Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.
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5/5
GoogleMy family have just moved to Shrewsbury in the past 2 weeks and after being let down on a rental we were promised and effectively homeless, we went to Martin and Co for help in finding a home quickly. We were lucky to find a lovely 4 bed townhouse and the service provided to us by the agent was absolutely first class from start to finish. Everything was dealt with quickly and smoothly and we couldn't be happier. I have to give a special mention to natalie who was handling our application. She has been exceptional throughout the process, so helpful, considerate and punctual. She is a real credit to the business and I would advise anyone looking to rent to skip the other agents and go see natalie at Martin and co. If you want a professional service from someone who actually cares about you the individual rather than your money then natalie is the person to speak to! Thank you Martin and co. Kris and family π
Kris Β· 31 March 2016
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5/5
GoogleMy young family and i have recently come to the end of our tenancy agreement with Martin & Co. We would like to take this opportunity to say that the Shrewsbury branch of Martin & Co are second to none! Issue or simple query alike, Simon, Tracie and the team were incredibly efficient and swift in responding no matter how big or small it may have been. They really made us feel as if nothing was too much trouble for them, and with juggling a young family it really put our minds at ease. We honestly could not recomend the team at Shrewsbury enough. Thank you Simon and Tracie for assisting us in making many fantastic memories for our children in the time that we were at the property.
Daveandjen24 Β· 1 April 2015
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5/5
GoogleThe friendliest letting agents in existence!
My girlfriend and I are renting a house via Martin and Co in Shrewsbury, and at every step of the journey, all 3 members of staff have been incredibly helpful.
Firstly, they are flexible around viewing times and answer all questions promptly. They will happily show you around a property more than once!
Sorting out payments with them was easy and they are very transparent about the entire lettings process. They also provide you with all of the information you may possibly need about payments and terms.
The communication received from Martin & Co Shrewsbury is second to none. Friendly, helpful, and even a good laugh! I would definitely recommend them to anyone.
Kevin Β· 7 October 2014
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5/5
GoogleMy young family and i have recently come to the end of our tenancy agreement with Martin & Co. We would like to take this opportunity to say that the Shrewsbury branch of Martin & Co are second to none! Issue or simple query alike, Simon, Tracie and the team were incredibly efficient and swift in responding no matter how big or small it may have been. They really made us feel as if nothing was too much trouble for them, and with juggling a young family it really put our minds at ease. We honestly could not recomend the team at Shrewsbury enough.
Thank you Simon and Tracie for assisting us in making many fantastic memories for our children in the time that we were at the property.
Daveandjen24 Β· 7 October 2014
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5/5
GoogleThe friendliest letting agents in existence! My girlfriend and I are renting a house via Martin and Co in Shrewsbury, and at every step of the journey, all 3 members of staff have been incredibly helpful. Firstly, they are flexible around viewing times and answer all questions promptly. They will happily show you around a property more than once! Sorting out payments with them was easy and they are very transparent about the entire lettings process. They also provide you with all of the information you may possibly need about payments and terms. The communication received from Martin & Co Shrewsbury is second to none. Friendly, helpful, and even a good laugh! I would definitely recommend them to anyone.
Kevin Β· 1 April 2014
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5/5
TrustpilotWonderful π
Absolutely wonderful service,Lindsey and her team truly fantastic and Natalie has been a star especially as I kept phoning with all the questions of silly worries! If you need to sell your home we definitely and highly recommend Martin&Co Shrewsbury! X
Tracey Β· 27 February 2024
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5/5
GoogleWe found Martin and Co to be very helpful in finding our new home. Lindsey was very helpful and polite and was quick to reply to any questions we had.
The application process was a breeze and our reference checks (via Homelet) were quick and easy.
Itβs been a delight dealing with Martin and Co and I certainly recommend to anyone else looking for property in Shrewsbury
Darren Β· 5 October 2020
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2/5
GoogleThey did not turn up to a viewing we had arranged and confirmed 3 days prior. An hour after the allotted time had passed and I had tried to call and also sent an email direct to the letting agent who was meant to be showing us round, I did receive an email inviting us to arrange another viewing. As I had driven 15 miles and wasted my entire lunch break to attend a viewing they forgot about, I rejected this. I was provided a video tour which would have been enough to make a decision in the first place.
Ultimately, I was unimpressed on this occasion, primarily because of a human error. Potentially I would try to enlist their services in future, should they get any suitable properties.NegativeResponsiveness, Professionalism
Thomas Β· 9 June 2021
Agent replied Β· 8 June 2024
Thank you for your balanced review and apologies once again for our human error. As you stated, I do hope you will consider using our services again in the future.
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2/5
GoogleThey did not turn up to a viewing we had arranged and confirmed 3 days prior. An hour after the allotted time had passed and I had tried to call and also sent an email direct to the letting agent who was meant to be showing us round, I did receive an email inviting us to arrange another viewing. As I had driven 15 miles and wasted my entire lunch break to attend a viewing they forgot about, I rejected this. I was provided a video tour which would have been enough to make a decision in the first place. Ultimately, I was unimpressed on this occasion, primarily because of a human error. Potentially I would try to enlist their services in future, should they get any suitable properties.
Thomas Β· 30 March 2021
Agent replied
Thank you for your balanced review and apologies once again for our human error. As you stated, I do hope you will consider using our services again in the future.
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5/5
GoogleWe used Martin and co for our sale and we are over the moon with the service from start to finish. The communication was excellent throughout and the professional photographs of the property helped to secure a fast sale. I would highly recommend them to anyone looking for an agent
Jayney Β· 7 March 2024
Agent replied Β· 5 March 2024
Dear Jayne, Thank you for such a wonderful review, it was a pleasure working for you, selling your beautiful home to lovely buyers. We wish you all the very best.
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5/5
GoogleDealt with Natalie and she couldn't have been a kinder person to deal with. Friendly and always looking to go above and beyond.
Jack Β· 13 April 2022
Agent replied
Thank you for your lovely words Jack, hope you are settled in your new home! We are happy to have been able to help βΊοΈ
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5/5
GoogleI cannot recommend highly enough, these guys are a credit to the profession and if you require estate agents in the area then try these guys first. They really stayed on top of the sale from the very start. They ensured the process went as smoothly as it could have, and communication was excellent throughout!
Zach Β· 2 October 2023
Agent replied Β· 29 September 2023
Thank you for your wonderful review Zach, it was a real pleasure to sell your cottage. We are really pleased the sale went through smoothly. Thank you for using us, it was great working with you!
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5/5
GoogleI've been renting a Martin & Co property for three years and, as someone who has dealt with a lot of letting agents, I'd like to say that Simon,Tracie and the team at the Shrewsbury office are a pleasure to deal with. On the occasions when we've needed something done in the house, they're always helpful and quick to resolve the problem in a friendly, cheerful fashion.
Highly recommended.
Si Β· 6 October 2016
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5/5
GoogleWe were very pleased with the whole process when selling my mother's home recently. We do not live locally so there could have been many problems however the diligence and care shown by the agents was exceptional. Communication was excellent throughout and a successful sale achieved in good time. I highly recommend this Agency.
Anne Β· 24 March 2023
Agent replied
Thanks so much for your review Anne. So pleased that the process was straight forward and that you were happy with how things were dealt with. Best wishes, Lindsey.
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5/5
GoogleLovely and very helpful staff indeed.It was a real pleasure to be served by the young gentleman who served me.The lady behind gave me a lovely smile too and these staff truly stand out from other places in the town.An asset to the company.So welll done to them and keep up the good work!
Nadine Β· 24 March 2023
Agent replied Β· 13 January 2025
Thanks so much for your kind review Nadine! Dave will be thrilled with the feedback and I know he is keeping an eye out for a suitable property for you. Best wishes, Lindsey.
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5/5
GoogleI found the staff extremely professional and helpful. They were always prompt to respond and everything was always dealt with smoothly. I am extremely satisfied with the results.
Jane Β· 9 August 2024
Agent replied Β· 17 July 2024
Dear Jane, Thank you for your glowing review! It has been a pleasure working for you, we wish you all the very best! If we can be any assistance in the future we would be delighted to help.
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5/5
GoogleLindsey and the team are fabulous to work with, very professional and always proactive. Cannot recommend them highly enough.
Estates Β· 26 March 2024
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5/5
GoogleMy partner and I were moving into our first place away from home together after finishing University. Martin & Co made this an absolute breeze. Thorough, polite, informative and helpful. Couldn't recommend them highly enough.
Tom Β· 23 March 2024
Agent replied Β· 31 July 2023
Thank you for your feedback Tom, we are so pleased we were able to help find your first home together! We hope you are very happy there :)
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5/5
GoogleLovely and very helpful staff indeed.It was a real pleasure to be served by the young gentleman who served me.The lady behind gave me a lovely smile too and these staff truly stand out from other places in the town.An asset to the company.So welll done to them and keep up the good work!
N Β· 3 June 2022
Agent replied
Thanks so much for your kind review Nadine! Dave will be thrilled with the feedback and I know he is keeping an eye out for a suitable property for you. Best wishes, Lindsey.
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5/5
GoogleMartin and Co agency assisted for me to get my new house in shrewsbury. I would like to express my sincere gratitude towards them for their service.
Thank you very much
Maymol Β· 7 March 2024
Agent replied Β· 5 March 2024
Dear Maymol, Thank you for your fantastic review. We were thrilled to help you find your new home. Wishing you all the very best.
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5/5
GoogleDefinitely the best estate agents weβve dealt with in Shrewsbury, so warm, welcoming and helpful. Huge thank you to Lindsey for helping us to get the house we fell in love with and for being so friendly and kind to us throughout. We really appreciate it! :)
Mair Β· 20 April 2020
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4/5
GoogleLovely and very helpful staff indeed.It was a real pleasure to be served by the young gentleman who served me.The lady behind gave me a lovely smile too and these staff truly stand out from other places in the town.An asset to the company.So we'll done to them and keep up the good work!
N Β· 4 March 2022
Agent replied
Thanks so much for your kind review Nadine! Dave will be thrilled with the feedback and I know he is keeping an eye out for a suitable property for you. Best wishes, Lindsey.
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5/5
GoogleI cannot speak highly enough of the team. They found me a tenant within ONE week after struggling with another agent to get even viewings. As a team they are dynamic, enthusiastic and more than helpful, a breath of fresh air to be honest, if Carlsberg made letting agents.......! Lou Alden-Court
Ed Β· 22 April 2015
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5/5
GoogleAfter contacting a lot of estate agents, it was clear that Martin & Co were a different league. They were so helpful, friendly, would get back to me quickly, answer every question, and go above and beyond to help me find a house. I couldn't recommend them more, great service.
Miriam Β· 13 April 2022
Agent replied
Thank you so much for such a great review Miriam, we really hope you are settling in well to your new home ππ‘ β¦
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.