Belvoir Skipton reviews

★★★★★ 1/5

Google

The slowest office on the planet. Take literally weeks to get back to you. We've been looking for a new house since February (two months) and no luck thanks to them. At their viewings, expect 10 other couples to show up in your time slot, and have 0 chance to look around, everyone gets a minute and a half. I can't count on one hand how many times I called them about pets (they always put no pets, then turns out thats not true), and had to chase them because at the end of the day, next day, nothing. Im still waiting for a call for a viewing two weeks ago where a guy was gonna call me back about a slot saturday lunch.

Edith · 10 February 2024

★★★★★ 5/5

Google

The team at Belvoir Skipton have been brilliant from first contact. Friendly, professional and efficient. Would definitely recommend.

Lindsay · 2 October 2024

★★★★★ 1/5

Google

Tread with caution: The last agent I reviewed provided a 5 star service BUT this is by far my worst experience of renting. Rude staff. Expect to wait over 2 weeks when you report an urgent problem. And the attitude of 'it's not your house so get on with it' was the parting shot on my last telephone call. The system seems to be that a job is raised but then you hear nothing & the lack of customer service afterwards makes every phone call stressful/unproductive. Dire.

Ben · 1 January 2024

★★★★★ 1/5

Google

Beware of this agency. They may treat landlords well, but certainly not tenants. When you report an urgent problem, do not count on a quick response. It's very possible that I just came across a stingy owner. This does not change the fact that they should not protect landlords who do not care about the health of a tenant who lives in a house where water is pouring down the walls and mold is growing literally everywhere. They don't even bother to give back the overpaid rent, you have to ask for your money. Not to mention the deposit, which I have been waiting for for over a month. I highly do not recommend it. Unfortunately googe does not have option to reply but I can't leave it without comment. Dear Daniel, I have to deny your words because they are not true. The problem with dampness began before the winter period. With stronger rain, water dripped from the walls. The first worker was probably paid by you to lie about the root of the dampness. As I continued to insist, you sent a decent builder who was horrified to see black mould in every corner. He confirmed that the house is for general renovation, requires a new roof and protection of the walls. Admitted that using a dehumidifier is useless in this case. This is not the lack of heating, which was turned on very often anyway. Otherwise without heating on and at least two extra jumpers, you could freeze in this house. And in response from, in your opinion, generous owners, I heard that now is not the time to do anything. I just wondering how many tenants before me have been treated this way renting this house. Now, when I moved out landlords decorating house to make it looks nice again, and want to use my deposit to clean after all this work. Ridiculous. Over the years of using various rental agencies, I have never encountered such treatment and never have had problems with getting deposit back. You're using my deposit but you have no documents or invoices for anything. Regards.

Justyna · 1 January 2024

★★★★★ 5/5

Google

Excellent service throughout our 6 months tenancy. Daniel and the team totally professional and Cara on the front desk brilliant

David · 5 May 2024

★★★★★ 5/5

Direct reviews

I am a fairly new tenant of Belvoir, and recently having bit off considerably more than I could chew, contacted them on a Saturday morning in desperation because I had a large item of furniture wedged on the stairs! Hayley offered advice and ultimately assistance to help me move the thing when leaving the office! I was then called back and offered the assistance of Peter who had just popped into the office (lucky old me!). He called round and made short work of my uncooperative furniture, with order restored. Belvoir I stress is not in the furniture removal business, but they knew my circumstances and came in like the cavalry! Heartfelt thanks to Peter, -and to Hayley for finding solutions!

Linda · 13 October 2021

★★★★★ 5/5

Direct reviews

We have been more than satisfied with the manner in which Belvoir Skipton have dealt with us in connection with our recent move. They kept us in the picture as far as prospective viewing dates were concerned and processed our tenancy application in a timely and professional manner. Since we moved into the property a number of matters have arisen that have and in some cases, still do, need attention (mainly due to it being a recently renovated building). Whenever we have brought these matters to the attention of Charli and Daniel at Belvoir they have immediately chased up the appropriate agencies, sometimes on numerous occasions and things are gradually being sorted out. They have encouraged us to continue to liaise with them until we are completely happy that what needs doing has been done to our complete satisfaction. We would certainly recommend Belvoir should anyone ask our opinion with regard to their customer services.

Michael · 7 September 2021

★★★★★ 5/5

Direct reviews

We've had an excellent experience with the Skipton Belvoir team - they knew we were looking for a furnished place and reached out to us with a property they thought we might be interested in (this has never happened with any other letting agency we've used, and we so appreciated this). We ended up getting the property and couldn't be happier. Every person we spoke to/emailed was really helpful and friendly, I felt as though they went above and beyond in assisting us in getting the property. We're so happy with the service you all provided. Thank you so much!

Mehgan · 12 August 2021

★★★★★ 5/5

Direct reviews

I do not do reviews, but sadly in this day and age they are seem to be a necessary tool for business. Given a comparison situation, I have decided to make an exception. It has been a much needed breath of fresh air to deal with Belvoir Skipton, who achieve excellence in service by 'doing', rather than pompous big noting marketing and poor incompetent service delivery. As I said; a comparison... Many thanks to Daniel and the team. To Charli and Hayley for their warm and kindness whilst maintaining all professional standards, and to Christian and Kevin for same. Thank-you Kevin for your patience in advising on a technical issue, that made no sense to me, and resolving it promptly! A pleasure to be in North Yorkshire, where the air is much purer......

Linda · 6 August 2021

★★★★★ 5/5

Direct reviews

I have to say Belvoir Skipton have been an absolute pleasure to deal with this past year! Their customer service has been second to none. They dealt with any issues promptly and have been totally amazing!! I???ve dealt with lots of agents in my time and you guys have been the best ever!! 5* service ????

Angela · 22 November 2023

★★★★★ 5/5

Google

Excellent service as usual used Belvoir before to move to Skipton. Seamless organisation and professional throughout. Its a difficult time moving but Belvoir handled everything so thank you to all the team especially Charli and Daniel . Would use Belvoir every timePositiveResponsiveness, Professionalism

John · 1 January 2022

★★★★★ 5/5

Google

Having had an awful experience renting in London previously, my partner and I felt very nervous coming to Belvoir to search for rental houses... These guys have showed us how easy and straightforward renting can be, and I cannot recommend them enough. They were extremely helpful and responsive throughout, and even got the keys to us half an hour past closing time as we were stuck in traffic. They made the usual stresses of moving very very minimal, and I would like to thank Charli, Hayley, and Daniel for everything they did for us. Edit: one thing I forgot to mention is we have obviously just moved in during a pandemic! This didn't seem to affect our experience at all, it was brilliant!PositiveResponsiveness, Professionalism

Sarah · 1 January 2021

★★★★★ 5/5

Google

Charli and Christian were SO helpful and accommodating. I needed to move within days for a new job and they sorted everything and even transferred over bills - literally couldn’t ask for more. As a first time renter they were incredibly helpful, and always a phone call away. I couldn’t recommend enough they are SO nice. I told them what I wanted and they were honest about what I would and wouldn’t like, I actually signed a contract without viewing the property from their expert opinions. 10/10PositiveResponsiveness, Quality, Professionalism, Value

Ellie · 1 January 2021

★★★★★ 5/5

Google

We have just had very good service from Belvoir . A long term tenant left recently and Belvoir have been really helpful in arranging Contractors and advertising for and gaining a new tenant. Daniel was very helpful with the overview of rental demand and trends. The maintenance team arranged Contractors for a refurbishment in very good time, especially as we were in the second lockdown. The Inventory was the best I have ever had from an Agent, with very clear description and loads of images. On the day the new Tenancy started I received the emailed rental statement for the first month. Very efficient. Belvoir also dealt with meter readings, energy suppliers and Council tax. This was great and not something that I remember previous agents doing for us! All in all a top service.PositiveProfessionalism

Chris · 1 January 2021

★★★★★ 5/5

Google

A very professional team, From the Lady that showed me around the property to all the office staff.They where helpful with advice and solved any problems I had with meeting the owners and any hiccups with the paperwork concerning the rental off the property. They are a highly motivated Team

Mark · 6 December 2025

★★★★★ 5/5

Google

Recently used the team at Skipton to move into my new rental property. Everything was done professionally and efficiently. The online document signing tool was very handy. Also I had an issue at the property on the weekend I moved in and it was resolved the following day after I had reported it. Very happy with the quick resolution to my issue and my experience has been nothing but a positive one.PositiveResponsiveness, Professionalism

Simon · 1 January 2022

★★★★★ 5/5

Google

Belvoir are excellent; providing good communication, professional and pleasant staff and responding to enquiries promptly. All ‘snagging’ in the house has been dealt with by good tradespeople. This is our second time renting with Belvoir and on both occasions they have exceeded expectations. 😊 …

Diane · 23 January 2025

★★★★★ 5/5

Google

We are professional landlords and find the staff at Skipton very professional and helpful when handling our portfolio

Paul · 1 January 2024

★★★★★ 5/5

Google

Belvoir make renting so easy and painless. From the moment we found out our landlord was selling, Belvoir have gone over and above to make sure we found somewhere else as quickly as possible and get our full bond back to us the day after we left the house. Happy to have them still as our letting agents. Top class service!

Lindsay · 5 April 2024

★★★★★ 5/5

Google

Really professional and friendly service - not only during the period of tenancy but afterwards as well to assist (free of charge) in tying up all the loose ends.

David · 6 July 2025

★★★★★ 5/5

Google

We moved from the United States to a property being let by Belvoir. They were clear about what they needed from us to complete the rental process and they were also helpful answering our many questions about how things work in the UK. If we ever needed to rent again in their territory, we would look at their listings first.

Aden · 11 July 2025

★★★★★ 5/5

Google

We wanted to say a huge thank you to Dan and Charli for excellent service they provided us when we were looking for a place to rent. Their replies were very timely and they accommodated all our requests. It's been a pleasure dealing with Dan on the phone, especially because we had to organise our viewings and checks remotely. Thank you again for a great service!PositiveResponsiveness, Quality, Professionalism, Value

Stas · 10 February 2022

★★★★★ 5/5

Google

From first contact an absolute pleasure dealing with Belvoir Skipton, friendly & professional service.

Toff · 10 February 2024

★★★★★ 5/5

Google

I have both been a tennant and a landlord with Belvoir and their service has been constantly outstanding in all areas. There’s never an ask too big or too small. Kev and Christian are always at the other end of the phone with any questions I need answering. I cannot recommend this letting agency enough. Thank you for everything.

Karen · 5 April 2024