Trusted Agent profile · Slough
★★★★★
253 reviews across 1 platform
111 High Street, Slough, SL1 1DH
Connells Lettings's office in Slough, at 111 High Street, is rated 3.9 out of 5 across 253 reviews on 1 platform, including 253 Google reviews rated 3.9.
Every review we hold for the Slough office, from every platform, shown as written. First names only.
5/5
GoogleVery professional, we are positively surprised by how nice and professional they were in showing us the property, very good experience.
Thank you for your kind words! We take pride in providing a professional and pleasant experience for all of our clients. It was a pleasure showing you the property. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
GoogleUnprofessional , never return calls procedure does not exist Letting from these guys is terrible
Please do contact us via review@Connellsgroup.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleOur recent property search was long, arduous and mentally exhausting! We had specific requirements for our next property and looking within Slough was proving to be a terrible experience with most agencies either not giving a damn or just lacking basic ethics. However that all stopped when we got a call from Connells and the person on the other side was Balreet Grewal, he was professional, accomodating and fairly efficient in his dealing with us. He showed us an amazing property and everything seemed set, the only concern was the distance to Central Slough, so we opted to go with another property but I felt that the service and response as well as the attitude displayed by Bal deserved 5 stars, if we ever move again, I know for sure who I'll contact to get my next home.PositiveResponsiveness, Professionalism
5/5
GoogleWe recently had an appointment with Anthony regarding the sale of our property, and we were thoroughly impressed with the service. Anthony arrived on time, was well-prepared, and demonstrated a strong knowledge of the local market. He took …
Thank you for your kind words! We're so glad that you had a positive experience with Anthony and that he was able to provide exceptional service. Our team takes pride in our knowledge of the local market and in providing a smooth and … More
5/5
GoogleMany thanks to Connells Rayan,Ali and team of Connell..so far very good experience,good response..
Hello Jyothsna, Thank you so much for your kind words and the 5* review! We're delighted to hear that you had a very good experience with Rayan, Ali, and the team. Best regards, Lucy, Customer Relations Team
1/5
GoogleConnels Slough, don’t sell your property with this agent / unprofessional. Was interested in an apartment in Slough, the customer service has been terrible from start to finish few key points below 1. Call the office to arrange a appointment on the 11th October 2023 for 15.45pm, everything was fine view the apartment with some other potential buyers. 2. No follow up call from Connells was made to obtain any feedback. 3. Arranged a 2nd viewing 2 days later on the 13th at 14.00pm, the sales person (Ali) was 15 to 20 minutes late to arrival to the building and when he took us up to the flat did not really show us around, seem not very interested and basically stood in the hallway of the apartment on his phone, the Sales person did disclose that there were 8 offers on the property all below the asking price. 4. Again no follow up call for any feedback from Connells 5. However we emailed them an offer for the property for the asking price to start the negotiations / process. 6. Email came back acknowledging the offer and they will come back to us / we are not even sure if the offer was even given to the seller to consider? 7. Its been 12 days since the last communication from Connells or response to two separate emails sent to them to provide us some feedback, when calling the office no one takes the call also 8. The property is now listed as sold subject to contract. We know we can’t help who which property we like and which agent we have to deal with, however if I a seller I would not be selecting this property to sell my property, as I would not be confident that the offers on the property made it to seller.
Hello Vix, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Scott, Customer Relations.
5/5
GoogleBest-in-class! Helpful + Dedicated + Committed + Honest + Friendly + 2 x Professional = Connell's We two friends were in the pursuit of two different flats for our families. Our requirement was to find the apartments as close as possible. I tried reaching out to several agencies in Slough but they were doing nothing more than sending the ads of the flat from their website. There came a call from Connells against my Enquiry. Raj Rattu from Connell's, the magician, not just found us 2 apartments but we got the flats next to each other. The major challenge for us to get the keys in just 7 days from the day we saw the apartment. Raj made it possible!! I totally recommend Connell's and if given a choice have Raj assigned to your case.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleWith them my friend experience very bad Ali take 5 thousand for one house and when my friend mortgage is not gone through he didn’t return that money ,and when they are asking for money he told that he is going to complaint them that they are harassing him .But don’t worry Ali God will see you
Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleRaj is been brilliant throughout the whole process, he went above and beyond to assist me with my queries. Highly recommend Raj at Connells :)
Farah Q thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent services provided by Connells, much appreciated. Many thanks to Raj for all his assistance and timely help throughout the process.
Many thanks Vijay Devunuri for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThey were able to sell our house in just 2 weeks time..
"We are thrilled to hear that we were able to sell your house in just 2 weeks! Our team always strives to deliver quick and efficient results for our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHarry, Ryan, everyone in the team- thanks- and ongoing thanks for making this the easiest and best experience. You have been over and above helpful- and continue to be, and I am so incredibly grateful. You have all been incredibly …
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleAm very happy to buy the property , stuff is very good harry is dealing with us very good and nice person
Thank you for your kind words and for choosing our property! We are thrilled to hear that you had a positive experience with our staff, especially Harry. We strive to provide excellent service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHarry at Connells has been very helpful with a purchase of a house. Thank you!
Thank you for your feedback! We are thrilled to hear that Harry provided excellent assistance during your house purchase. We are always here to help make the process as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleRaj is the man who you should look for if you’re looking forward to rent a property. This man made the whole process of renting a property so smooth and I’m grateful for all the help provided by him. Raj was very helpful throughout the whole process and helped me get the house I was looking for. Thank you Connels and thanks to Raj again. Cheers
5/5
GoogleSlough Connells provided exceptional service, and Ryan was particularly helpful throughout the entire process.
Thank you for taking the time to leave us your 5* review Ayra! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleAnthony was amazing being a first time buyer, he understood my needs and filtered flats that were suitable. Would highly recommend
Thank you Edward Rees for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery prompt, efficient and friendly service!
Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our prompt, efficient, and friendly service. Your satisfaction is our top priority and we appreciate your support. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
GoogleI had a property viewing arranged, received confirmation email and 2 confirmation sms messages. I was waiting outside this property for 20 minutes and there nobody here what so ever. I tried calling the only number I was given numerous times and have not been able to reach anyone and was not even given an option to leave a message. Extremely disappointed with the customer service and find this type of behaviour utterly unprofessional! this is by far the worst property agent I have ever come across. To not even turn up to a viewing or have the courtesy to inform the viewer is utterly disgusting. 1 star is being generous
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us at socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleA big thank you to Amarit for being so helpful honest and professional. Its always stressful to move home but moving to another city was making me very nervous but you guys were great help and support. Always answer my phone and get back to me with advice and options to make things work smoothly.Amarit is so reassuring.I have spoken to other estate agents when we were looking for property but the customer service i received at connells is excellent. They are very professional punctual and great communication within the team. Thank you again Amarit Aman and whole team. Strongly recommend their services to everyone 👍
5/5
GoogleGreat service from Alisha in rentals, very professional and friendly, highly recommend
Thank you so much for your kind words! Alisha is a true professional and we're glad you had a great experience with our rentals. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRyan is amazing. He is so proffesional and he is so helpful.
Usmaan thanks for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you Antony for sharing the market insights you provided. True Helpful for first time buyer.
Hi Shubham, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleI can confidently recommend Beth Vaughan, who was extremely polite, professional, responsive and just damn brilliant in everything she did for us! We really like our apartment, which she helped us find. We are extremely pleased with the service provided and will recommend it and the company to friends and family. Irina
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Slough's team provided a five-star service!
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