5/5
TrustpilotCustomer service
Very happy with the customer service I received from Lauren, she was very accommodating and helpful!
Trusted Agent profile · Shirley
Verified
John Shepherd Shirley reviews
★★★★★
1,518 reviews across 4 platforms
6/8 Drury Lane, Shirley, B91 3BD
John Shepherd's office in Shirley, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,518 reviews on four platforms, including 159 Google reviews rated 4.3.
159
Reviews on Google
This office
3
Reviews on Yell
Business-wide
1,334
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Shirley
At John Shepherd, we provide top-quality expertise to landlords and sellers looking to sell or let their property in the West Midlands. With 30 years of property experience, we understand what you want from an estate agent, and our advice to you will be as unique as your property. If you’re searching for estate agents in the Shirley area, then look no further than John Shepherd. We’re on hand to match your property to the best prospective buyers and tenants, and our team in the West Midlands will work hard to showcase your home or investment property. John Shepherd is an award-winning estate agent covering the West Midlands, Warwickshire, Worcestershire and Staffordshire and you can benefit from our extensive knowledge of the Shirley area with our locally-based team by getting in contact with us today.
Reviews
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleExcellent service from start to finish. Handled everything wonderfully well. Couldn’t be happier. Thank you.
5/5
TrustpilotMegan Johnson
Megan offered a good service with quick response and she’s always ready to help
4/5
GoogleGreat service from Courtnie who negotiated well to keep both parties happy and was a fantastic communicator.
5/5
TrustpilotLilly Johnson
Lilly Johnson Lilly gave an excellent service. She helped whenever and wherever needed.
5/5
TrustpilotLauren helped me with getting some…
Lauren helped me with getting some great mortgage advice, thanks for your help
5/5
TrustpilotAbsolutely great and trustworthy estate…
Absolutely great and trustworthy estate agent.
5/5
GoogleGurdev valued our house and her service was exceptional with a very professional attitude. Highly recommended!
5/5
GoogleBought a house in Randalstown. Brian and his small team were really helpful and friendly.
5/5
YellWonderful Agent and highly professional
Terrific service, kind and wonderful staff. Made my move stress free.10/10 rating
1/5
TrustpilotFollow up issue on my earlier review
Hi Team,
Agent replied · 26 November 2025
Thank you for your duplicate review, no email was received the first time you claim or yesterday - please ensure you are spelling this correctly - lily.johnson@johnshepherd.com
5/5
TrustpilotEfficient and professional agent
The agent is really efficient and responsive. Prompt response.
4/5
TrustpilotQuick responses by
Agent replied · 14 November 2025
Thank you for your review of our services!
1/5
GoogleBad agency.they rent and after if you have any problem they don't help u.i don't recomand them!!!
5/5
TrustpilotHighly recommended
the service was both friendly and efficient. Really excellent.
5/5
GoogleRating only, no written review.
Agent replied · 13 October 2025
Thanks for your review!
5/5
GoogleVery helpfull would recommend
5/5
GoogleRating only, no written review.
Agent replied · 4 June 2025
B “flowers By Oz” Alassaad, thank you so much for the positive review!
5/5
GoogleRating only, no written review.
Agent replied · 4 June 2025
Paul Salisbury, thank you so much for your high rating!
1/5
TrustpilotComic book outfit
5/5
TrustpilotSALE OF PROPERTY
5/5
TrustpilotExcellent and professional
Rating only, no written review.
1/5
TrustpilotWorse estate agent
5/5
TrustpilotThank you to your Repairs Co-Ordinator
Good morning ,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Shepherd Shirley
How many reviews does John Shepherd Shirley have?
John Shepherd's Shirley office has 1,518 reviews across four platforms: 159 on Google, 3 on Yell (across the whole business), 1,334 on Trustpilot (across the whole business), 22 on allAgents (across the whole business).
What is John Shepherd Shirley's rating?
John Shepherd Shirley is rated 4.4 out of 5 across all 1,518 reviews, and 4.3 out of 5 on Google from 159 reviews.
Where is John Shepherd's Shirley office?
John Shepherd Shirley, 6/8 Drury Lane, Shirley, B91 3BD.
