Trusted Agent profile · Slough
★★★★★
368 reviews across 3 platforms
111 High Street, Slough, SL1 1DH, SL1 1DH
Connells's office in Slough, at 111 High Street, is rated 4.2 out of 5 across 368 reviews on three platforms, including 248 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Connells Slough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Slough.
Every review we hold for the Slough office, from every platform, shown as written. First names only.
5/5
GoogleMany thanks to Anthony at the Slough branch for helping us sell our house. Very helpful and reliable making a difficult process much more bearable and keeping us up to date at every step of the way.
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that Anthony and the team provided a five-star service!
1/5
GoogleWorst agent ever! They do not know what they are doing. They talk the talk but never trust them to sell your home! Full of broken promises. Don't return your calls, you get never got hold of the person who you need to talk to! They say you will get a call back, you never do unless they need info from you. They arrange viewings and don't send an agent to do them and if they do the agent has never been to the house before and doesn't know anything about it. They refuse offers without telling you, or just simply lie about recieveing them which I am sure is the case. Never ever use this dreadful incompetent unprofessional bunch of cowboys, the manager being the worst of them all!
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this review and we would like to get further information to see if we can resolve the issues you have had. If you would like to get in touch with us on socialmedia@connells.co.uk
5/5
GoogleExtremely helpful, honest and a professional service from start to finish. Harry and his team went above and beyond to deliver such an exceptional service and we are truly grateful…Highly recommended this team and if we ever needed an estate agent again, their our go to! Thank you all for everything.
5/5
TrustpilotKatie and Adam - 'on-the-ball'
Katie and Adam have been attentive and on the ball throughout the process.
5/5
GoogleThe sales team at Connells were excellent from the initial valuation through to the final day of the sale. The team worked hard to find a buyer at a good price and kept me informed throughout the process.They were helpful, straight forward, honest and I would be happy to recommend their sales service.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GoogleUnfortunately not the most helpful estate agents and do not forfill what they promise sadly. This is reflected upon my experience of the lettings department/team over a 4 year period. They are not very well coordinated and constant staff changes without real help and support apart from the monthly commission taken from your account which they do not deserve.They want money for not doing the work and following things up. Giving landlords lots and lots of stress. Happy 😊 to take your house on board but not help constantly passing the responsibility. Not fair at all. Everyone is nice when taking your property on board but you don't get the continued support you deserve. I would of loved to say some nice things but too much stress given by them. They don't look at the longterm losses. 😂.It would have helped them in there long term bread and butter bank balance not to mention word of mouth Made to pay for exit reports which were nothing more then an agents sales brochure rather then looking at damage. They don't care so be very careful. My review is honest from the experience I have had. If you make mistakes as agents acknowledge them compensate the customer for failings and rebuild bridges. But when all you want is commission not good.
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
1/5
GoogleI dealt with Connells in Slough started in Nov 18. It has been a nightmare since. Communication is diabolical nobody ever returned your calls. They asked for over and above the deposit amount which I was reluctant to give but I did as I had no option. When repairs were needed they did not get them done even I asked continually but just ignored my requests. Even when I had to get the repairs done because I had no choice and claim the money back it took me 5 months to get just £100 reimbursed. I have now left the property and am still waiting for my deposit to be returned which is being held by the property management company who to be blunt don’t give two hoots, they are rude and aggressive . The fact that the branch did not do an inventory when I left has not helped the matter. WHATEVER YOU DO DO NOT USE THESE PEOPLE , I WISH I NEVER HAD !!!!
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleRaj and the lettings team have been exceptional. He helped source a tenant really quick and made it completely hassle free. He's managed the property from start to finish for any issues and made my life much easier for me to be more hands-off. Thanks to the team!
Thank you for taking the time to leave us this amazing 5* review Sunny. Kind regards Lucy, Customer Relations.
5/5
GoogleRichard has been very good in identifying options and advising on the best possible options. He is friendly in disposotoon and always around to answer any questions. He is effiecient in dealing with issues that arise in such processes and have seen him work on my case outside office hours kn couple of instsnces. I would recommend him any day for mortgage solutions.
5/5
TrustpilotWas very approachable atanytime and was…
Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.
5/5
GoogleI cannot praise Anthony too highly. From our initial telephone conversation to the moment of completion he has been attentive, efficient and has gone that extra mile more than once. He is personable and professional. He truly listens and and responds with genuine interest.We wish him well in his career, we believe he has a bright future ahead of him Thank you Anthony and well done!
1/5
TrustpilotAVOID - Signed Contract, Paid Everything, Then Cancelled Two Weeks Before Move-In
Avoid this agency if you value honesty and professionalism.
5/5
GoogleI had a valuation from Connells and it was a great experience. Anthony was extremely professional, kind and understanding. He really took his time and answered all our questions! It was a very safe visit, COVID guidelines were adhered to & a mask was worn. Really great service and excellent valuation.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotChelsey Mitchell and Georgie Jenner…
Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.
5/5
GoogleAbsolutely great work ethics would recommend this company they explained everything and communication was exceptional all the way through the process staff are also so friendly no issues at all 10 out of 10 service
Hi fine lines, thank you for your kind words and for recommending us! We're thrilled to hear that you had a great experience with our team and found our communication exceptional. We appreciate your feedback and look forward to assisting you again in the future.
5/5
GoogleI looked houses in many places but the agents did not help.. But Connells is very helping and supportive. They helped me a lot. And now I get a very beatuful house in very quite area. My dreams come true only reason of Connells. Thank You
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleExcellent service from Amandeep. Right from the time Connells were instructed to let the property, Amandeep was there, taking photos and the property was on their website the same day. He has worked very hard to find suitable tenants very quickly and I appreciate his enthusiasm and work ethic. Keep up the good work.
5/5
GoogleI had an Agent from the slough branch Anthony. I can say he is the best adviser I have ever encountered. He was very calm and helpful. Thanks Anthony
5/5
TrustpilotJamie Woodman
Good customer service
5/5
GoogleVery happy with Ryan Kullar helped me buy my first property, he has been very friendly and helpful I could discuss everything openly with him.
Hello Matee, Thank you for your wonderful 5* review! We're delighted to hear that Ryan Kullar was able to assist you so effectively with your first property purchase. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
1/5
GoogleThere are never in the office or Telephone, I call millions time, NEVER HAVE SUCCESS. Also when people ask some thing about selling or buying, person was you looking for? he is in Holiday for 4 weeks. What you can say?????????
Thank you for making us aware of your experience, please do contact us via complianceresidential@connells.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
5/5
GoogleI bought my house through Connells Ali provided me and my husband excellent service. He went out of his way to find properties which helped us get to know the Slough area further. From this we were able to find our dream home. Would highly recommend Ali and the team for the future.
5/5
GoogleI was brilliantly assisted by Ms Beth Vaughan who helped me secure my tenancy. Ms Vaughan is an extremely friendly, helpful and knowledgeable employee of Connells who guided me every step of the way in securing my tenancy. I can't recommend her highly enough to anyone who is searching for a property to rent.
5/5
GoogleA huge thank you from myself and my partner to Connells for all their help through a tricky process. Harry, Ali, Anthony & Shiv all deserve a shout out. Felt in great hands the whole way, very much appreciated.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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Tell us what you need and we'll put you in touch. Connells Slough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Slough.
