Trusted Agent profile · Solihull
★★★★★
76 reviews across 1 platform
66, Station Road, Marston Green, Solihull, B37 7BA
Black and White's office in Solihull, at 66, is rated 3.5 out of 5 across 76 reviews on 1 platform, including 76 Google reviews rated 3.5.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
GoogleWhat a wonderful example of customer service. Sarah, Gemma and sorry maintenence man (forgot his name). Couldn't do enough to help my daughter find a suitable new home. Thank you from the bottom of my heart.
Thank you so much for a lovely 5 ⭐️ review. All the office staff and (Richard) our maintenance man always work so hard to make these moves happen. Receiving lovely reviews always makes there days. Thanks again The Black And White Team
1/5
GoogleThey only seem to rent to drug addicts or drunkards every Tennant they have put in the flat above me is either one of them they turn decent people away and put drug addicts or alcoholics in cause they want to do there friend a favour and then leave every one else to deal with the tenants they put in there it is 11 o'clock at night and blasting there music as I'm writing this the Tennant they had in there before owed every drug dealer money so every body was coming around and trying to kick his door in I hope you who own black and white are sitting in your comfy home not having to listen to loud music at night or drug dealers trying to kick ya door in worst estate agents around you wanna be ashamed of your self's and every chance I get to let every one know how disgusting your company is I will and the man who owns the flat that you let for him
3/5
GoogleGood not bad at all thanks for the service.
Thanks
5/5
GoogleI have just rented a flat on a commercial basis and was overly impressed in the far levels of service offered by this company. All the stff were really friendly and nothing was too much trouble. Would definitely use again and again Thanks again Asham
Thanks Ash, we do our best.
1/5
GoogleFortunately, I don't have to deal with them often, but when I do is not fun. They are rude and inpatient on the phone and don't reply to emails, so if you have the option, choose another one.
Dear Zsolt, We would love to discuss this further with you, unfortunately we do not have your details on our database. Please contact our office on 0121 770 8811
1/5
Google5 years I have been waiting for work to be done and still waiting 7 hundred a month for rent what am I paying forNegativeResponsiveness, Quality, Professionalism
We presume the one star reglects how often you were in the property. when maintenance people tried to gain access to repair your property.
1/5
GoogleWould not recommend.
Unfortunately we have no reference to your name
5/5
GoogleAmazing Service and Lovely to talk to with Ben Somes from Black & White Estate Agents LLP
Thanks for the lovely review
5/5
GoogleI had a viewing today with Jemma, she was very welcoming and lovely, she was very help full I would highly recommend them
Thanks so much for taking the time for a lovely review.
5/5
GoogleFabulous customer service! The girls at black and white are very professional, friendly & can never do enough for you. Highly recommend!PositiveProfessionalism
Thans for your lovely comments
1/5
GoogleTerrible, have no respect for tenants and do not abide by the laws, they should not be operational, disgusting service DO NOT rent through black and white
Unfortunately this review was aimed at Black and White in Milton Keynes, but we have no way of contacting anyone relating to this. :(
1/5
GoogleThey are dam right rude wouldn't advise anybody to deal with these people
Hi Debra . Unfortunately you dont appear on any data bases we feel you have selected the wrong Black and White. There are many others around the country.
5/5
GoogleWould highly recommend black and white, very friendly service and would most definitely recommend them to others. Very pleased with all the help and support given.
😃 …
5/5
GoogleThe place to go if your needing a decent rental property or to put your house on the market.
Thanks David for your kind comments
5/5
GoogleFriendly and helpful service, very quick at finding a tenant when required. Highly recommended!
Thanks so much. We do try really hard
4/5
GoogleSorry, there was a system error.PositiveValue
Hi Yona. Thanks for ypur 4 star review.
1/5
GoogleDid not receive a call back after several messages
1/5
GoogleDidn't get back in touch after visiting house
During our valuations we leave all the information including prices and comparable evidence with the property owner. Unfortunately the telephone number that was left with our office in relation to your specific valuation, permenantly rings out,otherwise a follow up call the next day would have been the normal procedure. Iam sorry a 1 star rating was fealt necessary in this instance.
1/5
GoogleHouse broken in to and all goods taken.Poor security.Poor maintenance.Overall poor experience.
Mark we are really sad to hear of your break in. Please call us on 0121 770 8811 to report this so we can assist you with this. At present we have no knowledge of this situation. Thanks the Black and White Team.
5/5
GoogleVery helpful kind & pleasant staff
Thanks for your kind comments
5/5
GoogleGreat experience from start to finish.
Thanks for your kind words
5/5
GoogleWas recommended by a friend. Had a lady called Jane out for a Valuation, lovely lady who was polite, friendly and obviously had loads of experience. Amazing customer service. Would definatly recommend. Big thumbs up from me.
5/5
GoogleGreat service and staff
Thanks for your kind comments
5/5
GoogleI was very impressed with the customer service i recieved . Staff were very helpful & friendly. I would deffinately recommend them to any one & will use them again .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Black and White's Solihull office has 76 reviews across 1 platform: 76 on Google.
Black and White Solihull is rated 3.5 out of 5 across all 76 reviews, and 3.5 out of 5 on Google from 76 reviews.
Black and White Solihull, 66, Station Road, Marston Green, Solihull, B37 7BA.
