Trusted Agent profile Β· Solihull
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711 reviews across 2 platforms
163 High Street, Solihull, B91 3ST
Hunters's office in Solihull, at 163 High Street, is rated 2.8 out of 5 across 711 reviews on two platforms, including 162 Google reviews rated 4.5.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
1/5
TrustpilotRude, incompetent and pushy
Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.
1/5
TrustpilotSo unprofessional
Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help
1/5
TrustpilotTerrible management
Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350Β£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop
5/5
GoogleExcellent Service received from Ms.Jade and team at Hunters, Solihull ,Thank you
4/5
GoogleI have found Hunters as a whole very responsive and easy to deal with. Heather in the Solihull branch really helped me and jumped on every query quickly and resolved them. She is a professional agent and also a very nice person which helps.
1/5
TrustpilotIf I could give them a minus score Iβ¦
If I could give them a minus score I would , awful customer service. To name a few employees who work there Dominika , Monika , Amrit Gosal are absolutely atrocious and so unprofessional. I would not waste your time with this estate agent!!
1/5
TrustpilotHunters stoke Newington N16 the worst
Hunters stoke Newington N16 the worst. Bunch of unscrupulous agents and staff. They are rude and helpful and do not deal with complaints in a professional manner at all. They were selling and letting my property at the same time and were just useless at both Both sales and lettings staff are incompetent Do not use either
5/5
GoogleReally pleasant to deal with from the start. My contact is Jesse Sidhu and she is very professional, but with a warm approach, which is a big tick from me π β¦
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
5/5
TrustpilotHaving recently sold and purchased aβ¦
Having recently sold and purchased a house with Hunters I found them to be extremely helpful, they answered every question I had with ease and no task for was too much. They made the sale and purchase less stressful. I was very happy with the level of service we received.
1/5
TrustpilotVery unprofessional company
Very unprofessional company who bully young tenants into doing their dirty work for them to give them less work to do for the next tenants. Very unhelpful and ignorant staff who work in the offices who dont even Acknowledge that you're there when you walk in. Would recommend avoiding dealing with these at all costs.
5/5
TrustpilotAbsolutely pleased with this Estateβ¦
Absolutely pleased with this Estate Agent, helpful all the way through a stressful time. Julian in particular goes above and beyond. Niall sorted things out quicker than the solicitor on the day off moving. Girls in office also helpful and efficient. Would def recommend
5/5
Trustpilotsold with in two days
my home was sold just two days after hunters took over the sale,fantastic people to talk to, very understanding of your situation and take the stress out of selling,
1/5
TrustpilotHunters threw me out during the covid
Hunters threw me out during the covid, send emails that are the opposite of what they say in phone calls, and talk down to you when they speak to you on the phone. I was at the huddersfield branch, go see for yourself as its run by a bunch of b*tches :)
5/5
TrustpilotStanstead Abbotts Hunters.
Stanstead abbotts has a 'Hunters' and it is run by the nicest chap you could hope to meet...Adrian Fallart,He is honest,polite,realistic,and he has a very well looked after labrador who sits out the back.This guy is a complete pleasure to do business with,and I wouldn't hesitate to guide anyone to him.
4/5
TrustpilotJake Sauvage led us through a difficultβ¦
Jake Sauvage led us through a difficult new home purchase during the Covid crisis. He went that extra mile to make sure we had a successful conclusion communicating between both solicitors and the developers. His team members were also there to help when he was not available. Thank You Hunters of Tenderton
5/5
GoogleRecently bought a house through Hunters in Solihull. They were excellent throughout the process and very proactive in moving the sale along
Thank you very much for your kind comments and we are delighted that you are happily settled in your new home. We look forward to helping you again in the future and all at Hunters wish you the very best.
1/5
TrustpilotI've rented with them for 6 years andβ¦
I've rented with them for 6 years and wouldn't recommend. Took them over 2 months to give our deposit back because they were "busy". They also charged us insane contract renewal fees every year until the law finally stopped them from doing so.
5/5
GoogleWonderful experience in selling my old home and buying my new dream home . All the team really worked hard to make it happen and in record time too ! I can highly recommend the team in Solihull for a thoroughly professional yet personal approach . Thanks again , Mike .
1/5
TrustpilotI was absolutely nightmare deal withβ¦
I was absolutely nightmare deal with this letting agent (Hunters at Harbone)They make a lot of mistake in tenancy agreement date. When talking about money, no a single penny is allowed with them.Overall, the worst letting agent in the UK. Highly NOT recommended and give no satisfactory response to complaints.
1/5
TrustpilotThey didn't turn up for a viewing
They didn't turn up for a viewing. Really difficult climate for renters and had to travel a long way only for no contact or explanation.
1/5
GoogleThey did not respond to my queries as I wanted to rent my place
Good afternoon, we have no emails or voicemail messages from you. Please could you contact us to discuss this?
5/5
GoogleWe bought our property through the Solihull branch. Our agent was always very accommodating to our schedule and needs. He always acted in our best interests and really helped to make it possible for the sale to be completed. Thanks again for all your hard efforts! Would definitely recommend and deal with again.
5/5
TrustpilotSelling
unsure why the negative reviews, Hunters are doing a good job so far, huge mention to Ms Lee!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
