Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotWe moved into a new build Crest…
We moved into a new build Crest Nicholson property in Westvale Park early this year and have been really happy with the professional service we have received. The sales team have been extremely helpful and always keep us in the loop. If we have any problems we have had a response from them the same day and matters resolved as quickly as possible. Have recommend them to family and friends. Thanks Crest Nicholson!
Jennie · 2 May 2018
★★★★★ 5/5
TrustpilotFriendly
Friendly, polite and gave lots of information. were also v patient with me.
Customer · 2 September 2023
Agent replied · 12 June 2024
Thank you for writing a review.
★★★★★ 5/5
TrustpilotClear and precise explanations
Clear and precise explanations. Responsive to my needs.
James · 31 December 2023
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotVery professional, friendly and helpful
Good communication, very professional sales person, friendly and helpful explaining all options
Ursula · 24 September 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
★★★★★ 4/5
TrustpilotProvide useful
Provide useful, constructive feedback.Talk about a range of elements, including customer service
Terence · 23 September 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotGreat service
The sales rep at Westwood park is very friendly and understanding
Friend · 15 October 2023
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotWarm and welcoming sales staff and beautiful houses
The houses are well designed and reasonably priced. The sales staff are friendly and helpful.
Claire · 30 June 2023
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotFantastic
Welcoming, accommodating and so smiley :) thank you for all your help!
AC · 14 September 2023
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotAmazing
Amazing, friendly staff.
Christina · 1 April 2024
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotGreat service from the team at Green…
Great service from the team at Green Acres. They have made the house buying process straight forward and easy. Many thanks!
Nadine · 12 December 2022
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotPlot 45 feedback
From the minute we selected the plot of our new house to today, our journey has been flawless. The team at Chris Nicholson Lancaster Grange have made us and continue to make us feel like we are their only customer. The attention to detail is beyond the call of duty and each and every one of them is a pleasure to deal with. We cannot recommend them highly enough .
Susan · 6 September 2019
★★★★★ 5/5
TrustpilotGood communication and prompt…
Good communication and prompt appointments
Mr · 18 February 2024
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotStaff very helpful
Staff very helpful, dealt with 3 different ladies, all having full knowledge of houses and site.Looking forward to the weekly update on progress of built.Courtesy shown to us on every visit
Customer · 7 August 2021
Agent replied · 12 June 2024
Thank you for taking the time to share your experience. The team will be delighted to hear your comments.
★★★★★ 5/5
TrustpilotHenley Gate - Crest Nicholson
I have been dealing with Sam / Lucy from Crest Nicholson and they have been fantastic to deal with. Very informative and helpful.. would definitely recommended to others.
Sam · 31 January 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. We will pass on your feedback to the Henley Gate team.
★★★★★ 5/5
TrustpilotWycke Place
Sophie and Lucy at Wycke Place have been extremely helpful throughout our reservation process
HS · 13 July 2023
Agent replied · 12 June 2024
Thank you for spending the time to share your experience at Wycke Place, Sophie and Lucy will be delighted to hear your comments.
★★★★★ 5/5
TrustpilotGreat customer service
Awesome service from the minute I stepped into the sales office and throughout the journey
Omar · 15 June 2023
Agent replied · 12 June 2024
Thanks for your review.
★★★★★ 5/5
TrustpilotWell explained
Well explained, great showroom show
Catia · 12 February 2024
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 2/5
TrustpilotThe sales executive seemed…
The sales executive seemed disinterested and unbothered about, what for me should be an exciting first time purchase. That changed funnily enough when my affordability was proven. Since then, I’ve had loads of contact - albeit pushy.
Josh · 11 February 2024
★★★★★ 5/5
TrustpilotReally good professional service as…
Really good professional service as always from Louise Alford and the Crest Nicolson. Team
Janet · 8 July 2023
Agent replied · 12 June 2024
Thank you for taking the time to write a review.
★★★★★ 5/5
TrustpilotGood experience
Good welcoming attitude Good explanation and welling to help
Mustafa · 13 November 2023
Agent replied · 12 June 2024
Thank you for taking the time to write a review.
★★★★★ 5/5
TrustpilotVery happy with the initial engagement
Very happy with the initial engagement, it’s been a very good experience so far.
Michael · 2 July 2023
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 1/5
TrustpilotTerrible customer service from the head…
Terrible customer service from the head office
Will · 23 December 2023
Agent replied · 12 June 2024
Thank you for taking the time to share your experience, we have sent you a request via Trustpilot to ask for more information so we can look into this.
★★★★★ 5/5
TrustpilotExcellent
Excellent, informed staff.
Joanne · 16 March 2024
Agent replied · 12 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotVery friendly customer service
Very friendly customer service, martin (sales representative) ur the best.
Kiran · 30 September 2023
Agent replied · 12 June 2024
Thanks for taking the time to write a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.