The team are very professional and the communication all through the process was excellent.I would highly recommend this firm. Thank you
4/5
TrustpilotOverall Good
Overall, I find the company to be good.Issue' are dealt with reasonably quickly.The only problem is I have to chase them for updates.
5/5
TrustpilotGreat estate agent!
Brilliant! Grace, Shannon and Jordan we’re extremely professional, friendly and helpful in all the queries I had. They assisted me through the purchase in which I cannot recommend them highly enough. Thank you!
5/5
TrustpilotFantastic service
Fantastic service. Quick turnaround on everything for this rental. Highly recommend
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotAn excellent letting agency
An excellent letting agency. I have been dealing with Lily Johnson who is very professional and works hard to make things as easy for the landlord as possible.
5/5
TrustpilotWe have used John Shepherd for 15…
We have used John Shepherd for 15 years.We have bought, sold and rented with them.I think that says it all.
5/5
TrustpilotExcellent service
I appreciate Megan’s provided excellent service with me even thought I am not success to rent the house due my personal reason. I would no hesitate to recommend to others. Thank you so much.
5/5
TrustpilotJust moved into my new house
Just moved into my new house. John shepherd agents are professional. Especially Mr Westwood, Rickie. He helped me a lot. He answered my questions super fast and polite. Totally recommend this agent!
3/5
TrustpilotQuick response usually to emails…
Quick response usually to emails however I do feel that contractors used to supply quotes for jobs are expensive to the extreme
5/5
TrustpilotExcellent Service
Excellent Service! I recently used John Shepherd to market my property. I found them to be professional and efficient with the sale completing after only 6 weeks. I would definitely use them again.
5/5
TrustpilotRental Inspection
The agent who conducted the house visit was very timely and efficient with the inspection. We have always received excellent service from John Shepherd.
5/5
TrustpilotExcellent customer service by
Excellent customer service by christina williams. Will recommend John Shepherd.
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotExcellent and Efficient.
Lily Johnson jas provided a superb service to me as a BTL landlord. She is efficient, effective and responsive.
4/5
TrustpilotVery good to deal with
Very good to deal with (John), responsive and am happy with all they provide
5/5
TrustpilotProfessional team, start
A great team who are professional, reply back quickly and answer phone calls. As a landlord I couldn't ask for more
5/5
TrustpilotLauren wood has been extremely helpful…
Lauren wood has been extremely helpful with dealing with my situation with my landlord and has gave us lots of useful advice
5/5
TrustpilotExcellent communication
Excellent communication, great overall service. No issues at all.
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
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