Bairstow Eves Sittingbourne reviews

★★★★★ 1/5

Trustpilot

Avoid at all costs.

Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.

Deane · 18 January 2024

★★★★★ 5/5

Google

Had a tricky situation with a development not being complete on time and not living anywhere near the property was a massive issue for arranging checks and viewings etc... Nicola took it into her own hands to check how the development was going and keep me updated and also arrange viewings even though it wasn't completley finished! Excellent service and would always reply the same day which is vital when time is of the essence. Highly reccomended!!

Jared · 13 June 2020

★★★★★ 5/5

Google

A great estate agents. Ellie was very helpful

Cloud · 13 June 2023

★★★★★ 1/5

Trustpilot

Purchasing a property

While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.

Asif · 28 December 2023

★★★★★ 5/5

Google

Honestly had a perfect experience with everyone we have spoken to while moving. They have helped us every step of the way and have been there for us to email or call whenever we needed. Have helped us with changing arrangements due to work and have just been outstanding throughout.

Emma · 16 October 2023

★★★★★ 5/5

Google

Great, friendly and professional. Tracy, Kaila, Kush and the team were very helpful. Extremely happy with bairstowe eves service, highly recommendPositiveResponsiveness, Professionalism

Dean · 27 August 2021

★★★★★ 1/5

Google

I rented a house with Bairstoweves sittingbourne for 11 years and within that time kept the property up to a immaculate standard when the landlord decided to sell it was amazing how this branch stop communicating around getting your deposit back and then take a landlords side in trying to get you to pay £200 for a cleaning bill that is totally unreasonable I was dealing with Tracy Scott please do not use this place!!!!

Spencer · 13 June 2020

★★★★★ 5/5

Trustpilot

Their auction method of selling is…

Their auction method of selling is impressive. Sold a property in approximately a month!

Tony · 20 March 2026

★★★★★ 5/5

Google

Bairstow Eves (Sittingbourne) recently undertook the sale of my late father’s home. This was my first experience with Bairstow Eves and I am delighted to report that I found them to be in every respect a close, well motivated and highly professional team under, in my opinion, extremely proficient branch management. Upon this experience I would have no hesitation in recommended the Sittingbourne Branch (at least) of Bairstow Eves.

Andrew · 13 June 2021

★★★★★ 5/5

Google

Very helpful staff all round, always available to answer any questions. Special mention to Amie who went above and beyond helping with viewings and visits.

Gary · 13 June 2020

★★★★★ 1/5

Trustpilot

Spying on you asking personal information has non acting agents.

They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.

John · 26 October 2023

★★★★★ 5/5

Trustpilot

As recent clients,we cannot speak…

As recent clients,we cannot speak highly enough regarding the service we have received from Witham Senior Executive Manager Nick Webb and his team.Nothing was too much trouble and the service received was always given with a friendly smile and advice when needed.

Colin · 9 November 2022

★★★★★ 5/5

Trustpilot

Bairstow Eves in Wanstead have been magnificent

Bairstow Eves in Wanstead have been fantastic in every respect in the process of letting our flat in the area recently. Elaine and Adam are always quick to respond to queries, helpful in explaining issues and clearly have a very keen instinct about prospective tenants. They know the area really well and are always available to help. I recommend this professional company .

Mr · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent service

I bought my new home through Bairstow Eves Hornchurch. I'm so grateful for all the help that Charlotte W and Lee D provided with the purchase. The communication from beginning to end was perfect not only with me but with the solicitors and all parties involved. The process felt much simpler and easier than it should have been for a house purchase but that's only because of all the work from Charlotte. I'm very happy with my new home.Thank you!

Amrit · 31 August 2023

★★★★★ 5/5

Trustpilot

Penelope was brilliant at what she…

Penelope was brilliant at what she does....kept us in the loop at all times - smoothed over the process - kept all parties informed and made sure everything went according to plan and as it should be. Excellent. As an investor working with many agents....if only they could all be like Penelope.

Asif · 22 April 2021

★★★★★ 1/5

Trustpilot

DO NOT USE! Awful service!

Terrible company and horrendous service. Hard to sell a house when the agent doesn't pitch up for viewings, has fake customers who don't pitch up for viewings either, doesn't return calls, terrible photos and asks for our own photos, bad write up, don't update the sales video with the new photos post makeovers, refuses to release the seller from a contract despite repeated requests due to terrible service and wants payment for doing nothing useful! Release MR Portman immediately so a proper agent can sell the house!

Nolene · 22 August 2023

★★★★★ 1/5

Trustpilot

Beeston Branch:

Beeston Branch:A terrible experience with this agent. My friend listed her property with them under a twelve week contract which they later said was 16 weeks as they want her to give another four weeks notice after the twelve period. On top of this they got the property information and dimensions wrong on the listing; adding a downstairs toilet that didn't exist! They confuse viewings and bookings, hence turning people down who want to view the property. She is at the end of her tether trying to get out of this contract. Don't use this agent. They are incompetent, lack any communication skills and behave like rogues when you try to leave.

Dawn · 10 August 2023

★★★★★ 1/5

Trustpilot

Southgate Branch

Southgate Branch, if I could give zero stars I would. They did not even send anyone round to the house when a viewer was coming. I had to show them round. Sometimes they told the client they would meet outside our house at the agreed time but would not show up. I use to see people wandering up and down the street and had to go out and ask them in. We were even told off for turning up at the office to speak with them being told we should have booked an appointment. Hopeless!!

Ralph · 9 August 2023

★★★★★ 5/5

Google

I want to express my gratitude to the letting agency for their exceptional service in assisting me with renting a house. The process was smooth, and the team was incredibly helpful. I'm impressed with their professionalism and efficiency. Highly recommended.

Terrance · 13 February 2024

★★★★★ 1/5

Trustpilot

Stratford Branch have been useless

Stratford Branch have been useless, very charming agent valued the property and got me signed up and then it all went south from there. It took them almost 2 weeks to list the property, incl. put the board up on the wrong house. After just one week and 2 viewings they tried to bully me into reducing the price - I was extremely offended by the language they used and had to complain. Since then radio silence - no wonder house prices are falling. Going to rent with Openrent or sell it later with Strike for free - at least if I have to discount the house it costs me nothing to sell it. This is my first experience of high street agents for a long time and hopefully my last ever.

WilliamP · 7 August 2023

★★★★★ 1/5

Trustpilot

Really bad

I have rented a property with Bairstow Eves and I have stayed there for nearly 3 years. When I left not only that it took them more than 2 months to release the deposit but they have retained half of the initial deposit for some things that was damaged before I have rented the property. I know that the new tenant has moved in next day after we moved out and the new tenant has clean the garden for which Bairstow eves have retain 120£ from my deposit. The garden was left in the same state that we have taken. I am not saying that it took them 4 months to repair a main door that I couldn’t lock and I had to sleep at night with the door unlocked with a 4 years old child. I have also repainted all the house and repaired the garage and front door on my expense while I have lived there. When I have asked about the invoices for the money that they will retain for what they are saying that has been repaired they find different excuses not to provide them. So be careful when you renting with them as you won’t get the deposit back.

Ana-Maria · 1 August 2023

★★★★★ 5/5

Trustpilot

Amazing team at the tamworth branch

Amazing team at the tamworth branch, I could not fault them, from the minute we looked around the house until the minute we picked the key's up and if you need a mortgage, countrywide mortgages within the branch is definitely the one to use suki is amazing and continued to support after we got out key's. Thank you

Nicola · 17 October 2024

★★★★★ 5/5

Google

As a new and inexperienced landlord I am grateful for the support of Tracy, Carina, Lorraine, Matt and everyone I have encountered at Bairstow Eves Sittingbourne. I recommend them wholeheartedly.

G · 29 July 2024

★★★★★ 5/5

Google

Rented an apartment managed by the company in sittingbourne, staff were professional and considerate. The property negotiator was empathetic and had the interest of both tenant and landlord at heart.

Emenike · 27 July 2024