Trusted Agent profile · Shirley

Smart Homes Ltd Shirley reviews

★★★★★ Excellent

806 reviews across 3 platforms

316 Stratford Road, Shirley, B90 3DN

Smart Homes Ltd's office in Shirley, at 316 Stratford Road, is rated 4.7 out of 5 across 806 reviews on three platforms, including 765 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

765

Reviews on Google

This office

Facebook logo

4.7 / 5

26

Reviews on Facebook

Business-wide

Trustpilot logo

15

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Smart Homes Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shirley office, from every platform, shown as written. First names only.

3/5

Google

Rating only, no written review.

Ikra · 1 October 2021

5/5

Google

Rating only, no written review.

Adz · 1 October 2021

Agent replied · 1 October 2023

Dear Adz, Thank you for leaving us a 5* review. Kind regards, Team Smart Homes

5/5

Google

Rating only, no written review.

Martyn · 1 October 2021

Agent replied · 1 October 2023

Dear Martyn, Thank you for leaving us a 5* rating. Kind regards, Team Smart Homes

5/5

Google

Rating only, no written review.

Janet · 1 October 2021

Agent replied · 1 October 2023

Dear Janet, Thank you for leaving us a 5* rating. Kind regards, Team Smart Homes

5/5

Google

Very helpful

Debbie · 1 October 2021

Agent replied · 1 October 2023

Dear Debbie, Thank you for leaving us a 5* rating. Kind regards, Team Smart Homes

5/5

Google

Excellent service

Gill · 1 October 2021

Agent replied · 1 October 2023

Dear Gill, Thanks for leaving us a 5-star review. Kind regards, Team Smart Homes

3/5

Google

Rating only, no written review.

Darren · 1 October 2020

Agent replied · 1 October 2023

Hello Darren, You've left a 3-star rated for ourselves and also Shipways Estate Agents of Solihull and Aston Robert & Co Estate Agents of Birmingham these 3 reviews have all been within the last 3 weeks and you haven't given a reason for these below-par scores. If you could please let us know how we failed to deliver our service we can then address the situation, alternatively is this is a review made in error could you please remove it. Kind Regards, Team Smart Homes

5/5

Google

Rating only, no written review.

SAMRAT · 1 October 2020

Agent replied · 1 October 2023

Thank you for your five-star rating. We truly appreciate the support.

1/5

Google

Rating only, no written review.

Ray · 1 October 2020

5/5

Google

Rating only, no written review.

Michal · 1 October 2020

Agent replied · 1 October 2023

Thank you, Michal, for your 5* review and recommendation! Kind Regards, Team Smart Homes

4/5

Google

Rating only, no written review.

Gazza · 1 October 2020

Agent replied · 1 October 2023

Hi Gazza, Thanks for leaving us positive feedback. Kind regards, Team Smart Homes

5/5

Google

Rating only, no written review.

Hannah · 1 October 2020

Agent replied · 1 October 2023

Thank you, Hannah, for the taking the time to leave us a 5* review. Kind Regards, Team Smart Homes

4/5

Google

Rating only, no written review.

Lost · 1 October 2020

Agent replied · 1 October 2023

Thank you for your review! Kind Regards, Team Smart Homes

5/5

Google

Rating only, no written review.

Alex · 1 October 2020

Agent replied · 1 October 2023

Thank you for leaving us a 5* review. Kind Regards, Team Smart Homes

5/5

Google

Rating only, no written review.

Noreen · 1 October 2020

Agent replied · 1 October 2023

Thank you for the five-star review. We really appreciate it! Kind Regards, Team Smart Homes

3/5

Google

Rating only, no written review.

Becky · 1 October 2020

Agent replied · 1 October 2023

Thank you for leaving us a rating! Kind Regards, Team Smart Homes

5/5

Google

Rating only, no written review.

Undefined · 1 October 2020

Agent replied · 1 October 2023

Thank you for the five-star review. We really appreciate it! Kind Regards, Team Smart Homes

1/5

Google

Rating only, no written review.

Umar · 1 October 2020

Agent replied · 1 October 2023

We're sorry if you were not happy in your experience with us. If you wish to share your name and any further comments about your experience so that we can see where we went wrong, it would be much appreciated. Kind regards, Team Smart Homes

4/5

Google

Rating only, no written review.

Helen · 1 October 2020

Agent replied · 1 October 2023

Thank you, Helen, for the taking the time to leave us a positive review. Kind Regards, Team Smart Homes

1/5

Google

Rating only, no written review.

Mr · 1 October 2020

Agent replied · 1 October 2023

Dear Jas Nepaul, I have checked our database and can't see that you have registered as an applicant or vendor/landlord. We are keen to hear your feedback so we can address any issues that you may have encountered. Would you be kind enough to email us directly - shirley@smart-homes.co.uk or contact me on 0121 744 4144? Customer care is extremely important and the feedback would be greatly appreciated. Kind regards Jamie Smart

5/5

Google

Rating only, no written review.

C · 1 October 2020

Agent replied · 1 October 2023

Thanks for the 5* review. We greatly appreciate the support. Kind regards, Team Smart Homes

5/5

Google

Rating only, no written review.

Jacqueline · 1 October 2020

Agent replied · 1 October 2023

Thank you, Jacqueline, for the taking the time to leave us a 5* review. Kind Regards, Team Smart Homes

5/5

Google

Rating only, no written review.

Natalie · 1 October 2020

Agent replied · 1 October 2023

Dear Miss Balmain, Thank you for your review. We are very sorry that you felt that the service you received fell short of your expectations on this occasion. I can assure you that we tried to contact you to cancel the viewing you had booked with us, giving you as much notice as we possibly could. Unfortunately, we were unable to leave a message for you and therefore we also sent an email, which bounced back. We would always try and contact clients and would have continued to try and call you, if you had not called back. I wish you well with your continued property search. Kind Regards, Sarah Jenkins, Lettings Director

5/5

Google

Rating only, no written review.

Tom · 1 October 2020

Agent replied · 1 October 2023

Thank you, Tom, for your 5* review! Kind Regards, Team Smart Homes

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Smart Homes Ltd Shirley

Has Smart Homes Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Smart Homes Ltd, Shirley won Platinum.

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