5/5
TrustpilotGreat customer service
Great customer service, proactively ensuring I was always kept up to date.
Trusted Agent profile · Shrewsbury
Verified
DB Roberts Shrewsbury reviews
★★★★★
449 reviews across 2 platforms
12 Shoplatch, Shrewsbury, SY1 1HL
DB Roberts's office in Shrewsbury, at 12 Shoplatch, is rated 4.7 out of 5 across 449 reviews on two platforms, including 169 Google reviews rated 4.9.
About DB Roberts Shrewsbury
Our Shrewsbury office is situated in the heart of this historic County town making it very easy for our clients to call in as there is parking close by, a bus stop just a few steps from our front door and Shrewsbury Train Station only a ten minute walk away..
Reviews
Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotA consistently professional and…
A consistently professional and efficient service. Thank you.
5/5
TrustpilotProfessional from start to finish…
Professional from start to finish cheerful and helpful willing to listen and help
5/5
GoogleSteve who came to take photos etc was very professional and friendly.
5/5
GoogleVery friendly and helpful . Excellent communication via email and telephone .
5/5
GoogleExcellent service all the way through the process. We were kept informed every step of the way and the polite staff were always available and returned calls.
5/5
TrustpilotFeedback for Emily
Replied immediately, very friendly and helpful.
5/5
TrustpilotGreat team !
Really clear communication throughout the whole process, would most definitely recommend
4/5
GoogleGood service always quick to answer queries
1/5
TrustpilotUseless...
We purchased a property and DB Roberts were the agents, the worst experience i have ever had! They are not proactive they do not respond to queries or call back you have to constantly chase and chase...Not recommended at all!!!
5/5
TrustpilotProactive and good communication…
Proactive and good communication throughout.
5/5
Trustpilotprofessional friendly and very…
professional friendly and very knowledgeable
4/5
TrustpilotClaudia
very responsive and quick to acknowledge emails
5/5
GoogleThank you for showing us around the property, very friendly and professional 10/10
5/5
GoogleRating only, no written review.
Agent replied · 26 June 2026
Thank you for your rating!
5/5
GoogleEfficient service and very helpful from the beginning.
5/5
GoogleJane showed me around the property today. She was very friendly and professional..
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for the 5-star rating, Dave!
5/5
TrustpilotFantastico as usual
Agent replied · 11 May 2026
Love the feedback! We’re glad we could deliver 'fantastico' service for you once again.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for the 5 star rating, Ollie! We’re glad you had a positive experience with our Shrewsbury team.
5/5
GoogleSatisfactory
2/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for your rating. We’re sorry to hear your experience didn’t meet your expectations. If you’d like to share any feedback, we’d really appreciate the chance to understand and make things right.
5/5
GoogleVery positive service with this company. Very friendly staff. Would recommend.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you Nicky for your 5-star rating!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about DB Roberts Shrewsbury
How many reviews does DB Roberts Shrewsbury have?
DB Roberts's Shrewsbury office has 449 reviews across two platforms: 169 on Google, 280 on Trustpilot (across the whole business).
What is DB Roberts Shrewsbury's rating?
DB Roberts Shrewsbury is rated 4.7 out of 5 across all 449 reviews, and 4.9 out of 5 on Google from 169 reviews.
Where is DB Roberts's Shrewsbury office?
DB Roberts Shrewsbury, 12 Shoplatch, Shrewsbury, SY1 1HL.
