Trusted Agent profile · Shropshire
★★★★★
878 reviews across 3 platforms
13A High Street, Wem, Shrewsbury, SY4 5AA, Shropshire, SY4 5AA
Monks Estate & Letting Agents's office in Shropshire, at 13A High Street, is rated 4.9 out of 5 across 878 reviews on three platforms.
Every review we hold for the Shropshire office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience
Our agent Beth went above and beyond helping us with our move. She showed us the area, gave us valuable insights on commute times, schools etc and was very responsive and reliable. It felt like she was genuinely interested in finding the right place for us.
Hi Elizabeth, Thank you for your kind words. It’s been a pleasure working with you and I’m sure we will cross paths in the future. Best, Beth
5/5
TrustpilotKatie Shaw from the Dulwich branch
Katie Shaw from the Dulwich branch was excellent from the initial meeting through to finalising the offer. She was extremely helpful and responsive throughout the entire process and it was always a pleasure to deal with her bright, cheerful and enthusiastic nature.Thanks Katie and the KF team!
Dear Phil,Thank you so much for taking the time to leave such kind feedback! I am so pleased that you have had a great experience so far. It has been a pleasure working with you!All the best,Katie
5/5
TrustpilotI had the pleasure to work with Sophie…
I had the pleasure to work with Sophie Klineberg during my search for a property to rent in London. Sophie was always extremely professional and attentive as an agent, on top of being super friendly. I will definitely contact her again if I need to look for a new property!
Dear Jaime,Thank you for your kind words, really pleased you had a great experience and wishing you all the best in your new home. I look forward to working with you in the future. All the best,Sophie
5/5
TrustpilotI got great service from Lety Lupi when…
I got great service from Lety Lupi when she managed my flat. She was responsive and understood exactly what I needed.
Dear Suzanne, Thank you for your kind words. It was a pleasure working with you, and I'm delighted to hear you were happy with the service provided. Best, Lety
5/5
TrustpilotDifficult purchase from an unwilling…
Difficult purchase from an unwilling seller. Communication with California added issue Handled professionally by Tim + . But outcome achieved
Thank you, Bernard, and Carol, for your kind words. We are so pleased to have met your expectations and are delighted to have secured you a great outcome on both your sale and purchase. Best wishes, Tim, James, and the Knight Frank Guildford Team
5/5
TrustpilotKev Patel was very helpful and…
Kev Patel was very helpful and professional from start to finish. He helped us overcome several difficult situations and made us feel that he was definitely looking out for our best interests and being fair to the tenant at the same time.I would happily work with Patel again.Best regardsTim Cox-Johnson
Thank you so much for your kind words! It was a pleasure working with you, and I’m glad I could help navigate those challenges. Looking forward to assisting you again in the future! Kev
5/5
TrustpilotAdam office head at KF Esher did a…
Adam office head at KF Esher did a great job in selling my home in Esher. Sure we got lucky and found a buyer during the first week but it was his diligence, focus and hard work thereafter that made the whole process so straight forward. Thanks Adam!
It was my pleasure Laurie, we had a some bumps in the deal, but together we worked our way through. Thoroughly enjoyed looking after your sale. All the best. Adam
5/5
TrustpilotThank you so much, Mr Alex Whiting!
Mr Alex Whiting was amazing! He was very professional and friendly, making the whole process of buying a property so smooth and stress-free. He always replies to us super quickly, even when he was in holidays. He didn't only answered our questions with accurate and detailed information, but went above and beyond to give us a lot of background information to help us make a good decision. He also helped to coordinate the solicitor and developer to speedy up the conveyancing. Everything was just simply perfect!
5/5
TrustpilotHouse purchase - Excellent!
I can honestly say Vip, from KnightFrank in Hampstead, has been the best estate agent I have ever dealt with.Unlike some I have met, Vip was always reachable, incredibly patient and genuinely friendly. He made the purchase of our new family home that little bit more special!I would highly recommend Vip (aka Uncle Vippy) and the Hampstead branch without hesitation.
Thank you very much for allowing me to be part of your journey to purchase a property and your kind review. It was a genuine honour to assist you and we look forward to the next opportunity. Wishing you many happy memories in your new property! Kind Regards, Vip and the Hampstead team.
5/5
TrustpilotToru Yoshioka
Toru Yoshioka is my property manager and he is very diligent and responsive in all of our interactions. I recently reached out to him to sell my property and he replied right away even he was out of the office and put me in touch with the right team and followed up.
Hi ChristineThank you very much for your kind review. We are always happy to help.If you require any further assistance, please let me know.Kind regardsToru Yoshioka
5/5
TrustpilotThank You Vinnie from Renewals
Vinnie from Renewals was in charge of handling my rental renewal as the landlord. I appreciate the support and prompt and clear communication from Vinnie especially between us and the tenant to reach a quick agreement on the rental renewal. Thank you, Vinnie, for your prompt and professional follow-up and services.
Good morning,Thank you for the lovely review.It was a pleasure to assist you in the renewal.All the best.Kind regards,Vinnie
5/5
TrustpilotExcellent service
Excellent service. I moved from Toronto, Canada to London and knew nothing about the local market. Malak from knight frank reached out to me and showed me around beautiful properties. Malak was super friendly and approachable. She also got places right in my budget and with my needs. Very good experience working with knight frank.
Hi Dwaraknath, Thank you so much for this. It has been an absolute pleasure assisting you, I hope you enjoy your new home!Kind regards, Malak.
5/5
TrustpilotLaura made the entire rental process…
Laura made the entire rental process smooth and pleasant, the team are very professional and took good care of us from viewing the flat to our move and went out of their way to help us with any issues and queries. Definitely the best experience we’ve had renting in London.
We have enjoyed working with you too Maja! I am really pleased you are settling into your home so well and please do not hesitate to contact myself and Yemi going forward. All the best, Laura
5/5
TrustpilotConsistent communication
What made out experience great was the consistency in working with me from point of initial enquiry to completion with an unwavering approach to assist, I found the WhatsApp communication rather handy especially with the day to day commitments this enabled communication at all times which was considered handy.
5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with Vinoath Selvakumar from the real estate agency. Vinoath was incredibly responsive, swiftly liaising with the landlord and facilitating negotiations. His professionalism and efficiency were remarkable throughout the process. As an Associate Renewal Negotiator, Vinoath demonstrated exemplary skills in communication and negotiation, making the experience seamless and efficient. Highly recommended.Artem
Dear Artem,Thank you for the lovely review.It was a pleasure to assist you in the renewal process and thanks again for your patience during negotiations.Kind regards,Vinnie
5/5
TrustpilotLouna was great
Louna was amazing. She was very responsive and helped us any possible ways. The fact that she speak French was also really an advantage. We are very happy with the work she did. Compared to other agents we were in contact with, she was by far the best and managed to find the perfect place for us
Hi Philippe,It was an absolute pleasure to help you and Estelle finding your new home. You have both been a delight to deal with and I hope you will be happy there for many years.Best wishes,Louna
5/5
TrustpilotEverything was smooth and perfect!
Mr Alex Whiting has been simply amazing! He always gave us speedy and informative replies, even when he was not in office or was in his holidays. He didn't only provided the information we requested, but often went above and beyond by giving us a lot of reference information to help us make a good decision. Whenever an issue appeared, he always proactively contacted relative parties to solve it. Buying a property is such a big thing and is usually stressful, but Alex made it so seamlessly quick and smooth! Absolutely 5 stars!
5/5
TrustpilotNadine and Lizzie great service
Nadine, Lizzie and the team have been so helpful and easy to deal with. Having moved from Australia to England with our family for three months, there were many moving parts with the greatest challenge finding the right accommodation for our family. We felt comfortable during the entire process. Thanks so much Nadine and Lizzie
Thank you, Rollo, for your incredibly kind reviews. Relocating is never easy, but we are glad we could assist you and your family with some of the process. Enjoy your home. Nadine and Lizzie
5/5
TrustpilotWalid was genuinely helpful for me…
Walid was genuinely helpful for me being able to secure my desired flat. He went the extra mile to make sure everything is done properly from placing an offer to moving in, and communicated with care to all parties involved. I would be very happy to work with him again in the future.
Dear Gabor,Thank you for your kind words. I am pleased that you have enjoyed a smooth process and hope to provide the same level of service once more.Best,Walid
5/5
TrustpilotBeth Tighe has been amazing support…
Beth Tighe has been amazing support since we moved to the Uk supporting on finding the best property for us for rental and keeping us in informed proactively whenever a new rental that would match our requirements comes to the market.Her communication has brought confidence in the process.
Thank you for your kind words Fatma. It was a pleasure working with you, best of luck in your new home. Best, Beth
5/5
TrustpilotVinnie from Renewals
Vinnie from Renewals was so easy to work with and did a great job.
Dear Annabelle, Thank you for your lovely review. It has been a pleasure to assist you. Kind regards, Vinnie
5/5
TrustpilotSuper landlord experience
Always super responsive in engaging with building management. Chervon is our Property Manager and always responds same day. Most recently she arranged maintenance on site same day for a minor issue and resolution by the following weekend. She always checks up to make sure everything is ok so makes you feel well looked after.
Thank you for your kind words. It is a pleasure to help you and also give a personalised service. Warm regards,Chervon
5/5
TrustpilotOlivia and Wimbledon team… Amazing!
Best renting experience ever!Every single step during the process was perfect! Quick reply, clear information, ongoing support during the process. More important, people are kind and easygoing. Olivia was specially amazing for making me feel at home and create a connection with my new landlord. Thanks!
Thank you so much for your kind words, it was a pleasure assisting you throughout the rental process. We strive to make every step smooth and stress-free, so it's great to hear that you had such a positive experience.We're always here to support you, so don't hesitate to reach out if you need anything in the future.Best wishes in your new home!Olivia and Team
5/5
TrustpilotLong Time Satisfied Client.
KF Hampstead has looked after the letting of our property and the management thereafter for the past 26 year. The property went out on let last week in a deal negotiated by Mumzad Soobhany and his team. Whilst the property was vacant it was under the caring management of Michelle Henry, Senior Property Manager at KF.
Thank you for the very kind words Mr Dobby.As always it was an absolute pleasure to have found you the new tenants.Mumzad and Michelle
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