Trusted Agent profile

Bairstow Eves Sittingbourne reviews

3.2

★★★★★

776 reviews across 2 platforms

93 High Street, Sittingbourne, ME10 4AJ

Bairstow Eves's Sittingbourne office at 93 High Street is rated 3.2 out of 5 across 776 reviews on two platforms, including 169 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

169

Reviews on Google

This office

Trustpilot logo

607

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.

5/5

Google

Having used Bairstow Eves for a very smooth house purchase back in 2019, I immediately contacted the team again for my sale in 2021. Undecided on letting or selling the property, the Bairstow Eves team in their Sittingbourne branch patiently took me through both options, and I felt fully informed to allow me to make a decision. Fees were clear and transparent from the start, and the process of each decision was fully explained. Deciding to sell, a very realistic selling price was decided upon - which I was more than content with. An open house was quickly set up, and within one day, 7 offers were on the table! To my delight, all were over the asking price, with the final accepted price significantly advance of the asking - All thanks to the hard work of the wonderful team at Bairstow Eves. The sale went through smoothly and quickly, and the BE team were great at keeping me informed as to progress. Fees were fixed, so there were no surprises, even though the house sold for more than anticipated. I absolutely recommend Bairstow Eves to anyone in the Sittingbourne area thinking of buying or selling a property.

Lucy · 13 June 2022

Agent replied · 12 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I cannot thank David, Paige and Ed at Bairstow Eves Sittingbourne enough. An extremely professional team who go above and beyond for you (even kept in contact with us when it was their day of!) We was kept informed throughout the whole process, they answered our emails straight away, always returned phone calls and in constant contact with our solicitor. They really do go that extra mile. Professional, first class customer service but most of all their kindness was key. Thank you guys for helping us with our sale and making our dreams come true finding our new home.

Stephanie · 13 June 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave us this great 5* review and comments. Kind regards, Lucy, Customer Relations.

5/5

Google

Letting a property through Bairstow Eves Letting Agents is always a pleasure due to the professionalism of the staff, their friendliness and promptness in sorting things out when problems arise, as they frequently do in the sometimes tricky business of renting out residential property,

Christopher · 9 October 2024

Agent replied · 23 October 2024

Thank you so much for your wonderful 5* review Christopher! We're delighted to hear that you find our team professional, friendly, and prompt in addressing any issues. Best regards, Lucy, Customer Relations Team

1/5

Trustpilot

Bairstow Eaves Southend. DO NOT USE!

DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!

Stacey · 27 August 2026

5/5

Google

Really happy with the service that the estate agents provided when purchasing my first property!! Amelia and Kelly were God sent and really made a stressful process manageable!! Amelia really had my back through this entire process, she's THE BEST!

Toni · 17 November 2024

Agent replied · 8 December 2024

Thank you for taking the time to leave us this great 5* review Toni. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Bairstoweves recently acted on my…

Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)

Nicky · 17 March 2025

1/5

Google

I currently let my property through this excuse of a letting agent. I have been trying to speak to someone in branch for two weeks. I have left multiple messages and sent several emails, to which I have had no reply. I have important things …

Steven · 16 February 2026

Agent replied · 16 April 2026

Thank you for making us aware of your experience, please do contact us via EAComplaints@Connellsgroup.co.ukshould you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

These guys took on selling my property back in October, finalised on the 18th December. Wasnt plain sailing through no fault of the team, but Kelly and the rest of the team went out of their way to make sure it crossed the line. Even went above and beyond what they're expected to do to help. Would strongly recommend them. They took on board that I had previous issues with other firms harassing me every week to start the sale process, but these guys respected my wishes and didn't put any pressure on me at all. And it all happened naturally and smoothly. I chatted weekly with Kelly and felt I had more of a friend than I did an agent. Once again thankyou all, you are a credit to your brand.

Stephenie · 13 June 2021

Agent replied · 12 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

After a particularly long and difficult purchase (due to Covid) we have just completed through Bairstow Eves Sittingbourne. Paige has been fantastic, she has always called me when she said she would, she has always been honest and clear even in difficult situations and has done so much chasing - up and down the chain, even when we felt like it was all going to fall through, Paige wouldn’t give up and brought it all together. Along with Gary who is so knowledgeable about mortgages and lenders I would highly recommend Bairstow Eves.PositiveResponsiveness, Professionalism

Josie · 13 June 2021

Agent replied · 12 June 2024

Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Just want to say Leah and Tracy have been absolutely amazing from the start. Service has been amazing! They went above and beyond and so greaful for making this move alot easier and less stressful. BEST Estate Agent!

Roxanne · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful review! We're thrilled to hear that Leah and Tracy provided exceptional service during your move. Our team is dedicated to making the process as stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Staff at this branch especially Mia has…

Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!

Victoria · 12 May 2026

1/5

Trustpilot

ABSOLUTE BUNCH OF LIARS AND TEAM OF CROOKS WITH NO HONESTY OR INTEGRITY

To all landlords leave them as soon as you can. These people don't listen to landlords. They done investigate. They only work to pass on cost to landlord. They dont care if the property is damaged or not been looked after. They even done care if tenant is in breach of tenancy agreement.

Ketan · 14 July 2026

5/5

Google

Well what can I say. I never leave a five star for anyone so this must be proof in the pudding . Our move has got to be the most challenging for any estate agent. My wife and i like to thank Nicola and the rest of the team for thier massive effort and professional service they all are truly amazing. Not forgetting the land lady all your sheer grit and hard work and patience of a saint has paid off. This is the first home we have had in over 5 years and wouldn't be here without them. If you want honesty and professionalism we HIGHTLY recommend Nicola and the rest of the team. We couldn't thank you enough.

Martin · 13 June 2020

Agent replied · 12 June 2024

Really lovely to read another 5* review for the Bairstow Eves. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.

5/5

Google

We had another estate agent for 3 months before we met Kelly and her team. In the first week with Bairstow we had more viewings than in the 3 months before. Kelly was very helpful, as were all the staff, and guided us through the sale of our house answering our questions calming us when we were getting frustrated, and liasing with ourselves and the buyer. Bairstow Eves deserve the 5 stars they are the best in Sittingbourne, trust me we have tried the others, they are friendly, helpful, very professional and very centered on getting you a sale that you want with great advice. Thank you Kelly and all the team for your help.

Paul · 13 June 2020

Agent replied · 12 June 2024

Thank you Paul for your glowing 5* review and recommendation! I will pass your kind comments onward to our local team. Best wishes, Scott

5/5

Google

Sales team kept me up-to-date throughout every step of my house purchase from Bairstow Eves. I personally thought they were acting to help me find my new home, and were acting with my best interests. Staff were always polite and efficient. And were steadfast with their expertise. During this time I dealt with many Estate Agents throughout the county of Kent, and without hesitation Bairstow Eves Sittingbourne stood out above the rest. 1st class support, 1st class first-line admin and work with a gold medal service. They set an example for other Estate Agents to try to achieve.

Matthew · 13 June 2020

Agent replied · 12 June 2024

Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.

5/5

Trustpilot

Excellent Service from Daniel McAlister

Daniel McAlister at Bairstow Eves Estates was fantastic throughout our property search and eventual purchase. From the first viewing to finalising the paperwork, he was professional, responsive, and genuinely helpful. He answered all of our questions promptly and kept us informed at every stage.

Imtiaz · 8 August 2025

4/5

Google

A lovely, warm and homely house with an equally lovely garden and out building but unfortunately, as l do not wish to return driving, the bus service to the station detected me from making an offer...

Alan · 16 March 2026

Agent replied · 16 April 2026

We are delighted that you enjoyed our cozy and inviting atmosphere. Thank you for your review. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Thank you Lisa Brookes

Would just like to say a big thank you to Lisa Brookes.I would recommend anyone looking for good customer care, attention to detail and a professional and personalised experience to Lisa. An amazing listener which was duly noted as Im quite literal and very black and white person. She understood my position thus far and how I was not happy or satisfied. Did not complain or was rude but took me on and made it her mission to get me processed and through the system as quick as possible. Because of this I now have the accommodation I want. Was very close to taking my business elsewhere. Amber brown was very professional in the viewing and answered my queries.At first I wasn’t sure whether to leave a review due to certain difficulties I came up against whilst dealing with Bairstoweves but the way Lisa took on my case and made it her mission to turn my experience around was outstanding and should be an example.

Grant · 1 March 2024

5/5

Google

Thank you so much for all your help and professionalism. Great team and very knowledgeable, as I was new to the area. Violet and Amelia were extremely efficient on keeping me up to date with new properties coming to the market. Highly recommend their services.

Dani · 13 April 2024

Agent replied · 12 June 2024

Many thanks Dani Hart for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Leah roots was so helpful with our potential let she was responsive via email and very helpful when showing us around the property answering all our questions we had very professional.

Dan · 14 April 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave such a positive review! We are so glad that Leah was able to assist you with your potential let and provide excellent service during the property tour. We appreciate your kind words and look forward to working with you in the future! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

In 2025 we considered moving due a family illness. I approached Bairstow Eves for a valuation of my present property. I was shown various properties with the requirements needed and a viewing was completed to ascertain what to expect from …

Stephen · 16 January 2026

Agent replied · 16 April 2026

Thank you for sharing your experience with us! We are glad to hear that our team at Bairstow Eves was able to assist you during a difficult time and provide you with the necessary support. Our knowledgeable staff is always dedicated to … More

5/5

Google

I can not thank this company enough for all their hard work and commitment to get the sale completed. I was not there client but I was the new buyers and I wished I had gone with Bairstow Eves instead of purple bricks. I would like to say a massive thank you to Paige for all her hard work she is a asset to the company.PositiveResponsiveness, Professionalism

Serina · 13 June 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave us this great 5* review and your kind words. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

I have been calling Cannock office for…

I have been calling Cannock office for weeks trying to get a viewing of a house but they do not answer. I have emailed and left voice messages to no avail, I guess I won’t get to view that house then?!

Bev · 4 September 2026

5/5

Google

The Sales team at the Bairstow Eves Sittingbourne branch are so friendly and helpful. From the start they remained very professional but also treated you with kindness, which made such a difference with how stressful moving house and all it entails can be. Huge shout-out to Amelia, David & Kelly especially with our sale and onward move. Their communication with us and solicitors was very efficient and we could not fault them. Thankyou so much Bairstow Eves Sales team! X

Katie · 16 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review Katie. Kind regards Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Sittingbourne

How many reviews does Bairstow Eves Sittingbourne have?

Bairstow Eves's Sittingbourne office has 776 reviews across two platforms: 169 on Google, 607 on Trustpilot (across the whole business).

What is Bairstow Eves Sittingbourne's rating?

Bairstow Eves Sittingbourne is rated 3.2 out of 5 across all 776 reviews, and 4.7 out of 5 on Google from 169 reviews.

Where is Bairstow Eves's Sittingbourne office?

Bairstow Eves Sittingbourne, 93 High Street, Sittingbourne, ME10 4AJ.

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