Trusted Agent profile · Sittingbourne
★★★★★
130 reviews across 1 platform
13/15 West Street, Sittingbourne, ME10 1AJ
Wards's office in Sittingbourne, at 13/15 West Street, is rated 4.3 out of 5 across 130 reviews on 1 platform, including 130 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sittingbourne.
Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
5/5
GoogleMy feedback goes towards one your best staff l have ever met called Marco Aicolino. His customer service is second to non .PositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleGood service received. Everyone I spoke to was helpful and knowledgeable. Would recommend
Dear Paloma, Thank you for your recent feedback. We were delighted to be able to help you with your move. All the best. We are looking to raise £1,000,000 for vulnerable Children in our local area. Every valuation we attend, we will donate £100 to our local charity. If you know of anyone that is thinking of moving in the South East please pass on my details and you both could be helping towards our £1,000,000 target; sam.dalton@wardsofkent.co.uk All the best, Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleI had a great experience dealing with Rhys, he helped me with everything that was possible to find a house, I highly recommend his services.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleHelpful and a great Estate Agents to go to when you are looking for that perfect home.PositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleJust mention to the new manager at wards sittingbourne James Shepard excellent service . Very helpful. And would recommend .
Hello Billy, Thank you for taking the time to leave a review.
1/5
Googlei woudnt recomend this company, i am chasing now for 2 moths to get my refund money. Sent emails and phone the office nearly every day and every time they say they will look in to it... nothing happens- THIS IS unacceptable!!!
5/5
GooglePlenty of seats, very respectful & polite waiters & best of all the food is fantastic
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
1/5
GoogleRude staff that hang up on customers. Wasted time going to speak to them. Avoid!!
Dear Mr Hodgson We are sorry to read your comments and have tried to look into your concerns however we have been unable to identify your name on our records for this branch. If you wish to discuss your concerns please contact Customer Relations on 01702 540802. Thank you.
5/5
GoogleRhys and his colleagues have all been very helpful with the sale of my house
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleFast friendly service.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
3/5
GoogleRating only, no written review.
Thank you for your rating and we are sorry if you were dissatisfied with any aspect of the service that you received from us. Should you wish to discuss your experience in more detail, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk. Thank you. Kind regards Wards
3/5
GoogleWas hard to use web site as did not show houses for sale
1/5
GoogleVery rude staff. Unhelpfully and came across as if they were doing you a favor. I'll never use them again.
1/5
GoogleUnprofessional state agent in sittingbourne
1/5
GoogleRating only, no written review.
Dear Paula, Thank you for taking the time to leave a review and we’re sorry to hear that you haven’t been satisfied with the service you have received. Unfortunately, as you have not provided us with specific reasons for your dissatisfaction, we are unable to comment in more detail. However, we would like the opportunity to discuss your experience and would encourage you to contact us on 01702 540802 or at customer.support@arunestates.co.uk. Kind regards, Wards.
1/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
Dear Peter We are sorry if you have been dissatisfied with the service that you have received. Unfortunately, we have been unable to identify you on our records based on the information that you have provided and we are therefore unable to investigate your review. We would kindly request that you contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk so that we may discuss the matter in more detail with you. Kind regards Wards
5/5
GoogleRating only, no written review.
Dear Joanne, Thankyou for your 5 star rating regarding your recent experiences with our Sittingbourne team. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
1/5
GoogleRating only, no written review.
Dear Mr Crelley We note that you have left us a review and as customer satisfaction is extremely important to us, we would be grateful if you could provide our Customer Relations department with some further details to enable them to investigate this matter in more detail. They can be contacted on 01702 540802 or customer.relations@arunestates.co.uk. Many thanks Wards
4/5
GoogleRating only, no written review.
Hello Mick, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
3/5
GoogleGood knowledge
3/5
GoogleGood knowledge
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sittingbourne.
