Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent work by Zuzana Zych in…
Excellent work by Zuzana Zych in finding us an apartment in London.
AK · 9 October 2024
Agent replied · 22 October 2024
Thank you so much for the positive feedback, I am so pleased I was able to help you find your new home!All the best, Zuzanna
★★★★★ 5/5
TrustpilotGood move in
Fahima managed our move in very smoothly, thank you for your help!
Angus · 9 October 2024
Agent replied · 22 October 2024
Thank you Angus for your kind words. It was a pleasure assisting you. Fahima
★★★★★ 4/5
TrustpilotHelpful property manager
Our property manager, Anik Rupelia, has been helpful and reactive helping fix issues in the apartment. This include lightning issues and fixtures in the closet.
Nicolas · 17 February 2024
Agent replied · 22 October 2024
Thank you for you review, we appreciate your feedback and will do our best to resolve any of your issues in a timely manner.Best wishes, Anik
★★★★★ 5/5
TrustpilotThankyou
Thankyou Ehteshaam Ahmed for giving us your time with clear and concise explanations of our accounts.He was polite and very helpful.
Peter · 30 April 2024
Agent replied · 22 October 2024
It was a pleasure assisting you, Peter, and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotIt's been great dealing with Vinnie…
It's been great dealing with Vinnie from Renewals. He is very responsive and handles negotiations well.
Mrs · 28 July 2024
Agent replied · 22 October 2024
Dear Mrs Lee,Thank you very much for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotA truly superb account manager in…
A truly superb account manager in Shantel Sikartanay, makes all the difference when I can be confident my properties are being well managed. 10/10!!
Mark · 27 February 2024
Agent replied · 22 October 2024
Hi Mark, Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need any assistance or have any further queries, please don't hesitate to reach out.Warm regards, Shantel
★★★★★ 5/5
TrustpilotOverall, a very smooth experience
Great experience with Vinnie from Renewals, everything was quick and efficient and the communication was very clear!
Daniel · 9 July 2024
Agent replied · 22 October 2024
Dear Daniel,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
GoogleJust want to thank the entire Hunters team at Solihull, especially Oliver who got the sale over the finish line and was always pushing to get it through on time. would highly recommend.PositiveProfessionalism
Tariq · 23 October 2021
★★★★★ 5/5
TrustpilotIt was a pleasure working with Sarah…
It was a pleasure working with Sarah Rynne! Sarah, from the Wapping office, was always diligent, fast to answer questions, and reassuring.
María · 3 April 2024
Agent replied · 22 October 2024
Hi Maria, thank you very much for your kind review! It has been an absolute pleasure working with you, and I wish you all the best in your new home. Sarah
★★★★★ 5/5
TrustpilotHighly recommend
They are proactive, efficient and effective- great management agent and services they provide (like finance management and maintenance). I highly recommend them to anyone wanting to let their properties
Eliza · 2 November 2023
Agent replied · 22 October 2024
Thank you for your kind words Eliza. It was a pleasure as always assisting you.
★★★★★ 4/5
TrustpilotKatie shaw from the Wandsworth office…
Katie shaw from the Wandsworth office is great. We didn’t quite achieve the rent we’d hoped for but Katie herself was extremely personable and responsive.
JonnyW · 26 January 2024
Agent replied · 22 October 2024
Dear Jonny,Thank you so much for your kind feedback, it was such a pleasure working with you and Silviya for this tenancy! I am always here to help with anything, so please don’t hesitate to reach out.Many thanks,Katie
★★★★★ 5/5
TrustpilotGreat experience
KnightFrank were amazingly easy to work with and the sale of the house went through in 12 weeks . Highly recommended .
LINDA · 26 March 2024
Agent replied · 22 October 2024
Dear Linda, Thank you so much for your kind words, it was a pleasure working with you all and we wish you all the best for the future. Kind RegardsJason & the Knight Frank Henley team
★★★★★ 5/5
TrustpilotGreat experience
Great experience! Ollie Slot helped us to find exactly what we needed within our budget.
Iryna · 1 August 2024
Agent replied · 22 October 2024
Hello Iryna,Thank you so much for your kind review. It was a pleasure working with you to find a home for your family! I look forward to working with you in the future.Best wishes,Ollie
★★★★★ 5/5
TrustpilotGreat service
Have liaised with them for nearly 3 years, great service all throughout - responsive, helpful and efficient agents. Can only recommend!
Lim · 12 April 2024
Agent replied · 22 October 2024
Lim,Thank you for your kind words. We are pleased to have such a loyal customer. Thank you. Knight Frank
★★★★★ 5/5
TrustpilotExcellent customer service…
Excellent customer service, best estate agents I’ve dealt with, they go above and beyond and think outside of the box to get sales over the line! I have nothing but praise for Mitch Glassey in Shropshire and it’s not often you say that about an estate agent😉.. but I doubt I’d have completed my sale without him!
Sam · 20 January 2024
★★★★★ 5/5
GoogleWe sold and purchased our properties through hunters. Very professional service.
Julie was especially very helpful and dealt with all our queries promptly and efficiently.
Would certainly recommend Hunters to anybody who is looking to sell or buy a property.
Hamaad · 24 October 2019
★★★★★ 5/5
TrustpilotBrigette from Renewals is quick and to the point
Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.
Ivan · 16 May 2024
Agent replied · 22 October 2024
Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette
★★★★★ 5/5
TrustpilotJames helped us to find a proper…
James helped us to find a proper property in London; he is a great guy and gave us helpful advices.
Naema · 25 April 2024
Agent replied · 22 October 2024
Thank you for your kind review, Naema.It’s been a pleasure helping you with your search so far.Best wishes,James
★★★★★ 1/5
GoogleFrom start to finish the experience of selling with Hunters was painful.
They had previously sold all the apartments in the block as new builds, so we went back with them to resell. Instead of creating a new ad for the flat, they simply copied the previous text from when they sold it before which included information about other flats in the bock and was really nothing to do with ours, so we had to rewrite the property description ourselves.
Over the span of 36 weeks we had 4 viewings, and were never called with feedback after a viewing. We would call after the viewings to be told "we don't have feedback yet, we'll call you tomorrow". We would follow up again to be told "we still have no feedback." Not once did they call us off their own back with feedback.
After already deciding to list the property with someone else, we emailed to serve notice on our contract. (An email we still have not had a response to). We went into Solihull to pick up our spare keys which they had from the viewings, to find that they were no longer located in the same building. After tracking them down on the other side of town, we got our keys.
We have since found out that the branch manager listed on the website, no longer even works at Hunters and thus we didn't even have a contact towards the end.
Best decision we ever made was to leave their services.NegativeResponsiveness, Quality
Neola · 23 October 2021
★★★★★ 5/5
TrustpilotProfessional Service
Professional Service - For the past 4 years they have found good professional tenants and been really good to work with. Would recommend.
Nicola · 21 February 2024
Agent replied · 22 October 2024
Thank you Nicola for your kind review. Knight Frank
★★★★★ 5/5
TrustpilotGreat service from Beth Tighe
I received a great customer service from Beth Tighe, great communication she is always looking at various and better property options, would highly recommend!
Zohra · 26 January 2024
Agent replied · 22 October 2024
Hi Zora, thank you for your review. It has been great working with you so for and I look forward to keep helping you find your perfect home. Best, Beth
★★★★★ 5/5
TrustpilotMy Japanese relationship manager was…
My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.
岩下大輔 · 11 June 2024
Agent replied · 22 October 2024
Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team
★★★★★ 5/5
GoogleI highly Recommend Hunters, James Taylor in particular, he was always quick to respond to my emails.
I recommend Hunters Solihull to anyone in need of their services.
Chama · 23 October 2023
Agent replied · 22 October 2024
Thank you.
★★★★★ 5/5
TrustpilotDan from Renewals
Neat experience with Dan: kind, professional and highly efficient.
J.C · 22 October 2024
Agent replied · 28 December 2024
Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan
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