Chancellors Slough reviews

★★★★★ 2/5

Trustpilot

We have previously had good experiences…

We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.

Miss · 28 August 2026

★★★★★ 5/5

Google

Excellent service and support throughout the process. Everything was explained in simple terms and the Chancellor team followed through on all of their promises - Mitch was my initial contact and has stayed involved throughout the process offering support whenever needed - thank you Chancellor Team - great service!! Highly recommended!PositiveResponsiveness, Professionalism

Chris · 26 October 2021

★★★★★ 4/5

Google

This review is regarding my experience with Ahsan’s service from the Chancellors Slough team. He provided exceptional service from the moment I viewed the property and went above and beyond to help resolve challenges that came up with his other colleagues that were outside of his scope of work. His natural friendliness and understanding of the requirements of his role will get him very far. Wish him all the best with his career.

Kekeli · 29 March 2024

★★★★★ 1/5

Google

I wish I could give a 0 rating. I called on the same day two properties were advertised. I called on the 23rd of Feb and I was given the 22nd of March and 23rd of March for two properties. Today I have an appointment at 5 pm and now they called and said that the property is no longer available. For another property for which they gave an appointment for tomorrow, they said they don't have the appointment in their diary. I have an email with the appointment confirmation apparently they don't care about that....Very disappointed.

Suresh · 26 October 2023

★★★★★ 1/5

Google

This branch is either horribly understaffed or terribly incompetent. I like to give the benefit of the doubt so I will say its the former. I tried to contact them to arrange a viewing for a rental property advertised on rightmove. Tried calling 1) the phone number on rightmove 2) The branch number on google 3) the number advertised on their own website. left messages no reply and no answer to their phone. I was desperate to find something ASAP as my move out date was end of August. This was a newly advertised property so not even a day old. I then sent an enquiry using a) the Rightmove enquiry tool b) as well as went onto the chancellors website directly and provisionally booked a viewing for the property using their viewing tool facility and got email confirmation to say someone from the branch will be in touch to confirm - c) also left a message on there ... Viewing day comes and goes with no confirmation or call from the branch. By miracle got through on one of the numbers through to their sales team in the hope they could put me through to someone in letting and they were unable to do so - I was advised they have been really busy. Days elapsed and the property in question has then marked as been let. God knows how this was the case if no one could get in touch with them. Its pointless putting properties on rightmove or similar portals if you won't be taking enquiries. Disappointing to say the least.

Sami · 26 October 2023

★★★★★ 1/5

Google

I decided not to go with Chancellors to sell my flat in Slough. I chose another estate agent instead as the other estate agent were far more prepared when they came to visit the property. The other estate agent had info on property prices locally and other properties they were selling (which was info I had asked Chancellors to bring with them, but they didn't). But since then, I have literally been inundated with phone calls and emails. I think I have had at least 10 phone calls to try and get me to go with Chancellors. I have constantly told them not to phone me again, but they still continue to do so and I had another call today. For me this is harassment and highly unprofessional.

Dave · 26 October 2023

★★★★★ 1/5

Google

Worst estate agents I’ve ever had the dis pleasure in dealing with. Don’t answer phones very often when they do they are just useless, no one seems to know anything and still waiting for deposit to be returned after 5 weeks. No communication skills, No customer service I only gave one star as there was no option to put zero. Absolute farce of a company, the head office isn’t any better with promises of someone ringing me back. AWFUL would recommend you stay away from dealing with this place!!!

Zoe · 26 October 2023

★★★★★ 1/5

Google

They had an amazing house I wanted to view but it took them almost 2 weeks to arrange a viewing for me to view the house, I ended up cancelling as they put me off trying to get the house. I had to call endless amount of times, to get them to answer and then they held the viewing over weeks. I dealt with over 10 agencies in the whole month and this was the only One that I really wanted to get the property but unfortunately the agency felt like it would’ve been headache for the next 5 years

A · 26 October 2023

★★★★★ 1/5

Google

I recently had the unfortunate experience of working with Chancellor's agent, Maya, and I must say it was a deeply frustrating and disappointing process. From start to finish, Maya's lack of communication and responsiveness caused significant delays and left me feeling completely in the dark about the progress of our transaction. First and foremost, Maya consistently failed to pick up phone calls. It was nearly impossible to reach her by phone, and when I did manage to get through, she seemed disinterested and rushed. It's incredibly frustrating to entrust a significant matter to an agent who cannot be bothered to answer or return calls promptly. Additionally, Maya's lack of updates and responsiveness was baffling. I sent numerous emails seeking information about the status of our transaction, and more often than not, these emails went unanswered. This lack of communication left me feeling anxious and uncertain about the entire process. One of the fundamental responsibilities of a real estate agent is to keep their clients informed and provide guidance throughout the process. Unfortunately, Maya failed in this regard, and it felt as though she simply did not care about my concerns

Wajiha · 26 October 2023

★★★★★ 1/5

Google

If it was possibly to give a 0 I would. The team at Slough Chancellors have the organisation skills of teenagers(though that's insulting to teens I am sorry) with a lack of care for your time or effort to sell your property. I was asked my availability a few times for viewings(arranging other people to stay at home) then when no viewing happened was told they didn't get confirmation but didn't think it was vital to let me know this at the time, it took hours of calls to find this out. The miscommunication was embarrassing with emails disregarded and even being lied to about contacting past viewers on the property when they hadn't as I was shown call logs showing this(which the past viewer then changed their mind if they would consider buying under the new cost of living crisis). The estate agent bullied me into lowering my price to one which I was not happy with and made it consistently hard to put it back up to one which I was more confident with and from this point I had no trust in him especially when he mentioned he would tell people there were fake interested parties if they did try to offer less than I wanted. I did have a meeting with my estate agent who knew my upset and the stress I had been under due to their poor service only for him to turn up late and then not hold the agreement of being in charge of my viewings from this point. In my time with Chancellors I had under 10 serious viewings within 16 weeks and majority were investors who consistently tried to under my offer price. I am not sure if this is their branch or throughout the Chancellors company but there seems to be no personal touch with generic will worded templates sent for feedback which need clarification or are incorrect due to not having ones which read "property cannot have dogs" so putting alternatives. All in all I would not recommend anyone(even I don't like) using Chancellors, the stress of working with them has left me ill and not wanting to attempt to sell my property again in the near future due to a fear of estate agents. My recommendation if you do go with them is not to go with the 16 week period they initially offer as it has meant I now will probably have to sell at a loss due to the economic climate changing in this time and the little motivation they had to sell being me bad prospects for the future. This was my first time selling a property and it's left a very sour taste in my mouth about the entire industry. If you want to keep your equity stay clear of Chancellors especially if you are a flat owner, the smaller amount of commission it seems doesn't matter to them and realistically you are just another number to add to their list of properties

Alice · 26 October 2023

★★★★★ 1/5

Google

One of the worst estate agents you could ever work with if you are a landlord. Been trying to work with their Slough team for a property i have recently bought. It has a tenant already in it with existing contracts in place with Chancellors. However, no one from Chancellors will bother to transfer the ownership of contract to new landlord causing significant stress to the new landlord off-course but also the sitting tenant. George from their slough office was so unprofessional and even mentioned “since you didn't buy the property from us, we cant help much”. Have sent emails to every resource possible, phoned for last 2 months with no resolution. This is the same i hearing from some of the other landlords who have been dealing with Chancellors lately. Looks like they are not in the best shape right now to offer landlords the service they deserve. Stay away from them! It will save you time and money.

Harsh · 26 October 2023

★★★★★ 5/5

Google

Very pleasant experience working with Chancellors after being let down by another estate agent. I dealt with Adam, who did my valuation. A very professional and knowledgable individual. I felt confident it was all in hand. Thanks Adam. Look forward to doing business again.

Mehrun · 26 October 2022

★★★★★ 5/5

Google

I started my house renting search with different agencies but one of them was Chancellor where I got in touch with Ahsan Ibrar. He was lot helpful and proactive in terms of all the things and within span of two weeks he helped me to get the property on rent. Thanks for your quick service.

Amit · 17 January 2025

★★★★★ 5/5

Trustpilot

For many years I have always received…

For many years I have always received excellent service from the teams at Chancellors

Mr · 18 March 2026

★★★★★ 5/5

Google

One of best experience while dealing from property search, viewings thanks to Manvir and Maria.. would always recommend for purchasing the property

Sudarshan · 7 August 2025

★★★★★ 5/5

Google

Klaudia was fantastic in all my dealings with her, made the process of househunting an easy comfortable experience, would highly recommend her expertise

Sid · 28 April 2024

★★★★★ 5/5

Google

Maya was very helpful in going through the formalities to sign off the property. Also she explained the steps clearly so that i can make an informed decision on various topics.

Viswanath · 26 October 2023

★★★★★ 5/5

Trustpilot

Jordan you are a star

Margaret · 14 May 2026

★★★★★ 1/5

Trustpilot

Really poor rental service

Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.

Jonathan · 25 August 2026

★★★★★ 5/5

Trustpilot

I was really well looked after by…

I was really well looked after by Shannon Corrigan & Chris Appelboom!

Remi · 18 March 2026

★★★★★ 5/5

Trustpilot

Great service

A great service being provided by Rosie, nothing too much trouble!

Anonymous · 18 March 2026

★★★★★ 5/5

Trustpilot

Positive Feedback, Maintenance Case 06920153

I would like to provide positive feedback regarding Grace Betts’ support in relation to maintenance case 06920153.

Mark · 22 January 2026

★★★★★ 5/5

Trustpilot

Excellent service

I am very pleased with Chelsey as a landlord. They are highly responsive, friendly and professional. Always responds to my emails swiftly and clearly. I would recommend Chancellors to anyone.

Silvy · 22 September 2025

★★★★★ 5/5

Google

Jason Miller was amazing and so helpful on my first phone call! This would be my first property and he helped so much. Had such an amazing first experience and a true testament of what amazing customer service looks like.

Sarah · 26 October 2022