Trusted Agent profile · Sidcup

James Gorey Estate Agents Sidcup reviews

4.9

★★★★★ Excellent

123 reviews across 2 platforms

20-22 Station Road, Sidcup, DA15 7EJ

James Gorey Estate Agents's office in Sidcup, at 20-22 Station Road, is rated 4.9 out of 5 across 123 reviews on two platforms, including 120 Google reviews rated 4.9.

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4.9 / 5

120

Reviews on Google

This office

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5.0 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sidcup office, from every platform, shown as written. First names only.

1/5

Google

The sales team were genuinely lovely, no issues there at all. The lettings side however was a completely different experience. The referencing company they use is honestly shocking, it does not have a single review above 1 star. On top of that, my referencing actually showed as completed and successful on their system, and they even confirmed over the phone that I had passed. Despite that, the estate agents told me there was still an issue. To try and move things forward, I offered additional payslips and bank statements, and said I could even get them officially stamped by my employer. They refused to accept any manual documents at all, which I’ve never come across before with any agent. Instead, their process requires you to give third-party access to your personal data - bank account and HMRC account, with no alternative option, again a red flag as this isn’t a legal requirement due to obvious GDPR an security reasons. I wasn’t comfortable with that, so I explained I was happy to provide everything needed, just not by giving that level of access. When I spoke to Hayley in lettings (who was very defensive and not helpful) , I called to ask what I could to help them complete the process and also said I didn’t understand why standard documents weren’t being accepted when they’re normally more than enough - although if I’ve passed referencing no further docs should be required anyway. The immediate response was that my application would be rejected and my holding deposit could be retained if I didn’t agree to share my data that way, which didn’t sit right with me at all. I called again to follow up after the referencing company confirmed I had passed all checks (i contacted the referencing agency directly incase there was a miscommunication or error on their website), and was then told that the person I had spoken to worked in a different office… even though it was the same number and office, which just added to the confusion. Later on, I was told the landlord had actually decided not to proceed anyway, which completely contradicted what I’d been told earlier about referencing being the issue. To be fair, they did refund the holding deposit in full, which I assume is because the situation wasn’t handled properly and they realised they legally could not retain my deposit as I passed all checks. Overall, the whole process felt confusing, inconsistent, and unnecessarily rigid. I’ve rented before and never had an experience like this.

Wasim · 7 April 2026

Agent replied · 14 April 2026

Thank you for your review. We’re pleased to hear your experience with our sales team was positive, however we need to address several points in your comments that do not accurately reflect what took place. When you applied for the property, you paid a holding deposit and signed our cost breakdown document. This clearly explains, in line with the Tenant Fees Act 2019, the circumstances in which a holding deposit may be retained or returned. As part of the application, an independent third-party company carries out referencing. During your referencing, we could not verify your employment details due to concerns raised about the employer domain. Given the nature of the employer stated, this was flagged as a potential risk requiring further verification. Therefore, you were asked to complete additional checks via secure, regulated methods (such as Open Banking or HMRC verification), which the industry widely uses now to prevent fraud. Unfortunately, you declined to proceed with these checks. The referencing company does not accept manually provided documents such as payslips in these circumstances due to the high risk of fraud, and we cannot override their compliance requirements. To clarify an important point, the communication you received from the referencing company confirmed your application had been concluded, not passed. These are not the same, and at no point was a successful outcome confirmed to us. At this stage, we explained that we would be unable to proceed without satisfactory completion of referencing. We also made clear the potential implications regarding the holding deposit, as required by the regulations. We do not have the discretion to ignore failed or incomplete referencing. Following this, we updated our landlord client. Based on the available information and outstanding concerns, the landlord decided not to proceed with the tenancy. As a result of the landlord withdrawing, the holding deposit was returned to you in full, as required by law. We would also respectfully disagree with your characterisation of our team. Our colleague acted professionally throughout and sought to clearly explain the process and available options at each stage. We appreciate that this was not the outcome you were hoping for, however all steps taken were in line with legal requirements, industry regulations, and our duty to our client. We wish you all the best with your future property search.

5/5

Google

James Gorey were great from start to finish and I am so glad I choose them to be my estate agents. They were honest with me regarding the market but also supported any decision I made. A huge shout out and thank you to Josh Collis in particular whose patience and support was very appreciated from start to finish. My transaction took longer than expected but he kept chasing my buyer and their solicitors to get it finally over the line. Generally can’t thank you enough for all the support you gave!

Stephanie · 14 February 2026

Agent replied · 14 April 2026

Thank you so much for your thoughtful review! We're thrilled to hear that Josh Collis provided you with such patience and support throughout your journey. Your satisfaction means the world to us!

5/5

Google

I had a fantastic experience buying my new home with James Gorey Estate Agents in Sidcup. Josh was incredible, he truly went above and beyond and was so helpful throughout the entire process. He made everything run smoothly and kept me and partner well-informed at every step. I highly recommend Josh to anyone looking for a professional and dedicated estate agent. 5 stars

Jack · 24 March 2026

Agent replied · 14 April 2026

Thank you for your wonderful review! We're thrilled to hear that Josh went above and beyond to help you during the home-buying process. Your recommendation means a lot to us, and we appreciate your kind words!

5/5

Google

I recently sold my house through James Gorey with my main contact being Josh, and I couldn’t be happier with the service I received. From the very first meeting, they were friendly, professional, and clearly very knowledgeable about the local property market. More knowledgeable than any other estate agent I met with. They gave honest and realistic advice about pricing, and their marketing strategy was spot-on, the photos and listing really showcased the best features of the property. We had strong interest right away and received multiple viewings within days. Communication throughout the process was excellent. I was kept up to date every step of the way, and any questions I had were answered quickly and clearly. I highly recommend using James Gorey to sell your home. A massive thank you to Josh and the team!

Jennifer · 14 September 2025

Agent replied · 14 April 2026

Thank you so much for your wonderful review! We're thrilled to hear that you found our team, especially Josh, to be friendly, professional, and knowledgeable about the local property market. Your recommendation means the world to us, and we appreciate your trust in James Gorey to sell your home!

5/5

Google

As first-time buyers, we couldn’t have asked for a better experience. The whole process felt smooth and stress-free thanks to the team, and a special shout-out to Josh who went above and beyond at every step. He was always available to answer our (many!) questions, kept us updated throughout, and explained everything clearly so we felt confident in what was happening. Josh’s professionalism, friendliness, and genuine care made what could have been a daunting process into an exciting and positive one. We’re so grateful for his support and guidance, and we’re now happily settled into our first home. We would highly recommend this estate agent, and especially Josh, to anyone looking to buy their next home.

Alfie · 14 September 2025

Agent replied · 14 April 2026

Thank you so much for your wonderful review! We're thrilled to hear that Josh's professionalism and genuine care helped make your first home buying experience smooth and exciting. We appreciate your recommendation and wish you all the best in your new home!

5/5

Google

Had a brilliant experience selling and buying via James Gorey Estate Agents. A massive shout-out to Josh Collis, who went above and beyond throughout our journey to make the process as smooth as possible. He has a great work ethic and will do anything for his client, we really appreciate Josh and his work! It's hard to find agents like Josh anymore and that's a real credit to him! I cannot recommend Josh and everyone at James Gorey enough! Thanks again, Zac & Rachel

Zac · 14 August 2025

Agent replied · 14 April 2026

Thank you so much, Zac and Rachel, for your wonderful review! We're thrilled to hear that Josh's dedication and work ethic made your experience so smooth. Your recommendation means the world to us!

5/5

Google

Our second experience with James and his team. It's so important to have solid support at what is usually a stressful time, and once again, the whole process went smoothly, with minimum stress. Josh managed it all, from viewings to completion, and was pro-active and accessible throughout. The initial advice from James regarding the marketing strategy for our property was spot-on. One thing worth mentioning, especially if you have any apprehension, is James's calm and easy manner. There is no pressure or over estimation of value to get your business - you get a considered assessment, and the opportunity to talk about what is right for you. Highly recommended.

J&A · 14 August 2025

Agent replied · 14 April 2026

Thank you so much for your wonderful review! We're thrilled to hear that James's calm and easy manner helped make your experience less stressful, and that you found our marketing strategy spot-on. Your recommendation means a lot to us!

5/5

Google

We recently sold our house through James Gorey Estate Agents and had a fantastic experience. Josh handled the sale and did a brilliant job from start to finish. Professional, approachable, and always on hand to answer questions. He made the whole process smooth and stress-free, and we felt confident we were in good hands throughout. Would highly recommend Josh and the team at James Gorey to anyone looking to sell their home.

Daniel · 14 September 2025

Agent replied · 14 April 2026

Thank you for your wonderful feedback! We're thrilled to hear that Josh provided a smooth and stress-free experience during your home sale. Your recommendation means a lot to us, and we appreciate your kind words about our team's professionalism and approachability.

5/5

Google

We had a really fantastic experience selling our home with James Gorey Estate Agents. Right from James' first visit to give us an estimate, the service was excellent. James explained everything really clearly, was very happy to answer all of my questions and his communication after the day was really prompt and efficient. Once we'd decided to go with James, the whole process of getting the property listed was really smooth and the listing was really top-tier; they really worked hard to highlight the best parts of our little home! We had an offer from our first day of viewings and from there Josh was an absolute superstar, keeping us updated on the progress of our sale and helping to get everything moving and explaining all the steps very clearly. We felt so looked after by Josh and he really went above and beyond for us to make what is always a very stressful experience go as smoothly as possible. I honestly cannot recommend the team enough!

Michaela · 14 April 2025

Agent replied · 22 December 2024

Thank you for your review, it is very much appreciated. Kind regards, James Gorey - Director

5/5

Google

I recently worked with Lema to sell my home, and I couldn't be more impressed with the service provided. From the initial consultation to the final sale, the entire team made the process as smooth as possible. What truly stood out was her proactive approach. Lema secured viewings quickly, and after receiving multiple offers, helped negotiate the best deal for me. I felt supported throughout the entire process, and I’m thrilled with the outcome. I would highly recommend James Gorey and Lema to anyone looking to sell their property.

Amie · 14 April 2025

Agent replied · 12 January 2025

Thank you for your review, it is very much appreciated. Kind regards, James Gorey - Director

5/5

Google

Josh Collis of James Gorey Estate Agents was the agent on the purchase of our first home. He provided a very personal and professional service and was a great help and support throughout the process (and as first time buyers we did have a lot of questions). Could not have asked for anything more from Josh who went above and beyond to help us reach Completion. Josh is an extremely helpful Agent who I have recommended to friends already. Thanks to Josh and the James Gorey team for making this a smooth and efficient purchase process.

Saud · 14 April 2025

Agent replied · 14 April 2026

Thank you for your review, it is very much appreciated. Kind regards, James Gorey - Director

5/5

Google

We recently sold our house through James Gorey and couldn’t have asked for a better service! We mainly dealt with Josh and he was always very helpful, constantly updating us and chasing solicitors. He was very professional at all times and sold our house within a couple of days. We will definitely recommend James Gorey and will use them again in the future

Lauren · 14 September 2025

Agent replied · 14 April 2026

Thank you for your wonderful feedback about our service! We're thrilled to hear that Josh was helpful and professional throughout the process of selling your house. Your recommendation means the world to us, and we look forward to assisting you again in the future!

5/5

Google

James Gorey estate agents handled my purchase and I couldn't recommend more. Josh Collis was instrumental in keeping the process moving in a professional and personable way. The service was outstanding and would be my first choice if I were to sell again!

Amanda · 14 February 2026

Agent replied · 14 April 2026

Thank you so much for your wonderful review! We're thrilled to hear that Josh Collis was instrumental in making your purchase process smooth and enjoyable. Your recommendation means the world to us, and we look forward to assisting you again in the future!

5/5

Google

Josh Collis was brilliant. A great help to us. Our property achieved the price wanted. We were kept informed every step of the way in the sale of our house. We would highly recommend this company - thank you

Mick · 14 March 2026

Agent replied · 14 April 2026

Thank you for your wonderful feedback! We’re thrilled to hear that Josh Collis provided brilliant support and kept you informed throughout the sale of your house. Your recommendation means the world to us!

5/5

Google

As first time buyers we couldn’t have asked for a better experience, Josh was extremely helpful and communicated every step with us and kept us updated even there wasn’t much to update us on! as well as consistently chasing the rest of the chain to ensure our purchase ran smoothly. Would thoroughly recommend!

Louisa · 14 September 2025

Agent replied · 14 April 2026

Thank you so much for your wonderful review! We're thrilled to hear that Josh's helpfulness and communication made your first-time buying experience so smooth. Your recommendation means a lot to us!

5/5

Google

Hi Josh, Thank you so much for your support regarding my property, which went so well within a very short time. Thank you, and God bless you and all your team. Many thanks Helen

Hele · 14 December 2025

Agent replied · 14 April 2026

Thank you, Helen, for your heartfelt message and for acknowledging our team's support in making your property transaction a success! We're grateful for your trust and wish you all the best.

5/5

Google

If you are considering selling your home look no further than James Gorey Estate Agents. Jame's service was impeccable he made us feel like we were his only clients his manner is polite and professional, he dealt with any problems and issues that arose regarding the sale of our house quickly, efficiently and with a favourable outcome. Katie, Jame's co-worker, also assisted in the sale of our house she kept us fully informed at all stages on the progress which reassured us that we had chosen the right people to sell our home We cannot recommend Jame's service highly enough.

Stephen · 14 April 2024

Agent replied · 26 November 2023

Thank you for your review, it is very much appreciated. Kind regards, James Gorey - Director

5/5

Google

Ive dealt with quite a few estate agents in the past 12 months in the search for a property and I have to say there are only two companies I would recommend if buying or selling, one of which is James Gorey. I wouldn't hesitate to use James Gorey for buying or selling. I have to particularly highlight Josh Collis Senior Property Consultant at James Gorey, he worked so hard in the management of the transaction and nothing was too much trouble. Speedy resolutions and fast responses to issues kept the conveyancing machine well oiled. Without his personal involvement I doubt we would have seen a positive outcome. Im very grateful for all his efforts over the past few weeks.

Paul · 14 December 2025

Agent replied · 14 April 2026

Thank you so much for your amazing feedback! We're delighted to hear how hard Josh Collis worked on your transaction and that his efforts contributed to a speedy and positive outcome for you. Your recommendation means the world to us!

5/5

Google

HUGE Thankyou to the team and especially Paul who was the driving force behind getting the purchase of our new house processed in lightning speed. We are so grateful to have avoided the stamp duty increase! Very happy with our new house and we can’t wait to move to Abbey Wood! Thanks a million!!

Alex · 14 April 2025

Agent replied · 14 April 2026

Thank you for your review, it is very much appreciated. Kind regards, James Gorey - Director

5/5

Google

Updating my review, as I have now bought and sold through James Gorey, and both times have had a wonderful experience, James and Josh are brilliant. Both super professional, always happy to answer any queries you have and respond promptly. The communication you have through them is excellent, with regular weekly check-ins throughout the whole process and always pushing to drive things along. The marketing of your property on the selling sites is far superior to other local EAs, I would not hesitate to recommend to others to buy or sell a property with them.

Gemma · 14 September 2025

Agent replied · 14 April 2026

Thank you very much for your review!

5/5

Google

Had a great experience with James Gorey , Josh was always happy to help with any questions or issues we had with our sale , definitely recommend and support a local business

Mandi · 14 August 2025

Agent replied · 14 April 2026

Thank you for your kind words about James Gorey and Josh! We're thrilled to hear that they were able to assist you with your sale, and we truly appreciate your support for our local business.

5/5

Google

We bought our property through James back in 2020, and built a great relationship up with James himself as it took approx 11 months from start to finish. Naturally when we came to sell the property nearly 5 years later there was only 1 choice for us to market our property. James has since expanded and the sale of our property was handled by a top quality agent called Josh. These guys only bring solutions not problems which is what you need when you are dealing with the stress of selling a property. To top it off we took a recommendation from James regarding a solicitor and they ended up being fantastic too. If i could give more than 5 stars i genuinely would.

Conor · 14 July 2025

Agent replied · 14 April 2026

Thank you so much for your generous review! We are thrilled to hear that your experience with James and our team, especially with Josh, made the selling process smoother and stress-free for you. Your recommendation means the world to us, and we appreciate your trust in our services!

5/5

Google

Can only say it was a pleasure selling through James Gorey. Both James and Josh were more than helpful. Would definitely use them again and recommend them to anyone selling

Kev · 14 July 2025

Agent replied · 14 April 2026

Thank you for your review, it is very much appreciated. Kind regards, James Gorey - Director

5/5

Google

Selling my house was a nightmare over a period of 12 months for many reason with various volatilities. But one thing always remain constant, the service & support from Josh and James from James Gorey. I have no words to express my gratitude towards them. I bought my new house through them too. They became like a family member to us now :-). If anyone reading this and either buying or selling via them, these guys are mint and they offer 5 star services and support. pick them with your eyes closed.

Tura · 1 May 2025

Agent replied · 14 April 2026

Thank you for your review, it is very much appreciated. Kind regards, James Gorey - Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about James Gorey Estate Agents Sidcup

How many reviews does James Gorey Estate Agents Sidcup have?

James Gorey Estate Agents's Sidcup office has 123 reviews across two platforms: 120 on Google, 3 on Facebook.

What is James Gorey Estate Agents Sidcup's rating?

James Gorey Estate Agents Sidcup is rated 4.9 out of 5 across all 123 reviews, and 4.9 out of 5 on Google from 120 reviews.

Where is James Gorey Estate Agents's Sidcup office?

James Gorey Estate Agents Sidcup, 20-22 Station Road, Sidcup, DA15 7EJ.

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