Trusted Agent profile · Solihull
★★★★★
1,166 reviews across 2 platforms
40 Station Road, Solihull, B91 3RX, B91 3RX
Hunters's office in Solihull, at 40 Station Road, is rated 4.8 out of 5 across 1,166 reviews on two platforms, including 174 Google reviews rated 4.5.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
Trustpilotfriendly Tenancy
I had a very good experiences with my Tenancy management, Hannah Bovell at KnightFrank , for being helpful, co-operative, understanding the needs and to concern about.
Thank you Hanieh, for your feedback! It has been a pleasure assisting you. Please do let me know if we can assist you furtherBest, Hannah
5/5
TrustpilotPleasant experience in getting a tenant
Kim & Patricia are very resourceful, helpful and professional in helping me finding a tenant promptly, supported by the seamless process and regular progress update. Well done and thank you
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. It was truly a pleasure to assist you with your Tenancy and we look forward to working with you again in the future!Kim and Patricia
5/5
GoogleJulie and the team at Hunters were amazing during our house move and we would not hesitate to recommend them in the future. Thank you very much for all of your help.
5/5
GoogleWe have just purchased our first property through Hunters Solihull and right from day one the team were the ONLY individuals looking after us throughout the whole process. Peter showed us around the property, he was lovely, very professional but not obnoxious or pushy like many estate agents we have experienced in the past! He was willing to answer any questions we had and his responses were very honest and helpful, he made the house viewing a very pleasant experience. Once we put our offer in and had it accepted Ellie then began contacting us to get the ball rolling, we let her know we were first time buyers and her response was "don't worry, we will look after you" she wasn't lying, constantly keeping us informed, helping us chase our solicitors, helping with queries etc etc. We had updates from the team informing us of what was going to happen during lockdown, once lockdown was over Julie contacted us straight away to get the purchase moving again and she was fantastic, once again helping us chase solicitors, speaking to the vendor and responding promptly. We assumed the process would take a lot longer to complete due to covid-19 (which is understandable) but nope, hunters were straight on it and within a couple of weeks after lockdown was over, we were signing contracts! As a first time buyer, I was not expecting to be looked after as well as we were by the estate agents selling the property but Hunters Solihull provided 5 star customer service. The only thing I will advise future customers is to trust Hunters when they offer there solicitors & services. Unfortunately, we were reluctant to go with an estate agents solicitor as we assumed it's just another ploy for them to earn more money and so we found our own solicitor through a mortgage advisor. However, this led to us ending up with a lazy solicitor that simply could not be bothered - Hunters Solihull did a lot more work and chasing then he ever did! Looking back, I wish I had put more trust in hunters, I genuinely don't believe they would accept inadequate solicitors to work alongside them. For anyone looking to purchase or sell a property, definitely contact Solihull Hunters!PositiveResponsiveness, Professionalism
5/5
GoogleWe decided to use Hunters in Solihull and have not regretted that decision .From the very start the customer service was outstanding and efficient. All the staff were helpful and friendly and, as this move was after 34 years in our family home, this was very welcome and reassuring for us. We were guided through the legal process , and all its ups and downs, with the help of their recommended local solicitor. The main advisor we dealt with was Julie Stephens and we cannot thank her enough for all her hard work and enthusiasm throughout.With a wonderful sense of humour and energy, she dealt with all the process of co ordinating the sale and we are very grateful for all her help and advice.She has a huge passion for her professionals that shines through. A big thank you to everyone at Hunters in Solihull .....you made our move a pleasure!
5/5
TrustpilotGood experience dealing directly with…
Good experience dealing directly with Kristian Lee. Good communication skills and reliable. Grateful
Thank you, Neha. I appreciate your kind words I’m glad you enjoyed your experience dealing with me. Kind regards,Kristian
5/5
TrustpilotSuper professional
Super professional, super responsive, and super helpful! Thanks, James!
Thank you for the kind review, Ghazi.I do hope that you love your new home.Please do let me know if I can help with anything else.Best wishes,James
5/5
TrustpilotRegvita Burdiniene
Regvita Burdiniene, the senior property manager for the property I am renting out has been especially helpful.
Thank you for such lovely feedback. Please do not hesitate to contact me should you need anything else in the future.With Kind RegardsRegvita
5/5
TrustpilotVinnie from renewals
Very efficient and responsive in lease renewal
Dear Tony,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
1/5
GoogleNo calls answered no calls returned. Left 3 messages on their VM via Rightmove to buy a £450k house .......nothing no interest at all. Also called office direct, no message returned. Business must be good. Too arrogant to even return a call. I've gone elsewhere now.
4/5
GoogleCharlotte Wilson was very helpful and providing professional service to our home renting. She was trusted and always answer our question with patience. Thanks Charlotte Wilson.PositiveProfessionalism
5/5
TrustpilotVery helpful
Vinnie from the renewal’s team was very helpful with the lease renewal process. Very efficient!
Dear Paddington,Thank you for the lovely review. I wish you all the best.Kind regards, Vinnie
5/5
TrustpilotGreat support in buying land in the…
Great support in buying land in the Southwest. excellent team, good communication and easy to deal with. Thanks
Thank you so much for your feedback. It is always good to hear about customers' positive experiences with us.Best wishesSuzanne VickeryKnight Frank Customer Experience
5/5
TrustpilotFantastic Customer service
Fantastic Customer service with excellent levels of communication all done in a timely manner.
Thanks very much for your kind words. It was a pleasure to help you with your sale, and we look forward to working with you again in the future!Kind regardsSJ
5/5
TrustpilotEhteshaam From knight Frank has…
Ehteshaam From knight Frank has excellent service in assisting me to chase the rent from tenant
‘Thank you Wilson! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.’Kind regards,Ehteshaam
5/5
GoogleViewed a property with James Taylor. Paper work was done quick kept in contact the whole way through. Very friendly and professional
Thank you for your review! We are glad you are pleased with the service and we look forward to working with you.
5/5
GoogleJake a pleasure to deal with. He was amenable, a good communicator, professional, punctual, accountable and trustworthy. In an adverse market for house selling, Jake promptly found a buyer at the price requested after persistent active efforts to find a buyer. I found Jake an excellent estate agent and highly recommend him. Niall Martin
5/5
TrustpilotStine put a lot of effort into trying…
Stine put a lot of effort into trying to find us a place, which we really appreciated.
Dear Patrick, It has been a pleasure to work with you. I am ready to assist you anytime in the future!All the bestStine
5/5
TrustpilotGood quality service
Quick response to inquiries, kindly support .
Dear Mr Hamano,Thank you for your kind words. Wishing you all the best in your new home.Kind regards,Japan Desk Team
5/5
TrustpilotGood Personal Service
The property manager Phill Dunn provided excellent customer service reponding quickly to any queries raised.
It has been a pleasure to look after your property, I hope we can work together again in the future. Phillip
5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
5/5
TrustpilotAlways great service by Catrin Baker
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
5/5
TrustpilotThere have been quite a few changes in…
There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!
Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason
5/5
GoogleKay at Hunters was amazing, she was always helpful and really went above and beyond for us. We are super grateful for all you did for us and wish you every success in your career.
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