Hunters Skipton reviews

★★★★★ 1/5

Trustpilot

Invasion of privacy-HUNTERS LETTING AGENTS IN TRING-why not answering e mails matters

HUNTERS LETTING AGENTS IN TRING Thinking of renting via Hunters in Tring? My experience is very poor, at the moment they are not even replying to my e mails. Have had lots of problems with hot water etc, but my Xmas has been ruined by landlord taking it upon themselves to enter my home, poke around, opening cupboards etc, comment on water heater left on, all whilst I am away, under the pretext of a non essential repair that has been outstanding for 4 months at least. Hunters seem to think this is all ok, no reply to any of my e mails (nothing new there), for the last 4 days. I think this is really irresponsible behaviour by a letting agent as this feels like an invasion of privacy, am struggling to get early flight home to try to stop this from happening. I think there are good reasons why Hunters don't actively have a trust pilot account, on reading the reviews that is understandable.

Julie · 28 December 2024

★★★★★ 5/5

Google

We had a thoroughly positive experience. Service was friendly and helpful at all times. Andrew was very knowledgeable about local housing market conditions. He gave a valuation which exceeded our expectations and yet resulted in a good offer on the asking price within a few days. The 360 degree Virtual Reality Viewing Tour was amazing and we feel really contributed to the quick turnaround. We recommend Hunters whole-heartedly. David & Lorraine Hodgson

David · 11 October 2023

★★★★★ 1/5

Trustpilot

Enquired about a property

Enquired about a property. Travelled a round trip of 10 hours to view said property. Landlord accepted application but needed to contact freeholder to seek permission to let. Original chap I was dealing with was superb, but he went on leave. Hunters then left me sat for a week without communication, and let to someone else during that period. Absolutely infuriating waste of time and effort and an appalling way to treat a potential customer. Don't go near them.

Paul · 8 May 2026

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional" My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns. Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities. Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately. Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility. Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family. Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves. Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 1/5

Google

It is with regret that we write such a damning review but we have been treated carelessly by Hunters, particularly by ‘Rory’. Due to his sloppy handling of our share of a tenant’s deposit we had to borrow money to make our first mortgage repayment (alongside petrol and child care). Our landlord instructed Hunters to release our money on the 2nd of August. It took 2 days for Hunters to acknowledge this (at least for this blunder they had the decency to apologise). However, after waiting patiently for the usual 3-5 working days for the deposit (though with previous agencies it never took more than 2) we politely contacted Hunters on the 10th as we’d heard nothing. This was where Rory lied about having contacted the Deposit Protection Scheme (who coincidentally contacted us for the first time the following day). Had he admitted to forgetting us and for not checking his emails, that would have been fine. Instead he got defensive and rude and had the audacity to accuse us of being rude. He said it’d be with us by Friday, it wasn’t with us until the following Tuesday- ANOTHER 6 days in total for us to finally receive the deposit. Perhaps measly tenants do not warrant the same treatment as home buyers/owners. I know in my line of work, acknowledging emails within 24hrs is a basic e.g. of professionalism. Rory was told this in our phone call; “good for us” he callously remarked. *Insert trite BS response here:*

J.G.S · 23 November 2022

★★★★★ 1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem. Hopefully they won't charge them for a wet room!!!

Tony · 5 April 2026

★★★★★ 5/5

Trustpilot

I have been struggling for months to…

I have been struggling for months to find a decent flat to rent. I tried several letting agents, but none of them could find a suitable place for me. However, I finally found Hunters Letting Agents, and I want to thank Amy for guiding me through all the necessary steps to secure my flat. I would highly recommend Hunter Letting Agents to anyone in search of a rental property.

Nigel · 1 April 2025

★★★★★ 5/5

Google

Andrew Proctor and his team did a great job selling my property. The photos were great, especially the virtual reality feature where you could walk around the house viewing it from anywhere in the world. The property was a bit quirky, but they worked hard to get all the answers to the buyers' queries which led to an offer and sale at the asking price. Well done Hunters!

Dirk · 11 October 2023

★★★★★ 1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman. Frankly, I'd be happy with getting the cost of some filler from them and doing it myself. Companies need to be held responsible for damage - they cannot be let off with an "oopsie, my bad".

James · 15 March 2026

★★★★★ 5/5

Google

Great team, all professional, helpful and friendly. From the valuation, marketing pack, sale and through to completion Andrew and his team were very efficient and customer focused. We were particularly impressed with the 360 Virtual Reality tour. We would not hesitate to use Hunters in Skipton again.

Julie · 11 October 2024

★★★★★ 5/5

Google

We have recently sold our house and purchased our next home, both the selling and the buying was managed by hunters our local agent. The whole process was fantastic, they were at the end of the phone, helpful and constructive. I could pop into the office and speak to them face to face. They got back to me chased things up for me, and gave me any advice that i needed. The 360 virtual tour on the particulars was brilliant 👏. I would recommend them to anyone.

Janet · 1 May 2025

★★★★★ 5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience. What really stood out was Gary's communication - he kept me informed at all times, promptly answered questions and made what could have been a stressful experience feel smooth and manageable.

Janet · 26 March 2026

★★★★★ 1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!

Darren · 14 September 2026

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 5/5

Google

Thank you very much for helping us sell our Skipton property, and we were very pleased with the professional help and support given throughout the process of sale

Richard · 11 July 2026

★★★★★ 5/5

Google

Andy and the team were absolutely brilliant in helping us with the sale of our property. We took out the 360 virtual viewing tour which was a really neat piece of kit and fully allowed potential buyers to really see what they were getting in the property. A really good selling tool and a definite recommendation from me! Andy was always helpful, responsive and professional and we couldn’t fault them. Will definitely use again in the future. Thank you!PositiveResponsiveness, Quality, Professionalism

Lucy · 23 November 2021

★★★★★ 5/5

Google

Andrew, Melanie and the team were fantastic when we appointed them in relation to our sale. They did a superb job getting our property on the market quickly, they helped generate a lot of interest and ultimately secured a great price for a totally pain-free sale. We were also lucky enough to purchase our property through them as well and they were equally brilliant to deal with on that side. No matter was too trivial and they were always on hand with friendly help and advice. We found the 360 virtual tour especially valuable when looking at the property and even used it after a sale was agreed to help plan some initial renovations.

Matthew · 23 November 2021

★★★★★ 5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

★★★★★ 1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

★★★★★ 5/5

Trustpilot

Expert advice! - Thank you Tom Moorhouse!

Expert advice! The lovely Tom Moorhouse came to value our house on 22/08/2026. He gave sound, candid advice which my husband and I are extremely appreciative of. Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.

Erica · 24 August 2026

★★★★★ 1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

★★★★★ 1/5

Trustpilot

Avoid This Agency

Avoid This Agency, Completely Fraudulent and Untrustworthy If I could give zero stars, I would. I rented my property through this agency as a family home, but they have illegally turned it into an unlicensed HMO without my consent. Despite repeated promises from their agent Preeti that an HMO licence would be obtained, it never was. My rent has not been paid for over amThree months, and my calls and messages are now being ignored. The tenants contact me directly because the agents refuse to take responsibility. I was told I would be reimbursed for repair costs, I provided all invoices, but not a single penny has been repaid. The condition of my property now is appalling compared to how it was handed over. I have photos showing the before and after, it’s heartbreaking. After losing my father suddenly last year, this house held many memories, all of which have been completely destroyed by their negligence and deceit. Do not trust this company with your property. They are dishonest, unprofessional, and exploit landlords. I strongly urge others to stay away, they will promise everything and deliver nothing.

Umer · 5 January 2026