Your Move Sittingbourne reviews

★★★★★ 1/5

Google

Extremely disappointed with Your Move Sittingbourne, in particular Shannon, having called regarding a property for sale Shannon arranged a viewing the following day at 5pm. I arrived around 5 minutes early, a journey which took 30 minutes as I don’t live locally, and I waited and waited eventually calling to check where Shannon was. Surprisingly Shannon answered the phone and then went on to tell me that she thought she had spoken to me earlier in the day, obviously she hadn’t because I turned up to the viewing as arranged. She then went on to tell me that the property was under offer. So a wasted journey and my time. I should have known that she clearly didn’t know how to do her job when I didn’t receive the confirmation email that she said she would send following arranging the viewing. Perhaps Shannon needs to learn to deal with her administrative tasks effectively, in particular her diary entries, viewings and telephone calls, paying particular attention to cancelling viewings before people turn up, all of which should be part of her role. I have dealt with a lot of estate agents recently and I can honestly say this has been my worst experience to date.

Emma · 30 April 2023

★★★★★ 5/5

Google

Loved it from start to finish!

Garrick · 22 July 2026

★★★★★ 5/5

Google

Sue goes above and beyond to help wherever she can, a rare quality you seem to find these days with letting agents. Everyone was really helpful and always on hand to answer any questions you may have and make the process as easy as possible. Can’t thank Sue enough for all that she did for me.PositiveQuality

Gem · 20 June 2022

★★★★★ 5/5

Google

From the 1st viewing to completion Shannon was amazing, always attentive and listened to our needs after having a bad experience prior to our new house! Got us through to exchange and completion in a tight schedule (with our mortgage offer running out) & EVEN helped us when we were locked out. Theresa also had to pick up on one of the days Shannon was off and she was great! Shannon you’re great!!! Honestly you give estate agents a good name and especially your move. It was great working with you, and when it comes to selling we will be going through you! Thank you soooo much! We LOVE our new home!

Hannah · 31 March 2023

★★★★★ 5/5

Google

Mark and his team went the extra mile selling my property, first they sold it for the full asking price in under two weeks and then they did loads of work inbetween the solicitors. Everything was seemingly going horribly wrong in the finale days of exchange/completion but they pulled it all back into line keeping me calm and updated, while doing lots of phones calls and leg work!!! They really did an amazing job and I'd give more than 5 stars if I could. Thank you so so much.

Heather · 13 December 2022

★★★★★ 5/5

Google

I would like to say a huge Thankyou to Connor , Theresa and Shannon for all their hard work and patience selling my home . They were extremely professional and always went above and beyond . Any help I needed or questions were dealt with promptly. Highly recommend Your Move in Sittingbourne .

Gerry · 13 April 2025

★★★★★ 5/5

Google

A huge thank you to Joe, Michael & team for completing the sale of my husband's house. It took a while for various reasons, but they were constantly in touch with us & informing us of all the stages along the way. I wouldn't hesitate to recommend them.PositiveProfessionalism

DEBI · 20 June 2022

★★★★★ 5/5

Google

Joe Jenkins is absolutely top class. He navigated us through a very testing purchase in a global pandemic keeping us updated and informed at all times. To say he went above and beyond would of been an understatement. Your in great hands with Joe and Your Move Sittingbourne. Couldn’t recommend them highly enough. Thanks again!

Grant · 10 January 2021

★★★★★ 5/5

Google

A fantastic buying experience from start to finish. We were very pleased to recieve great communication from Michael and the team at Your Move in Sittingbourne. We raised multiple queries before purchasing the property and we always received a prompt and detailed response. Thanks again.

David · 16 June 2022

★★★★★ 5/5

Google

I have just purchased a property through Your Move in Sittingbourne and the process was absolutely fabulous. The team in the Sittingbourne Branch could not have been more helpful and extremely professional in the knowledge of the property being purchased and the area and I would highly recommend.

Natalie · 5 March 2025

★★★★★ 5/5

Google

Had the pleasure of dealing with Connor Murphy and his staff at Sittingbourne, they have been absolutely fantastic from start to finish with the sell of the property, communication was great and always kept us in the loop on eveything, would highly recommend them.

Melanie · 13 April 2025

★★★★★ 5/5

Google

Where to start - I bought my first property & it was very daunting as it was all new to me. Joe and his team made it as simplified as possible! when speaking to the staff they are always profesional and were always there to help! I would especially want to say thankyou & highly recommend Michael as from day one of the house viewing, until the date of completion He has always been there giving me updates, liasing very closely with all solicitors running through the process of how it works & even went beyond the duty of assisting when the solicitors were bouncing back from one another about a certificate that was needed to help speed up the moving process. He is down to earth and will tell you what is going on, what he will do & what the next steps will be, which for me is reassuring as being completley new to this I felt I was in safe hands & I had an idea what was going on and I had every confidence in Michael and what he would say to me or advise me! He has given me such a warm welcome to Sittingbourne so I thankyou Michael! Joe is such a bubbly character & a fantastic manager, he knows how to remain professional as well as have a laugh! and it makes sense as to why his team are always cheerful when you speak to them. Joe has an amazing team and I know in the future I will be looking at rightmove first before anywhere else & will certainly recommend them to my friends & family! Thankyou again Micheal & the team!PositiveQuality, Professionalism

Oo · 24 August 2021

★★★★★ 5/5

Google

I'm very happy with the service I received from Your Move Sittingbourne. My consultant, Michael Bolton, was extremely helpful throughout my lengthy house buying process- he was always providing me with updates from the seller, helping me chase my conveyancers, explaining delays and complications so that I could understand etc. Without him, I'm doubtful we'd have been able to complete & exchange at the point we did. Even though I'm aware agents work for the seller, I felt like Michael was on my side (as the buyer) from beginning to end and his responsiveness, local knowledge & professionalism were instrumental to our purchasing going through. Even when Michael was out of office, his colleagues were extremely helpful in his absence. I couldn't have asked for a better agent during my house buying process- thanks Your Move!

Rachel · 29 July 2021

★★★★★ 5/5

Google

I can’t recommend Your Move in Sittingbourne enough, especially Joe Jenkins. He greatly assisted me in the purchase of my house and nothing was ever too much trouble. He was always at the end of an email or phone to explain processes/any concerns/questions I had also having the patience of a saint! Without doubt, he made the entire process/experience far less stressful with his extreme level of knowledge and explanations etc. The pandemic unfortunately affected the purchasing process re delays etc but Joe’s professionalism together with his fantastic sense of humour kept everything upbeat and I was kept updated throughout. Michael Bolton was also very helpful. I can’t recommend them enough - thank you!PositiveResponsiveness, Quality, Professionalism, Value

Melanie · 20 June 2021

★★★★★ 5/5

Google

Joe has been an absolute pleasure to work with right from our first viewing of our lovely new home. Friendly, chatty and just really put us at ease. The process of selling our flat was a nightmare (Leasehold and solicitor snarl-ups; nothing to do with the estate agents) and without Joe helping things along where he could, it's very possible it could have fallen through. Just a brilliant, relaxed service. I can't recommend Your Move, and Joe specifically, highly enough.

Jack · 11 December 2020

★★★★★ 5/5

Google

Connor, Theresa and Shannon are an extremely hard working and dedicated team that have worked tirelessly to achieve the sale of our property. Throughout the process they were very professional and communicated with us regularly to keep us …

John · 13 April 2025

★★★★★ 5/5

Google

We (myself and my partner) want to express our heartfelt thanks to the team at Your Move Sittingbourne for their professionalism, support, and patience throughout our home-buying journey. As first-time buyers, the process could have been …

Chelsie · 13 April 2025

★★★★★ 5/5

Google

Fantastic service from Joe Jenkins at Your Move Sittingbourne. He was a massive support in the sale of my house and made the process easy and stress free for me. He was there at the end of the phone advising and keeping me updated at all stages of my sale. He supported with the chasing of solicitors and tenacious in his approach. I would definitely recommend Joe and Your Move at Sittingbourne to sell your house. Thanks again to Joe for his support in selling my house.

Linda · 31 August 2019

★★★★★ 5/5

Google

We are very happy with the service received from the yourmove sittingbourne branch. All members of the team are friendly, helpful, professional and kept us up to date every step of the way. Their mortgage adviser Mark Wicks is amazing, he went above and beyond his job role for us on numerous occasions. We had a couple of set backs during our purchase that were out of our control and Mark worked extremely hard to get us to completion. Even our ward and partners recommended solicitor told us that ‘Mark did a smashing job and that she didn’t know many other mortgage advisers that could have done what he did’. The whole team did a great job and we genuinely felt that nothing was too much trouble for them. We will be recommending to everyone. Thanks team!

Kirsty · 30 July 2019

★★★★★ 5/5

Google

An amazing experience with YourMove Sittingbourne! From the start until the end of the process, Connor (also shout out to Theresa) and his team have gone above and beyond in helping us buy our first home. As FTBs, they have given us the …

Chinneth · 13 April 2024

★★★★★ 5/5

Google

Used this branch several times over the years, from buying my first house, then selling it and using their mortgage advisor for the next house. The whole team are very helpful and work very well. The mortgage advisor Mark Wicks is amazing really helps you out and suits you to your needs, he will always give you the best deal, used him many times. He is also knowledgeable on the Help 2 Buy offers great experience to give you the right product and way to use the Help 2 Buy. I would highly recommend Sittingbourne branch for all the services they offer.

MrNick · 10 February 2019

★★★★★ 5/5

Google

Thank You Your move in Sittingbourne, Conner, Shannon and Teresa were brilliant, they always answered or called back promptly and know their stuff. If it wasn’t for them being efficient and managing the process of our move it wouldn’t of …

Chris · 13 April 2024

★★★★★ 5/5

Google

Shannon and Connor when above and beyond to speed up my purchasing of a property on their books. Working closly with all parties, listening to all sides, chasing as needed and resolving issues.

Paul · 13 April 2025

★★★★★ 5/5

Google

Your Move were the agent of our vendor in our chain, but they worked extremely hard for us, as the buyers, to ensure we were kept up to speed and to answer any questions we wanted to present to the vendor (with very quick replies). Joe, Manager was friendly, cheerful and I could have thought he was working for us! We thank them so much for their support.PositiveResponsiveness, Quality, Professionalism

Gina · 20 June 2021