Trusted Agent profile · Shirley
Verified
★★★★★
1,526 reviews across 4 platforms
6/8 Drury Lane, Shirley, B91 3BD
John Shepherd's office in Shirley, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,526 reviews on four platforms, including 161 Google reviews rated 4.3.
161
Reviews on Google
This office
3
Reviews on Yell
Business-wide
1,340
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
At John Shepherd, we provide top-quality expertise to landlords and sellers looking to sell or let their property in the West Midlands. With 30 years of property experience, we understand what you want from an estate agent, and our advice to you will be as unique as your property. If you’re searching for estate agents in the Shirley area, then look no further than John Shepherd. We’re on hand to match your property to the best prospective buyers and tenants, and our team in the West Midlands will work hard to showcase your home or investment property. John Shepherd is an award-winning estate agent covering the West Midlands, Warwickshire, Worcestershire and Staffordshire and you can benefit from our extensive knowledge of the Shirley area with our locally-based team by getting in contact with us today.
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
5/5
TrustpilotMy personal experience of renting
I am eighty two years of age and the people I dealt with were very supportive and helped me to understand what was happening as the process was being done and I would like to say a big thank you to all at John Shepard
5/5
TrustpilotAn excellent timely and personal…
An excellent timely and personal service. We used them for a tenant finding service. They found us a tenant within a week, completed the checks without any delays and produced the best moving in inventory we've ever had. Tom and Adrian, you are superstars!
5/5
TrustpilotWe have used John Shepherd Estate…
We have used John Shepherd Estate Agents for just under a year now and would always recommend them!Lily Johnson and Kate Slater are always highly responsive and couldn't be more helpful.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotBrilliant
Brilliant! Natalie & Mia (sales) & Adrian (manager & valuer) we’re absolutely fantastic, extremely professional, friendly & so helpful. They assisted me through a very stressful sale & purchase & I cannot recommend them highly enough. I feel I discovered 3 new friends! I have no negatives at all regarding this Estate Agency.
5/5
TrustpilotExtremely friendly helpful courteous…
Extremely friendly helpful courteous and professional
5/5
TrustpilotExcellent support
I was having a difficult time finding an appropriate apartment but John Shepherd Estate Agents intervention made the process easy and seamless. Lily’s support has been outstanding thus far, she’s always responsive to questions and concerns.
5/5
TrustpilotExcellent service
Excellent service, Rickie was immense Quality
5/5
TrustpilotI have been very happy with every…
I have been very happy with every aspect of my experience with the staff at John Shepherd, from the management of my property to its eventual sale. Communication has been excellent and nothing has ever been too much trouble. Thank you so much: I heartily recommend.
5/5
TrustpilotGreat Experience
Great experience from them throughout the letting process, and especially my property manager Rajak Ali has also helped me, always quick to reply back and sorted lot of things. Would highly recommend them.
5/5
TrustpilotVery pleased with their service
John Shepherd was an amazing choice, everything went well despite the lockdown, the lettings agents were very helpful and supportive from the start, we are happy with their service.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
4/5
TrustpilotHad a nice experience with john…
Had a nice experience with john shepherd, was moved in within two weeks with the help of Brendan from cannock. Made us feel at ease. Could recommend them enough!
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
1/5
TrustpilotA Joke!
Incompetent, unprofessional, pathetic - they are a joke!
5/5
TrustpilotThe team at John shephard were very …
The team at John shephard were very helpful and patient. As my computer skills are poor at best.. Nice people to deal with, many thanks to u guys.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotLily Johnson, a very good Operations Support Manager
Lily Johnson - MARLA, Operations Support Manager, is friendly, helpful, responsive and has been providing the best landlord services. It is a pleasure to work with her and I hope everything keeps running smooth in the future.
5/5
TrustpilotThe team at John Shepherd Collection
The team at John Shepherd Collection, led by Harry Moore and supported by Jack Richardson, provided an excellent service selling our house. Although there were a few bumps along the road they were sorted out very quickly. On the whole the process went very smoothly. Highly recommended!
5/5
GoogleAmazing team and very helpful, especially Gurdev! She was very approachable and knowledgeable.
5/5
TrustpilotEvery member of the team was kind and…
Every member of the team was kind and professional. They made the whole renting process less tedious and fast.
5/5
TrustpilotI went 3 years overseas and during all…
I went 3 years overseas and during all this time John Shepherd Team did at brilliant job. Always taking care of everything and doing above and beyond what you could except. The best thing I ever did on property management. The added value is fantastic. If you want problem free is where you need to go. Love it.
5/5
TrustpilotReally good customer service from start…
Really good customer service from start to finish. Rickie who dealt with my queries and lease of property especially. Rickie understood my circumstances and went above and beyond to help me to secure my flat rental. When collecting keys he was professional and helpful and made sure things ran smoothly and kept in contact through the process.
5/5
TrustpilotEffectiveness of the agency
I enjoyed the effectiveness of the communication channels available and the constant support I got from my consultant during the process of securing my accommodation. I have already recommended John Shepherd to many friends out of my own volition.
5/5
TrustpilotI had a viewing with Lauren and she was…
I had a viewing with Lauren and she was just fantastic. So full of knowledge and able to answer all the queries I had about the property. She made the whole viewing experience so easy and enjoyable. Lovely polite girl and I’d hope to have her again for another viewing. Couldn’t recommend her enough, brilliant service!
5/5
TrustpilotI am really content with the services…
I am really content with the services of Lily Johnson from John Shepherd for almost 6 months now. As an oversees owner a good property manager is key, and she definitely is! This way it is as hands off as possible!
1/5
GoogleThis estate agents is full of lazy liars who couldn't care less about the state of your property as long as it's earning them money. If you value your property and don't want to be plagued with endless, stressful and fruitless communication with them to try to rectify problem tenants and damage to your property, avoid them at all costs.
5/5
GoogleGreat service provided by Gurdev and Harry, thanks. Sold my Mum's house with their help ... it all got a bit stressful towards the end, but their guidance and support was greatly appreciated. Gave me honest opinion of its value and best way to market, not most expensive commission out there either. Thoroughly recommend.
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