5/5
TrustpilotGreat service and professional friendly…
Great service and professional friendly team who are very knowledgeable and helpful
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
Trusted Agent profile · Solihull
Crest Nicholson Solihull reviews
★★★★★
1,368 reviews across 2 platforms
Blythe Gate, Blythe Valley Park, Solihull, B90 8AT
Crest Nicholson's office in Solihull, at Blythe Gate, is rated 4.0 out of 5 across 1,368 reviews on two platforms, including 5 Google reviews rated 3.4.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAbsolute shambles with any assistance…
Absolute shambles with any assistance after agreeing to purchase, everyone blames everyone else. The process has so much room for improvement. Not happy and I haven't even moved in yet.
Agent replied · 12 June 2024
We are sorry to hear this. We are unable to resolve Customer Service complaints on Trustpilot, if you could email us at info@crestnicholson.com with your property address and further details of your complaint we can look into this for you. Kind regards.
5/5
TrustpilotStaff have always welcomed us on site…
Staff have always welcomed us on site and maintained a professional conduct. The sales staff have consistently been accommodating, addressing our enquiries quickly and directly.
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
1/5
TrustpilotAppalling company. Avoid
Appalling customer service where I am having to chase up the various trades people. No communication, care or consistency in anything. Site team unresponsive and promises not kept. A year on and amongst other things I am still waiting for things to be fixed that were highlighted before we moved in. Very little care at all once they have your money and a real lack of any organisation at any stage
5/5
TrustpilotPrompt and answered all questions
Prompt and answered all questions. Z
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotWalton Court Gardens
Walton Court GardensI have been very impressed with the both the professionalism and the clarity when explaining the details of my purchase. It has been an enjoyable experience.
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
5/5
TrustpilotHazel and Becky have been amazing
Hazel and Becky have been amazing, they have made buying our new home a dream. We love the area and our plot. Thanks for everything.
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you, we will pass your feedback onto our Midlands team.
5/5
TrustpilotHelpful, friendly advice
Helpful, friendly advice given.
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotGood service & explanation @ Rowden…
Good service & explanation @ Rowden Gate, Chippenham
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotAmazing customer service
Good developers, they are going above and beyond to help me and my wife buy our first house, special thanks to josh for all he has done to help!
Agent replied · 12 June 2024
Thank you for taking the time to share your experience. Josh will be delighted to hear your comments.
5/5
TrustpilotVery Thorough
Lynne, sales consultant, at Curbridge Meadows, was excellent. Time given, thoroughness and very attentive.
Agent replied · 12 June 2024
Thank you for sharing your experience.
5/5
TrustpilotMoved to Paintworks development in …
Moved to Paintworks development in Bristol and everything has been superb! I was sad to see some negative reviews, but as my experience was spot on I just wanted to share a five star review to give others faith. We had a couple of minor snags which were acknowledged and rectified within 24-48 hours. I even got a call after to check I was happy. I really couldn't fault them
5/5
TrustpilotGreat communication
Great communication throughout. Couldn’t recommend more
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotVery welcoming and helpful
Very welcoming and helpfulBest customer care so far
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotNobel Park Didcot
Subject: Feedback on My Visit to Nobel Park, Didcot
5/5
TrustpilotKegworth Gate site
Kegworth Gate site, Excellent introduction to the site by Nikita Collington. Very pleasant and helpful guidance throughout our interview, very informative. Derek &Val Traynor.
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
5/5
TrustpilotVery pleased
Really good service and information so far
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
3/5
TrustpilotLovely home but ...
Lovely home. Some small snagging still not resolved. Driveway is too small, it has become a dead space
5/5
TrustpilotI recently moved to Fairfield Gardens… (July 2019)
I recently moved to Fairfield Gardens and was pleased with excellent standard of finish when I moved in any snags were minor and have been dealt with quickly and efficiently by the Site Team and Customer services team, it is a 'child friendly' development with an established sense of community.I joined Bannatynes Gym (Just across the road) and Cycle to Letchworth Train station every week day.
5/5
TrustpilotThe staff were precise about telling us…
The staff were precise about telling us the whole process of buying a house what type and what were available and also explained to us about the help to buy scheme. They were also very friendly and approachable and was able to answer all our questions. Overall it was a great experience.
5/5
TrustpilotVery pleased with the customer service…
Very pleased with the customer service I received from the ladies at Potters Grange. Really looking forward to moving into my new home.
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you.
5/5
TrustpilotGreat customer service
Walton Court Gardens team - Helpful, friendly, responsive, and overall great customer service!.. makes first time buying a little less daunting :)
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you, we will pass your feedback onto our South team.
5/5
TrustpilotAll the guys at crest have been very…
All the guys at crest have been very helpful in the process
Agent replied · 12 June 2024
Thanks for taking the time to share your experience!
5/5
TrustpilotExcellent service
Excellent service, polite, courteous, very knowledgeable.
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
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