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Martin & Co Shrewsbury reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

90 reviews across 2 platforms

25 Shoplatch, Market Hall, Shrewsbury SY1 1HS

Part of Martin & Co, see every office.

Martin & Co's Shrewsbury office at 25 Shoplatch is rated 4.7 out of 5 across 90 reviews on two platforms, including 87 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

87

Reviews on Google

This office

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3

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Shrewsbury

We are proud to serve Shrewsbury and the surrounding areas, stretching as far as Telford - providing expert advice and support across the whole of the residential property market. Directors Lindsey Medley & Andrew Rowson have recently taken over the Martin & Co business in Shrewsbury. Lindsey has over 20 years experience in the industry and full filled the role of Branch Manager for the previous owners. Andrew is a Chartered Building Surveyor and Facilities Manager and provides a wealth of experience in the property profession and construction industry. Alongside their valued team they provide professional guidance to local people, helping them to fulfill their property needs. Shrewsbury town centre is renowned for its timber-framed black & white buildings, steep narrow streets and alleyways. It's popular with young professionals and families, and has many bars and award winning restaurants, and an excellent transport system. The dedicated team at Martin & Co Shrewsbury is able to advise on all areas of sales, lettings and property management and, together they ensure you receive a truly tailor-made service to suit your individual needs. If you're looking to buy or rent a property in the area or have a property to sell, please do get in touch with a member of our team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Shrewsbury get you on the move.

Reviews

Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.

5/5

Google

A friend recommended this agent to me sometime ago. She felt the care and professional advice she received was second to none. Since I started using them over a year ago, I haven’t looked back and all the worries of having to look after my house has been taken care of, including sourcing a tenant who respected my possessions, paying on time and dealing with all my requests in a timely and courteous manner. I couldn’t recommend Lindsey and her staff enough, namely Natalie, who is a credit to the organisation. I praise them for the very smooth transaction which can potentially be fraught with problems. So it’s a 5 star for me. Wish I could give more!

Fab Β· 13 April 2023

Agent replied

Thanks very much for your fabulous review Fabien! Much appreciated. It has been a pleasure to look after your beautiful apartment. We’re sure that your new tenants will be very happy there. Best wishes. Lindsey, Natalie and Dave πŸ˜ƒ …

5/5

Google

Thank you so much to Lindsey and Natalie who have been absolutely fantastic and supportive from the start to finish in the sale of our house, in what was an extremely volatile market. We had a number of scenarios that were tricky and nothing was too much trouble for them. From the initial conversation they got things moving really fast and efficiently. The photos they took were of great quality along with the Matterport. Amazingly, we sold our house with this fabulous estate agent within 2 weeks (STC). Communication was great throughout the process. Thank you again for all your hard work. Highly recommend selling your house with this company. (Marv, Suzanna & family)

A Β· 15 December 2022

Agent replied Β· 15 December 2023

Thank you so much for the lovely review. We hope you have settled in nicely to your new home, wishing you all the best 🏑❀️ …

5/5

Google

Thank you so much to Lindsey and Natalie who have been absolutely fantastic and supportive from the start to finish in the sale of our house, in what was an extremely volatile market. We had a number of scenarios that were tricky and nothing was too much trouble for them. From the initial conversation they got things moving really fast and efficiently. The photos they took were of great quality along with the Matterport. Amazingly, we sold our house with this fabulous estate agent within 2 weeks (STC). Communication was great throughout the process. Thank you again for all your hard work. Highly recommend selling your house with this company. (Marv, Suzanna & family)

Suzanna Β· 4 July 2022

Agent replied

Thank you so much for the lovely review. We hope you have settled in nicely to your new home, wishing you all the best 🏑❀️

5/5

Google

Natalie- 5 star! &more! All of our communication with Martin&co has been thru Natalie and she has been an absolute star. Quick and easy communication, really helpful and efficient. She has answered every question I’ve had, and always been one step ahead in providing us all information needed. Always kept us updated and informed throughout the process. Natalie has really made my renting process run so smoothly and stress free. All credit to Natalie, we appreciate you!

Mollygene Β· 13 April 2025

Agent replied Β· 26 July 2024

Dear Molly, Thank you for this wonderful feedback! We're thrilled that Natalie delivered exceptional service and made your renting experience seamless. We wish you all the very best in your new home!

5/5

Google

We received great support and service from the whole team at Martin & Co, and in particular from Lindsey. It was a difficult time to sell our house due to the lockdown, but also off of the back of our probate situation of which Lindsey was always understanding and handled our situation sensitively - far more than many estate agents would have I feel. Overall this felt we had a very personal service which was exactly what we wanted and needed at a difficult time in our lives. Everything went well in the end and Lindsey even went above and beyond to find us temporary accommodation at really short notice after our completion dates became elongated! We wouldn't choose any other estate agents from now on - absolutely brilliant service πŸ‘ Many thanks again.PositiveResponsiveness, Quality, Professionalism, Value

Cyberpig Β· 27 June 2021

Agent replied Β· 26 June 2024

Thank you for your 5 star review! Was a fabulous pleasure to sell your beautiful home and hope you're enjoying your time at your new place. Glad you enjoyed your stay at your temporary Xmas home! Best of luck to you and your lovely partner for the future. Hope to see you soon.

5/5

Google

I can't thank Lindsey and all of the team at Martin & Co enough for their professional service when dealing with our house sale. Martin & Co offered Matterport video tour, which was essential at a time when we were between lock downs and this helped in securing our sale. Lindsay gave incredible service and was at hand (even on her days off!) to deal with any queries we may have had. I wouldn't hesitate to recommend Martin & Co enough to friends and family 😊PositiveResponsiveness, Quality, Professionalism, Value

Em Β· 8 June 2021

Agent replied Β· 7 June 2024

Thank you so much for your very kind words which means a lot to the Martin and Co. team. Was a pleasure working with you and hope to catch up with you again soon :)

5/5

Google

I can't thank Lindsey and all of the team at Martin & Co enough for their professional service when dealing with our house sale. Martin & Co offered Matterport video tour, which was essential at a time when we were between lock downs and this helped in securing our sale. Lindsay gave incredible service and was at hand (even on her days off!) to deal with any queries we may have had. I wouldn't hesitate to recommend Martin & Co enough to friends and family 😊

Em Β· 30 March 2021

Agent replied

Thank you so much for your very kind words which means a lot to the Martin and Co. team. Was a pleasure working with you and hope to catch up with you again soon :)

5/5

Google

Highly recommended. Nothing was too much trouble. Very professional but more importantly friendly company. Natalie was fantastic, I had so many questions which were all answered quickly. Thank you for helping me find a place and making it an easy process. Much appreciated.

Barry Β· 10 July 2024

Agent replied Β· 5 July 2024

Dear Barry, Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Natalie and our team. Wishing you all the very best in your lovely new home!

5/5

Google

A special shout out to Natalie! I have been looking for a property to rent for some time now and I have encountered many letting agents along the way, so it is with experience that I can say the service I have received from Natalie and Martin & Co has gone above and beyond. They are friendly, efficient and helpful, and I would definitely recommend them. Thank you Natalie and team.

Katie Β· 13 April 2022

Agent replied

Thank you Katie for such a lovely review! So pleased we were able to find you your new home, we hope you have all settled in well ☺️🏑❀️ …

5/5

Google

Lindsey and her team were professional, pleasant and extremely helpful throughout our recent dealings with them going above and beyond the normal call of duty. We would say they are an estate agent with integrity.

Keith Β· 13 April 2024

Agent replied Β· 31 July 2023

Thank you Keith, we are glad that we were able to help you through your stressful time, and hope you are settling in well to your new home.

5/5

Google

I am writing to express my sincere appreciation for the outstanding service provided by you and your team at Martins and co, Shrewsbury. Your professionalism, attention to detail, and prompt communication made the entire leasing process a breeze. I am grateful for your expertise and dedication to ensuring a smooth transition into my new home. It has been a pleasure working with such a reliable and customer-focused letting agent. I would highly recommend your services to anyone in need of a seamless and positive renting and buying experience.

Afeez Β· 23 March 2024

Agent replied Β· 5 March 2024

Dear Afeez, Thank you for such a great review, we were very pleased to help you secure your new home. We hope you have settled in well and we wish you all the very best.

5/5

Google

Natalie was amazing help, she made sure the move was smooth and as efficient as possible. We would highly recommend Martin & Co !!!

Freya Β· 10 June 2024

Agent replied Β· 5 July 2024

Dear Freya, Thank you for such a fantastic review. We hope you have both settled in well to your lovely new home!

5/5

Google

I want to thank Lindsey and Natalie for their quick and professional work in helping us find a property in Shrewsbury! The process was smooth and straightforward

Andrew Β· 7 March 2024

Agent replied Β· 5 March 2024

Dear Andrew, Thank you for your kind words and fantastic review! We're thrilled to hear that Lindsey and Natalie provided you with a smooth and professional experience in your property search. We hope you settle in well to your lovely new home! Wishing you all the very best.

5/5

Google

Lyndsey and her team have fully managed my beautiful listed cottage for over 6 years.They ensured I had good tenants and maintained its upkeep at a reasonable price.Finally selling it for me to the tenants friend and keeping things progressing smoothly .What more could you want ? Thanks.

Helen Β· 13 April 2022

Agent replied Β· 30 May 2024

Thank you Helen, it has been a pleasure working with you over the years. What a beautiful property it was, and we hope the new buyer is enjoying his new property ☺️🏑 wishing you all the best! …

5/5

Google

The process of buying a property can be frustrating, lengthy and full of the kind of hurdles that take the wind out of one’s sails - chipping away the enthusiasm for what should be an exciting and joyful event. However from first viewing back in early April to being passed the keys for my new place last week, the team at Martin & Co really have shown the human touch. I have enjoyed positive and personable communications with them at all stages of the process. They honestly could not have done more to reassure me and make sure things were in place for the move. Responsive, professional and an absolute pleasure to do business with. My keys were delivered in person to me outside my new cottage and I received an armful of gifts from these top-notch agents as well as a handwritten card from the team. What a lovely way to begin my new life here in Shropshire! With everything else during the process of buying and selling feeling rather digital and distant, it was such a pleasure to feel β€˜looked after’ by a team of real caring people at Martin & Co. I can’t recommend them highly enough.

Jay Β· 2 October 2023

Agent replied Β· 5 March 2024

Dear Jay, Thank you so much for your fantastic review. It was clear from the first viewing that this property was just meant to be. We hope you have settled in well to your beautiful new home with the amazing blossom tree that we fell in love with! We wish you all the very best

5/5

Google

Natalie is a credit to your company,the letting process was made easy and simple by her knowledge and professional attitude. I would recommend Martin and Co to anyone who wants to rent in the Shrewsbury area. If I could give 6 stars I would.

Paul Β· 13 April 2022

Agent replied

Thanks so much for your feedback Paul! Natalie is thrilled to receive such praise. Hope you’re settling in well :)

5/5

Google

Despite how busy the property market is at the moment, Lindsey and Natalie were both friendly and professional and were super responsive to our queries. From making the initial viewing to getting keys for our rental, the entire process was …

Naomi Β· 13 April 2022

Agent replied

Thank you so much Naomi for leaving us such a great review! We are pleased you enjoyed your welcome box and hope you are settling in nicely to your new home 🏑🀩 …

5/5

Google

Can’t thank Lindsey and Natalie enough, they helped my wife and I into our new rented accommodation stress free with there help and passion for there work, I would recommend Martin & Co, they really are award winning Estate Agents

Gary Β· 13 April 2022

Agent replied

Thank you Gary, we are so pleased we have been able to help and it’s so lovely to hear you are all settled in nicely. 🏑🐢 …

5/5

Google

I found Martin & Co Shrewsbury branch Miss Lindsey Medley helped me to sell my property. She was quite helpful , kind , very responsible and professional . Thank you Lindsey πŸ˜€πŸ‘ …

Yeung Β· 7 December 2024

5/5

Google

Really helpful and friendly team! They were amazing helping me get set up in a rental! Thanks Natalie and David for the help!

Theallnewme Β· 2 October 2023

Agent replied Β· 31 July 2023

Thank you for your lovely review, we are so pleased we were able to help you find your new home, we hope you are settling in well!

5/5

Google

I cannot fault the service I have received from Martin & Co Shrewsbury. From the excellent details on Rightmove that showed accurately the property I wanted, to the ongoing prompt and efficient management of my tenancy, I have no complaint at all. When I call in to the office, they are always happy to pop the kettle on and have a chat - the first time I went in, they sat for an hour and got to know me. I guess this is good news for landlords, as they can be sure that they are going the extra mile above what can be put on application forms. Their application fees were very reasonable, and the process was quick and easy. They have always communicated very well with me, and are happy to keep in touch via email or phone as suits my needs. All the staff in the office are approachable and friendly, and always seem keen to resolve any issues I might have. That said, there have been very few, as from a tenant's point of view, they are very on the ball with making sure that the properties they let are to a good standard, and well maintained. And after all that is said and done, they then leave you in peace to get on with enjoying your house - what more could I ask? A heartfelt thanks to Tracie and team from me.

Lucy Β· 6 October 2016

5/5

Google

Martin & Co aren't your average estate agents....they go beyond that. There is absolutely nothing you can fault with their 10 out of 10 service. The whole team always go that extra mile, and nothing is ever too much for them. After flying the nest and finding my first property with them, they made the whole proccess so easy. When it came to moving again, I actually waited until something suitable came up with Martin & Co again after they were so helpful the first time round. I can not emphasise enough how friendly, knowledgeable and extremely helpful the whole team in the office are. Without a doubt....the best by far in Shrewsbury.

Emma Β· 21 April 2016

5/5

Google

My family have just moved to Shrewsbury in the past 2 weeks and after being let down on a rental we were promised and effectively homeless, we went to Martin and Co for help in finding a home quickly. We were lucky to find a lovely 4 bed townhouse and the service provided to us by the agent was absolutely first class from start to finish. Everything was dealt with quickly and smoothly and we couldn't be happier. I have to give a special mention to natalie who was handling our application. She has been exceptional throughout the process, so helpful, considerate and punctual. She is a real credit to the business and I would advise anyone looking to rent to skip the other agents and go see natalie at Martin and co. If you want a professional service from someone who actually cares about you the individual rather than your money then natalie is the person to speak to! Thank you Martin and co. Kris and family 😊

Kris Β· 21 April 2016

5/5

Google

I cannot fault the service I have received from Martin & Co Shrewsbury. From the excellent details on Rightmove that showed accurately the property I wanted, to the ongoing prompt and efficient management of my tenancy, I have no complaint at all. When I call in to the office, they are always happy to pop the kettle on and have a chat - the first time I went in, they sat for an hour and got to know me. I guess this is good news for landlords, as they can be sure that they are going the extra mile above what can be put on application forms. Their application fees were very reasonable, and the process was quick and easy. They have always communicated very well with me, and are happy to keep in touch via email or phone as suits my needs. All the staff in the office are approachable and friendly, and always seem keen to resolve any issues I might have. That said, there have been very few, as from a tenant's point of view, they are very on the ball with making sure that the properties they let are to a good standard, and well maintained. And after all that is said and done, they then leave you in peace to get on with enjoying your house - what more could I ask? A heartfelt thanks to Tracie and team from me.

Lucy Β· 31 March 2016

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Questions about Martin & Co Shrewsbury

How many reviews does Martin & Co Shrewsbury have?

Martin & Co's Shrewsbury office has 90 reviews across two platforms: 87 on Google, 3 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Martin & Co Shrewsbury's rating?

Martin & Co Shrewsbury is rated 4.7 out of 5 across all 90 reviews, and 4.7 out of 5 on Google from 87 reviews, checked 9 October 2026.

Where is Martin & Co's Shrewsbury office?

Martin & Co Shrewsbury, 25 Shoplatch, Market Hall, Shrewsbury SY1 1HS.

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