Wards Sittingbourne reviews

★★★★★ 5/5

Google

We phoned Wards from a sign board. Rhys and his team set about not only giving us details of that house but a list to look at in the same price range with similar features. We made a choice of those we wanted to view and they took over. We received directions prior to leaving each house so we didn't have to worry. The people that met us were very polite and helpful. This is a very slick, professional day of house viewing. Well done team. Barrie and Lesley Skinner

Lesley · 23 October 2020

★★★★★ 5/5

Google

I have had a rough year trying to purchase a house (not all through wards) But i started a house sale in May 2019 with wards, Connor was my point of contact. He had not been working at Wards very long and the house we were purchasing the owner ( had a lot of her own mental health problems) So what was meant to be a 6 week turnout took 24weeks.. to which Connor dealt with in a very professional manor. He always would call either myself or my partner with even the most smallest of updates. Unfortunately this house was not meant to be, so we were back to the drawing board, 3rd time lucky! We found another house, i had my heart set on the previous one as i loved it so much. But i had to go with an open mind. Again this was a quick turn around, Connor kept us in the loop with everything, even went out of his way to meet us there when they were shut so i could view the property. FInally we completed on our first home a couple of weeks ago, I would highly recommend Connor as your sales agent. For going through all we went through for our first home and his first year in the job! Thank you so much for all your help :-)

Carla · 23 October 2020

★★★★★ 5/5

Google

Spoke with Phil and he was more than helpful. Provided exactly the information i required and even when he had to call me back he did so within the timeframe given. Very informative and polite. Highly recommend

Shanon · 16 March 2026

★★★★★ 5/5

Google

Can not rate Mark and his team highly enough!!! Estate agents sometimes have a bad rep, and this certainly seemed to be ringing true whilst initially speaking to other estate agents in Sittingbourne. Enter Mark and his team! From start to finish, they have been nothing but professional, friendly and very efficient. Within a matter of weeks an open house was held for our property and an offer received the same day. Having used other estate agents in the past, I will genuinely only be using Wards going forward! Big thanks to all of you in the Sittingbourne branch!

Stewart · 24 October 2019

★★★★★ 5/5

Google

I have to write this post to congratulate Mark and his team at Wards of Sittingbourne for the way they have conducted the sale of our property. They have excelled in every way, including communication ,very professional in every task, and within 2 days of our property going on the market we had 4 viewings. and 1 offer , 2 weeks on we have had 14 viewings and 4 offers. Every booking was confirmed by phone, text , email, and their app , which is itself a fantastic informative tool, where you can view bookings, offers, and feedback from perspective buyers. Well done all at Wards of Sittingbourne. Best money ever spent.

Arcus · 24 October 2019

★★★★★ 5/5

Google

Hi Mark I would like to make a note that you should be very proud of your team for the help in finding our first home. We had actually viewed the property we bought with another estate agent firstly but as soon as your team mentioned it was a multi agency property and that we could buy through you it was a no brainer. I would like to make a special mention for both Glen and Rhys. Glen was very friendly, very professional and added that extra bit of excitement when buying your first home. Other estate agents looked at us being young first time buyers and was very quick to move us along but Glen on the other hand I could not fault and was very patient in answering any questions we had during our viewings. Rhys I never got the pleasure to meet in person but spoke with many times on the phone. Excellent communication, very professional and also added that positive energy needed to get you through the buying process as it can be very stressful at times. Rhys even had the lovely thought to phone 3 months after completing to check if the family was all well and if we are enjoying the property. I personally thought that was lovely touch to the excellent journey we’ve had with you guys. If we ever decide to sell which will most likely be the case in a few years time I shall certainly be using the Sittingbourne Wards of Kent branch and will be recommending when I can to use yourselves. Thanks again Mark, Glen & Rhys Kind regards James

James · 24 October 2019

★★★★★ 5/5

Google

From the first phone call I made to Wards in Sittingbourne, Rhys has been nothing but excellent and professional in his customer service. Over the last few months I have dealt with several different estate agents and I can honestly say that Rhys’ customer service goes above and beyond. I would not hesitate to recommend him and the team at wards in Sittingbourne to my friends and family. Thank you Rhys for all your help.

Sabrina · 23 October 2020

★★★★★ 5/5

Google

Excellent service from Sittingbourne branch James was excellent and kept us informed at all the processes when offer accepted Michelle kept us informed on how the sale was going would definitely recommend the whole team when have a house to sale thank you for all you did for us

Nigel · 23 October 2023

★★★★★ 5/5

Google

From start to finish wards at sittingbourne have been fantastic, professional and most importantly friendly. They sold our house within a week of listing and tried there hardest to find a property which suited us, nothing is too much for this great team, Tom, Katie, Michele thank you and a big thank you to molly who made the journey of selling so easy and friendly, nothing was ever too much to ask. A big thank you to the whole team for their hard work.

Rebecca · 14 September 2024

★★★★★ 5/5

Google

Would highly recommend Wards in Sittingbourne. From booking the appointment for our valuation, to our most recent phone call to arrange final details on our completion date, James and his team in Sittingbourne have been great. No pushy sales, clear information and advise, and friendly service from everyone we have dealt with over the phone and in branch. Thank you!!

Leah · 23 October 2022

★★★★★ 5/5

Google

Everyone has been fantastic. Rhys and James have been fab since the beginning, keeping in contact as much as possible, supporting us with different options of houses, and ensuring that our process is going smooth. All details have been informative and interaction has been on point. Katie was with us at our property when showing potential buyers round our property and she was fantastic, so friendly and relaxed. So thankful for all they have done for us, and this is only the beginning of our journey. We originally bought our property through Wards 6 years ago, and knew the best thing to do was go back go where it all began and so glad we did. Thank you so much guys. You've been amazing.

Emma · 23 October 2023

★★★★★ 5/5

Google

Me and my partner had george, as our agent! For our new house! And he was very good!. No messing about.. If anything at times chasing us up for things ect :). Any concerns or questions you have on anything he'll help the best he can. So if ya need a new house and it's with wards ask for george, :)

Kane · 23 April 2025

★★★★★ 5/5

Google

Wards were brilliant! They came to our rescue. Estate agents Nad's and Reece were so helpful with the viewings. Nad's was very understanding and patient. I don't know what we would have done without him. Thank you so much for your help and support.

Tracy · 23 October 2023

★★★★★ 5/5

Google

Great team, very friendly and always happy to help! Rhys was particularly helpful through that whole process of selling our house - we originally went with another agent but Rhys phoned just to see how it was going and once we had decided to move to wards - it was sold the first weekend! so would definitely recommend giving him or the rest of the team a call!

Kieran · 23 October 2020

★★★★★ 5/5

Google

We have been dealing with Katie Waters at Wards and have to say how friendly and professional she is. Highly recommended and we’d definitely use her again. Thanks Katie.

Lee · 12 April 2024

★★★★★ 5/5

Google

We was first time buyers and we didn't really know what to expect, but Wards Sittingbourne was very easy to deal with, we was looked after by James who was always available to talk to and easy to contact and kept us updated on the situation, overall it was a pleasant experience and I would recommend this estate agent.

Luke · 23 October 2020

★★★★★ 5/5

Google

Being totally new to buying a house I can not thank Rhys enough for his support in getting me through the process. He was professional, knowledgeable, understanding and very patient! Thank you

Helen · 23 October 2023

★★★★★ 5/5

Google

Great experience with wards house sold in a week! Communication was brilliant unlike a previous experience with Connells James and team thank you for making it all go smoothly! Would 100% recommend

Sherrine · 23 October 2023

★★★★★ 5/5

Google

The service I received when I put my house on the market with this estate agent was first class from start to finish. Valuation of my property was carried out promptly. Advice given of what price to market it at was informative with the current local market prices of similar properties. I had no hesitation to market my property through them. The photos and details on the marketing paperwork were to a very high standard. The team of all the staff kept me up to date, promptly. Nothing was too much trouble. Within a very short space of time of going on the market, numerous people viewed. The team negotiated with prospective buyers, resulting in a near to asking price offer which I excepted. Thankyou to all the staff for making my selling experience with ward a pleasant one.

Elizabeth · 23 October 2023

★★★★★ 5/5

Google

All of the staff at Wards have been great in finding suitable properties for me to view. Their guidance and advise has been great for me. I have mainly been dealing with Katie from the Sittingbourne office, she has been polite, professional from the start, she always keeps me informed but is never pushy, allowing me to think and make decisions. I am more than happy I have the team there helping me and would recommend them to anyone.

Russ · 23 October 2023

★★★★★ 5/5

Google

What can I say but George Jordan of the Sittingbourne branch was truly amazing in every way, kept well informed, everything went smoothly, totally a credit to the team, Wards should be proud to have him as an ambassador for their company

Kenn · 5 June 2025

★★★★★ 5/5

Google

Jordan Summerfield was a great help for the problem I had with forms I had to fill in. The team have been in constant contact with me all through the prossess of the selling of my property and buying my new home.

Cordelia · 23 October 2022

★★★★★ 5/5

Google

Dealt with Jordon and James regarding a property purchase and they were both fantastic. Really helpful and willing to go the extra mile to help out. I can't recommend them enough for their professionalism, knowledge and their sheer friendliness.PositiveResponsiveness, Professionalism

Stuart · 23 October 2022

★★★★★ 5/5

Google

The staff are amazing and so helpful. They're so professional in their manner and the way they communicate with you.

Jimmy · 7 November 2025