5/5
TrustpilotIn safe hands with Lily
Lily who looks after my property is very diligent and professional. I feel in safe hands!
Trusted Agent profile · Shirley
Verified
John Shepherd Shirley reviews
★★★★★
1,524 reviews across 4 platforms
6/8 Drury Lane, Shirley, B91 3BD
John Shepherd's office in Shirley, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,524 reviews on four platforms, including 160 Google reviews rated 4.3.
160
Reviews on Google
This office
3
Reviews on Yell
Business-wide
1,339
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Shirley
At John Shepherd, we provide top-quality expertise to landlords and sellers looking to sell or let their property in the West Midlands. With 30 years of property experience, we understand what you want from an estate agent, and our advice to you will be as unique as your property. If you’re searching for estate agents in the Shirley area, then look no further than John Shepherd. We’re on hand to match your property to the best prospective buyers and tenants, and our team in the West Midlands will work hard to showcase your home or investment property. John Shepherd is an award-winning estate agent covering the West Midlands, Warwickshire, Worcestershire and Staffordshire and you can benefit from our extensive knowledge of the Shirley area with our locally-based team by getting in contact with us today.
Reviews
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat experience with Megan!!!
Thanks a lot Megan for all your time and efforts throughout the tenancy process.. you have been so helpful and make our apartment moving journey a smooth one...
5/5
GoogleShannon marsh sold my apartment and was nothing short of fantastic.sold within two weeks and sale complete within five weeks.highly recommended to anyone who is thinking of selling.couldnt of gone any smoother
5/5
TrustpilotJohn shepherd is a very good property…
John shepherd is a very good property agency. Friendly and professional services, great team to work with. specially thanks for Sophie and Jordan. I definitely recommended.Jenny
5/5
TrustpilotExcellent job by Lily
Excellent job by Lily. Prompt response.
5/5
TrustpilotKelvin was helpful
Agent replied · 30 June 2026
Thank you for your kind words Zahya and for sharing your 5* review for Kelvin. If you need anything further, please don't hesitate to reach out to us.
4/5
TrustpilotAble to provide a quick response for…
Able to provide a quick response for questions and very professional.
5/5
TrustpilotYour staff are always on the ball and…
Your staff are always on the ball and ready to help
5/5
TrustpilotFantastic communication from Abbie
Rating only, no written review.
Agent replied · 24 June 2026
Thank you so much for sharing your lovely review with Abbie!
4/5
TrustpilotFast follow up
Statement are on time. Follow up email and calls are good.
5/5
TrustpilotEasy process very helpful staff made…
Easy process very helpful staff made finding and moving very easy
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2026
Thank you for sharing your 5* review!
5/5
TrustpilotGreat service
Great serviceGreat advice Very nice peopleA pleasure to deal with.
5/5
TrustpilotChristina has been very kind
Rating only, no written review.
Agent replied · 17 June 2026
Thank you for taking the time to share your review. We are so pleased to hear that your property manager Christina has provided such helpful support, making your move a smooth experience. Wishing you all the best in your new home and we remain at your disposal for any support you may need. Thanks again!
5/5
TrustpilotVery helpful and quick responses
The letting agents were friendly and helpful over the phone and via email. If I needed to query anything they provided quick solutions.
5/5
TrustpilotReally nice people
It was really easy to rent a property with them
5/5
Trustpilotfantastic support on letting the flat
fantastic support on letting the flat . really great staff
5/5
GoogleWe were fortunate enough to have Gurdev come and value our property a few weeks ago. She was friendly, knowledgeable and most importantly punctual. Very happy with the service provided.
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Thank you for your 5* review!
5/5
TrustpilotQuick response
Quick resolution!
Agent replied · 16 June 2026
Thank you for your 5* review!
1/5
GoogleDo nothing but take your money... Absolute joke
4/5
TrustpilotGood agency with handy maintenance…
Good agency with handy maintenance platform.
5/5
TrustpilotCatie was great
Rating only, no written review.
Agent replied · 30 May 2026
Thank you for your kind words, Pauleta. We are thrilled to hear that Catie provided you with great support. We appreciate your feedback and look forward to assisting you again.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
