Trusted Agent profile · Skipton
★★★★★
752 reviews across 3 platforms
1 High Street, Skipton, BD23 1AJ, BD23 1AJ
Hunters's office in Skipton, at 1 High Street, is rated 2.8 out of 5 across 752 reviews on three platforms, including 135 Google reviews rated 4.8.
Every review we hold for the Skipton office, from every platform, shown as written. First names only.
5/5
GoogleI’ve had a great experience letting my first rental property with Hunters Skipton. They’ve been friendly, personable, and clear in explaining every step of the process, which really put me at ease as a first-time landlord. Their communication has been excellent, quick responses and genuinely helpful guidance throughout. Highly recommend.
Thank you Euan for you review. We are looking forward to managing the property on your behalf.
5/5
TrustpilotJamie at Hunters -South West
Jamie is absolutely brilliant at his job. I could not recommend him more! I choose Jamie from a selection of other agents. He is enthusiastic, knowledgeable and very easy to communicate with. Always willing to pick up the phone and call me to update me on the sale. Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone! Thank you Jamie
1/5
TrustpilotI would completely recommend avoiding…
I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.
1/5
TrustpilotSales progression team lied and not very professional.
We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.
5/5
GoogleWe recently sold our home with Hunters, Skipton. We were exceptionally impressed - Andrew and his team are true professionals. Firstly, Andrew thought so highly of our house and given it was a unique renovation other agents had failed to see it’s true value. Andrew is extremely knowledgable and experienced; this really showed in his proposals, and proven when he secured an offer at the level he’d valued the property at. The technology that Hunters use for virtual viewings is fantastic and means that only extremely interested buyers come to view the property. Andrew secured our offer in under a week - and we didn’t have numerous ‘half interested’ viewers to prepare for. Finally the broader team were very responsive and highly professional throughout. We can’t recommend Hunters highly enough - thank you again to the team for a fantastic experience and phenomenal sale.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Elizabeth & Jonathan. Your property was so well presented it did make our job so much easier. Such kind words and we are delighted to get such a great result for you. We have been instucted to sell next door on the back of our success selling your property. Good luck with the next project.
1/5
TrustpilotAgent Harj was full of fake promises
Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!
5/5
GoogleI have just moved into my new home. It took much less time then I had originally anticipated. The service I received from the estate agents was first class. My contact there was Andrew, everything went as per the original plan. The only problem for me is that on my first day in the property it has rained all day!? I would like to congratulate and thank everyone at Hunters especially Andrew. Well done and thank you John Hirst
It rarely rains in Yorkshire John! Thanks for your review, I am sure you will love your stunning new home.
1/5
TrustpilotRefused due to having children, unlawful discrimination
Contacted this agency regarding a view of 3-bedroom house. The advertisement contained no restrictions regarding families with children. During the phone call, the first question asked was whether we have children. Once this was confirmed, we were immediately refused solely on that basis. I asked several times why this restriction was not stated in the advertisement, but I received no explanation or answer. Refusing access to rented accommodation because a family has children constitutes unlawful discrimination under the Equality Act 2010. Letting agents are legally required to comply with this legislation, regardless of landlord preference. This experience raises serious concerns about the agency’s compliance with UK equality law. I am sharing this publicly so other families are aware.
1/5
TrustpilotBad communication
I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.
1/5
TrustpilotPathetic estate agency
Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!
5/5
TrustpilotValuation and extension options - excellent service
We contacted Hunters to explore our property options, particularly around extending our home, and to better understand both current and future values. From the outset, the service we received was exceptional. Adam visited our property with genuine interest and took the time to understand how we currently use the space and how we hope to use it in the future. His thoughtful suggestions opened our eyes to possibilities we hadn’t considered, creative yet cost‑effective ideas that could give us the extra space we’ve been craving. What impressed us most was Adam’s honesty and depth of knowledge. He provided clear insight into the current market value as well as the property’s potential, even highlighting grants we might be eligible for. His advice helped us think far beyond our initial plan and gave us confidence in the decisions ahead. Hunters have proven themselves to be true experts in their field, professional, approachable, and genuinely invested in their clients. Adam, in particular, deserves recognition for helping us picture the full potential of our home and for giving us so much to consider. We would not hesitate to recommend Hunters, and if we ever decide to sell, they will be our first choice of agent.
1/5
TrustpilotVery unprofessional and rude agents
Very unprofessional and rude agents. They repeatedly called me while I was at work, and when I finally got back to them, they booked a viewing for the next day and told me to meet outside the property at the scheduled time. When I arrived and called their office, they initially lied, saying they would sort it out and call me back. After waiting 20 minutes with no update, I called again, only for them to blame me for going without having received an email confirmation, instead of acknowledging that their agent cancelled the appointment without notifying me. Overall, very unprofessional.
1/5
TrustpilotAppalling group of folks!
Appalling group of folks! This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!
5/5
GoogleHunters provided an excellent and efficient service with regard to both selling my former home and finding me a new house. The whole team were friendly and courteous, and they made the process as streamlined as possible. The 360 degree Virtual Tour was an unexpected bonus and very helpful with both properties.
Thank again for the business Joyce, and your review. We really enjoyed working with you on both your sale and finding you your next property. I know we will see you around town, and look forward to our next chat.
5/5
GoogleMoved in my house a couple months ago and Hunters has been nothing but helpful. Any issues I’ve had I simply emailed and Eleanor was always there to help and answer and questions or concerns I had. I recommend Hunters very much, they’ve made my life a lot less stressful.
Thank you Lewis on behalf of The Team. We pride ourselves on response times on emails and call backs. It goes without saying that the quicker we can deal with a maintenance or paperwork issue the smoother for all concerned. Thanks again for taking the time to review.
1/5
TrustpilotCriminals
Misrepresentation, poor service, property management and unlawful practice Unlawful terms in the tenancy agreements, do not uphold their mutual terms as the agent, assume consent to access outside of tenants availability and threaten to break in unlawfully. Have done repairs in house that have caused injury and condition of rental has damaged tenant belongings, mould not disclosed, just covered up to blame tenant later when we leave, constantly asking for access and putting employment at risk but accuse tenant of breach when asked for compensation as in the tenancy agreement . Barely manage property unless theyve been reminded something important has expired. Estate agent happy to make threats to break and enter without legal knowledge, on behalf of a company that is owned by another agent that is well known for illegal practice, unsure if landlords know the legality of the contracts they've signed with Hunters without knowing and checking whether the terms are legal and lawful. Convinced they will be attempting to take money from the deposit as a form of ponzy scheme that pays for more unsafe repairs in propertys, check your doors, lights bulbs and curtain rails dont fall on your child's head, and if the property sets on fire Hunters will deny any accountability, so I doubt they will have integrity in the case of death and if you lose your job because of them they'll kick you out after breaking in (illegally) to make it possible to kick you out. Staff cant cope with reading lots of words in a row, so they don't acknowledge or respond to complaint and the staff will reframe anything you say or do in their favour anyway. Eve's review confirms our experience, its almost the same. They will evict if you ask them to ensure your home is safe and to uphold their mutual terms of the tenancy, they do not follow the eviction to repossession procedure lawfully and expect you to agree to hand the keys back by the notice period they decide at random without serving recorded notice and further violating access law. Using commercial laws for residential properties hoping noone will notice and they will not be accountable when the landlord is in court at their own expense.
5/5
GoogleWe recently sold our house through Hunters in Skipton and were delighted with their performance throughout the process.They kept us fully informed of developments at every stage and we felt that they always acted in our best interests.The sale was,we believe,greatly assisted by the excellent local knowledge of both Andrew and Melanie of Gargrave,where the house was located.Also,the Hunters 360 virtual reality tour which they produced was most helpful in familiarising potential purchasers with the property.We would thoroughly recommend the company to anyone for their comprehensive but consistently friendly and helpful approach. Robert and Bernice Fletcher September 2024
Wow thank you Robert & Bernice for such a comprehensive review. We hope to still see you on your visits to Gargrave and Skipton.
5/5
GoogleWe recently sold our house through Hunters in Skipton and were delighted with their performance throughout the process.They kept us fully informed of developments at every stage and we felt that they always acted in our best interests.The sale was,we believe,greatly assisted by the excellent local knowledge of both Andrew and Melanie of Gargrave,where the house was located.Also,the Hunters 360 virtual reality tour which they produced was most helpful in familiarising potential purchasers with the property.We would thoroughly recommend the company to anyone for their comprehensive but consistently friendly and helpful approach. Robert and Bernice Fletcher September 2024
Wow thank you Robert & Bernice for such a comprehensive review. We hope to still see you on your visits to Gargrave and Skipton.
5/5
GoogleThis was the third time we had dealt with Hunters - once to buy and twice to sell. Each time they exceeded expectations, from the initial meeting to completion. Andrew has a clear understanding of the local market which is reflected in his valuations and by providing the 360 virtual reality tour the property is shown at its very best. Melanie provided prompt viewing feedback which was much appreciated. Support with any concerns was promptly addressed. Thank you to the team for their professional help, advice, support and excellent communication at what can be a stressful time.
A hat trick.....thank you Heather. We really appreciate the business. Likely it will be the last time given you have moved out of the area but you never know, The Yorkshire Dales is never forgotten. All the very Best.
5/5
GoogleIt’s been an absolute pleasure selling our house with Hunters Skipton. Andrew and all the team are honest, professional and really approachable. From the initial valuation, right through to successful completion, they have made the whole process so simple and straightforward. Their local market knowledge and expert advice have been invaluable in helping us to sell our home quickly and efficiently. Their marketing of the property, in particular the 360 tour technology, was fantastic and really helped to bring in potential buyers. I would have no hesitation in recommending Hunters Skipton to anyone selling their property in the area. A truly 5 star service. Thanks again for all your help.
Wow thank you so much Laura & Frank for your lovely review. All the very best to you and the little one in your new country.
5/5
GoogleExcellent job done on the sale of our house by Hunters, Skipton. Andrew is a skilled professional who knows how to conduct a successful transaction, and the service from the team throughout was smooth and efficient. Marketing was slick, and we were particularly impressed by the 3D Virtual Tour, which we believe to have been instrumental in achieving the price we did. Stellar service all round! Would definitely recommend!
Thank you very much indeed Mr H. It was a pleasure working with you all be it we never actually spoke face to face due to your lock-down in another country. Just goes to show what can be acheived in these difficult times.
1/5
TrustpilotAbsolute s#*t show
Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!
5/5
GoogleMoved in my house a couple months ago and Hunters has been nothing but helpful. Any issues I’ve had I simply emailed and Eleanor was always there to help and answer and questions or concerns I had. I recommend Hunters very much, they’ve made my life a lot less stressful.
Thank you Lewis on behalf of The Team. We pride ourselves on response times on emails and call backs. It goes without saying that the quicker we can deal with a maintenance or paperwork issue the smoother for all concerned. Thanks again for taking the time to review.
1/5
Trustpilotso bad discriminated by this company…
so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them
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