Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAt long, long last purely by accident I stumbled upon the perfect Estate & Letting Agents !!.(they do exist!). For years I have been tormented by and been on the other end of so called 'Professional Estate & Letting agents', that talk a good job, having been drawn in by their marketing speil!! As a result I have been massively out of pocket and don't trust any of them, certainly in letting a beautiful showhome that ended up being trashed, but estate agents quote unwarranted terminology adopting a brusque hard exterior to put one off the track if you query anything, that is until I came upon Quealy & Co. From start to finish in purchasing a property to now letting it out, I finally trust again. They have consistently provided a friendly, professional and polished service. All my calls are answered or returned immediately with the information I need. I have always been kept up to date with the purchase and letting of my new property. Both Annabelle Fairchild in sales and Caroline and team in lettings have been what every purchaser and landlord need to feel they are in safe hands! I have no hesitation in recommending such a highly professional, enigmatic, friendly and reliable company to buy and let. If you want peace of mind knowing you don't have to chase up an agent again to find out what's happening, use Quealy & Co. they are THE Creme de la Creme of agents!!.
Supra · 23 March 2016
★★★★★ 2/5
GoogleDespite their number of great reviews about their estate agency side, I think their lettings side needs work. Sent an enquiry to view a rental property the day it came onto the market, filled out forms to view. I was told I would get a call …
Sophia · 4 October 2024
Agent replied · 30 December 2023
Hi Sophia, I have reviewed the situation in detail and messaged you privately to confirm exactly what happened. Your timelines and explanation are not quite accurate but as mentioned in my message we did not reply to you quite as quickly as we would both have liked and for that I do apologise. Dee Quealy
★★★★★ 5/5
GoogleWe have been so happy with the communication and the speed that Quealys managed to get the property on the market and also the sale of the property. Sam and Athena have kept us up to date throughout the process. With no doubt one of the …
Charlotte · 4 October 2024
Agent replied · 26 July 2024
Hi Charlotte. Thank you for your kind words and wonderful review. We're delighted to learn that both Quealy & Co and Quealy & Co Financial Services contributed to making your move such a pleasant experience.
★★★★★ 5/5
GoogleThe team at Oulsnam certainly deserve the outstanding reputation they have! They are professional and experts in their field.
The level of support provided by Ian, Alison and Dawn at every stage, made the process of buying and selling a house far less stressful.
I wish you all continued success.
Thank you.
Rumaysah · 10 July 2024
Agent replied · 10 July 2026
Your 5 star review really is appreciated. Thank you. We strive to make the process as smooth as possible for our clients albeit, we don't have complete control but recognise that communication is key and support to our clients. It was a pleasure dealing with you and I wish you and your children every happiness in your new home.
★★★★★ 5/5
GoogleTom and Hayley from Quealy’s Financial services have been first class for us. We had a unique situation of trying to sell 2 properties and purchase one which is stressful enough! They found us the best deal with the Mortgage company and secured it for us before the rates increased again. Highly recommend!
Nathan · 22 June 2024
Agent replied · 24 October 2023
Hi Nathan. Thank you for leaving such informative and detailed feedback. We are confident that reviews such as yours really do help prospective clients to make the right choice and use Quealy & Co Financial Services. Tom and Hayley were pleased to read your comments, thanks again.
★★★★★ 5/5
GoogleFantastic service by Vicky and staff at J W Woods at Chester-le-Street. Everything smooth and professional. Many thanks
Pamela · 27 September 2025
Agent replied · 27 May 2026
Thank you for your feedback! We're so glad Vicky and the team provided smooth and professional service.
★★★★★ 5/5
GoogleThank you for helping us sell our property. Always friendly and very good communication. Highly recommend.
Raymond · 15 October 2025
Agent replied · 15 May 2026
Hi Raymond
Thank you for your 5* review. … More
★★★★★ 5/5
GoogleHad the pleasure of working with Sam Shayler, at Oulsnam, recently; he went above and beyond on customer service. What an asset to the company.
Liz · 10 July 2025
Agent replied · 10 July 2026
Thank you for your kind words. We're so glad Sam could provide excellent service. We agree, he’s a true asset to the team.
★★★★★ 5/5
GoogleJoe was very professional, patient and informative. Thanks Joe!
Jessica · 10 July 2025
★★★★★ 5/5
FacebookWe were delighted with how our tenancy was handled and the professionalism of Quealy & Co. All queries and issues were dealt with in a very timely manner.
Thank you Emma, Karen & Emmet for caring so well for our needs. We are pleased that we have now purchased our own property but are sad to be saying goodbye to Quealy & Co. We will of course return if we ever need your services in the future.
Martin · 6 June 2018
★★★★★ 5/5
GoogleSold my flat through Quealy & Co and helped me throughout the process. The buyers solicitor was a tad slow, but the progression team at Quealys were always happy to take my calls and updated me on progress, and continued to chase on my behalf. Would recommend to people to use them
Alexander · 22 June 2023
★★★★★ 5/5
Googleabsolutely 5star company.
Really helpful. Sorted my mortgage and all the issues that arose.
Couldn't do enough sorted solicitors and everything involved. …
Ryan · 11 May 2026
★★★★★ 5/5
GoogleExcellent from first contact, very patient when we viewed multiple properties on one day. Always very pleasant when we phoned with queries. Cannot really fault them.
Kathy · 22 June 2025
Agent replied · 26 December 2024
Hi Kathy
Thank you for your 5* review and hope you enjoy your new home.
See you again next time. … More
★★★★★ 5/5
GoogleGood comms. Professional approach. Helpful and friendly.
PAUL · 27 December 2025
Agent replied · 27 May 2026
Thank you for your feedback! We're glad you found our communication, professionalism, and friendliness helpful.
★★★★★ 5/5
GoogleQuality service from the team at Quealy at selling my property. Always answered the phone and put my mind at rest. Lee from Quealy was great and very helpful!
Morgan · 3 May 2025
Agent replied · 22 June 2026
Hi Morgan
Thank you for your 5* review. We will pass on your kind comments to Lee.
All the best.
Quealy & Co
★★★★★ 5/5
GoogleOur Move from Birmingham to the Basingstoke area was fraught with problems - the chain failed 4 times. Through all this Natalie at Oulsnam's was very patient and supportive. The staff at Oulsnam's where ready to offer advice on a range of issues and were quik to chase potential sales and the final process of the purchase of the house we had for sale with them.
David · 10 July 2023
Agent replied · 10 July 2026
Thank you very much for your 5 star review. Selling is often challenged with hurdles along the way and that is where experience and professionalism can make all the difference. Thank you for acknowledging this and thank you once again for your business. Wishing you all the best in the future.
★★★★★ 5/5
GoogleAlways great service and attention for us as Landlords from Karen Hunt and Jack Coleman in managing our properties.
RB · 22 August 2025
Agent replied · 22 June 2026
Hi RB
Thanks for your 5* review. … More
★★★★★ 4/5
GooglePleased with Quealy overall but not apex law solicitors that they recommended as communication was not good didn’t call back when asked about a query and even harder to get through to anyone on the phone would often ring and ring and then …
Graham · 4 October 2024
Agent replied · 26 August 2024
Hi Graham
Thanks for your 4star review.
We are sorry to hear about your experience with Apex Law which is not as we … More
★★★★★ 5/5
GoogleI'm very happy for your help guys thank you for everything 💜 ❤️ …
Edlira · 10 October 2025
Agent replied · 10 July 2026
Thank you so much. We’re thrilled we could help and really appreciate your kind words.
★★★★★ 5/5
GoogleProfessional service would recommend
Beverly · 11 January 2026
Agent replied · 11 May 2026
Hi Beverly
Thank you for your 5* review and comments. … More
★★★★★ 5/5
GoogleAbsolutely cannot fault Michael, Nicola and Athena, and the rest of the team at Quealy! …
Leah · 16 September 2025
Agent replied · 15 May 2026
Hi Leah
Thank you for your 5* review and your kind comments about our team which I will … More
★★★★★ 5/5
GoogleThis is the second home that Dee and his team have sold for me over the last few years, each of them having been awkward sales due to circumstances. The main difference with Quealy & Co up against other agents is that alongside their very …
David · 4 October 2023
★★★★★ 5/5
GoogleFeel very lucky to have Conor to help with any queries
they are always dealt with quickly and efficiently
Charlotte · 15 August 2025
Agent replied · 15 June 2026
Thank you for the kind words Charlotte! We're really glad Conor's support is making a difference - quick and efficient is exactly what we aim for 😊 …
★★★★★ 4/5
GoogleDavid provided a very personal service and followed through our property purchase closely. It was nice working with the ByDesign team. Recommend.
Toni · 12 July 2025
Agent replied · 12 July 2026
Hi Toni, thank you very much for your kind words. You and Will were a pleasure to do business with. Best wishes, David Gibbs, Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
