Dixons Estate Agents Castle Bromwich reviews in Solihull

★★★★★ 5/5

Google

Our experience using Dixons has been smooth and great. Particularly Chloe and Kitti have made this enjoyable and exciting for our move. They’ve been friendly and answered all questions and queries at every step of the way, without feeling like we were bothering them. Kitti met us at our new property and really created an exciting atmosphere. She also created a more personal feel by talking about ways we could decorate. Thank you!

Isabelle · 23 October 2023

★★★★★ 5/5

Google

Dixon's Mosley is the best estate agents company I've ever worked with and that's saying alot because I've pretty much worked with all of them and have been struggling to find a place. Kyra bhatti especially is a great estate agent she got me approved and moving in after just a couple of days of viewing the property and I can not thank her enough! I will definitely be using Dixon's Mosley for my future moves!!

Destiny · 27 February 2025

★★★★★ 5/5

Google

I recently rented a property through Dixons, the whole process was quick and seamless! Chloe was so helpful with all my queries and made what could be a stressful time so much easier and more pleasant. Thank you!

Bettie · 23 April 2025

★★★★★ 5/5

Google

I had a great experience renting my new home through Dixons . From the very beginning, kyra was professional, friendly, and quick to respond to all my questions. The process was smooth and stress-free, with clear communication at every stage. She really went the extra mile to make sure everything was in place before move-in, and I felt well-supported throughout. I would highly recommend kyra to anyone looking to rent a property.

Rishi · 17 September 2025

★★★★★ 1/5

Google

Recently went through iamsold modern method auction with Dixons. The seller can pull out despite your winning bid, up until completion date and there is no legal recourse as you would have with a traditional auction. This has left me several thousand pounds out of pocket in solicitor fees and mortgage arrangement fees. No response from Dixons or the iam sold auction people. AVOID.

Ibrar · 25 February 2024

★★★★★ 5/5

Google

The letting team truly excelled. Chloe and Tyla were always there for us, moving swiftly and efficiently when time was of the essence. Their approachability and kindness made a world of difference. I wholeheartedly recommend them. A heartfelt thank you to both for making our move a reality!

B · 10 November 2024

★★★★★ 5/5

Google

Amazing experience with Dixons Moseley. Ryan was positive, helpful, had all the answers to my list of questions 🙈 and all with a lovely friendly smile and attitude. All of my questions were answered quickly and efficiently making an already stressful timed much more bearable. Thank you for being such a pleasure Dixons Moseley, highly recommend to everybody

Kelly · 25 May 2024

★★★★★ 5/5

Google

We recently got a rental through Dixons Moseley. Kristina was our first point of contact, she answered all questions thoroughly and we are really pleased with her service. Tamika saw us through on moving in date, she was lovely and really helpful. I want to give special credit and thanks to Chloe for she literally made the journey so smooth and communicated daily with us, ensured any hiccups in the process of moving in and after were looked into without delay. Thank you!

M · 23 October 2022

★★★★★ 4/5

Trustpilot

Renting

Holly was very helpful and answered all the questions we had! Very quick process and can’t wait to be in our family home!

Sophie · 28 May 2026

★★★★★ 5/5

Google

Gina Neves Property Manager for Countrywide has kept me well informed of my investment property, acting on my behalf, whilst looking after the tenants needs. It's reassuring that Gina can act promptly and professionally to sort all property issues out. Ana Lemos the deposit specialist kept me well informed of the process, with calls and follow-up emails. She used her expertise to sort on my behalf the deposit held on account. As a landlord with very little time, Ana gave me confidence that everything was in hand. Professional and good communication throughout. Thanks

Deborah · 10 May 2025

★★★★★ 5/5

Google

I have been in continuous contact with Dixons since 2021- 2022 and continuously received a brilliant and professional service. It’s been a pleasure to have met Kristina the Branch Manager at Dixons Countrywide. I was very fortunate to have her help me throughout the process of letting a property. The Dixons Mosley team was honestly… fantastic!. I just want to say a Huge Thank You to Kristina at Dixons Mosley for all your help, kindness and pursuance.

Sharna · 23 October 2022

★★★★★ 5/5

Google

We have been looking for a lettings in a certain area, so we have been in contact with many other agents. None of them had even shown one tenth of the effort and interest that Ms Tamika shown to us. She constantly got in contact with us, returned to our calls and emails abruptly, made us feel that she was the bridge between us and the landlord. Thank you Dixons for including such a hardworking professional to your team! Thank you Tamika 😊👏🏻PositiveResponsiveness, Quality, Professionalism, Value

Mustafa · 11 January 2022

★★★★★ 5/5

Google

I have used a few different mortgage advisers and can say Samar Zaman from Dixon stands out by a mile, he goes far and beyond to help his customers and that was the case when he helped me purchase my first property. He has an abundant sum of knowledge in this field. I also want to thank Molly who went out of her way and helped with my case during the lockdown, she was so calm, pleasant and reassuring on the phone during these difficult and stressful times. A big and massive thank you to both Sam and Molly at Dixons Moseley for helping me purchase my first house.PositiveResponsiveness, Quality, Professionalism, Value

Riasat · 23 October 2021

★★★★★ 5/5

Google

I sold my property through Dixon's Moseley and was very impressed with the professionalism, and knowledge of the local market Abi shared at the market appraisal. Abi was always very responsive and kept me informed at every stage. She went over and beyond her remit to make sure the sale completed as planned. Peter conducted the viewings and negotiated the offers and displayed great people skills! He was always pleasant and customer focused. All round a great team effort and I would always recommend Dixon's as my agent of choice! Thank You !!PositiveResponsiveness, Professionalism

Elite · 23 October 2021

★★★★★ 5/5

Google

I worked with Kitti Krozanova for the renting process . She was absolutely fabulous . She went out of the way to try and get everything done quickly . Very responsive to the emails. Any requests we gave her to send to you he landlord she communicated them very quickly and helped us get the house quickly . Recommended people

Aaqib · 23 October 2023

★★★★★ 1/5

Trustpilot

I did not receive the level of mortgage…

I did not receive the level of mortgage support I expected from this company. While their general customer service was satisfactory, the mortgage advisor was not helpful. Despite charging a substantial fee, I do not feel that he secured the best possible deal for me. In my view, Mr. Mazar Singh appeared more focused on maximising his own profit than on acting in the best interests of the customer, particularly given his £700 fee.

Simmy · 8 March 2026

★★★★★ 5/5

Trustpilot

Dixons Erdington made it easy

I've recently completed, I was a first time buyer, I'd had a previous bad experience where a dodgy seller pulled out at the last minute and cost me money, I was kind of struggling with the whole process, but Dixons made it easy for me. I was shown round the property by Alison, who knew everything about the property and the area, even who the neighbours were, then from there Sarah handled it and she was brilliant, always keeping me informed and chasing the other solicitor. Then my solicitor went into administration and couldn't carry on working and even then Sarah told me exactly what to do and handled it all for me once I had a new solicitor. It was a massive relief in the end. I'd definitely recommend Dixons after that.

Customer · 13 January 2026

★★★★★ 5/5

Google

We had the pleasure of being introduced to a lovely house specifically recommended by our estate agent Kyra. This tour of the house was very detailed and observant allowing us to admire the amount of space, comfort and allowing us to feel tranquil within the property. Our estate agent was very thorough with her answers to our questions and gave very detailed responses as well as informing us on all the important information required when purchasing a property, allowing us to make informed decisions together.

Daisy · 3 January 2025

★★★★★ 5/5

Google

From start to completion the experience was excellent. Pete and Molly were both a great support throughout the process from viewing the house and the seller accepting the offer. Weekly updates from Pete and Molly over telephone to explain what will happen and as it was a probate case, they detailed explained the steps we have to follow. I have heard people say buying a house can be very stressful, but through DIXONS and thank you so much to Molly and Pete it went smooth with no stressing. I will Highley recommend to go through DIXONS to Buy, sell or rent a house. A very friendly family orientated team to do business with. Once again you so much PETE + MOLLY...…..God bless

Tahir · 23 October 2020

★★★★★ 5/5

Google

Well where do I start, definitely with two word'Top Notch'. Abi, Pete,Ali and my absolute favourite Molly worked so hard to secure our happy ever after home that words are sometimes difficult to express. From myself and my husband deciding to put our home on the market, truthful words were spoken to inform us of what to expect, cost, timescale of the lengthy process,expectations from e.g solicitors and so forth. Been kept updated with each process was very helpful. Whether you had the smallest question and needed to telephone the Moseley office, never feel that if you don't get through straight away and you hear the office recording, don't worry as in our case, Molly 10/10 times returns your call within minutes. Molly even came into work when she was on 'holiday/leave, as our sale was so close to completion. Our sale went through successfully and our follow on purchase was successful too, we are now in our dream home, thank you Moseley Dixon's Team, much appreciated from the Holloway's.

Sharon · 23 October 2020

★★★★★ 5/5

Google

We used Dixon’s to sell our parents house after they passed away. To begin with they said they could achieve a price far in excess of their competitors valuations - I was sceptical but we liked Abigail’s ideas on marketing so we decided to give them our business. In fact they did achieve the asking price and offers above were also received. We were offered an additional marketing package with professional photos - this was definitely worth paying for as the photos were excellent and showed the property off to its full advantage. Dixon’s marketed, conducted viewings and vetted the applicants, providing a spreadsheet of all offers with details of the funding. This allowed us to make an informed choice as to which offer to accept. The house was empty and unoccupied for 10 months as we were unable to exchange contracts until we obtained probate. Abigail and her team went over and above by regularly collecting mail and checking on security. Pete even visited to take final meter readings on the day of completion. All of this was over and above and helped us enormously since the property was not local to any of us.

Gill · 23 October 2020

★★★★★ 5/5

Google

Dixon’s Estate Agents have proven to be a humongous support and help in the process of my sale. The sale of my house had a number of challenges and there were many times I felt the sale would fall through. However this didn’t happen due to the persistence, knowledge, experience and work ethic of staff In the branch. They kept me well informed and the buyer interested at all times throughout the process which resulted in a sale at the end. If you want an agent that you can trust and rely on Dixon’s in Moseley are the people you should choose! Thanks Molly and Sam for everythingPositiveResponsiveness, Quality, Professionalism, Value

Veera · 23 October 2020

★★★★★ 5/5

Google

I have recently brought a property with Dixons and they were very helpful from start to finish. Abi is a perfect branch manager and runs the great service with the very helpful Molly and extremely helpful Sam - the mortgage advisor. The process was a lot quicker than I was told by others - it ended up being 2.5 months to get keys rom first viewing. This was helped by Sam who stayed in the office for hours after the store closed, the solicitors which were allocated by Dixons who have an online portal with all the documentation posted on it and Molly and Abi who sold me the property from minute 1.

Dom · 23 October 2020

★★★★★ 5/5

Google

I was purchasing a property through Dixon's, and I have to stay from start to finish we had a great experience. First up, Peter was down to earth and honest at the viewing and was really helpful giving us an insight into the property. He assisted us in making the offer and was reasonable with all our requests. We then got passed over to Molly who was an absolute joy to deal with. In what is naturally a stressful process, Molly kept us updated and was helpful throughout. She was a friendly face and really understood all the frustrations you can go through with a house purchase. When Molly wasn't available, Abi was always happy to pick up the pieces and provide updates in the same helpful and friendly manner. I can only speak from a purchase perspective, but I have no doubt they would be equally as helpful with all aspects whether you're selling or renting. Would definitely recommend and will use them in the future! Thanks team :)

Michael · 23 October 2020