Dale Eddison reviews

★★★★★ 5/5

Trustpilot

5 Star Service - Roxy & Hardisty

Roxy thank you so so much for all your help in selling our property! We was actually on the market last year with another agency and got no viewings and within 10 days Roxy has done viewings and sold our property, I’d really recommend Roxy & Hardisty when either choosing to buy a house or sell. Roxy was so lovely to speak to and kept us updated at all times. Roxy and Hardisty have done more for us than the other agents could ever and we would highly recommend! Thank you Roxy & Hardisty x

Joely · 27 May 2026

★★★★★ 5/5

Trustpilot

No waiting around!

I recently purchased a house that was being marketed by Hardisty. The viewing was promptly arranged and done by someone who was knowledgable about the area, and enthusiastic about the house (a stark contrast to some other agents), I made an offer and received a call back a few hours later from Jack Barry with the offer accepted. I then had documents to send and checks to go through and Jack was super quick in replying at each stage and confirmed everything, exactly what you want when something like this is at stake. Highly recommended.

Liam · 19 May 2026

★★★★★ 5/5

Trustpilot

Our Go‑To Estate Agent - Highly Recommended

We’ve had a really great experience with everyone at Hardisty’s, particularly Chloe, Luke and Danny. They have helped us with three property sales over the past four months and are currently dealing with another two for us. This is by far the best experience I’ve had with an estate agent. Communication has been excellent throughout, keeping us regularly updated, chasing solicitors, and acting as a strong bridge between seller and buyer. We also had an offer accepted on one of the properties within just two days. We couldn’t have asked for a better service and I probably will only use Hardisty's in the future.

Nettie · 6 May 2026

★★★★★ 5/5

Trustpilot

Hardistys Estate agents …

I have used Hardistys both for previous property sales and lets. They have always provided a great professional service. We have just sold a property in Horsforth (after 2 previous buyers pulled out). I would like to especially thank Luke who has worked extremely hard for us from day one. Thank you.....and also Roxy who has kept us up to date with progression of sale without us having to chase. Communication and updates are key for sellers as it can be an incredibly stressful process and Hardisty have been great at this as well as the overall property sale service they provide.

Irene · 2 April 2026

★★★★★ 5/5

Trustpilot

Excellent communication and support

Hardisty took over the sale of our onward house in the middle of the process and as a result we had much more clarity about what was going on. In particular, we would like to thank Chloe for her hard work on the sale. She is professional, calm, efficient, and friendly. Her comms were spot on and really helped us during difficult points in the chain. Thank you!

Ivey · 23 April 2026

★★★★★ 5/5

Trustpilot

first time buyer

As a first time buyer things can be very overwhelming and confusing especially if things arent going to plan. Ben who was helping us through was so patient with us and explained everything step by step and made sure we always knew to contact him if we have any queries. Overall made the process that bit less stressful

Sharon · 2 June 2026

★★★★★ 5/5

Trustpilot

Concierge service

From start to finish, the team at Hardisty kept me informed, provided advice, and assurances at each different step of the sale process. The handovers between different team members were seamless and always personalised. In three words: professional, personal, proficient service. Thank you to everyone involved in the sale process, from the evaluation through to completion.

Alejandro · 5 May 2026

★★★★★ 5/5

Trustpilot

The whole team at Hardisty have been…

The whole team at Hardisty have been great during our buying process. Due to the property being empty we ended up having about 4 viewings which was never a problem. Special thanks to Lehila who was very professional, prompt to respond, and brilliant at communicating between all parties to ensure a smooth transaction

Rosie · 28 April 2026

★★★★★ 5/5

Trustpilot

Roxy was absolutely amazing throughout…

Roxy was absolutely amazing throughout the entire process of buying our first home, super responsive and always so friendly and happy to help. Went above and beyond what you would expect from the sellers estate agent and during what is inevitably a stressful time this made all the difference to us.

Rhi · 13 May 2026

★★★★★ 1/5

Google

Although Dale Eddison were enthusiastic about selling my house and it did sell for the asking price, I feel that the service once I was on their books didn't live up to expectations. Gemma in the Skipton office was a great asset to the team and was lovely, both on the phone and face to face and I feel deserves recognition. I was also very impressed with the photos that were taken of my house. Helen also seemed to completely 'get' my house and the fact that it had been adapted for wheelchair access and the buyers that needed targeting. Here are some examples of my more negative experiences: Initially I had a buyer for my house through Dale Eddison before it went live on the market, but had to put it on the market when they were no longer in a position to proceed. Once I had decided to put on the market it took days of chasing to get it live. The house was going to be empty the following week and I was keen to get viewings booked in before this happened. There was no urgency and when it did go on, errors in the listing meant it didn't come up in the correct search criteria which slowed it down more. I only had a few viewings, but chose to do these myself in order to get people to view quicker. Viewings by the state agents would have been a week later when my house would be empty. When calling the office it went to answer machine most of the time. I would leave messages never got a reply to these messages. In the end I stopped leaving messages and I just kept ringing until someone picked up. The people who bought my house said on the second viewing that they would be putting an offer in first thing the next day. I didn't get a call the next day from the estate agents, I was worried as I thought the estate agents would call as soon as the buyers had called. In the end I called just before they closed. I was told that an asking price offer had been put in earlier that day (the buyers told me they had called first thing) and my original buyers were now also in a position to proceed, yet I had to call to find out 7 hours later. My poor buyers were left worrying all day if I would accept their offer. When I needed a copy of the EPC, I emailed my sales negotiator. It took a week for her to get back to me despite emails and calls, she even emailed to let me know she would send it as soon as she could. I ended up popping into the office where Gemma emailed it straight away, days before the negotiator got back to me with a copy, a task that would have taken seconds. I wanted to keep a close eye on how the sale was progressing, especially as the previous buyers dragged their feet. I had to chase and although I was told Dale Eddison were keeping a close eye on things updates didn't happen and I had to chase them lots. Every sale in the chain was through Dale Eddison. I would chase weekly but it could be weeks before I got a response.

Sharon · 26 August 2025

★★★★★ 5/5

Trustpilot

House Sale Horsforth Branch

House went on sale with Hardisty in January, over the process this was all very smooth, Ben and the team at the Horsforth Branch communicated well with us throughout the time the property was on the market and always positive, we had lots of viewing and had a buyer by end of March.

Danielle · 2 April 2026

★★★★★ 5/5

Trustpilot

I would like to thank Ben for all his…

I would like to thank Ben for all his help with selling my house, by firstly explaining the process to keeping me updated of the progression of the sell. I look forward to lehila taking over for the final part of the property sale

Philip · 27 May 2026

★★★★★ 5/5

Trustpilot

I bought my house through Hardisty and they were great.

I bought my house through Hardisty and Lehila was my point of conveyancing contact. She was absolutely brilliant. I got regular updates, returned my calls and always patiently explained everything to me. I had four chains and the whole process was quite smooth and faster than I expected. Everything from their part was absolutely brilliant, especially Lehila.

Tom · 13 February 2026

★★★★★ 5/5

Trustpilot

Property Preparation

Dale Eddison Skipton branch have done a great job of preparing our house for sale. From the initial valuation with Joe, which was very helpful and informative, we were then handed over to Gemma who did a fantastic job of coordinating and delivering the sales material with Katie for our house sale. Gemma kept us fully updated on what was happening, was very efficient and helpful, and made the process very easy for us.

DW · 4 September 2025

★★★★★ 5/5

Trustpilot

Ben was great helped us buy our first…

Ben at Leeds Hardisty was great, helped us buy our first home. We could contact him whenever with questions and updates nothing was too much trouble. The process has been smooth and we feel in the right hands moving forward processing our house buy.

Grace · 30 April 2026

★★★★★ 5/5

Trustpilot

Thank you! …

Big shout out to Roxy who helped with our Hardisty house purchase - she kept in contact with us and both solicitors - maintained positivity throughout even when we got worried - would recommend Hardisty - Roxy and the team in Horsforth - couldn’t have done it with out you thanks a million

Esther · 16 February 2026

★★★★★ 5/5

Trustpilot

Chloe was excellent

Chloe was excellent. Kept me up to date on the process and was always willing to sort out anything in what was a long drawn out sale. I would certainly recommend using her for the sale of property in the area.

David · 19 May 2026

★★★★★ 5/5

Trustpilot

Chloe at Horsforth was brilliant

I recently purchased a house through Hardisty, and Chloe in the Horsforth Branch was amazing, she chased up my useless solicitors all the time and really pushed things along for everyone involved. She is a credit to the company

Ms · 2 June 2026

★★★★★ 5/5

Google

Thank you Chloe and team for your brilliant service with selling a house for us recently. Your expertise, professionalism and always being friendly and eager to help made the process much easier for me and my family. Much appreciated! Would definitely recommmend! Many thanks Chloe, Janet Houston & family

Janet · 16 March 2026

★★★★★ 5/5

Trustpilot

Completion of sale

We have recently completed a sale with Hardisty and the service was brilliant. Lehila was always available when we needed her and kept us informed at all times of the progress of the chain. I would definitely use Hardisty in the future and can't thank them enough for their help throughout the process.

Emmaleigh · 21 January 2026

★★★★★ 5/5

Google

We recently used Dale Eddison to sell our home ( which they did in 6 days) I chose them as they were very on the ball immediately from the moment I got in contact. We had a very positive experience, special mention to Joe and Gemma, thank you so much for all your help, would definitely recommend.

Eleanor · 26 November 2025

★★★★★ 5/5

Trustpilot

Great staff

The staff, in particular Jack Barry have been really fast and detailed in the information they have delivered, as well as really moving the early stages of the purchasing of a property on quickly.

Matty · 27 May 2026

★★★★★ 5/5

Trustpilot

Lehila was fantastic!

Lehila was fantastic in helping our sale and buy progress as quickly as possible. She kept in touch weekly with ourselves and our buyers, keeping everyone in the loop. She was extremely professional and worked with all parties to ensure a smooth transaction.

Zoe · 18 February 2026

★★★★★ 5/5

Trustpilot

Jack Barry has been excellent

Jack Barry has been excellent. He has consistently given me feedback on viewings at our property, and now we have accepted an offer. Very pleased with the service.

Ben · 28 May 2026