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Martin & Co Shrewsbury reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

90 reviews across 2 platforms

25 Shoplatch, Market Hall, Shrewsbury SY1 1HS

Part of Martin & Co, see every office.

Martin & Co's Shrewsbury office at 25 Shoplatch is rated 4.7 out of 5 across 90 reviews on two platforms, including 87 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

87

Reviews on Google

This office

Trustpilot logo

3

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Shrewsbury

We are proud to serve Shrewsbury and the surrounding areas, stretching as far as Telford - providing expert advice and support across the whole of the residential property market. Directors Lindsey Medley & Andrew Rowson have recently taken over the Martin & Co business in Shrewsbury. Lindsey has over 20 years experience in the industry and full filled the role of Branch Manager for the previous owners. Andrew is a Chartered Building Surveyor and Facilities Manager and provides a wealth of experience in the property profession and construction industry. Alongside their valued team they provide professional guidance to local people, helping them to fulfill their property needs. Shrewsbury town centre is renowned for its timber-framed black & white buildings, steep narrow streets and alleyways. It's popular with young professionals and families, and has many bars and award winning restaurants, and an excellent transport system. The dedicated team at Martin & Co Shrewsbury is able to advise on all areas of sales, lettings and property management and, together they ensure you receive a truly tailor-made service to suit your individual needs. If you're looking to buy or rent a property in the area or have a property to sell, please do get in touch with a member of our team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Shrewsbury get you on the move.

Reviews

Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.

5/5

Google

My family have just moved to Shrewsbury in the past 2 weeks and after being let down on a rental we were promised and effectively homeless, we went to Martin and Co for help in finding a home quickly. We were lucky to find a lovely 4 bed townhouse and the service provided to us by the agent was absolutely first class from start to finish. Everything was dealt with quickly and smoothly and we couldn't be happier. I have to give a special mention to natalie who was handling our application. She has been exceptional throughout the process, so helpful, considerate and punctual. She is a real credit to the business and I would advise anyone looking to rent to skip the other agents and go see natalie at Martin and co. If you want a professional service from someone who actually cares about you the individual rather than your money then natalie is the person to speak to! Thank you Martin and co. Kris and family 😊

Kris Β· 31 March 2016

5/5

Google

My young family and i have recently come to the end of our tenancy agreement with Martin & Co. We would like to take this opportunity to say that the Shrewsbury branch of Martin & Co are second to none! Issue or simple query alike, Simon, Tracie and the team were incredibly efficient and swift in responding no matter how big or small it may have been. They really made us feel as if nothing was too much trouble for them, and with juggling a young family it really put our minds at ease. We honestly could not recomend the team at Shrewsbury enough. Thank you Simon and Tracie for assisting us in making many fantastic memories for our children in the time that we were at the property.

Daveandjen24 Β· 1 April 2015

5/5

Google

The friendliest letting agents in existence! My girlfriend and I are renting a house via Martin and Co in Shrewsbury, and at every step of the journey, all 3 members of staff have been incredibly helpful. Firstly, they are flexible around viewing times and answer all questions promptly. They will happily show you around a property more than once! Sorting out payments with them was easy and they are very transparent about the entire lettings process. They also provide you with all of the information you may possibly need about payments and terms. The communication received from Martin & Co Shrewsbury is second to none. Friendly, helpful, and even a good laugh! I would definitely recommend them to anyone.

Kevin Β· 7 October 2014

5/5

Google

My young family and i have recently come to the end of our tenancy agreement with Martin & Co. We would like to take this opportunity to say that the Shrewsbury branch of Martin & Co are second to none! Issue or simple query alike, Simon, Tracie and the team were incredibly efficient and swift in responding no matter how big or small it may have been. They really made us feel as if nothing was too much trouble for them, and with juggling a young family it really put our minds at ease. We honestly could not recomend the team at Shrewsbury enough. Thank you Simon and Tracie for assisting us in making many fantastic memories for our children in the time that we were at the property.

Daveandjen24 Β· 7 October 2014

5/5

Google

The friendliest letting agents in existence! My girlfriend and I are renting a house via Martin and Co in Shrewsbury, and at every step of the journey, all 3 members of staff have been incredibly helpful. Firstly, they are flexible around viewing times and answer all questions promptly. They will happily show you around a property more than once! Sorting out payments with them was easy and they are very transparent about the entire lettings process. They also provide you with all of the information you may possibly need about payments and terms. The communication received from Martin & Co Shrewsbury is second to none. Friendly, helpful, and even a good laugh! I would definitely recommend them to anyone.

Kevin Β· 1 April 2014

5/5

Trustpilot

Wonderful πŸ˜ƒ

Absolutely wonderful service,Lindsey and her team truly fantastic and Natalie has been a star especially as I kept phoning with all the questions of silly worries! If you need to sell your home we definitely and highly recommend Martin&Co Shrewsbury! X

Tracey Β· 27 February 2024

5/5

Google

We found Martin and Co to be very helpful in finding our new home. Lindsey was very helpful and polite and was quick to reply to any questions we had. The application process was a breeze and our reference checks (via Homelet) were quick and easy. It’s been a delight dealing with Martin and Co and I certainly recommend to anyone else looking for property in Shrewsbury

Darren Β· 5 October 2020

2/5

Google

They did not turn up to a viewing we had arranged and confirmed 3 days prior. An hour after the allotted time had passed and I had tried to call and also sent an email direct to the letting agent who was meant to be showing us round, I did receive an email inviting us to arrange another viewing. As I had driven 15 miles and wasted my entire lunch break to attend a viewing they forgot about, I rejected this. I was provided a video tour which would have been enough to make a decision in the first place. Ultimately, I was unimpressed on this occasion, primarily because of a human error. Potentially I would try to enlist their services in future, should they get any suitable properties.NegativeResponsiveness, Professionalism

Thomas Β· 9 June 2021

Agent replied Β· 8 June 2024

Thank you for your balanced review and apologies once again for our human error. As you stated, I do hope you will consider using our services again in the future.

2/5

Google

They did not turn up to a viewing we had arranged and confirmed 3 days prior. An hour after the allotted time had passed and I had tried to call and also sent an email direct to the letting agent who was meant to be showing us round, I did receive an email inviting us to arrange another viewing. As I had driven 15 miles and wasted my entire lunch break to attend a viewing they forgot about, I rejected this. I was provided a video tour which would have been enough to make a decision in the first place. Ultimately, I was unimpressed on this occasion, primarily because of a human error. Potentially I would try to enlist their services in future, should they get any suitable properties.

Thomas Β· 30 March 2021

Agent replied

Thank you for your balanced review and apologies once again for our human error. As you stated, I do hope you will consider using our services again in the future.

5/5

Google

We used Martin and co for our sale and we are over the moon with the service from start to finish. The communication was excellent throughout and the professional photographs of the property helped to secure a fast sale. I would highly recommend them to anyone looking for an agent

Jayney Β· 7 March 2024

Agent replied Β· 5 March 2024

Dear Jayne, Thank you for such a wonderful review, it was a pleasure working for you, selling your beautiful home to lovely buyers. We wish you all the very best.

5/5

Google

Dealt with Natalie and she couldn't have been a kinder person to deal with. Friendly and always looking to go above and beyond.

Jack Β· 13 April 2022

Agent replied

Thank you for your lovely words Jack, hope you are settled in your new home! We are happy to have been able to help ☺️

5/5

Google

I cannot recommend highly enough, these guys are a credit to the profession and if you require estate agents in the area then try these guys first. They really stayed on top of the sale from the very start. They ensured the process went as smoothly as it could have, and communication was excellent throughout!

Zach Β· 2 October 2023

Agent replied Β· 29 September 2023

Thank you for your wonderful review Zach, it was a real pleasure to sell your cottage. We are really pleased the sale went through smoothly. Thank you for using us, it was great working with you!

5/5

Google

I've been renting a Martin & Co property for three years and, as someone who has dealt with a lot of letting agents, I'd like to say that Simon,Tracie and the team at the Shrewsbury office are a pleasure to deal with. On the occasions when we've needed something done in the house, they're always helpful and quick to resolve the problem in a friendly, cheerful fashion. Highly recommended.

Si Β· 6 October 2016

5/5

Google

We were very pleased with the whole process when selling my mother's home recently. We do not live locally so there could have been many problems however the diligence and care shown by the agents was exceptional. Communication was excellent throughout and a successful sale achieved in good time. I highly recommend this Agency.

Anne Β· 24 March 2023

Agent replied

Thanks so much for your review Anne. So pleased that the process was straight forward and that you were happy with how things were dealt with. Best wishes, Lindsey.

5/5

Google

Lovely and very helpful staff indeed.It was a real pleasure to be served by the young gentleman who served me.The lady behind gave me a lovely smile too and these staff truly stand out from other places in the town.An asset to the company.So welll done to them and keep up the good work!

Nadine Β· 24 March 2023

Agent replied Β· 13 January 2025

Thanks so much for your kind review Nadine! Dave will be thrilled with the feedback and I know he is keeping an eye out for a suitable property for you. Best wishes, Lindsey.

5/5

Google

I found the staff extremely professional and helpful. They were always prompt to respond and everything was always dealt with smoothly. I am extremely satisfied with the results.

Jane Β· 9 August 2024

Agent replied Β· 17 July 2024

Dear Jane, Thank you for your glowing review! It has been a pleasure working for you, we wish you all the very best! If we can be any assistance in the future we would be delighted to help.

5/5

Google

Lindsey and the team are fabulous to work with, very professional and always proactive. Cannot recommend them highly enough.

Estates Β· 26 March 2024

5/5

Google

My partner and I were moving into our first place away from home together after finishing University. Martin & Co made this an absolute breeze. Thorough, polite, informative and helpful. Couldn't recommend them highly enough.

Tom Β· 23 March 2024

Agent replied Β· 31 July 2023

Thank you for your feedback Tom, we are so pleased we were able to help find your first home together! We hope you are very happy there :)

5/5

Google

Lovely and very helpful staff indeed.It was a real pleasure to be served by the young gentleman who served me.The lady behind gave me a lovely smile too and these staff truly stand out from other places in the town.An asset to the company.So welll done to them and keep up the good work!

N Β· 3 June 2022

Agent replied

Thanks so much for your kind review Nadine! Dave will be thrilled with the feedback and I know he is keeping an eye out for a suitable property for you. Best wishes, Lindsey.

5/5

Google

Martin and Co agency assisted for me to get my new house in shrewsbury. I would like to express my sincere gratitude towards them for their service. Thank you very much

Maymol Β· 7 March 2024

Agent replied Β· 5 March 2024

Dear Maymol, Thank you for your fantastic review. We were thrilled to help you find your new home. Wishing you all the very best.

5/5

Google

Definitely the best estate agents we’ve dealt with in Shrewsbury, so warm, welcoming and helpful. Huge thank you to Lindsey for helping us to get the house we fell in love with and for being so friendly and kind to us throughout. We really appreciate it! :)

Mair Β· 20 April 2020

4/5

Google

Lovely and very helpful staff indeed.It was a real pleasure to be served by the young gentleman who served me.The lady behind gave me a lovely smile too and these staff truly stand out from other places in the town.An asset to the company.So we'll done to them and keep up the good work!

N Β· 4 March 2022

Agent replied

Thanks so much for your kind review Nadine! Dave will be thrilled with the feedback and I know he is keeping an eye out for a suitable property for you. Best wishes, Lindsey.

5/5

Google

I cannot speak highly enough of the team. They found me a tenant within ONE week after struggling with another agent to get even viewings. As a team they are dynamic, enthusiastic and more than helpful, a breath of fresh air to be honest, if Carlsberg made letting agents.......! Lou Alden-Court

Ed Β· 22 April 2015

5/5

Google

After contacting a lot of estate agents, it was clear that Martin & Co were a different league. They were so helpful, friendly, would get back to me quickly, answer every question, and go above and beyond to help me find a house. I couldn't recommend them more, great service.

Miriam Β· 13 April 2022

Agent replied

Thank you so much for such a great review Miriam, we really hope you are settling in well to your new home 😊🏑 …

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Questions about Martin & Co Shrewsbury

How many reviews does Martin & Co Shrewsbury have?

Martin & Co's Shrewsbury office has 90 reviews across two platforms: 87 on Google, 3 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Martin & Co Shrewsbury's rating?

Martin & Co Shrewsbury is rated 4.7 out of 5 across all 90 reviews, and 4.7 out of 5 on Google from 87 reviews, checked 9 October 2026.

Where is Martin & Co's Shrewsbury office?

Martin & Co Shrewsbury, 25 Shoplatch, Market Hall, Shrewsbury SY1 1HS.

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