5/5
TrustpilotExcellent agent to work alongside…
Excellent agent to work alongside thanks Db Roberts. Big mention to Nicole Stiller to who has been wonderful in providing prompt information required as always.
Trusted Agent profile · Shrewsbury
Verified
DB Roberts Shrewsbury reviews
★★★★★
449 reviews across 2 platforms
12 Shoplatch, Shrewsbury, SY1 1HL
DB Roberts's office in Shrewsbury, at 12 Shoplatch, is rated 4.7 out of 5 across 449 reviews on two platforms, including 169 Google reviews rated 4.9.
About DB Roberts Shrewsbury
Our Shrewsbury office is situated in the heart of this historic County town making it very easy for our clients to call in as there is parking close by, a bus stop just a few steps from our front door and Shrewsbury Train Station only a ten minute walk away..
Reviews
Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExceptional Property Management services
Having DB Roberts and the team property manage my property is full piece of mind. Living so far out of where the property is located, ensures that my tenants needs are constantly met, in good time and with expert support And; that I am fully compliant as a Landlord, which isn't always easy to understand. The DB Roberts Property Management team take care of absolutely 'everything' and they're always a pleasure to speak with. Would highly recommend using their services, their expertise, which all backs up their fantastic reputation.
5/5
TrustpilotProfessional and supportive
Professional, honest, supportive - giving solid no nonsense advice and making what is a fairly stressful process as positive as possible. Steve and Emily from DB Roberts Shrewsbury are a credit to the firm
5/5
GoogleThey promised to sell my house quickly, and totally kept their promise. Very helpful all the way. Would definitely recommend 👌 …
Agent replied · 24 October 2024
Thank you for your kind words! Your recommendation means a lot to us. If you ever need anything in the future, don’t hesitate to reach out. Thanks again!
5/5
TrustpilotExceptional service - First time buyer
As a first time buyer, I was initially apprehensive about the entire process of finding the right property for me and my partner. However, Jess at D B Roberts has made the whole process smooth sailing, leaving me thoroughly impressed and satisfied. The team took the time to understand my needs, preferences and budget constraints and used their expertise to help me narrow down my search. I wholeheartedly recommend D B Roberts to anyone in search of a reliable and trustworthy estate agent. Thank you!
5/5
TrustpilotVery supportive and understanding staff member …
Emily has been very supportive and communicative from the very start. She keeps me updated every step of the process. Shows understanding and empathetic.
5/5
GoogleGreat communication and professionalism.
Agent replied · 16 April 2026
Thank you for your review, Bryoni. We’re so pleased to hear you were happy with the communication and service from our Shrewsbury team!
5/5
TrustpilotHelpful, responsive and friendly staff
Helpful and friendly staff who went out of their way to facilitate everything we needed throughout the whole viewing / buying process. They are quick to respond to emails and calls, and very honest / genuine.
Agent replied · 22 October 2024
Thank you for your wonderful feedback! We’re here to assist you with anything you need in the future. Thanks again for choosing DB Roberts!
5/5
TrustpilotI was very much enjoying the experience…
I was very much enjoying the experience of selling house and was pleased with Jade and Brandon help and encourage mount and helping me with the buying experience at time it was stressful but it these two that kept going to make my goal I can’t wait to complete and move
Agent replied · 12 June 2024
Thank you for your kind words! We're thrilled Jade and Brandon could make your selling and buying experience enjoyable.
5/5
GoogleVery happy with the service. We have gone from requesting a viewing to confirming agreement to our offer in just 3 days! Our agent has been very helpful, chasing the vendors and selling our offer to them. 🤞 Hoping that the rest of the sale is this smooth. …
5/5
TrustpilotProfessional yet efficient and friendly…
Professional yet efficient and friendly customer service right from the start. Emily took my initial call interested in a house viewing and her excellent customer service has not wavered. I have been so impressed and would highly recommend DB Roberts.
Agent replied · 24 August 2024
Thank you for sharing your positive experience with Emily and our team at DB Roberts!
5/5
GoogleExtremely professional, kept in touch throughout the whole process.
Agent replied · 16 April 2026
Thank you Roger, we really appreciate your feedback and are glad you had a positive experience with us!
5/5
GoogleI have been dealing with Emily Little and I have had brilliant service from her. She replies incredibly fast and was really helpful when we were negotiating a price on our purchase. I would definitely recommend her.
5/5
TrustpilotGreat service
Very helpful and made things run smoothly
5/5
TrustpilotExcellent customer service
Emily was very helpful, answered all questions promptly and worked hard for us. I felt we were in safe hands.
5/5
TrustpilotGreat Service
Beth Stevens and the DB roberts team have all been excellent, sorting out any questions or queries I had and ensuring the best customer service was experienced. I could not recommend them enough.
Agent replied · 22 October 2024
Your recommendation means a lot to us, and we’re thrilled to know you had such a positive experience. If you ever need anything in the future, please don’t hesitate to reach out.
5/5
TrustpilotEasy letting process
The letting process was great. The agent, Megan, was polite and explained things. Thank guys for helping my family find a home.
5/5
TrustpilotExtremely happy with my experience with…
Extremely happy with my experience with D B Roberts. Josh was very professional and guided me along the whole process. I will definitely recommend to friends and family! Thank you
2/5
TrustpilotIf you use DB Roberts and sell your…
If you use DB Roberts and sell your property by auction, make sure they don't recommend I AM SOLD auctioneers to you. I was told my property would be sold in 56 days from the draft contracts being submitted, it took 10 months. Get any claims of that nature made, in writing. Use great CAUTION.
Agent replied · 12 June 2024
Dear Mr Smith,We are really sorry to hear this. We hope that all of our clients have a happy and successful transaction especially when we have timescales to work to. However, sometimes things are out of our control.We will most definitely give you a call to discuss this matter further and to make sure that we are still the agent you would use if you wish to move again. Kind Regards,DB Roberts
5/5
GoogleVery helpful and easy to work with. Giving sound honest advice when able
Agent replied · 16 April 2026
Thank you John for your wonderful feedback! We’re pleased to hear you found our team helpful and easy to work with.
5/5
TrustpilotGreat support as always from Bethany…
Great support as always from Bethany and DB Roberts team.
5/5
GoogleThe most professional and organised estate agents I have dealt with! I would definitely use them again!
Agent replied · 16 April 2026
Thank you for your lovely feedback! We’d be delighted to work with you again whenever you need us.
5/5
GoogleGreat service and help getting the seller over the line, thank you.
Agent replied · 16 April 2026
Thank you Kyle, we really appreciate your feedback!
5/5
GoogleEmails and contact was very quick and speedy, clear and concise with very little waffle.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
