Trusted Agent profile · Solihull
★★★★★
1,170 reviews across 2 platforms
40 Station Road, Solihull, B91 3RX, B91 3RX
Hunters's office in Solihull, at 40 Station Road, is rated 4.8 out of 5 across 1,170 reviews on two platforms, including 174 Google reviews rated 4.5.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
TrustpilotBest choice I have made
I had a great experience renting my flat, the process went all smoothly, the place was perfectly clean and everything was in great condition, this made my journey moving to London 10x greater!
Thank you for your kind review Sophia. All the best in your new home. Talyor
5/5
TrustpilotProfessional and helpful team
Had the pleasure of working with Ollie Hayden (Associate) and Sasha Gray-Crosby (Senior Property Manager) this year who were both friendly, helpful and professional - can highly recommend each of them!
Thank you for you kind review. It was a pleasure assisting you. Ollie and Sasha
5/5
TrustpilotSummer from the Lettings team has been…
Summer from the Lettings team has been fantastic through the whole letting process from start to finish. Would recommend her to anyone looking to rent a property in London!
Dear Oliver.Thank you for the lovely feedback! I’m thrilled to hear that you had a great experience throughout the letting process. I hope you and Charlotte Enjoy your new home!Summer
5/5
TrustpilotThe lettings agent who helped me find my flat
The lettings agent who helped me find my flat and to complete the contract process was extremely efficient, professional and clear, and on the day of the move helpful beyond the call of duty
Dear Frances,Thank you so much for your kind words. It was a pleasure assisting you throughout the process, and I'm delighted to hear that you were pleased with the service. Moving can be stressful, so I'm glad I could help make the day a bit easier for you.Wishing you all the best in your new home!Kev
1/5
GoogleI experienced a lack of professionalism, I rang numerous times, I then managed to get through to sales, who were going to redirect me to letting, they stated they had one person only to attend the phones on the letting side. I enquired in relation to a property I was told it was most likely put on rent. I can’t see the purpose of wasting time in ringing for a property and not being able to get through and then to be simply told without in my opinion a thorough check to see the availability of the property that it is unavailable for rent. I feel the response I was given was just a way to stop me consuming their time, I don’t think the staff were keen to check or enquire at all about the property. I feel any competent and professional company would make liaising with possible clients a priority and would be keen to have an up to date list of properties available for rent or sale. I feel it doesn’t deserve the one star but to write the negative review I had to give the bare minimum sadly.
5/5
TrustpilotGreat support!
I was anxious about searching for a property in the UK for the first time, but thanks to the Japan Desk team, I was able to find a great property.Their support was always appropriate and quick, and I felt safe in dealing with them.
Thank you very much for your kind words, it has been a pleasure to help you. We are always here if you need any further assistance.Kind regards,Japan Desk Team
1/5
GoogleAbsolutely ridiculous agency, super rude and unprofessional. They definitely don’t look out for their tenants, all they’re interested in is to scam you out of your deposit. They wouldn’t even let you book an inspection while all parties were present! They intentionally scheduled it after the move so that they could make ridiculous claims and keep as much of the deposit as possible. That’s how Letting agencies like Hunters makes their money. STAY FAR AWAY!
We are so sorry to hear of your experience with Hunters. Unfortunately, we cannot locate your details within our system so can you please contact the local branch on 01564 779400 or email Solihull.lettings@hunters.com A member of staff will then be able to look into any issues which you may have experienced.’
5/5
TrustpilotWapping letting - great service
Contacted Peter to see a property to rent at 8am on Friday, he managed to find me a slot on the same day. He was very professional, knew about the property and I was very impressed with the service. Definitely recommend.
Thank you Nicki.It is a pleasure assisting you. Peter
5/5
TrustpilotFantastic service
Fantastic sales team. Beautiful photos. Understood our distress at leaving family home and our need to downsize. Our agent was the one pushing everything forward all the time. Keeping us updated. Even our buyers commented on how good our agent was!
Dear Sarah, Thank you for trusting us with your home and we wish you all the very best with your onward plans.Best wishesOli & the Knight Frank Sevenoaks team
5/5
TrustpilotMany thanks to Daniel Lloyd
I appreciate the support and prompt communication from Daniel Lloyd with all parties for the replacement of the broken washing machine in the apartment we are renting. The issue was solved quickly and smoothly
Hi Svitlana thank you for your kind words, please feel free to reach out when you have any issues in the future. I am always happy to support where I can.Kind regards,Daniel
5/5
TrustpilotA very professional & efficient service
Both Laura and Harriet, from the Wimbledon Village lettings team, were extremely efficient and professional when handling the re-letting of our property. They both ensured that we were always kept fully updated of progress and the team were at hand to assist whenever possible, going beyond what was necessary. A big thanks to all.
Thank you Susan! It is always a pleasure working with you too and we are so pleased you are happy with your new corporate Tenant.Kind regardsLaura and Harriet
5/5
TrustpilotBrigette from renewals has been very…
Brigette from renewals has been very helpful for me over the past few years, always helping me secure a good deal and keeping a great relationship between me and my landlord maintained over the years. Many thanks
Hi JoeThank you taking the time to write this review. I am so pleased we came to an agreement that is positive for both you and the landlord. Until next year!Kind regardsBrigette
5/5
TrustpilotProfessional but human
Professional, friendly and helpful. Charlie especially made me feel I was in trustworthy and transparent company rather than having to sift through the usual estate agent jargon. I wouldn’t hesitate to recommend.
Thank you very much Sophie, I’m glad I could help and I wish you all the best.
5/5
TrustpilotExceptional customer service
I worked closely with Patricia when my property came up for rent again. She was exceptional and so prompt in responses and her due diligence was excellent. This made my experience so easy esp when travelling abroad at the time.
Thank you, Neelam, I appreciate your kind words, I am glad I could assist you in letting your property and finding you suitable tenants. Patricia
5/5
TrustpilotThe Complete Deal.
Communication, practical suggestions, sound advice in anxious situations, a positive attitude in the face of adversity. What more is there to wish for at one of the most anxious times in our lives? Our consultant, EDH, (Edinburgh Office) achieved over and above our expectations in what hasn't been a diificult year for property sales. Exceptional service.
5/5
TrustpilotGreat agents that communicate
Great agents that kept us and all involved well informed and updated regularly on progress within the chain, some times a few to many communications But better to be that way.
Thank you for your kind words Angela, it was great working with you and getting this across the line. I hope you settle in well. Florence and the team at Knight Frank
5/5
TrustpilotGeorge Manolache
George Manolache, property manager for my flat in Fulham has been super helpful and efficient.
Thank you, Hilary. It is always a pleasure assisting you.Thank you. George
5/5
GoogleHunters Solihull were very professional, prompt in responding and very efficient in chasing and reporting. I would like to thank and recommend Kelsey Hall for her outstanding efforts and thank her for her patience and wish her every success in her career.
5/5
TrustpilotI was looking for a new flat to rent…
I was looking for a new flat to rent and had a great experience with Emily Hooper who was always responsive to answer. Really happy to go through this process (which could be heavy) with Emily. Thank you
Thank you so much for your lovely review Aurelie 😊 It was a pleasure working with you. Emily
5/5
TrustpilotLouna is so helpful❤️like working with…
Louna is so helpful❤️like working with her❤️
5/5
TrustpilotExcellent service - over and above
Excellent service from Daniel our property manager. He went over and above to help and provide immediate assistance. He also checked at each point to ensure things were running smoothly
Thank you Jo-anne. It really is a pleasure assisting you. If there is anything else I can do in the future, please do not hesitate to contact me. Daniel
5/5
TrustpilotGreat service
Worked with James King to find and move into a new property. Support was amazing, and everything went smoothly. Highly recommend!
5/5
TrustpilotWalid offered us a top level of…
Walid offered us a top level of service, everything went really smoothly, something unexpected happened during the time but it was sorted the next day, I would recommend him and knight Frank for their professional service.
Dear Josh,Oliver and I are very grateful for you entrusting us to look after your interests.We both look forward to working with you once more.Best,Walid and Oliver
5/5
TrustpilotSuper happy
Such a lovely company who has facilitated my move with baby. I am especially grateful to Laura Heron who has helped me wonderfully with the renewal of my tenancy. She guided me through the process with excellent clarifications and prompt replies.Thank you!
Thank you ever so much for your kind review. I am thrilled I could be of assistance. Laura
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