3/5
Rating only, no written review.
Trusted Agent profile · Shirley
★★★★★
806 reviews across 3 platforms
316 Stratford Road, Shirley, B90 3DN
Smart Homes Ltd's office in Shirley, at 316 Stratford Road, is rated 4.7 out of 5 across 806 reviews on three platforms, including 765 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
765
Reviews on Google
This office
26
Reviews on Facebook
Business-wide
15
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Smart Homes Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
3/5
Rating only, no written review.
5/5
Rating only, no written review.
Dear Adz, Thank you for leaving us a 5* review. Kind regards, Team Smart Homes
5/5
Rating only, no written review.
Dear Martyn, Thank you for leaving us a 5* rating. Kind regards, Team Smart Homes
5/5
Rating only, no written review.
Dear Janet, Thank you for leaving us a 5* rating. Kind regards, Team Smart Homes
5/5
Very helpful
Dear Debbie, Thank you for leaving us a 5* rating. Kind regards, Team Smart Homes
5/5
Excellent service
Dear Gill, Thanks for leaving us a 5-star review. Kind regards, Team Smart Homes
3/5
Rating only, no written review.
Hello Darren, You've left a 3-star rated for ourselves and also Shipways Estate Agents of Solihull and Aston Robert & Co Estate Agents of Birmingham these 3 reviews have all been within the last 3 weeks and you haven't given a reason for these below-par scores. If you could please let us know how we failed to deliver our service we can then address the situation, alternatively is this is a review made in error could you please remove it. Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Thank you for your five-star rating. We truly appreciate the support.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you, Michal, for your 5* review and recommendation! Kind Regards, Team Smart Homes
4/5
Rating only, no written review.
Hi Gazza, Thanks for leaving us positive feedback. Kind regards, Team Smart Homes
5/5
Rating only, no written review.
Thank you, Hannah, for the taking the time to leave us a 5* review. Kind Regards, Team Smart Homes
4/5
Rating only, no written review.
Thank you for your review! Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Thank you for leaving us a 5* review. Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Thank you for the five-star review. We really appreciate it! Kind Regards, Team Smart Homes
3/5
Rating only, no written review.
Thank you for leaving us a rating! Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Thank you for the five-star review. We really appreciate it! Kind Regards, Team Smart Homes
1/5
Rating only, no written review.
We're sorry if you were not happy in your experience with us. If you wish to share your name and any further comments about your experience so that we can see where we went wrong, it would be much appreciated. Kind regards, Team Smart Homes
4/5
Rating only, no written review.
Thank you, Helen, for the taking the time to leave us a positive review. Kind Regards, Team Smart Homes
1/5
Rating only, no written review.
Dear Jas Nepaul, I have checked our database and can't see that you have registered as an applicant or vendor/landlord. We are keen to hear your feedback so we can address any issues that you may have encountered. Would you be kind enough to email us directly - shirley@smart-homes.co.uk or contact me on 0121 744 4144? Customer care is extremely important and the feedback would be greatly appreciated. Kind regards Jamie Smart
5/5
Rating only, no written review.
Thanks for the 5* review. We greatly appreciate the support. Kind regards, Team Smart Homes
5/5
Rating only, no written review.
Thank you, Jacqueline, for the taking the time to leave us a 5* review. Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Dear Miss Balmain, Thank you for your review. We are very sorry that you felt that the service you received fell short of your expectations on this occasion. I can assure you that we tried to contact you to cancel the viewing you had booked with us, giving you as much notice as we possibly could. Unfortunately, we were unable to leave a message for you and therefore we also sent an email, which bounced back. We would always try and contact clients and would have continued to try and call you, if you had not called back. I wish you well with your continued property search. Kind Regards, Sarah Jenkins, Lettings Director
5/5
Rating only, no written review.
Thank you, Tom, for your 5* review! Kind Regards, Team Smart Homes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Smart Homes Ltd, Shirley won Platinum.