Every review we hold for the Solihull office, from every platform, shown as written. First names only.
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5/5
GoogleAll the staff at Dixons have been very helpful and friendly. Faye had no hesitation in answering any questions we had about our first house move in 36 years. They handled the open day and did all the negotiating for us. From the open day we received several offers and they sold the house within two weeks.
Bob Β· 15 June 2019
Agent replied Β· 15 June 2024
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
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5/5
GoogleWhat a lovely experience dealing with Dixons.. from viewing a property to let.. to moving in day.. communication was fantastic and always happy to help. Very friendly.. which always helps when in the midst of a move! Thankyou to Mia & Lauren for theyre hard work .PositiveResponsiveness, Quality, Professionalism, Value
Nabeelah Β· 14 June 2021
Agent replied Β· 15 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you Dixons Solihull for securing us our very own home. Overall we had brilliant service, especially from Dan who went above and beyond for us throughout the process and particularly fought our corner in securing our offer. Would definitely recommend and buy from Dixons again. Thank you so much!
Joe Β· 14 June 2021
Agent replied Β· 15 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHighley recommended. All the team were very helpful and responded promptly to any issues and questions we raised.
Paul Β· 23 May 2024
Agent replied Β· 15 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have been in the property field for 15years+ and the service we've received from our new property manager Dal Bains has by far been the best! He is responsive, extremely reliable and provides excellent solutions for us and our tenants. Highly recommend!
Prabdeep Β· 14 June 2022
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI would like to thank the staffs at Dixon Solihull who helped me find my first home they helped me with the application form the process wasnβt long
I would advise anyone looking for home to rent go Dixon SolihullPositiveResponsiveness, Quality, Professionalism
Mohamed Β· 14 June 2022
Agent replied Β· 15 June 2024
Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
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5/5
GoogleI recently moved in with Dixons, they have been absolutely amazing, very quick to respond, a lot of processes in place to help out tenants. So far, I can say they put the care of their tenants first. I would completely recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Isaac Β· 14 June 2021
Agent replied Β· 15 June 2024
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleI would like to thank Dixons for assisting my family with a property we are renting. Today we had a great service led by Darnish Merban and he was so friendly.
Nikki Β· 14 June 2023
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had a great experience with Dixons through Jessica Blyth. Very professional and communicative, made the whole process very easy. Thankyou π₯ β¦
Joe Β· 23 May 2025
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5/5
GoogleHad a fantastic service with Dixons in Solihull, Carly and Emma were great. Couldn't have asked for anymore from the team. Sold within a couple of weeks at an excellent price, after another agent promised the world and failed. Thanks
George Β· 15 June 2016
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4/5
GoogleLettings department: Friendly service. Down to earth. Staff Seem genuinely interested. One gripe is that this agency automatically sends tradesman for gas and electrical certificates without consent (although they do notify). Prices they charge are 35% higher than the market rates. Then again.....they are estate agents!
Manveer Β· 14 June 2021
Agent replied Β· 15 June 2024
Hi Manveer,
Thank you for your positive overall comments. Regarding our Management Team arranging automatically for your gas and electrical certificates to be completed, it is a legal requirement for these documents to be kept up-to-date for the safety of your tenant as I am sure you are aware. You have stated that you were notified about this matter and I am sure that had you contracted the team to arrange your own checks the Management Team would have been more than happy to assist you with this matter, as long as the due date had not lapsed.
Kind regards, Scott @ Customer Relations.
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5/5
Googlethe team here did a great job with my recent letting. Kept me fully informed through the whole process. Made sure the experience was positive and easy to navigate
K Β· 14 June 2023
Agent replied Β· 15 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent service,good job ,customer service excellent from both Amy and jess..they deserve instant promotion.
Global Β· 14 May 2024
Agent replied Β· 15 June 2024
Thank you for your excellent 5* review Global. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat service from start to finish, always available on the phone when needed and explanation of the process was great! Wouldnβt consider another company going forward. Thankyou again
Lewis Β· 14 June 2023
Agent replied Β· 15 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe found that Alex Hodson (mortgage and protection consultant) made our moving house experience easier with his constant help and advice. He made myself and my partner feel at ease in every meeting, and kept us updated regularly. The whole process went smoothly which was largely down to Alex, thank you.
Caroline Β· 15 June 2019
Agent replied Β· 15 June 2024
Thank you for your wonderful 5* review of our dedicated Dixons team in Solihul. Best wishes, Emma.
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5/5
GoogleAgent Dal has helped me very professionally.
He made everything very easy and sorted the problem of my tenant and saved me the hassle.
Thank yo Dal, it was a pleasure to deal with you over the phone.
Serkan Β· 14 June 2022
Agent replied Β· 15 June 2024
Thanks for the amazing 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleRecently rented a property through Dixons Solihull and viewed with Amy who was really friendly, helpful and kept me informed throughout the process along with Mia who organised the letting documents for me quickly and made the process extremely smooth - really pleased!PositiveResponsiveness, Professionalism
Miss Β· 14 June 2021
Agent replied Β· 15 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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1/5
GoogleBeen calling everyday and leaving vm for someone to call me back...nothing. Need to get more staff if you really are that busy. Homeowners if your house isnβt selling with Dixons then itβs probably because buyers like me cannot get through to arrange viewings.NegativeResponsiveness
Norah Β· 14 June 2021
Agent replied Β· 15 June 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
GoogleQuick and easy process, we got all information we needed for all our move with Dixons and it was a really smooth process! Thank you!
Yoana Β· 18 August 2023
Agent replied Β· 15 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWow what can I say adam and dan are amazing they sold our house in 4 days they are really nice people made it so easy for us even kept in touch with the estate agents that we were buying from amazing team would recommend them amazing
Bet Β· 14 June 2020
Agent replied Β· 15 June 2024
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
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5/5
GoogleA company is only as good as the staff they employee. Dal at Warwick PMC has been super supportive in managing our property and has gone well and truly above and beyond.PositiveResponsiveness, Quality, Professionalism, Value
Nassar Β· 14 June 2022
Agent replied Β· 15 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team.Kind regards, Lucy, Customer Relations.
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5/5
GoogleFantastic service from Dixons. They have a really caring attitude, taking the time to listen to your requirements. The team is always available to take my call/ deal with e-mails. An excellent tenant finding service. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Jessica Β· 14 June 2021
Agent replied Β· 15 June 2024
Many thanks for the fantastic 5* review. Thank you for the recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI was renting through them and staff have been helpful and quick to respond.
Chung Β· 14 February 2024
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat experience with Dixonβs Lettings. They managed to let out my property extremely quickly and ensured all the relevant checks were made to protect me as a landlord. Becky, Lauren, Subia and Mia are excellent at what they do and extremely helpful! Thanks again.
Alex Β· 14 June 2020
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.