Every review we hold for the Smethwick office, from every platform, shown as written. First names only.
★★★★★ 1/5
GooglePoor ,poor value ,professional ,responsive.
All those professions is not fitting for liberty estate agents, the upstarts do not know anything about housing building electrics nothing thts why they dont come round and do the job so my advice is do not go to liberty estate agent cause they take the liberty out of you .do business with appropriate housing companies I swear dont do business with them their rent is anywhere £1500 a month but do no work on the house if its needed stay clear away from liberty estate agents in Bearwood ,go to Dixon's ,prime locations ,zoopla ,right moves
Leslie · 10 June 2021
★★★★★ 5/5
GoogleI have received amazing service from Kiratpal and Ben at Liberty Estate Agents in purchasing my first home. Both have been very helpful and very friendly.
They always keep you updated on progress during the entire process. I will highly recommend everyone using Liberty Estate agents to purchase their home too!
Raihan · 11 March 2024
★★★★★ 1/5
GoogleI asked a property near their shop heard nothing. I wrote in and still nothing. I gave up and found something in Harborne. Extremely poor service
I lived in Bearwood and wanted to remain as like Warley Woods I walked twice a day. I would walk past and the property as gone. Don't hold your breath for them to contact you. Awful.
Colin · 10 June 2023
★★★★★ 5/5
GoogleLiberty estate agents helped us find our perfect home in no time!
Their service is swift and the staff are friendly and ready to help whenever needed.
Any problems that arise at the property are also promptly resolved immediately so that us as the tenants are not affected and can continue living in this cute little apartment
Harman · 13 September 2023
★★★★★ 5/5
GoogleGood customer service polite and friendly
Lee · 16 October 2025
★★★★★ 4/5
GoogleLiberty always keep us informed
P · 16 October 2025
★★★★★ 1/5
GoogleThey are completely useless. As a renter they will completely ignore you. As a landlord they will let your house fall into disrepair while collecting money for doing nothing. Avoid them like the plague.
Comrade-Rashka · 3 October 2024
★★★★★ 1/5
GoogleBooked appointment to view a property. Phoned them 30min before I set off. They said someone will meet you there. Phoned when arrived said someone is coming. Then stopped answering phoninq no one came after 20min late. Very bad manner no courtesy at all. We left no came after 25 min, no call back or anything.
Max · 10 June 2023
★★★★★ 5/5
GoogleI have used Liberty Estate Agents as managing agents for my rental properties for over 5 years. They have always been professional, efficient and very good value for money. I would highly recommend them
Susan · 27 July 2024
★★★★★ 5/5
GoogleGreat service, quick to respond and very professional. Special thanks to Ben who was very helpful.PositiveResponsiveness, Professionalism
Gayathiri · 10 June 2021
★★★★★ 5/5
GoogleLiberty Estate Agents were friendly and helpful when I was looking around and applying for a property, and have been incredibly responsive to any issues arising since moving in. I would highly recommend them. They are certainly the best estate agents I've ever rented through.
TheOriginalNewdle · 13 September 2023
★★★★★ 5/5
Googlevery good and helpful people
i recommend everyone to come them.
Javid · 25 February 2025
★★★★★ 5/5
GoogleLiberty Estate Agents is very good ,legit and reliable. They never disappoint ,they listen to their client's concerns and they act. Keep it up.
Charity · 4 August 2024
★★★★★ 2/5
GoogleUseless, went to look at an apartment in creed way, the agent had no clue about half the details regarding the place and she was very late.
Kojian · 10 June 2020
Agent replied · 11 June 2024
Dear Mr Rasoul,this is disappointing to hear, however some information of the property is only available with the solicitor. If you would like to discuss this matter further or would like further information of the property you views please call our office and speak to our sales department who will be more than happy to help.
★★★★★ 5/5
GoogleHighly recommend.
The team are always willing to help and understand individual's needs. For any problems or questions, you can contact them and be sure that they will help you.
Liseda · 13 September 2023
★★★★★ 5/5
GoogleDuring a long process getting the property over the line, the team at Liberty's were consistent, exceeding expectations and were helpful all along the way to achieve a mutual end goal. Can't recommend them enough. They also assisted with finding the tenant for the property, all done quickly and effieciently.PositiveResponsiveness
Andrea · 10 June 2021
★★★★★ 1/5
YellNo water 3 days electric tripping disabled tennents
We are a disabled couple whose boiler burst 3 days ago which also fused electricity.. We are living in a property without any water. All we have been given is excuses.. We was told it would be repaired today 3rd day 24th April.. Guess what no one turned up and staff not answering our calls..
MichelleB-3428 · 25 April 2019
★★★★★ 5/5
GoogleExcellent service from the start. I was mainly dealing with Ben and he kept informed all the way through the process and went above and beyond my expectations.
Jessica · 13 September 2023
★★★★★ 5/5
GoogleIt's a good agency. They have good customer service. And help you search for what you want
Amina · 10 June 2020
Agent replied · 11 June 2024
Hi Amina, thank you for your review we are glad we could help
★★★★★ 5/5
GoogleHad a great experience. Renting had never been so easy. Very supportive staff. Would highly recommend
Kamran · 10 June 2020
Agent replied · 11 June 2024
Thank you Mr Khan for your kind words, they have been passed on to our team
★★★★★ 5/5
GoogleI enquired about an advertised rental property and the communicationbfrom Liberty was clear and concise. They responded to my queries quickly and in a professional manner. They were more than happy to help with my questions.
Fingers crossed the viewing goes well.PositiveResponsiveness, Professionalism
Dawn · 10 June 2021
★★★★★ 5/5
GoogleVery satisfied with this agency! My boyfriend and I are currently renting a beautiful apartment thanks to them. Smooth and quick process as well. Super happy!
Ewa · 10 June 2023
★★★★★ 5/5
GoogleThank you very much Liberty for the quick and responsible help in finding and choosing a house, I recommend Liberty to everyone👍 …
Nataliia · 14 August 2023
★★★★★ 5/5
GoogleExperience so far has been ok , They are yet to deliver though but I think I will recommend them severally
Olajide · 13 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.