Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommend DM&Co
We recently purchased our dream home with the help of Ann Wood as our sales manager, and we couldn't be more thrilled! From start to finish, Ann made the entire process smooth and stress-free. Her expertise and attention to detail were evident, and she took the time to chase solicitors when needed. Ann was always available to answer our questions and provide guidance, making us feel supported throughout. Thanks to her dedication, we now have a home we love. We highly recommend Ann to anyone looking to buy a house!
Matthew · 12 October 2024
★★★★★ 5/5
TrustpilotExcellent customer service
I would like to thank Rav for all her help and patience During the sale of my property we had a few stressful moments which she handled expertly and kept me fully informed. Everyone at DM & Co were just so helpful, friendly and professional from the moment Matt came to value right through to the end sale. I was informed of every step along the way and my experience was excellent. I would definitely recommend. Thank you all at DM & Co.
Christine · 25 September 2024
★★★★★ 5/5
TrustpilotThank-you to Kathy & Ann!
We dealt with Kathy & Ann in the sale of our property and the purchase of a new one. They were absolutely superb throughout the whole process. Will absolutely recommend them to friends and family.
Omar · 15 February 2026
★★★★★ 5/5
TrustpilotGood experience
We finally moved after what seems like ages looking, but DM&Co were always happy to show us around houses to try and find the one. What was particularly useful was being on their mailing list. When we did find the one, Ann was great, always responsive.
Louise · 23 October 2024
Agent replied · 26 October 2024
Louise - thank you so much! Ann is ecstatic and sends her thanks. All the best, Dominic
★★★★★ 5/5
TrustpilotDM & Co. - A huge thank you - Victoria you are a star!
As a company owner and employer myself, I don’t often get much time to write reviews, but I felt it was important enough & wanted to share our experience of our dealings with DM, and in particular Victoria, who has assisted us throughout the whole process of agreeing the our purchase.Not only has Victoria helped us by guiding us through the process of agreeing the purchase, she has kept in constant contact, communicating with us on a daily basis and it has been a pleasure with someone who is always so positive on the phone, and always comes across with a lovely can do attitude which is a rare quality to find nowadays.We often don't get enough time crediting staff and employees who go out their way and make such a positive impact and represent their employer is such positive light - She's an absolute credit to DM Homes, she should be congratulated for her excellent customer service, and commitment she has shown in helping us secure our purchase.I would be most grateful if you could thank her personally on our behalf.
Dexter · 16 June 2022
Agent replied · 26 October 2024
Thank you so much for your kind words Imran. Victoria is absolutely thrilled to bits - lets get it over the line now :) All the best,Dominic
★★★★★ 5/5
TrustpilotI found Victoria Stuart really…
I found Victoria Stuart really tenacious and down to earth, she always responded to my emails and if I left her a message to call me back she would always respond within minutes, she always kept me updated on proceedings and was very courteous at all times. Victoria was very professional and had a good clear under of the selling process
Mrs · 28 December 2023
Agent replied · 26 October 2024
Mrs Price - Thank you so much for your kind words. Best wishes, Dominic
★★★★★ 3/5
TrustpilotDM&Co get the job done. Highly experienced and professional.
DM&Co set standards which other agents follow in the quality of their sales and innovation of signs. Their staff are without doubt, highly professional and Peter Faithful, their valuer, knows his stuff having grown up in Solihull. He really makes DM&Co, as does Sophie Gwynne at selling. Bottom line - they got my house sold. I would recommend them to others.
Julia · 13 July 2026
★★★★★ 5/5
TrustpilotProfessional and approachable
Professional: always. Good communication: always. Honesty and empathy: always. I didn't know DM&Co before selling my fathers house but I could not have chosen better - would highly recommend even when the chips are down they don't give up! Thank you Ann :-) Prior to selling we were going through them to rent which, although we had a change of heart was a very positive experience!
Mr · 20 July 2023
Agent replied · 26 October 2024
Thank you Mr. L - much appreciated
★★★★★ 5/5
TrustpilotProfessional, passionate and friendly service
After a few weeks of the house initially being on the market we changed estate agents to DM and Co. and are so pleased we did so. A big thank you to Ann for marketing and selling our mother’s house. Nothing was ever too much trouble, she always responded to our calls and queries expeditiously, sometimes out of hours. Ann always kept us informed and updated throughout the whole selling journey, as well as providing sensible and honest advice from the very outset. We certainly benefitted from her professional, passionate, and committed approach. Emma and the wider Shirley team were always on hand, they too were professional, diligent and friendly at all times, thank you. We have no hesitation in recommending DM and Co.
Nicholas · 30 July 2024
★★★★★ 5/5
TrustpilotVery professional
From the initial enquiry to the final tenancy agreement and key collection both Evie Law and Chiara Gemeli-Williams were extremely helpful, knowledgeable and professional. Having never rented before they both made the process smooth and as stress free as possible. We would happily recommend DM & Co and thank the above for their help.
Grandma · 11 April 2024
Agent replied · 26 October 2024
Thank you so much for your kind words, I am really pleased to hear that the lettings team made your journey as stress free as possible. All the best, Dominic
★★★★★ 5/5
TrustpilotFantastic Experience With DM & Co. Homes
Amy Carstairs was extremely responsive and helpful in the purchasing process of our first home at the start of this year, even when the process was complicated by the previous owners lack of urgency when it came to moving out! Can't recommend DM & Co. enough for your house purchasing needs!
Craig · 28 May 2024
Agent replied · 26 October 2024
Thank you so much Craig - it is never straightforward, but I am pleased to hear that your purchasing needs were satisfied! All the very best, Dominic
★★★★★ 5/5
TrustpilotAmazing Kathy Griffiths
I purchased a house from DM & Co via Kathy and she was amazing! After looking at many houses I spoke to Kathy who made the magic happen and found me my dream house. The team at DM worked across the board to make the purchase as easy as possible and had great communication and an honest approach. Thanks again Kathy and the team!
Rishender · 16 August 2023
Agent replied · 26 October 2024
Thank you Rishender - Kathy and the Team were only too happy to assist! We wish you all the very best in your dream home :)
★★★★★ 5/5
TrustpilotWell what a turnaround
Well what a turnaround. I live in a different area to my Dad and have heard nothing but stress over problems not being rectified with his rental property. I have recently been in touch with Julianne from the office and the communication has been amazing. Things getting sorted, if they can't be sorted - regular updates - and that's all you want so you are not left in the dark. Thank you Julianne - can't recommend you and your company enough now. You are a superstar. I am now looking forward to sleeping at night :-)
Sue · 20 July 2024
★★★★★ 5/5
TrustpilotGreat agents to work with
I have worked with DM&Co several times now. The staff are always very professional, friendly, articulate & efficient. Would recommend this agent 100%. Special thanks to Steph, Gabrielle & Chiara for being so helpful 😊
Jenny · 8 January 2026
★★★★★ 5/5
TrustpilotFantastic service from the lettings…
Fantastic service from the lettings department in renting out my property. From Gabrielle initially overseeing bringing the property to market, to all the effort put in by the team of Kate and Chiara from start to finish in finding me a suitable tenant in a timely manner. An extra thanks to Chiara for your tireless hard work, patience and reassurance !! Thanks very much 👍
P · 5 June 2023
Agent replied · 26 October 2024
Thanks Pete - glad the ladies in lettings got is sorted for you!
★★★★★ 5/5
TrustpilotBrilliant service!
We decided to use DM&co as a smaller local estate agent. From the initial conversation they provided a very friendly, professional approach and gave advice around pricing our house sensibly to sell - advice that paid off as it sold in 2 days and for more than the asking price! They managed all viewings and the only thing we had to do was tidy the house in preparation!
Satisfied · 1 May 2026
★★★★★ 5/5
GoogleDuring a difficult market Ann Wood went above and beyond to help us secure a buyer for our property. It was a bumpy road and without Ann’s support and guidance it would not have reached completion! We cannot thank Ann enough for all of her help during this process! As soon as I spoke to Ann during an initial enquiry about a valuation I new DM&Co were the agent for us. Ann has a wealth of knowledge and experience and kept me sane throughout a stressful process! She is also extremely funny and lovely and you can really tell she cares about her clients. Outstanding customer service throughout! I Would not hesitate to recommend DM&Co!
Charlotte · 8 June 2024
★★★★★ 5/5
TrustpilotGreat service
Great service! Evie and the team persevered and dealt with every hurdle that was thrown at us with the sale of my apartment! They were able to generate lots of interest from the get go and would keep me updated throughout the process. A great job on a very tricky sale! Would highly recommend.
Matt · 9 February 2024
Agent replied · 26 October 2024
Thank you for your kind words Matt 🙏🏻
★★★★★ 5/5
TrustpilotExcellent service great team
Our experience with DM&CO from start to finish was excellent. Our main contact Ann Wood was very professional and guided us through our sale and purchase of our new home , going above and beyond to make the experience as stress free as possible. The rest of the team were always very accommodating and helpful whenever we needed to contact DM&CO with any questions. We would recommend DM&CO ,Ann Wood and the rest of the team for there excellent customer service
Simon · 21 May 2024
★★★★★ 4/5
TrustpilotLovely agents
Lovely agents, really supportive and very helpful. They are very approachable and professional. Special thanks to Emma Chance who really was very friendly whenever I asked her for something, she was there to help and trying to get the things sorted quickly.
Emad · 7 October 2025
★★★★★ 1/5
TrustpilotPoorly managed sales progress
I was left to fend for myself as soon as the sale was agreed. I was initially sold DM & Co as being different from the competition and their fees reflect this. There was no email or call after sale agreement other than in reaction to my calls. I have been left to manage the sales process and ask the telling questions.To elaborate. There was no proactivity nor satisfactory due diligence of purchaser’s proof of funds, (in my opinion). They took the purchasers word on all claims made and didn’t check the veracity of their statements. They didn’t cross reference with the purchaser’s agents until I suggested this. On more than one occasion I had to suggest they check the purchaser’s statements. The purchaser didn’t instruct his solicitor until 2 months after the sale was agreed. This has cost me time and money.This agency is more expensive than others though they fall short of their claim to warrant the cost by being superior to their competitors. Their only claim is in achieving a sale that I agreed that could still fall through. I have a further property to sell next year and I would think long and hard before considering them again unless their practices changed.
John · 7 January 2021
Agent replied · 26 October 2024
Dear Mr. Williams,It is with surprise I read your comments and sadly feel a response is absolutely necessary.I note we were the third agent in over a year you had instructed. On the 5th of November 2020 we successfully agreed a sale within five weeks of being on the market, the chain was checked and complete, all due diligence and proof of funds on our system and the chain was checked with the other estate agents involved to ensure all their due diligence was received. There is over forty entries on our system consisting of calls & emails to you, your purchaser and solicitors from the sale agreed date to today’s date.With regards to the buyer’s instructions to their solicitor not happening for two months. We find this an odd statement to make as the sale has only been agreed for just over two months.I can confirm that the purchasers solicitors were instructed and had completed all initial paperwork and returned to the solicitor, this you were made aware. However, they had not paid initial search monies, which I believe is what you are referring to. As you are aware they were awaiting a decision on their related buyer’s mortgage before they proceeded with survey and initial monies being paid for searches.With regards to DM & Co being more expensive. The service we have provided in marketing and successfully securing a sale (where other agents failed) shows that we are in fact proactive in our approach.Taking all the above into account, I am satisfied that DM & Co have acted in your best interest in achieving a sale and working to ensure a satisfactory outcome.It comes as no surprise to us, that you have elected for a public ‘shaming’ off the back of requesting a reduction in our fee where you had suggested that if the fee not be reduced, that you would withdraw from the sale - something that you have not yet done, instead serving notice on us and asking us to maintain the sale process.Regards,Denny MaguireHead of Operations
★★★★★ 5/5
TrustpilotAmy managed the purchase of my…
Amy managed the purchase of my maisonette and gave exceptional service. She streamlined the process superbly. She is a fantastic communicator and brilliant at her job. Nothing was too much for her and always gathered required info speedily.Victoria and Evie were also fsbulous, in Amy absence. Would definitely use DM & Co's services again.
Sarah · 8 December 2023
Agent replied · 26 October 2024
Sarah - thank you so much. All the very best moving forward.
★★★★★ 5/5
TrustpilotPersonal and dependable.
Great homebuying experience as a first time buyer. Our estate agent Ann was always free for contact and helped so much in smoothing out any problems we had and chasing up to help move the conveyancing along. Would recommend!
Kieran · 15 September 2024
Agent replied · 26 October 2024
Kieran - thank you so much for your kind words. Wishing you all the very best moving forward, Dominic
★★★★★ 5/5
TrustpilotRefreshing approach to property management
Decided to utilise the services of DM&Co due to becoming increasingly frustrated by the service offered by another company and so far it couldn’t have gone better. Massive thanks to Chiara and the DM&Co team.
Tom · 12 November 2024
Agent replied · 26 October 2024
Thank you Tom - I know that Kathy and the Premium Team enjoyed working with you. All the very best in your new home and we look forward to working on future projects. All the best, Dom
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