Bairstow Eves Sittingbourne reviews

★★★★★ 5/5

Trustpilot

The customer service base on day to

The customer service base on day to when I received the house. It was the fastest letting so far and all thanks to Grace with her excellent communication and guidance during the whole process

Arreyngang · 2 February 2024

★★★★★ 5/5

Google

From the beginning of the rental process Bairstow Eves have been very helpful and made it a smooth process They have been very prompt in ensuring the property met the standards required for letting which included electrical testing and defect rectification as required. Highly recommended

Andy · 13 May 2024

★★★★★ 4/5

Google

Great communication, always happy to help!

Lucy · 11 October 2025

★★★★★ 1/5

Trustpilot

Total failure in Hucknall

Total failure. Rude and unprofessional staff. Very few viewing of the house. Promised communication failed to happen as the norm. Poor quality photographs of house and near illiterate description of house and garden. Agents appear to be in league with the one buyer to get a cut down price so the house could be rented out by them. If you want to sell a home in Hucknall try another agent.

Tony · 29 August 2024

★★★★★ 1/5

Trustpilot

VERY poor service

I have a buy to let property in Barking bought from and managed by the local Bairstow Eves office. I'm VERY unhappy with the service I receive from them. I pay a monthly service charge and yet get no service.Every month, the rent paid to Countrywide by Housing Benefit on my tenant's behalf goes astray. Every month it takes weeks of emails to trace the money despite my tenant sending a reference number. Housing Benefit have invited Countrwide to sign up to the landlord's portal so they know exactly when the rent is being paid. I have no idea whether Countrywide have signed up because neither they nor the Barking office respond to my emails. The January rent has not yet been paid to me. This is causing problems with mortgage payments, service charges etc. I'm certain my tenant is not the only person in receipt of Housing Benefit that Countrywide deal with and yet they seem to have no system for dealing with what is after all public money.When I tried to submit this on your feedback form, this is what I gotWe're sorry, but something went wrong.If you are the application owner check the logs for more information.

Yvonne · 19 February 2024

★★★★★ 5/5

Google

I have been a long term customer of this branch. I find the team at the branch to be very helpful and professional with all my needs be it Sales or Lettings. I would definitely recommend anyone to use their services whether you are buying or selling a residential property or a Landlord looking for your next tenant.

Mohammed · 13 June 2023

★★★★★ 1/5

Trustpilot

This is the worst Estate agent

This is the worst agent, avoid them at all costs. They are a complete shambles, they charge through the nose, and really haven't got a clue.

Prof · 22 January 2026

★★★★★ 5/5

Trustpilot

Incredible estate agents

Tia, Clair and Jordon have been super helpful and found exactly what we were looking for to rent. They have been professional, communicative and responsive - Tia went above and beyond what you should expect from an estate agent and I’m very grateful for this team. Highly recommend Bairstow Eaves in Walthamstow

Emma · 2 June 2022

★★★★★ 1/5

Trustpilot

Absolute worst estate agents

Absolute worst estate agents! Took our 6 months rent upfront told us we could move into the property only to be told 5 hours after we were due to get the keys that we weren’t allowed to have the property after all! We had paid for removals and were literally sitting outside the house only to be mucked about for the entire day. Very disappointing and if we could give them zero stars we would!

Alice · 18 May 2024

★★★★★ 5/5

Google

What a fantastic estate agents. It’s such a shame they wasn’t ours but they were the sellers. Kelly and David always keeps in touch and updated on what was going on. I would highly recommend them. If I ever had a question they were always on hand and knew everything what was going on with our purchase. I would highly recommend them and if you are selling and don’t know who too use this estate agents are great.

Rebecca · 13 June 2020

★★★★★ 5/5

Google

The team at Bairstow's Sittingbourne office impressed me in their persistence in securing my instructions in the first instance and in providing reliable and realistic valuation advice. My expectations were well managed and behind the scenes they lined up interested applicants ready for the day when the apartment was to be put on the market. A quick sale resulted which has gone from reservation to completion within 8 weeks, keeping me informed of progress all the way through. A great professional service. Well done!

Chris · 14 June 2019

★★★★★ 1/5

Trustpilot

Avoid at all costs.

Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.

Deane · 18 January 2024

★★★★★ 5/5

Google

Had a tricky situation with a development not being complete on time and not living anywhere near the property was a massive issue for arranging checks and viewings etc... Nicola took it into her own hands to check how the development was going and keep me updated and also arrange viewings even though it wasn't completley finished! Excellent service and would always reply the same day which is vital when time is of the essence. Highly reccomended!!

Jared · 13 June 2020

★★★★★ 5/5

Google

A great estate agents. Ellie was very helpful

Cloud · 13 June 2023

★★★★★ 1/5

Trustpilot

Purchasing a property

While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.

Asif · 28 December 2023

★★★★★ 5/5

Google

Honestly had a perfect experience with everyone we have spoken to while moving. They have helped us every step of the way and have been there for us to email or call whenever we needed. Have helped us with changing arrangements due to work and have just been outstanding throughout.

Emma · 16 October 2023

★★★★★ 5/5

Google

Great, friendly and professional. Tracy, Kaila, Kush and the team were very helpful. Extremely happy with bairstowe eves service, highly recommendPositiveResponsiveness, Professionalism

Dean · 27 August 2021

★★★★★ 1/5

Google

I rented a house with Bairstoweves sittingbourne for 11 years and within that time kept the property up to a immaculate standard when the landlord decided to sell it was amazing how this branch stop communicating around getting your deposit back and then take a landlords side in trying to get you to pay £200 for a cleaning bill that is totally unreasonable I was dealing with Tracy Scott please do not use this place!!!!

Spencer · 13 June 2020

★★★★★ 5/5

Trustpilot

Their auction method of selling is…

Their auction method of selling is impressive. Sold a property in approximately a month!

Tony · 20 March 2026

★★★★★ 5/5

Google

Bairstow Eves (Sittingbourne) recently undertook the sale of my late father’s home. This was my first experience with Bairstow Eves and I am delighted to report that I found them to be in every respect a close, well motivated and highly professional team under, in my opinion, extremely proficient branch management. Upon this experience I would have no hesitation in recommended the Sittingbourne Branch (at least) of Bairstow Eves.

Andrew · 13 June 2021

★★★★★ 5/5

Google

Very helpful staff all round, always available to answer any questions. Special mention to Amie who went above and beyond helping with viewings and visits.

Gary · 13 June 2020

★★★★★ 1/5

Trustpilot

Spying on you asking personal information has non acting agents.

They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.

John · 26 October 2023

★★★★★ 5/5

Trustpilot

As recent clients,we cannot speak…

As recent clients,we cannot speak highly enough regarding the service we have received from Witham Senior Executive Manager Nick Webb and his team.Nothing was too much trouble and the service received was always given with a friendly smile and advice when needed.

Colin · 9 November 2022

★★★★★ 5/5

Trustpilot

Penelope was brilliant at what she…

Penelope was brilliant at what she does....kept us in the loop at all times - smoothed over the process - kept all parties informed and made sure everything went according to plan and as it should be. Excellent. As an investor working with many agents....if only they could all be like Penelope.

Asif · 22 April 2021